This report analyzes the major requirements that DTGOV should consider for conducting remote server administration, resource management, and SLA management for their proposed IaaS and PaaS instances. DTGOV aims for operational optimization and cost-effectiveness by moving infrastructure to the cloud, updating Active Directory, and adopting a Microservices model. The report highlights key requirements, including centralized remote server administration with self-service portals, SLA management for resolving service issues and ensuring audit compliance, and resource management for virtual infrastructure creation. It also discusses Morad and Dalbhajan’s operational checklists (enterprise operation, basic operational, and auditing security) to ensure effective cloud architecture implementation and organizational security.