Leadership Management: A Report on Resistance to Organizational Change

This report examines the multifaceted issue of resistance to change within organizations, using Asda as a case study. It delves into the reasons behind employee resistance, exploring factors like relocation, working dynamics, and workload pressures. The report analyzes the relationship between power and resistance, emphasizing the importance of managerial communication and control. It also assesses the ethical considerations of both managerial and resistant positions, highlighting the impact of internal and external factors such as financial performance, innovation, and technological advancements. The report further evaluates the implications of these positions for effective change management, referencing Kotter's eight-step model and suggesting strategies like communication and training to mitigate resistance and facilitate successful organizational change. The report stresses the importance of proactive strategies to address potential challenges and ensure smooth transitions within the organization.

RESISTANCE TO CHANGE

Table of Contents
INTRODUCTION...........................................................................................................................................3
Identify and examine why change is resisted and problematic to managed...........................................3
Relationship between power and resistance in the organizational context............................................4
Analyze the ethics of managerial and resistant position.........................................................................5
Assess the implications of managerial and resistant position for achieving effective change
management programmed......................................................................................................................6
CONCLUSION...............................................................................................................................................6
REFERENCES................................................................................................................................................7

INTRODUCTION
Changes are integral aspects of organizations which improves the current performance of
an entity. Asda has been selected for this report which helps in explaining different angles of
changes along with the resistance among different employees. The reasons behind the resistance
have defined. Kotter’s change management process has followed along with various strategies
followed by an enterprise in order to implement it in the business.
Identify and examine why change is resisted and problematic to managed
Changes in the Asda have two perspectives as it can affect the performance of the
business entity in different ways (Bridges & Bridges, 2017). The business performance has
affected both in positive or negative ways depending upon the situations. The changes are
regarded as the integral aspects of organizations are which the whole business enterprise gets
changed according to the turbulence created in its external environment. The thinking of an
individual related to the changed will not gets changed. The changes in the organizations will
disturb the normal functioning of an entity who are used to their traditional working practices.
The comfortable working situations changes will results into resistance among different
individuals. The changes created in an entity related to the mode of operation will affect an
individual’s life. The lack of comfort at the workplace will induces the level of resistance when
computers are given more preferences in automating the functions of an enterprise.
The change is resisted in different manner according to the convenience of an individual
as they will resist with the new changes. There are various ways in which the resistance will be
created by all the employees working in the same industry is given as below:
Relocation- the changes created in an enterprise related to the merger or acquisition of the
current enterprise with other business (Emerson, Scott & Haddy, 2016). The employees who are
comfortable in the current organization will not fund the same working place at another place.
The fears of relocation will increases resistance among employees. At the same time this
resistance may prove beneficial for an entity as in that case an entity will find new and creative
ways in order to hold their employees. The resistance will further results into the positive
outcomes through which an enterprise will find new and innovative ways to please their
employees.
Working dynamics- It is regarded as one of the important approach in which the current politics
within the enterprise from the side of top management will not be tolerable by an employee in
another place. The increasing size of the employees will result into different rules and
regulations and further dynamics created among the employees. The internal race among all the
employees in beating each other to gain competitive advantage will get increases in the new firm
which is exposed to the higher level.

Workload- This problem is one of the important problem faces by each and every individual
who aims for achieving their target of the month which leads to immense pressure on them
(Light, 2016). The increasing operations and working patterns will lead to higher amount of
working load imposes on them. This is the reason which suppresses the confidence of an
individual to support an entity in taking up new business opportunities. Supporting an entity in
taking this opportunity will in turn increases the skills and capabilities of an individual. Beating
the workload will enhancing the skills of a person when they face higher level of complexities.
The higher exposure will be gained by an individual while working with the same entity in their
new situations which further enhances their skills and redefine their existing knowledge.
Relationship between power and resistance in the organizational context
According to the study of Yekani, (2016) which states that resistance is essential part of
an organization which needs to be managed by show casing the positive factors of the changes in
front of different employees. The employees are representatives of an entity which needs to be
satisfied as this will help an organization in meeting different needs of their clients. The
dissatisfaction among employees will be transformed into satisfaction by changing the negative
and unsatisfying situations. The changes implemented in an entity need to be execute after
informing their employees. The personnel are regarded as precious elements of the corporation
who will determine the success or failure of an entity. An entity can make or destroy their future
by forming good or bad decisions in a particular year.
Horcajo & Luttrell, (2016) has asserted that there is clear relationship among the
resistance of all the employees and the power and control exercise by the management. Top
administration play an integral role in the business enterprise in reducing the negative effects of
the changes takes places in the business life of an enterprise. The management held responsible
for informing all the positive factors of the future changes to be incurred in an entity in order to
boost the confidence of different employees. The resistance to change among various customers
increases when they think only negative thoughts about the business enterprise. The level of
control imposed by an entity in improving the current conditions of resistance among variety of
employees will determines the future step to be taken in the near future.
Gorman, (2016) has suggested that control will be placed on both the end before and after
the changes takes places in an entity. The proper level of control followed by the business will
determine their next step in which the resistance will be improved or gets increases. The nature
of control will decided the further step to be taken by all the employees in reducing resistance
levels among different set of employees working in the same entity. The power will be imposes
by an entity according to the nature and maturity levels of all the employees. A parent will treat
their child in the friendly manner in order to improve their child to follow all the rules and
regulations and accepted the changes in their life (Bridges & Bridges, 2017). The employees will
accept the changes in their normal working practices with some time as this will not changes in
one day. It can be said that time is good healer who fills up the gaps and wounds in the lives of
an individual’s due to the external changes created in their lives. The changes in the

organizations have different impact on the lives of an individual’s such as pains and sorrows,
losing peer group. The loss faced by the employer with the changes occurred in their entity will
hamper the overall productivity of the organization. The hampered productivity of an enterprise
will be improved by adopting various principles to be used that induces the overall productivity
of all individuals along with the overall performance of an enterprise. The supervision control
places by the employer in regulating the performance of all individuals by indulging them in
different activities. The activities will be organizes in an entity that helps in gaining higher
employee satisfaction among different employees within the same enterprise.
Analyze the ethics of managerial and resistant position
The management framed code of practice which needs to be followed by different
individuals working in an enterprise (Light, 2016). The ethics prescribed by the head of the
organizations in order to facilitate their users to continue their existence in the same entity for
long time purpose. The change can be managed in an enterprise by adopting two approaches
according to different business situations. The proactive approach followed by an entity in which
an enterprise will alert their operations for facing immense competition in the future. The
uncertain situations like recession or inflation cannot be predicted by the business will results
into reactive actions.
There are two major influencers of the changes takes places in an entity such as internal
or external changes in the business enterprise. These different forces are analyzed who will play
a significant role in the event of changes. The poor financial performance of the business is the
basic reason of changes to be occurred not in the favor of an entity as the business will fully held
responsible for their actions (Horcajo & Luttrell, 2016). The bankruptcy is the final
consequences of the poor financial performance which needs to be improved in order to avoid
future consequences. Risk needs to be managed which helps in increasing higher risks to be
incurred in the near future. The crisis created on an entity due to lack of financial resources held
by an entity in the back up. The internal deficiency would lead to deterioration of future
performance of an entity. Another problem which is regarded as the major problem currently
faces by an organization due to lack of innovation. The innovation is that weapon which can be
used by an entity in order to attract wide number of customers towards an enterprise.
Apart from defining various internal forces responsible for creating changes in the
existing business of an enterprise. The changes created in the external market are regarded as
dangerous which cannot be controlled or managed by an individual. The external risks are
complicated and difficult as compared with the risks faced by an entity in the internal business
environment. Changes created in the legal and political environment will create disturbances in
the performance of the business (Rafferty & Jimmieson, 2016). The changes in rules and the
regulations cannot be controlled as the framing of laws will not be stopped by an employer. The
observation will be conducted by an individual in terms of changes takes places in laws and the
regulations. The passing of new legislations need to be regulated in order to implement them in
their business to get competitive advantage over various rivals. The technology will be reviewed

by an entity as the changing of technology can spoil the current business of an entity. The
changes takes places in the lifestyle of different customers will affect the business performance
of an entity. This needs to be improved by taking feedbacks from variety of customers and then
crafted strategies to cater their needs.
Assess the implications of managerial and resistant position for achieving effective change
management programmed
The change management model of famous researcher Kotter’s eight step model is based
on application of change management process in the business entity. The various steps of this
particular models includes creates urgency, powerful coalition, creating vision for change,
informing the vision, eradicating obstacles, developing short term goals, building change and
anchoring the change (Bridges & Bridges, 2017). It is a process of change management in which
the problems and basic issues faced by an entity are analyzed which further enhances the role of
an entity in order to take new business opportunities in form of applying the changes in their
organization.
There are various strategies to be followed by an entity in order to apply effective change
management program by using different strategies. The strategies are crafted by an entity which
helps in improving the business performance of an entity which is given as below:
Communication- It is regarded as one of the important approach to be followed by an entity in
which the changes will be communicated in advance to all the existing employees. The gaps
among employer and employees will be resolved by talking with each other. The basic aim of an
entity is to maintain their productivity which gets achieved by showcasing positive aspects of the
external changes among different set of employees.
Training- It is that tool which helps in enhancing the business performance of all the employees
in order to prepare them for facing future complexities (Yekani, 2016). The computer training
will be given to all the employees who are currently working manually. The HR manager will be
trained in order to handle all the business transactions by automating the overall work
transactions in the business enterprise. The support of an entity is essential in improving the
business performance.
CONCLUSION
It can be summarized from above project report that changes occurred in the business
enterprise which can be controlled by making various decisions. The different reasons of the
changes in an entity have explained in order to redefine the existing business. The change
management processes has followed in order to execute the Kotter’s process in an entity.

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