ICT Ethical Practice: Remote Access, Ethical Problems, and Solutions

This report delves into the ethical implications of remote access within the context of ICT, using a case study to illustrate potential issues. The report examines the actions of an acting manager who cancelled a contractor's remote access and analyzes the ethical considerations involved, including data security, confidentiality, and the importance of communication. It explores various ethical techniques, such as identifying stakeholders, defining ethical issues, and evaluating the impact of unethical behavior. The report also investigates the implications of a lack of ethics within an organization, including decreased trust, reduced productivity, and potential legal issues. Furthermore, the report proposes options for addressing unethical behavior, such as creating clear policies, increasing staff understanding of ethical expectations, and developing a transparent organizational culture. The report concludes by emphasizing the need for organizations to prioritize ethical practices and social responsibility in the use of ICT.

ICT Ethical Practice 1
ICT Ethical Practice – Task 1 (Remote Access)
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Introduction
Organizations have received data and their telecommunication devices in day by day
performance and therefore ICTs are changing very fast so that companies can work accordingly.
It has various impacts that tend to be significant to the material, choices, decisions as well as
obligation. Their main concern is the circle of profound quality, managed ethics. Moreover, they
have a critical effect on individuals' behavior as well as the employee's values. Analysis on
computer ethics is most important which needs to be considered. Clients and ICT experts ought
to be guided by certain good and moral standards which may keep a considerable measure of
significant issues and misuse in the utilization of new technology like loss of vital information,
loss of business or a positive picture. Regardless of whether staff, administrators or IT
authorities, should realize what moral principles as well as standards needs to be followed.
(Polkowski, Z., 2015).
The report is focused on the case study of “Remote Access”. By providing the remote access to
the contractor, he will be directly connected to the information service of the manager's
organization. It will help the contractor to gain the access to the confidential information of the
organization. After that, he can be responsible to install unwanted software for hacking the
information or can spread the virus in the networking of the organization. Hence, acting manager
did the ethical act to cancel the remote access, but it was unethical when he hadn’t informed the
same to the manager. This paper will focus on various ethical problems that occurs in case
studies and their best solution which can be implemented in the organizations.
Doing Ethic Techniques

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1. What’s going on? According the case study, the acting manager has cancelled the remote
access of the contractor without informing the manager. Individuals of various occupations, age
groups as well as instructive foundations who live in various nations represents an assortment of
societies utilize assets accessible through the worldwide PC network. This can make the problem
of creating universal standards of conduct and an arrangement of moral standards, which could
be broadly perceived in the World Wide Web complex in nature. (Taddeo, M. & Miller, K., n.d).
This is the perspective of evidence about oppressing a minority client populace. Proficient
outline standards tending to the requirements of this minority group as well as potentially other
comparable groups are disregarded. Subsequently, when occasions went on the web, this
individual and presumably numerous other passed up a great opportunity for having the capacity
to go to occasions at the Olympic Games. To conquer this, we require likewise to deal with
others whether on work, or personally. This frequently implies simply doing the occupation well,
yet can go more distant than that. 'Taking consideration' has parallels in the Buddhist idea of care
monitoring what is happening around oneself. In case if you know about what is happening, you
are in better position to act. (McDermid, D., 2008).
What are the Facts? The second question in ICT ethics is to ask or describe various reasons of
the case. It can include –In case, when a man tries to book any event at the Olympic Games for
his family, he was unable to do so because of his visually impairment. (McDermid, D., 2008).
The entire staff shows that the financial services part is more exploitative than other territories of
the organization. Hence this can be said that, the organization is very much substantial which
includes financial organizations, security organizations, insurance agencies, benefits reserves as
well as contract moneylenders or any organization that works together in the field of accounts.

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Therefore, due to its immense size, it tends to gather various features, or its moral omissions.
(Federwisch, A., 2015).
In the chosen case study, the fact is by providing the remote access to the contractor, the
confidential information of the organization can be hacked. In this time of productive Internet
usage, the main concern that has risen among website admins and web has alike is the risk of
hacking. This might be because of that the programmers may experience the ill effects of a
disease called Asperger disorder (AS). Although most programmers are not inspired by financial
profit; numerous expert criminals profit by utilizing hacking systems either to set up counterfeit
web based business destinations to gather credit card details. (http://www.crucialp.com, 2017).
What are the Issues? The third question requests that must be considered is the issues that are
included in unethical act. While the primary concentration is on moral issues, it is generally
simpler to do this as a meeting to generate new ideas, recording every one of the issues included.
(McDermid, D., 2008). The associations possess the rights to monitor the working activities of
its employees and also monitors its various innovation frameworks that are utilized in unethical
activity. Its normal routine is to inform workers that if they have to utilize organizational assets
like Internet or the computer, they must consider the security of the organization. In the case
study of remote access, the main issue of the unethical act was that the confidential data of large
government facility can be stolen. (Relkin, J., 2006).
Who is Affected? This question mainly matters for stakeholders. The performance of the
organization mainly affects its stakeholders. The organizations must have adopted the conviction
of the ethical behavior as the organizations mainly depends on the stakeholders. If any type of
unethical behavior occurs in the organization, it affects the stakeholders in different way.
(Lombardo, J., 2017).

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Unethical dealings among people or in an organization assembles a work environment of
perniciousness and doubt. Specialists have a tendency to go additionally down the deplete when
they are encompassed with individuals who make the same unethical behavior. This will prompt
lower profitability, occurrence of clash, and therefore cripple the organization. Numerous
specialists are reluctant to hand over their partners associated with exploitative practices. The
main person who was affected in the given case study was the contractor as remote access was
cancelled. (Aveta Business Institute, n.d).
What are the Ethical Issues and Implications? An absence of morals can have negatively
effect on the performance of an employee. If the employees are concerned about increasing the
profit personally or professionally, they never concentrate on the policies as well as principles of
the organization. It may lead to increase in printed stationary or can make various types of
mistakes. But in case if the staff is very much concerned about principles or policies of the
organization, it can help to increase the performance of the employee and that helps to increase
the overall profit.
When the pioneer of the organization doesn’t consider moral behavior, he can experience losing
of faith of other staff members which make it difficult to have business benefit. Also, lack of
ethical behavior may lead to increase in pressure among the employees as some staff don’t
follow the guidelines. The unethical behavior in an organization can be a reason for decrease in
trust between the staff and that is impeding the organization which is dependent on the join
efforts of the team. (Zeiger, S., 2017).
Also, the presence of one faulty party of inappropriate conduct may lead to sexually threatening
condition which means that both parties’ female as well as male employee must be careful about
to lose the job until they shows in to sexual gestures by businesses or chiefs. Also in the given

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case study of remote access, the main implication of ethical issue was loss of trust on contractor.
(Wicks, D., 2017).
What can be done about it? In an enterprise, a HR division or supervisor may provide some
methods to workers in order to show their concern regarding deceptive behavior of the staff and
also provide strategies, systems as well as proper training. But in case of small businesses with
few resources who doesn’t have any HR support can make a road for the unethical exploitative
behavior is trying because of its best possible direction for such a behavior. But if the
organization lacks the support of HR department, its main concern for representatives to have a
approach to report their concerns and for the industries to make the policies, standards as well as
training identified with unscrupulous conduct.
Keeping in mind the end goal to maintain a strategic distance from these, the Codes of ethics that
are made needs to be broad, hopeful and must impart the organization's ethical dream sufficiently
and concise and also in a qualities articulation. HR must Grant staff the know-how to distinguish
and handle unethical behavior, if it happens. By satisfying it by executing ethical training
programs for all the staff in order to make the association adequate. According to the selected
case study, cancelling the remote access by acting manager was the better option but it was
required to inform manager for further processing. (Goldfield, B., 2016).
What are the options?
1. Creating Policies - Associations should be able to analyze, develop, as well as record the
various methods that are made around the distinguishing, and the detailing ethical infringement.
Hence, these policies must be verbalized in the handbook of the staff members and the protection

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ought to be set up for the individuals who raise such type of issues. But having a policy is not
sufficient, organization must implement it properly.
2. Increasing Staff's Understanding - The HR experts must be able to reveal that in order to
train the staff for acting as ethically must be able to build up a procedure for announcing the
ethical infringement and increasing staff understanding about the ethical desires is imperative.
3. Develop a Transparent Culture - Cultural leadership work is difficult. In order to guarantee
the real progress as compared to the organization’s ethics, the staff must know what is happening
and also he must feel agreeable to raise the voice of unethical act. (Wheeler, K., 2009).
Which option is best and why? According to me, there are two options which must be
implemented properly and these options are better for the organization. First is that the
organization must develop a culture of understanding other cultures as well as staff must be
enough trained so that they can raise their voice again unethical behavior. Also, leaders must
understand their following staff so that they can take decision to keep their staff on top priority.
Conclusion
The report recognizes discoveries on Moral and the professional issues confronting ICT. Many
organizations must have the knowledge about the critical requirement for making the ethical
progress. But there is a chance to make the improvement. For making improvement, the
associations must have a knowledge about that ethics is the social duty. Also, if the organizations
harm others in an unethical way, it must not be allowed. The ethical strategies must be placed in
the organization for the betterment of the employees. In case of ethical character of the
organization, the best organization should have the responsibility to make other organizations
better. It can only be possible if the culture in an association is adaptable and healthy.

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References
Federwisch, A. (2015). Ethical Issues in the Financial Services Industry. Available at:
https://www.scu.edu/ethics/focus-areas/business-ethics/resources/ethical-issues-in-the-
financial-services-industry/ [Accessed 25th Aug 2017]
Goldfield, B. (2015). A Proactive Approach to Addressing Unethical Behavior in the Workplace.
Available at: https://www.entrepreneur.com/article/241924 [Accessed 25th Aug 2017]
Hacking Attacks – How and Why. Available at:
http://www.crucialp.com/resources/tutorials/website-web-page-site-optimization/
hacking-attacks-how-and-why/ [Accessed 25th Aug 2017]
Lombardo, J. (2017). The Impact of Business Decisions on Stakeholders. Available at:
http://study.com/academy/lesson/the-impact-of-business-decisions-on-stakeholders.html
[Accessed 25th Aug 2017]
McDermid, D. (2008). Ethics in ICT: An Australian Perspective. Pearson Education Australia.
Available at: https://books.google.co.in/books?
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%27s+going+on+from+the+perspective+of+a+person+raising+a+complaint+in+ethics+t
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Polkowski, Z. (2015). Ethical Issues in the Use and implementation of ICT. Available at:
https://www.researchgate.net/publication/281107615_Ethical_Issues_in_the_Use_and_i
mplementation_of_ICT [Accessed 25th Aug 2017]
Relkin, J. (2006). 10 ethical issues confronting IT managers. Available at:
http://www.techrepublic.com/article/10-ethical-issues-confronting-it-managers/
[Accessed 25th Aug 2017]
Taddeo, M. & Miller, K. (n.d). Ethics and Information Technologies: History and Themes of a
Research Field. Available at:
https://mariarosariataddeo.files.wordpress.com/2014/02/introduction.pdf [Accessed 25th
Aug 2017]
The Consequence of Unethical Business Behavior. Six sigma Online - Aveta Business Institute
(n.d). Available at: http://www.sixsigmaonline.org/six-sigma-training-certification-
information/the-consequence-of-unethical-business-behavior/ [Accessed 25th Aug 2017]
Wheeler, K. (2009). How to Avoid Unethical Practices. Available at: https://www.ere.net/how-
to-avoid-unethical-practices/
Wicks, D. (2017). Ethical Implications of Sexual Harassment in the Workplace. Available at:
http://smallbusiness.chron.com/ethical-implications-sexual-harassment-workplace-
15391.html [Accessed 25th Aug 2017]
Zeiger, S. (2017). Effects of a Lack of Ethics on a Business Environment. Available at:
http://smallbusiness.chron.com/effects-lack-ethics-business-environment-23332.html
[Accessed 25th Aug 2017]

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