Employee Motivation and Satisfaction Research: Marks & Spencer Study

This presentation provides a comprehensive overview of a research topic focused on employee motivation and satisfaction within Marks & Spencer. It critically explores the existing literature, evaluates an ethically compliant quantitative methodology employing a survey strategy, and discusses data collection techniques using both primary and secondary data. The research adopts a positivism philosophy and a deductive approach, utilizing cross-sectional data collection and probability sampling. The presentation emphasizes the role of employee motivation in enhancing business performance and productivity, highlighting various motivation schemes and their impact on employee engagement and organizational success. It uses references to support the research methodology and theoretical framework.

Research method

Whereas employee satisfaction is defined as the extent to which a person is happy with their
prescribed job and its role in their life. The chosen organisation in the present research is Marks
and Spencer. Marks and Spencer is considered as a famous multinational retailer which is
headquartered in Paddington, London, England.

The role of employee motivation in enhancing the overall performance in an organisation.
A motivated employee is more productive and helps in attaining the business aim and
goals in a more efficient manner. Motivated employees are more engaged within the activities of
the business and in the process of making decisions which help the business organisation in
achieving high growth and success. It is the employees of company that are responsible for
completing the working task in a proper manner and in achieving high profitability in the
competitive business market.
The different types of motivation schemes that help Marks and Spencer in improving
employee performance.
Providing training and development to employees also helps in improving their
knowledge and skills about new technology or development that helps them in completing their
given tasks in a fast manner. Rewarding employees with raises and bonuses is a very powerful
motivation scheme that helps in increasing the morale of employees for their best work in an
organisation. Giving gifts to employees for their best performance within an organisation is the
motivating factor that results in improving the overall productivity and growth in the business
market.
The role of employee satisfaction and employee motivation in Marks and Spencer for
improved business performance and productivity.

When employees are motivated they work more effectively for achieving growth and
success in the competitive market. Employee motivation plays a very important role in
enhancing the performance and productivity within the business. It is important for the business
organisation to motivate their employees so that they work with high efficiency and effectiveness
for improved performance in the business market. Motivated employees are more productive and
efficient in performing their task in a more timely manner within an organisation. Employees are
considered as the most important element within the business organisation because they are
responsible for doing their job role in an effective manner. Thus it is important for the business
managers to use effective motivation schemes for increasing the morale and motivation of
employees so that work with high confidence and dedication.
Research methodology is defined as the process of gathering and analysing info4mation about
the given topic in an effective and scientific manner (Mohajan, 2018). This section is considered
as the most important part of the research because it helps the researcher in evaluating various
methods for gaining accurate information.
Research philosophy

Research philosophy is of two types such as positivism and interpretivism philosophies.
Positivism research philosophy is selected by the researcher in the present research (Dźwigoł and
Dźwigoł-Barosz, 2018). It is selected because this helps in gathering and analysing information
in a better way for attainment of research aim and objectives.
Research approach
Deductive and inductive are two different type of research approaches. In carrying out the
present investigation, deductive approach is used by the investigator (Bairagi and Munot, eds.,
2019). This research approach is selected because this helps in calculating numerical facts and
figures in a easy manner.
Research strategy
Survey, focus group, grounded theory, systematic literature review, case study and many
more are considered as some of the research strategies. Survey strategy is selected by the
researcher in conducting the current research (Phillips and Ritala, 2019). This strategy is selected
because it helps in gathering data from random respondents in a proper manner.
Research choice
Research choice can be determined into two different types and are defined as qualitative and
quantitative methods (Thomas, 2021). In the following research, quantitative research choice
method is selected by the researcher. It is selected because it consists of numerical figures and
facts that are comparatively more easy to understand.
Data collection
There are mainly two methods for collecting data such as primary and secondary
methods. Both the methods are selected by the investigator for carrying out the present
investigation (Budianto, 2020). It is selected because this helps in attaining information from
various sources and methods for competing the research in a timely manner.
Time horizon
Cross-sectional and longitudinal are two types of time horizon methods that help the researcher
in gaining right information (Hughes and Barlo, 2021). Cross-sectional method is selected by the
researcher in the current research. This is selected because it helps in competing the whole
research in an effective manner.
Sampling

Probability and non-probability are two types of sampling techniques. In the present
conducted investigation, the investigator has selected probability sampling technique (Ratnam,
2019). This method is selected because it helps in gathering information from a large set of
population.
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Ratnam, C., 2019. Listening to difficult stories: Listening as a research methodology. Emotion,
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