This research proposal investigates the effectiveness of implementing an online booking system at the Charlotte Hotel. The study aims to understand the importance, identify the effectiveness, and evaluate the impact of such a system, recommending strategies for successful implementation. The proposal outlines the research objectives, reasons for choosing the project, relevant literature sources, activities, timescales, and the research approach, including both primary and secondary data collection methods. It also includes a detailed ethical approval form, addressing participant consent, data storage, and potential ethical concerns. The research employs an inductive approach, gathering general information before focusing on specifics. This proposal provides a comprehensive plan for evaluating the benefits of online booking technology within the hospitality industry and offers practical recommendations for the Charlotte Hotel.