Professional Letter: Addressing Envirotech Deck Renovation Costs

This document presents a professional letter from Alex Biggs of Recon Services to Alice Green, CEO of Envirotech, addressing the renovation of Envirotech's rooftop deck. The letter utilizes an indirect message strategy to convey that Recon Services cannot complete the repairs for free due to a prior maintenance agreement with Golden Reality. It outlines the situation, including the estimated repair cost of $4,000 and offers a 20% discount as a gesture of goodwill. Additionally, the letter proposes a maintenance contract at $200 per year with a 10% reduction. The communication aims to rebuild trust and ensure a successful project while maintaining a positive client relationship. The letter concludes with a plan for a senior management visit to discuss the refurbishments and future endeavors.

Running head: PROFESSIONAL WRITING SKILL FOR BUSINESS
PROFESSIONAL WRITING SKILL FOR BUSINESS
Name of the Student:
Name of the University:
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1PROFESSIONAL WRITING SKILL FOR BUSINESS
To: Alice Green (CEO of Envirotech)
From: Alex Biggs (Recon Services)
Date:
Subject: Renovation of Rooftop Deck
Dear Ms. Green,
Recon Services has proficiently focused on renovation, reinstallation and re-development
projects for its wide range of consumers in a timely manner within minimal inconvenience to
employees and clients. However, the current issue regarding the rough and unstable condition of
deck of the building of Envirotech has drawn our concern. It is to inform you that considering
this critical situation of the building’s deck, we have contacted Golden Reality who had initiated
the deck construction around 4 years ago and further had signed an agreement that included
yearly maintenance in addition to reapplication of the sealant to the cedar.
Furthermore, as Golden Reality had reclaimed the contract with the accountability of
maintaining the deck and railings of the building, it is highly essential for Recon Services to
retrieve all documents and refurbish the maintenance contract to proceed with the re-construction
of the building. However, taking your concerns into account, we have sent our construction
management team to estimate the cost of repairing the deck which has been estimated to be
approximately $4,000. Moreover, our agreement of fixing the deck at zero cost however at this
stage appears to be inapplicable. In addition to this, bearing in mind the importance of our
clientele and Environtech being one of the chief clients, our construction team is willing to offer
a supreme discount of around 20%.

2PROFESSIONAL WRITING SKILL FOR BUSINESS
It is important to remind you that we can irrefutably proceed with the reconstruction work
with our team; however we would require an efficient maintenance contract as a vital part of this
assignment which has been estimated to be approximately $200 per year with a 10% reduction
on this contract. At Recon we believe in efficiently rebuilding trust by demonstrating a
successful accomplished project devoid of the previous problems.
As the senior management team at Recon we would visit you in order to spread the
message about the refurbishments and improvements being executed for your company along
with our future endeavors.
Regards,
Alex Biggs (Recon Services)

3PROFESSIONAL WRITING SKILL FOR BUSINESS
Bibliography
Spence, L. J. (2016). Small business social responsibility: Expanding core CSR theory. Business
& Society, 55(1), 23-55.
Williams, T. (2016). Identifying success factors in construction projects: A case study. Project
Management Journal, 47(1), 97-112.