HRPR-401 Capstone Project: Edo Japan Canada B.C HR Issues Research

This research proposal examines the HR issues faced by Edo Japan Canada B.C, a Canadian fast-casual restaurant chain specializing in Japanese Teppanyaki-style cuisine. The project identifies employee motivation as a key problem affecting performance, impacting food quality, and service delivery. The scope of the problem is analyzed at both local and national levels, considering its effects on consumer satisfaction and market growth. The proposal outlines the sources of information, including company reports and academic research, and highlights the relevant HR courses and theories that will be applied, such as Maslow’s hierarchy of needs and McClelland’s achievement motivation theory. The anticipated outcome is to provide effective recommendations to improve employee motivation, enhance service quality, and explore the role of intrinsic and extrinsic motivation in driving employee performance. The research aims to identify best practices to ensure exceptional workplace performance within the restaurant chain.

Running head: HR ISSUES FACED BY EDO JAPAN CANADA B.C
Research Proposal on HR Issue Faced by Edo Japan Canada B.C
Name of the University:
Name of the Student:
Authors Note:

1HR ISSUES FACED BY EDO JAPAN CANADA B.C
Table of Contents
Organization Background................................................................................................................2
Research Problem............................................................................................................................2
Scope of Problem.............................................................................................................................2
Sources of Information and Knowledge..........................................................................................3
HR Courses Related to the Problem................................................................................................3
Significant Results by Solving the Problem....................................................................................3
References........................................................................................................................................5

2HR ISSUES FACED BY EDO JAPAN CANADA B.C
Organization Background
The organisation that is selected in the research paper is Edo Japan Canada B.C that is a
Canadian fast premium restaurant chain that is specialised in offering food influenced by
Japanese Teppanyai style cooking (Japan, 2019).
Research Problem
Edo Japan Canada B.C is evidenced to operate is business successfully through market
expansion and through introducing healthy meals options made with quality ingredients. The
restaurant chain had attained success in attaining significant growth throughout western Canada.
However, in the recent years it is observed to face issues related with employee motivation
within workplace that is affecting their performance in the restaurant. Through facing such issues
the company is striving to maintain its leading position to offer highest quality and freshly
prepared food within quick service restaurant industry (Bunchalieo, Ongkunaruk &
Puthpongsiriporn, 2018).
Scope of Problem
The HR issue faced by Edo Japan Canada B.C is observed to be local as well as national
issue as affected performance of employees in the restaurant chain due to their affected
motivation is resulting in development of poor quality food offerings and affected service
delivery to consumers. Such issue is deemed to be local and national for the reason that poor
quality food offering are resulting in consumer satisfaction in local mares as well as affected
sales growth in the international marketplace (Aljayi, Fjer, Guennioui & Tamek, 2016).

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Sources of Information and Knowledge
Necessary information related to the identified HR issue faced by Edo Japan Canada B.C
will be gathered from relevant and authentic secondary sources in ensuring that
recommendations to the identified research problem will be offered based on specific HR issue
faced by the fast restaurant chain. Relevant information regarding the employee motivation
issues faced by the restaurant chain in Canada and impacts on its business performance will be
gathered from company’s annual reports, Canadian government publications on restaurant
companies’ performance and from the existing research reports on the study topic (Kumar,
2019).
HR Courses Related to the Problem
The problem of employee motivation affecting their workplace performance in Edo Japan
Canada B.C can be analysed through the HR models and knowledge attained from the PDHRM
course program. From the knowledge attained from the program it will be easier to apply
relevant HR theories related with employee motivation such as Maslow’s hierarchy of needs
theory and McClelland’s achievement motivation theory in analysing the HR issues faced by the
fast restaurant chain of Canada (Flick, 2015).
Significant Results by Solving the Problem
Through analysing the research problem faced by Edo Japan Canada B.C effective
recommendations will be provided to the restaurant chain in facilitating them to improve
employee motivation level in the workplace in order to persuade them to offer exceptional
quality services to consumers (Bunchalieo, Ongkunaruk & Puthpongsiriporn, 2018). Solving the
research problem will also have relevant implications on evaluating the role of intrinsic and

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extrinsic motivation level in offering exceptional quality services through their improved
performance. In addition, the research will also have important implications on elaborating the
best employee motivation practices that can ensure their exceptional performance in workplace.

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References
Aljayi, Y., Fjer, A., Guennioui, M., & Tamek, A. (2016). Multinational companies’ human
resource management practices’ and their organizational culture impact on employees’
loyalty: Case of Japanese multinational company in Morocco. Procedia-Social and
Behavioral Sciences, 230, 204-211.
Bunchalieo, W., Ongkunaruk, P., & Puthpongsiriporn, T. (2018). Enhancing the service quality
of a Japanese restaurant by importance-satisfaction analysis. ITMSoc Transactions on
Innovation and Business Engineering, 3(1), 22-29.
Flick, U. (2015). Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Japan, E. (2019). Making Food Simply Better | Edo Japan. Retrieved 1 October 2019, from
https://www.edojapan.com/
Kumar, R. (2019). Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.