HND Research Project: Crisis Management Post-Pandemic in Hospitality
VerifiedAdded on 2023/06/10
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AI Summary
This research project investigates the impact of COVID-19 on the tourism and hospitality industries, specifically examining the management responses at The Barbary restaurant. The study includes an introduction outlining the research topic, aim, and objectives, followed by a detailed data analysis section. The data analysis explores themes such as the impact of COVID-19 on profitability, customer base, and economic damage, and the benefits of technology adoption. The research further examines the adoption of change management policies, training impacts, decision-making processes, and organizational changes implemented after the pandemic. The project concludes with key findings, recommendations, and reflections on the research methodologies used, referencing relevant academic literature to support the analysis. The report highlights the negative impacts of COVID-19 on the hospitality industry and emphasizes the development of effective management strategies, including the utilization of technology to meet customer needs and expectations.
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