Qbic Hotel: Research Project on Employee Motivation and Satisfaction

This research project investigates the significance of employee motivation at the Qbic Hotel. The analysis, based on employee surveys, reveals that the majority of employees recognize the importance of motivation for the hotel's success. The report explores various motivational means, with increments and incentives being favored by employees. It also highlights the crucial relationship between employee motivation and customer satisfaction. The findings emphasize the need for motivational strategies, such as financial and non-financial incentives, to boost employee morale and productivity, ultimately contributing to the achievement of the hotel's goals. The report includes references to relevant academic literature supporting the research findings.

RESEARCH PROJECT
TASK 4

Theme 1 : Employee motivation is important for Qbic hotel

Interpretation
•
After the analysis made, it has been ob served that 10 employee of the
Qbic hotel agrees to the fact that employee motivation is important
and plays a very essential role. it is because they understand the fact
that happy employees can lead to increasing rate of success. Similarly,
other four employees also think the same. One employee is neutral of
the fact that whether it is important or not for the Qbic hotel. three
employees does not agrees to the fact that they think it is not of any
importance and similarly two other employees also do not agree to this
as they also think that it is of no use and cannot help the hotel in
achieving success.

Means of employee motivation can help the customers the most

Interpretation
•
There are various means of motivation, that the Qbic hotel can give it
to its employees. 13 employees of the hotel think that providing some
sort of increments can help in motivating the most. Four other
employees think that any sort of incentives, whether they are no
monthly basis or on yearly ones, can act successful in motivating and
boosting their confidence so that they can stay focused towards the
work. Three other employees think that instead of these incentives and
increments, some extra leaves can help the most.

There is a relationship between employee motivation and customer
satisfaction

Interpretation
There is a very essential relationship between employee motivation and
customer satisfaction. 17 employees of the hotel think that yes, there is a
very important relationship between the two as if more and more
employees are motivation, they can focus better on the work which can
further help the Qbic hotel in achieving the success and all its targets.
Three employees of the hotel do not agree to the fact and think that
there is no relationship between the employee motivation and customer
satisfaction.

Finding and analysis
•
It has been found from the whole report that there is a need of employee
motivation in every sector just to maintain the focus of the employees towards the
work and towards achieving all the targets and goals of the specific company in a
faster amount of time.
•
For that, the Qbic hotel can adopt various techniques such as providing some sort
of incentives or increments to the employees on a regular basis, giving them some
extra week offs, etc.
•
Such means can actually relax the mind of the employees, thus it can help them in
considering the fact that they are also important factors of the company, so this
factor helps in boosting their confidence level to a much extent which can further
prove beneficial for the hotel in achieving all its targets and goals.

REFERENCES
•
Chaudhary, N. and Sharma, B., 2012. Impact of employee motivation
on performance (productivity) in private organization. International
Journal of Business Trends and Technology, 2(4), pp.29-35.
•
Bakker, A.B. and Leiter, M.P. eds., 2010. Work engagement: A
handbook of essential theory and research. Psychology press.
•
Manzoor, Q.A., 2012. Impact of employees motivation on
organizational effectiveness. Business management and strategy, 3(1),
p.1.

Thank You