Research Report: Workplace Transformation at Accessorize Limited

This report evaluates effective strategies for workplace transformation at Accessorize Limited following the COVID-19 pandemic. It outlines the aims and objectives of the research, including evaluating the concept of workplace transformation, identifying challenges faced by Accessorize Limited during the transformation process, and determining effective strategies to overcome these challenges. The report includes a project management plan with a work breakdown structure and Gantt chart, detailing cost, time, scope, communication, risk, resources, and quality considerations. Primary and secondary research methodologies are employed, utilizing both qualitative and quantitative approaches, with a questionnaire administered to employees to gather data. The findings are analyzed to provide recommendations for Accessorize Limited to retain employees, improve workplace policies, and achieve business objectives through successful workplace transformation.

Managing a successful
business project
1

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK1 ............................................................................................................................................4
PART A...........................................................................................................................................4
Aims and Objectives...................................................................................................................4
P2 Project management plan.......................................................................................................4
P3 Work breakdown Structure and Gantt chart..........................................................................6
PART B............................................................................................................................................8
P4 Research Methodology..........................................................................................................8
TASK 2............................................................................................................................................8
CONCLUSION .............................................................................................................................13
Recommendation.......................................................................................................................14
TASK 3..........................................................................................................................................15
Reflection .................................................................................................................................15
REFERENCES .............................................................................................................................15
2

INTRODUCTION
To manage a business in a successful manner business organisation can take advantage of
different type of practices like planning, organising, directing and controlling with the help of
effective plan. In today's business world workforce transformation is emerging as a crucial
element that allow company to retain its talented workforce for longer period of time and
accomplish business goals and objectives in more effective manner comparatively to other rivals
(Berger, 2020). Workplace transformation strategies assist organisation to enhance overall
motivation level of employees that significantly help in increasing employees’ performance.
This report is conducted on Accessorize Limited which is based in East London. This research is
conducted on the aim of identifying strategies that organisation can utilise to retain and attract
employees. For this, report includes research objectives, questions, project management plan
with the help of work breakdown structure and Gantt chart. Along with this report is also
inclusive of research methodology and significant recommended practices through which
company can retain workers for long period of time.
3

TASK1
PART A
Aims and Objectives
Research Aim-
“To evaluate effective strategies that can be use by organisation to bring workplace
transformation after the pandemic of Covid-19”. A case study of Accessorize Limited.
Research Objectives-
 To evaluate workplace transformation concept.
 To identify different forms of challenges that can be faced by Accessorize Limited
bduring the process of transformation.
 To determined effective strategies that Accessorize Limited can adopt to overcome the
challenges in order bring workplace transformation.
P2 Project management plan
Cost:
It is basically the overall amount that a project manager utilised in order to fulfil all
project activities under proper budget (Cole and Trinh, 2017). In context with present research
investigator set budget in an appropriate manner while focusing upon all the activities which is
required to be conduct. This will help researcher to neglect major issues that can affect overall
project objectives.
4

Time:
In order to accomplish present research objectives researcher required approximately 2
month of time duration, in order to fulfil all the activities in efficient way
Scope:
Present research is having wider scope as it includes workplace transformation strategies
to retain employees that will benefit company.
Communication:
To accomplish all the activities of research investigator will take advantage of
appropriate tools of communication like email, text, etc in order to make sure that all the required
information is being communicated to other team made in an adequate manner (Deery and Jago,
2015).
Risk:
Risk is a major part of a project, in terms with present research researcher can face
certain risk in the form of time management (Pandita and Ray, 2018). In order to overcome the
issues Gantt chat will play an essential role to manage all the activities according to time.
Resources-
To accomplish all the objectives of research investigator assures that essential resources
are allocated such as financial resource, organisation assets in order to accomplish all the project
without any unnecessary delay.
Quality:
5

To effectively maintain project quality investigator, emphasize upon maintain all the
ethical standards by focusing upon all the essential principles of transparency as well as
accountability.
P3 Work breakdown Structure and Gantt chart
Gantt chart:
Gantt chart is mainly a graphical representation which include series of horizontal lines.
This basically determined project schedule (Jindal and Shaikh, 2017). In order to accomplish
objectives of present research investigator with the help of gang chart track project deliverables
while coordinating time in effective manner.
Work breakdown structure: -Work breakdown structure segregate project activities into sub-
group. It helps in breaking complex activities into a manageable task (Johnston, 2017). This tool
assist investigator to manage all the activities of research in an effective manner according to
proper time.
6

7

PART B
P4 Research Methodology
Primary research method:
In this form of data collection in which investigator take use of tools like questionnaire,
interview and other tools to acquire fresh data from respondents (Mupepi, 2017). To conduct
present research investigator, take use of questionnaire through which certain questions will be
ask from selected respondents in order to enhance research viability and accuracy.
Secondary research method:
This is a data collection method in which investigator take use of resources and
information which is already existing such as journals, online articles, newspaper, magazine.
With the help of this investigator can assure that all the information and data used in this
research is authenticated.
Qualitative research:
Quantitative research allow investigator to evaluate and collect numerical data in order to
test causal relationship as to undertake production among large group of population (Krishnan
and Scullion, 2017). For this researcher take advantage of charts and graphs to evaluate collected
information with the assistance of interpretation.
Quantitative research:
This is specifically based on numerical and statistical information. Within this investigator
evaluate response view point (Mathew, 2015). Qualitative research assist researcher to acquire
view point in practical way comparatively to qualitative research.
TASK 2
In order to conduct the present research investigator will undertake use of quantitative
method in which a questionnaire will be developed to acquire data and information. To
8

accomplish present research objectives in this research will take use of sampling method in
which 40 respondents out of the whole population of company is being selected. These
respondents are employees as they have accurate and valid information on the present selected
topics.
Q.1. According to you, is it useful for organisations to adjust workplace with external
environment changes?
a) Yes
b) No
Q.2. According to your experience, what are the prominent external environment
factors associated with the business?
a) Social factors
b) Environment factors
c) Technological factors
d) Political factors
e) Economic factors
f) Legal factors
Q.3. According to you do social factors affect the business in prominent manner?
a) Yes
b) No
Q.4. What are the major consideration of social factor for Accessorize Limited?
a) COVID-19
b) Community safety
c) Needs and demands of customers
d) Social mobility
Q.5. What is the impact of social external elements on working environment of
Accessorize Limited?
a) Positive impact
b) Negative impact
c) Neutral
Q.6. According to you, what type of effect caused by social factors in the workplace of
9

Accessorize Limited?
a) Chaos and disorder in operations and functions
b) Decrease in income as compared to past years
c) Changes in inflexible organisational policies
d) Gaining capability against rivals
Q.7. What are the advantages of workplace transformation for Accessorize Limited?
a) Accumulated customer portfolio
b) Increased profitability
c) Improved employee retention
d) Amendment in market prominence
Q.8. What are the major challenges faced by Accessorize Limited during post- covid
workplace transformation?
a) Resistance to change from employees
b) Increased costing due to restricted operations
c) Increased safety and hygiene measures
d) Shortage of training and support
Q.9. According to you, does workplace transformation help Accessorize Limited to
acquire their business objectives?
a) Yes
b) No
Q.10. What are the different measures taken by Accessorize Limited to prepare whole
workplace for future contingencies?
a) Flexible workplace policies
b) Increasing financial reserves
c) Improving training aspects for employees c) Offering more carer development
opportunities
d) Digital training and development programs
Findings and data using appropriate tools and techniques
Is it useful for organisations to adjust workplace with external
environment changes?
Frequency
10

yes 20
no) 20
Interpretation: According to above analysis it is define that out of 40 respondents, 20 customers
are agree on that it is beneficial to adjust with extrinsic environmental changes in workplace.
where 20 people are disagree with this statement. This interpretation is moderate in nature.
what are the prominent external environment factors associated with the
business?
Frequency
social and environmental 30
technological and economical 5
political or legal 5
Interpretation: As per the research it is being analyse that 30 respondents are says that social
and environmental factors is important for associate organisation, while 5 people are choosing
technological and social affair and rest say that political and legal factors are highly recommend
for company.
Do social factors affect the business in prominent manner? Frequency
yes 30
no 10
Interpretation: According to market survey, out of 40 respondents 30 people are agree upon this
social factor influence organisation and rest 10 people are disagree with this statement.
What are the major consideration of social factor for Accessorize Limited? Frequency
community safety and customer demand 20
social mobility 20
11

Interpretation: As per above analysis, it is being interpret that 20 customer are commit with that
social mobility are main consideration of social factor. Whereas 20 people are consider major
social factor is community safety and consumer desire.
What is the impact of social external elements on working environment of
Accessorize Limited?
Frequency
neutral 15
positive impact 25
Interpretation: According to research, it is being examine that out of 40 people no one agree
with negative impact. 15 hold neutral position while 25 are agree with this above statement.
what type of effect caused by social factors in the workplace of
Accessorize Limited?
Frequency
Chaos and disorder in operations and functions and Changes in inflexible
policies
15
Decrease in income and Gaining capability against rivals 25
Interpretation: Out of 40 clients, 15 are commit that disorder in operation function and policies
changes king of affect cause social factors in workplace and rest are disagree.
What are the advantages of workplace transformation for Accessorize
Limited?
Frequency
Accumulated customer portfolio and Increased profitability 10
Improved employee retention and Amendment in market prominence 30
12

Interpretation: As per the survey, 30 people are highly define that employee retention and
market amendment create a benefits in respective company. While, rest says that customer
portfolio and profitability is consider as workplace advantages.
What are the major challenges faced by Accessorize Limited during
post- covid workplace transformation?
Frequency
Resistance to change from employees and Shortage of training and
support
20
Increased costing due to restricted operations and Increased safety and
hygiene measures
20
Interpretation: Out of 40 customer, it reflect moderately 20 out of 40 people are supporting
resistance to change and training shortage and 20 people commit that due to restrict operation
cost increases and safety.
does workplace transformation help Accessorize Limited to acquire their
business objectives?
Frequency
Yes 10
No 30
Interpretation: As per the research, 30 person says yes that workplace transformation is
necessary for achieving business objectives and 10 individuals says no it is not important.
What are the different measures taken by Accessorize Limited to prepare
whole workplace for future contingencies?
Frequency
Flexible workplace policies 20
Increasing financial reserves and Improving training aspects for employees 20
13

Interpretation: According to above analysis, it is examine that 20 person are commit with
flexible workplace policies are taken as future contingencies for business and 20 people agree
with increasing financial reserves and enhancing training for employees taken as workplace
contingency.
CONCLUSION
As per the above report it has been concluded that workforce transformation in today's
business world acting as a crucial element that allow organisation to retain existing employees
and attract potential candidates. There are different types of workforce transformation strategies
such as reward and recognition, workforce transformation program, healthy work-life balance etc
through which company can not only develop a positive brand image in marketplace but can also
enhance employee productivity. From this report it has been identified that there are a number of
challenges that company can face such as lack of communication and more. This can be
overcome with the help of developing strong relationship with employees and offering them
competitive benefits and perks. With the help of workplace transformation strategies company
can fulfil organisational objectives while emphasizing upon well-being and needs of employees
on simultaneous basis and bring changes which will be beneficial for the company.
Recommendation
Accessorize Limited is facing certain challenges to retain employees for long time period.
To overcome these challenges there are certain recommended practices through which
organisation can effectively retain workers for longer period of time and can accomplish
business objectives in effective way:
Healthy workplace environment:
Healthy workplace environment act as a major element through which organisation can
retain employees for longer period of time. In this company leaders and manager is a duly
recommended to implement strategies to develop a healthy workplace environment with the help
of practices like taking feedback from employees, providing clean and comfortable atmosphere,
offering flexibility promoting work life balance, emphasizing upon employee well-being etc.
workforce transformation programs:
14

workforce transformation program allow organisation to make their employees being feel
valued, as workforce transformation programs have capability to enhance employees personal
and professional competencies in an effective manner. In relation to this it is recommended to SJ
Henderson Fulfilment Ltd to take advantage of various forms of effective workforce
transformation programs in order to enhance technical skills, hard skills and soft skills of
employees. Along with this organisation can undertake advantage of cost-effective digital
technologies to enhance employees’ competencies.
Rewards and Recognition:
Employees form their roles and responsibility with hard work in order to get placed and
recognised. In context to this SJ Henderson Fulfilment Ltd managers as per as leaders are
recommended to offer competitive recognition and reward comparatively to other rivals’
industry. In this organisation can reward and recognise employees with monetary and non-
monetary practices such as bonus, written praises, monetary rewards, Employee Appreciation
Day and more.
TASK 3
Reflection
This report is conducted on strategies of workforce transformation that can be implemented
by organisation in order to retain workers for long time period. To fulfil aim of this research
report effective research aim, objectives and questions has been newly developed by me. This
has been done with the help of proper management plan. Along with this to successfully
accomplished all the objectives I have acquired data from appropriate method of data collection
as to ensure that all the information’s which is used in this report is authenticated and trustable.
During this research I faced challenges in the form of acquiring information from respondents
via questionnaire, as in this process I face some respondents were non responsive which affected
my I time as some respondents did not answer efficiently. Along with this it has been identified
by me that due to my week communication skills I faced challenges to communicate with
respondents in effective manner. However, I have efficiently developed my communication
skills during this research. This research allowed me to have proper understanding of various
forms of workforce transformation strategy that will help in organisation to retain employees.
15

Present research also developed my critical thinking, data collection, time management skill
which enhanced my confidence level to conduct research in future in in effective way.
REFERENCES
Books and Journals
Berger, L.A., 2020. workforce transformation: Handbook. MGH.
Chung, K.L. and D’Annunzio-Green, N., 2018. workforce transformation practices in small-and
medium-sized enterprises in the hospitality sector: An entrepreneurial owner-manager
perspective. Worldwide Hospitality and Tourism Themes.
Cole, A.P. and Trinh, Q.D., 2017. Secondary data analysis: techniques for comparing
interventions and their limitations. Current opinion in urology, 27(4), pp.354-359.
Deery, M. and Jago, L., 2015. Revisiting workforce transformation, work-life balance and
retention strategies. International Journal of Contemporary Hospitality Management.
Jindal, P. and Shaikh, M., 2017. Developing and managing young talent: framework of
workforce transformation strategies for Gen Y. International Journal of Environment,
Workplace and Employment, 4(3), pp.171-185.
Johnston, M.P., 2017. Secondary data analysis: A method of which the time has
come. Qualitative and quantitative methods in libraries, 3(3), pp.619-626.
Krishnan, T.N. and Scullion, H., 2017. workforce transformation and dynamic view of talent in
small and medium enterprises. Human Resource Management Review, 27(3), pp.431-
441.
Mathew, A., 2015. workforce transformation practices in select organizations in India. Global
Business Review, 16(1), pp.137-150.
Mupepi, M. ed., 2017. Effective workforce transformation strategies for organizational success.
IGI Global.
Pandita, D. and Ray, S., 2018. workforce transformation and employee engagement–a meta-
analysis of their impact on talent retention. Industrial and Commercial Training.
Sparrow, P., Hird, M. and Cooper, C.L., 2015. Strategic workforce transformation. In Do we
need HR? (pp. 177-212). Palgrave Macmillan, London.
Appendix A - Project Logbook
Name:
Project title: “To study the best strategies to attract and retain people”. A case study of SJ
16

Henderson Fulfilment Ltd.
Date:
Update on weekly research/tasks achieved
Points to consider:
What have you completed?
I have completed research on the workplace transformation to support organisation implementing such
strategies
Did you fulfil task requirements?
Yes
Are you on track and within deadlines set?
Yes
Did you need to make any changes to your project management plan?
No
Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of skills required for undertaking research/tasks?
Yes, I have issue in performing research. Uninterested respondents is one of the biggest issue.
Did you identify any additional risks/issues that have an impact on the project management plan?
No
Problems encountered
Points to consider:
What barriers did you face?
Personal problems among team mates is also issues which arise at work place.
Data collection
How did you overcome them?
I conduct various entertainment activities so harmony can be achieved among them.
New ideas and change of project direction
What have I learnt about myself this week?
I complete my all task within specified limit/. This help me to perform research project in appropriate
manner. I plan research activities for next week.
Points to consider:
How did I feel when I had to deal with tasks/problems?
I felt little tensed
17

Did I find it useful to complete the tasks?
Yes
How well have I performed?
I performed as per the set deadline
What can I improve on next week?
By enhancing my communication skill
How might this learning apply in the future?
Positively
Tasks planned for next week
Points to consider:
Which tasks are priority?
All the tasks are my priority
Have you set aside sufficient time for completion?
Yes, I am able to complete my operations in effective and signifiant manner.
Project plan status to date (on, ahead, behind):
My project was on time.
Supervisor comments to address:
18