Comprehensive Report: Managing Successful Business Activities

This report delves into the intricacies of managing successful business activities. It begins by examining the interrelationship between different processes and functions within a company, exploring various organizational structures such as line, staff, and matrix structures. The report then proceeds to illustrate process mapping using a case study of ABC Company, emphasizing the importance of clear and comprehensive process maps for efficiency and improvement. It also covers quality gateways and their processes, explaining how they ensure the suitability of requirements. The report further discusses designing plans to promote goals and objectives, highlighting the role of project managers and the SMART approach for setting and achieving goals. Additionally, it addresses quality management, emphasizing the importance of quality culture and continuous monitoring. The report also includes risk assessment, health and safety regulations, and the review of organizational health and safety policies. Finally, it concludes with recommendations and implications for managing successful business activities, offering a comprehensive overview of key management practices.

Managing Successful
Business Activities

Table of Contents
TASK 1............................................................................................................................................3
1.1 Interrelationship between different processes and functions of the company..................3
1.2 Process mapping of ABC Company................................................................................7
1.3 Quality gateway and its process.......................................................................................8
2.1 Designing plans to promote goals and objectives..........................................................10
2.2 SMART approach...........................................................................................................11
2.3.........................................................................................................................................12
2.4.........................................................................................................................................12
TASK2...........................................................................................................................................13
3.1 To manage and monitor quality standards......................................................................13
3.2 Quality culture ensuring continuous monitoring............................................................14
3.3 Recommendation............................................................................................................14
3.4 Implications....................................................................................................................15
4.1 Risk assessment..............................................................................................................15
4.2 Health and safety regulation...........................................................................................16
4.3 Review of organisational health and safety polices.......................................................17
4.4 Application of health and safety policies and procedure................................................17
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................19

INTRODUCTION
Different businesses has different meanings for the success. In many companies, success
is seen as quarterly financial result while in other, success is defined or seen as the customer
services. To ensure general success there are specific activities to perform that can be created or
implant in the company. Some of the activities can be staff meeting, creating business plan,
managing employees, selling of the products, hiring outside vendors, team building, appreciation
and balancing books (Campbell and Reyes-Picknell, 2015). Managing successfully a business, is
the key to build and growth of the business. The solution to a successful management is to
analyse the market surroundings or environment and growth of the business. A business cannot
survive without management as it is a means of support for the company, with minimum efforts
it gives maximum efforts. For achieving the goals of the company it is important to have a good
management system. A business work in a constantly changing environment as it is dynamic in
nature (Carayannis, Sindakis and Walter, 2015). Due to the changes in the business environment,
risks and opportunities are created for the growth. Management also creates team work and team
spirit in the organisation by creating a sound organisational structure.
TASK 1
1.1 Interrelationship between different processes and functions of the company
Organisational structure defines as how the activities are performed to achieve the
organisational goals such as allocation of the resources, supervision and the coordination
(Ceptureanu, 2015). Organisations should be innovative, creative flexible and efficient in order
to achieve sustainable targets. Organisational structure can be said as a ladder or hierarchy of the
designations of the company and also can be considered as the outlook through which an
individuals view the organisation and the environment (Chang, 2016). Following are the
different organisational structure:
1) Staff organisational structure: The managers have the direct authority to achieve the
organisational goals this structure is also known as functional authority (Christopher,
2011.).

2) Line organisational structure: A line organisation has a vertical relationships between
different levels in the organisation (Christopher, 2016). It includes production and
marketing. In this the authority follows the chain of instructions. The decision making
process is very fast and simple to understand.
3) Line or staff organisational structure: Many large organisations have this kind of
organisational structure, these have direct as well as vertical relationship between
different levels and also assist line managers (Cook, and Wolverton, 2015).

3) Matrix organisational structure: It is a constant and permanent organisation made to attain
the organisational goals by using the terms of specialist from different levels in the
organisation(Daft and Marcic, 2016). It has a decentralised structure for decision making
process(Doz, 2011).

4) Hybrid organisational structure: it is a combination structure of an
organisation(Gharajedaghi, 2011). It is a flexible structure and more efficient. It provides
an additional communication to the organisation(Goi,2015).

1.2 Process mapping of ABC Company
Business process mapping means all the activities that are involved in interpreting what a
company does and who are responsible, what are the standard of completing the business and
how it can be successful(Ibrahim, 2015). The main objective of process mapping, is to make
company more efficient. Clear and comprehensive process map permits the outside firm to come
in and view, whether the improvements can made or not in the present process(Kobersy, 2015).
It also helps to determine and compare the objectives along with the company's objectives so that
all the processes are collaborated with the company's values, ethics and its capabilities(Luning,
2015). It helps in several important business goals is training, internal auditing, improvement in
the business process, clarity of role. It is not limited to a single department or functions of the
business. The company have to use the different steps so that they can complete the mapping in
time and by that they can attain the goals and objectives. Different steps are:
First, the company have to put the advertisement for which post they have to do
recruitment. Then they have to collect the applications and then they have to close the posting
when the applications should be collected(Monczka, 2015). Then after that they have to review
the applications which are collected and then they have to short list and after that the manager of
ABC company have to take the preliminary test of the shortlist candidates. Along with this they
have to they have to schedule the interviews for those who are shortlisted. In the interview, they
have to check the knowledge as well as skills of the employees that they are help the company in

attaining the targets or not(Nieto, Neubauer and Lank, 2016.). After that they have to select the
appropriate person who having the best skills along with the knowledge so that ABC company
can attain the goals and objectives. After that they have to provide the offer letter to the selected
employees(Gsantamaria and Fernandez, 2015). Along with this they have to provide proper
training as well as guidance so that they can not face any issues and attain the targets which are
pre decided. Along with this it helps in improving the productivity as well as profitability. At the
time of interview, manager of the company have to take all the test so that they can find
appropriate person.
1.3 Quality gateway and its process
Quality gateway is a company's point through which all the necessities must pass. The
main objective to have this gateway is to see where are all the incorrect requirements, as soon as
possible by checking the incorrect necessities by going through design and the implementations.
Each requirements have to be tested by this before including in the specialisation. It is where the
activity is being tested to protect its suitability, means the necessities are provided must be
specific, unambiguous, complete description of what is to built. All the requirements is tested
and if it is passed then it become the part of the specialisation.

Following are the process of quality gateway:
first process, each and every person who is a developer has a to-do list that can be also
called as checklist and uses it to review casually and also to enhance the requirements all over
the process of development (Pettit, Fiksel and Croxton, 2010).
Second process, the peer analysis in which in a team, another member evaluates every
written requirements. Rather than to just review the results which are recorded for the necessities
in the part of the past.
The third process is the stage in which a team evaluates customers and its user(Pohl,
2010). All those problem requirements that are not passed in the quality gateway test are put
forward by only one individual and are resolved by the members of the team.
In forth stage, this is the final process in which the management analyse the most
important summary of the quality gateway successes and the failures(Tur and Riasi, 2015). The
output of this review are usually utilise to manage the requirements projects.
Whatever being the situation of the company is, quality gateway acts both as a method of
testing the requirements before they become the part of the specialisation and also for the
improvement of the quality of the requirement process.

2.1 Designing plans to promote goals and objectives
1) Establishing goals and objectives- While choosing a goals and the objectives
shows a new business in the correct way to keep the company on the right
track(Porcar, Rey-Martí, Mas-Rosemannvom andBrocke, 2015). At the time of
establishing and attaining goals and objectives of the company, try to involve
each one of the member who will have the responsibility for achieving the goals
and objective. For attaining them it is a must to have a good foundation foe what
the two are.
2) Optimal utilisation of the resources- ABC company should use proper and a
optimal utilisation of the resources.
3) The company should use proper and a correct methods for creating of the
assignments.
4) Finally at last the company should choose the best methods for increasing the
productivity of the company.
Project Manager is a manager who has the responsibility regarding initiation, planning,
designing, controlling, monitoring and the execution of the project(Shaharudin, 2015). This is
important for interacting and encouraging the want for the change and transformation within the
company, also delivers new potential from of that projects. Following are the responsibilities of

the project manager: designing and making appropriate project management standards, planning
the project and also for monitoring, managing the production, preparation and maintaining
projects are needed, applying the change in the management processes(Shenhar, 2015). The
company employees have to establish the idea and to make appropriate research of the market
research, this will help in making the products and services for the customers to achieving the
targets. Determining the support and the requirement for the management, planning and
controlling of the project(Smith, Binns and Tushman, 2010). Preparing any follow on action
recommendations. Skills and characteristics needed to be project manager is like directing,
managing and encouraging the project team, establishing a good relationship with the senior
responsible person in the company, developing and maintaining a plan of a project,
understanding risk management processes, managing the physical and the financial resources to
meet the project, and lastly should build effective and a sound communications with other active
members in the projects.
2.2 SMART approach
For developing the marketing strategies, it is important to identify the business goals and
objectives this may includes: selling more and more of the product from specific suppliers,
increasing consciousness of the product and services, and also reaching another customer
segment(Snell, Morris and Bohlander, 2015). It also helps in the understanding what, when and
how the goals are to be attained. For measuring the outcome of the specific goals or the targets
simple method is there that is SMART (Specific, Measurable ,Achievable, Relevant, Time-
bound):
Specific: this means what exactly want to achieve, where, how, when, with whom, under
what conditions and what are the limitations, what are the reason behind to reach or to attain the
goal, what are the alternative ways for achieving the same.
Measurable: measurable goals are those that identify exactly to see, hear and feel when
reaching the goal. It means breaking down them into measurable items.
Achievable: it is state where results are realistically be attained with available resources.
It gives certain information about the work to be done by whom(Stark, 2015). For attaining the
goals or the objectives they can use social media that assist in achieving the same.
Relevant:in this state, objectives need to get set that helps in improving certain aspects of
the business and also specify who will do it.

Time-bound: the objectives should be grounded within the time frame(Trevino and
Nelson, 2010). It also specify when the output can be attained. The member should achieve the
goals within the proper time.
2.3
The members of the company have to concentrate mainly on the objectives which are
required to achieved by doping the qualitative function. Also they have to attain the goals on
time by using the given or allotted they resources. For providing the satisfaction to the customers
they have to attain the high quality standards(Turner, 2016). The members of the ABC company
needs to establish and also to improve the effectiveness of the systems by giving more efforts
along with the appropriate coordination among the members by several departments in the
business. Some of the systems are as follows:
Human resource system: this department, human resource is an important part of
employees or the workers well-being in ABC company, be it a large or a small company. HR
responsibilities includes pay roll, benefits, hiring, firing, selecting, recruiting and keeping up to
date with state laws(Wach, 2015). This person who select in the company having all the
knowledge, skills, abilities and the qualities so that the employee does not have to face any
difficulty in doing the work.
Financial system: ABC company helps in pooling of funds, formation of capital, provides
liquidity, better decision making process, gives short term and long term needs, economic
development, it also finances government needs and risk function.
Time management system: In ABC company, each and every department the employees
have to work within the time frame. It is the process of planning and execution over the time
spent on certain activities for increasing the productivity , efficiency and effectiveness(Wahab,
Al-Momani and Noor, 2015). It includes effective planning, setting of goals and objectives,
setting of deadlines, prioritising work as per their importance, and spending the right time at the
right activity.
2.4
The workers of the ABC company have to make plans for achieving the organisational
targets(Wahab, Al-Momani and Noor, 2015). To attain success at the time of high risk the
employees of the company should utilise optimal resources for ensuring the sustainability in the
market. Proper distribution of channel and supply chain management is very useful for the