Remote Work's Growing Impact on Management at Microsoft Corporation

This dissertation explores the growing concept of remote work and its impact on management, focusing on a case study of Microsoft Corporation. It examines the rise of remote work, particularly during the COVID-19 pandemic, and its effects on overall management practices. The research aims to evaluate the importance of remote work, determine its impact on Microsoft's management, and investigate effective management practices to support remote workers. Using both primary and secondary research, the study analyzes the benefits and challenges of remote work, including its influence on employee productivity, communication, and organizational capabilities. The findings highlight the importance of flexible working arrangements, effective communication strategies, and the implementation of appropriate management practices to ensure the success of remote work initiatives within Microsoft.

The growing concept of remote
workers and its impact on the
management

Table of Contents
Topic: The growing concept of remote workers and its impact on the management. A research
work on Microsoft company............................................................................................................1
INTRODUCTION...........................................................................................................................1
Aim and objectives.................................................................................................................1
Research questions.................................................................................................................2
Literature Review 2255....................................................................................................................3
Research methodology.....................................................................................................................9
Results/Findings.............................................................................................................................15
Analysis/Evaluation of Results/Findings.......................................................................................23
Conclusions....................................................................................................................................24
Recommendations..........................................................................................................................26
REFERENCES..............................................................................................................................28

Topic: The growing concept of remote workers and its impact on the management. A
research work on Microsoft company.
INTRODUCTION
The concept of remote work is a recently growing concept that is associated with enabling
employees to work from anywhere without the constraints of an office holding them down. Thus,
remote work tends to comes with a generous dose of flexibility in schedule and work hours and
aims to create a better balance between personal and professional lives which is the main reason
behind its rising importance and significance mainly in IT companies. In order to complete this
research, Microsoft organization is considered which is most popular organization American
multinational corporations that is depend upon the technology which mainly concerned about the
computer software, personal computer and also electronic computer and also provided various
services related with the technology. The main motive of this research is to focus on the remote
workers' and also determine their point of views about the remote working. In order to complete
this report in an appropriate way, primary and secondary both kind of research will conduct
which can useful to improve the effectiveness of this research report. A small scale level of
research will arrange by the research. so that researcher can appreciably maintain the each and
every factors of the research in an appropriate way. This study will provide appropriate
recommendations about the remote workers and impact of this on the management of the
Microsoft organization.
Aim and objectives
Research Aim
The main aim of current research, “To evaluate about growing concept of remote worker
along with determining its impact on the management of a firm. A research work on Microsoft”
company.
Research Objectives
The main objective of current research project leads out in London Branch of Microsoft
corporation are listed and presented as below:
 To evaluate about the concept of remote work and its growing need and importance
during the times of Covid-19.
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 To determine about the impact of remote worker on the overall management of Microsoft
company.
 To investigate about effective management practises that can be adopted within
Microsoft company to support better management of remote worker and encouraging
flexible working.
Research questions
 What is meant by the concept of remote work and its growing need and importance
during the times of Covid-19?
 What possible impact of remote worker is being seen on the overall management of
Microsoft company?
 Which can be the some more effective management practises that can be adopted within
Microsoft Company to support better management of remote worker and encouraging
flexible working?
Rational of the study
The primary motive of this research is to focus on the remote workers and also demonstrate
the growing concept of the remote working. Through this study, it is determined that the concept
of the remote workers is became more popular in the Covid pandemic. It is determined that
working remotely appears to occur with a good dose of schedule and flexible working
arrangements, with the goal of achieving a better balance between individual lives, which is the
primary reason for its growing importance, particularly in IT firms. This study will useful to
analyze the importance of the research in an appropriate way.
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Literature Review
To evaluate about the concept of remote work and its growing need and importance during the
times of Covid-19
According to the Brain Wallance, (2020), revealed that COVID-19 pandemic prompted a surge
in remote employment, which has transformed business almost immediately. Companies were
frequently forced into making boneheaded mistakes about what to shut down and see what
occurs, or to urge employees to provide feedback remotely and then see what occurs. As an
outcome, businesses that went remote early on are still operating normally, whereas
organizations that waited it out had a lot of catching up to do. However, one things is for certain:
remote - work is around to stay. The smoothest and perhaps most obvious move to remote work
was for companies that had already transitioned to the cloud and had workers that worked
remotely at least part of the time. Individuals previously learned how to work remotely and have
the necessary technology to do so continuously. The adjustment was a little more difficult for
workplaces that had never before enabled remote access to work. Businesses were initially more
interested with production than with workplace safety and full resolution. However, as it became
clear that this would be the norm for some time, businesses began to respond by sending staff
home to run a business (Tuzovic and Kabadayi, 2018).
Based on the data gathered, it has been determined that several recommendations should be
considered by organisations when contemplating remote working methods. The Microsoft
organization should be able to improve and increase employee productivity as well as assist in
developing employees as a result of this. It is critical for a company to interact efficiently with
remote personnel because it will aid them in carrying out business operations. It is critical for
Microsoft to set an appropriate timetable and communicate properly with remote workers. This
would have a significant impact on the organization's general functioning as well as capabilities,
assisting in the improvement of the organization's performance level.
There are various benefits of the remote working such as avoid high cost, save transportation
cost, manage time , flexibility working hours.
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Based on the data gathered thus far, it has been determined that remote employees would have a
significant impact on overall corporate productivity and quality methods. It is critical for
businesses to execute various tasks and practises in order to improve the overall competencies of
remote employees so that they should contribute successfully to the overall functioning of the
business and lead to the achievement of intended outcomes. Any work done outside from an
established office setting is referred to as working remotely. Employees who work remotely have
the freedom to complete their tasks while remaining helpful and connected to their team and
workplace from almost anywhere, even when they're on the road or at home. The rise of cloud
technology, as well as improved communication and arrangement devices, has enabled a
growing number of organisations to join the remote working revolution.
However, while flexibility can be a positive thing, you may discover that not establishing such
strict cut-off periods means work creeps into other areas of life, and that can be unpleasant. It is
critical for Microsoft to establish a good, effective, and appropriate timetable so that various
business operations may be executed and smoothly by remote workers. It has been concluded
that remote workers have a variety of benefits that will have a favourable effect on the financial
performance and operation of the company. It has been discovered that remote workers value
and enjoy greater autonomy and flexibility over the job and schedules. According to the
aforementioned data, the working remotely concept is very important these days, and it will have
a large economic impact including its success in order to attain the desired goals. Remote
employment usually involves a lot of schedule and flexible scheduling, and it seeks to help
people find a better equilibrium between their personal and professional life. It is critical for
businesses to examine the idea of remote working because it will have a favourable effect on the
business ’s financial practises. Management has been identified as one of the most crucial
positions within the company for the efficient operation of commercial processes. The
management function can be defined as the method by which various company procedures must
be carried out in order to achieve desired outcomes (Shujahat and et. al., 2019).
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To determine about the impact of remote worker on the overall management of Microsoft
company
According to the David Roe , ( 2020), defined that employee Engagement managers will also
have to govern with sensitivity, focusing on both emotional and financial requirements of
personnel while also ensuring that they remain productive by harnessing digital tools that will
help all of us evolve and create for the new normal. Integrating virtual workers and also the
transition back to the office involves meticulous planning, execution, and organizational
flexibility from across board.
This will aid in offering appropriate and accurate guidelines to managers so that they may
properly conduct company processes and tasks while focusing on achieving desired outcomes. It
has been determined that the organisation must provide appropriate and timely guidance to all
remote employees, since this will have a substantial impact on the company's overall
performance and effectiveness. It has been determined that by leading and directing employees
who do business remotely, they will be able to see the benefits and submit the necessary set of
tasks in a timely and efficient manner. Microsoft will be likely to stimulate employee skills as
well as lead to the achievement of desired goals by providing adequate and correct information
to staff (Hopkin and McKay, 2019).
They're also starting to reap the benefits of remote employment, such as increased pay
and increased productivity. According to the information gathered, Microsoft will be able to
benefit from the efficient implementation of remote employees in a variety of ways. It is critical
for businesses to interact efficiently with remote personnel because it will aid them in carrying
out business operations. Workers will be able to obtain a number of benefits from remote
working, including increased flexibility and control over work practises. This will have a
favourable influence on the performance as well as boost their possibilities.
It has been concluded that remote employees would have a significant impact on corporate
development and control. This has been determined that remote working has a significant impact
on company performance, organizational capability, task communication, and goal achievement,
and that this will have just a serious influence on the running and success of the firm. This will
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have the benefit of lowering business costs while also assisting in the general operation of the
company. There are various successful practices that organizations should explore in order to
increase company performance via remote workers. It has been decided that by mentoring and
guiding employees who do business remote, they will be able to increase their productivity and
perform the assigned set of tasks in a timely and effective manner.
All employees would be able to use their maximum potential and capacities to achieve common
corporate objectives as a result of this. This is considered crucial for individuals' personally and
professionally advantages, as working remotely allow them to sustain a healthy job satisfaction
(Eliyana and Ma’arif, 2019).
To investigate about effective management practices that can be adopted within Microsoft
company to support better management of remote worker and encouraging flexible working.
According to the Bree Caggiati ( 2021,), explained that there are various appropriate practices
like invest time and also funds into the new set up, centralized documents, create a team
agreement, develop an effective feedback strategy, follow an effective way to gain trust, improve
team building, work commitment and many others. All these practices are helpful to maintain
the organizational situations and support the better management of the remote workers.
Management practices are also helpful to improve the flexibility working.
Management and leadership need re-learn and reevaluate some of the old way of acquiring stuff
accomplished as an expanding number of firms and staff embraces remote work, according to
research. Remote work is redefining how, when, and where people work, from collaborative
effort and meetings to execution on the boards and timelines. It has been determined that the
organization must provide appropriate and timely guidance to all remote employees, since this
would have a substantial impact on the company's overall efficiency and results. It has been
determined that by leading and directing employees who do business remotely, they will be able
to improve performance and complete the necessary set of tasks in a timely and efficient manner.
Working remotely usually means increased freedom, allowing individuals to make more
decisions about when to run errands, according to the data gathered previously.
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This can imply a strong culture of social duty and trust. Moreover, when employees have less
organic opportunities to interact with their coworkers face to face , team development tasks that
foster identification may pique their interest. This allows individuals to work more successfully
and flexibly by allowing them to work remotely. It's been determined that, in addition to various
beneficial properties, there are some disadvantages. It is critical for a corporation to identify and
analyze various challenges or disadvantages in order to solve commercial problems and improve
operations. Remote employment has its own set of issues that might have an impact on culture.
This can lead to an unhealthy burnout culture, causing employees to feel obligated to be
available to one another at all times of the day and night. These difficulties with remote working
would have an adverse influence on the firm, preventing it from meeting its objectives. As a
result of the data gathered, it was determined that the company should improve remote worker
practices in order to improve leadership and operational processes (Dhar, 2016).
The term of remote work, according to research, is a relatively new concept that enables
employees to work from now without being bound by the limits of an office. Based on the
information gathered thus far, it has been determined that the firm's critical management actions
will have an impact on the performance of the company. Staff administration, management
systems, money planning, and operations management have all been identified as critical
management activities. There are numerous benefits to remote working techniques that are
beneficial to both employees and employers. Employees would be able to benefit from flexible
working while also having greater control over their work practices as a result of remote working
activities. This one has been determined that remote workers will enable an organization to boost
its performance in different areas.
According to the Jocelyn Stange, ( 2021), revealed that through specific practices of the
remote working, there are various benefits indentified like Increased employee engagement,
effective and greater productivity, Reduced turnover, Positive employer brand, Lower overhead
costs and also wider talent pool to recruit from. In order to improve the remote working , there as
re few practices are involved such as communication, clarify expectations, improve the feedback
loops, set healthy and specific boundaries. In this time various tools are utilized by the people in
order to improve the remote working like zoom, slack, blink and lucid Spark.
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Working from home is challenging to everybody, especially supervisors who are new to remote
work. When employing and supervising a virtual staff, it's critical to follow remote work best
practises to maintain the highest level of productivity. Hiring remote workers and assigning
responsibilities to contractors isn't new, and flexible work practices were growing more
widespread before the outbreak. Virtual consciously thinking, on the other hand, have become
the standard for a significant section of the worldwide workforce. As a result, it's more important
than ever to grasp remote work best practices.
This is also considered as the most effective practice of the remote working in which company
need to set clear and guidelines from the start, and create all this as straightforward and simple to
follow as practicable for all parties involved. You can take the guessing out of remote work &
create it more dependable and much less stressful by creating specific instructions,
responsibilities, and limitations. Companies have access to a greater skilled workforce,
potentially even a worldwide one, when you hire remotely. Yet, the industry's HR department
might need some to: Create a new remotely hiring procedure, Defend yourself against the legal
ramifications of recruiting people from afar, Together, we'll create a clear remote induction
process.
Trying to manage your workforce is not going to assist anyone. You risk fostering an element of
fear and deception by eroding your workers' faith and credibility. When working remotely, if you
can't trust your staff, you won't be able to delegate well, and workers won't have able to function
productively.
Concentrating on the objectives is one of the most effective strategies to manage remote
personnel. So, first and foremost, develop and discuss precise performance assessment metrics
with your team. Next, on a regular basis, collect and monitor them together to ensure that you're
aware of everyone else's performance and any stumbling obstacles.
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When evaluating the progress of teams and personnel, it's easy to focus on metrics that aren't as
important as the conclusion, such as hours spent on a given activity or the number of emails
exchanged.
According to the Kathy Gurchiek , (2020), explained that Managing with remote teams
requires allowing flexible work hours in order to be accurate, according to certified executive
management coach Angela Civitella. "And while a detailed plan is essential, you should really be
prepared to change strategies accordingly." It shouldn't matter whether your staff work in the
morning or the evening, as long as the company is finished and of great quality."
One option for supervisors to remain on top of what their employees are doing is to provide a
shared document that monitors job activity. "Even when teams are in the office, it's a beneficial
exercise," Lingam said, "and this will help managers refine their expectations and obligations of
employees during this difficult moment."
Research methodology
The research technique is made up of elements that are regarded as the foundation of the study
and are effective of acquiring the necessary data so that the researcher can continue the study and
generate accurate findings. To verify that now the study's efficacy is maintained, the research
method is also used as an evaluation method. It also provides a pattern for researchers to follow
in order to meet the requirements of each research step. In order to deliver superior results, the
research incorporates a variety of relevant study approaches. Researchers have proposed a
number of methodologies, including qualitative and quantitative research, to mention a few.
Research Methods
 Qualitative research – This is also considered as the most practical and useful strategy
in the area of research because it can help still provide knowledge and understanding of
the investigated topic. The fundamental goal of qualitative research is to keep the
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research project at a high level of quality so that the researcher can make an effective
contribution to it and use it as a framework for new research. The primary goal of
qualitative research is to maintain the study's efficiency so that the researcher can utilise
an inductive reasoning to generalise the useful data. In order to ensure the quality and
efficacy of the necessary data, qualitative approaches will be used to perform the study
(Kumar, 2018).
 Quantitative research - The quantitative approach is often regarded as one of the most
effective research methods since it focuses on numerical information and precise figures,
which can help give distinct and varied facts from the target demographic. The
quantitative research process is centred on the deductive technique, which allows the
researcher to project facts using a specific hypothesis. This study will use system
produces to generalise the findings and analyse the data. Questionnaire survey can also be
used to assess a research question actually relevancy and viability. In order to complete
the study project, quantitative approach will be examined because it can resources that
support numeric and valid results (Walter and Andersen, 2016).
Research philosophy
Research philosophy refers to the approach to knowledge that investigators follow in their
research. To put this way, ideology is what leads an investigator through into the study design,
research strategy, instrument for data collection, and sampling methods. It is vital to have a full
understanding of the research viewpoint in order to evaluate the assumptions about how we
perceive things that are incorporated in the research philosophy that we embrace and evaluate
whether they will be appropriate. Different forms of research physiologies exist, such as
positivism and interpretivism. Both research phenotypic expression are beneficial in maintaining
the industry research effectiveness and adding to its value. The researcher considers positivist
research physiologies in order to conduct this research effectively, maintain the industry research
relevance, and adopt a most suitable research (Walter and Andersen, 2007). There are four main
types of research philosophy and paradigm which comprises of positivism, interpretivisim,
pragmatism and realism. Based on nature of current study, making use of the positivism
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