Analysis of Techniques for Resolving Cross-Cultural Misunderstandings

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Added on  2022/10/04

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This report focuses on cross-cultural misunderstandings in the workplace and provides practical solutions for effective conflict resolution. It emphasizes the importance of understanding diverse cultural backgrounds, values, and communication styles to mitigate potential disputes. The report highlights various techniques, including clear communication, respecting different viewpoints, using interpreters when necessary, and investigating cultural norms to address misunderstandings. The report also stresses the significance of cultural intelligence and the need to foster an inclusive environment. By implementing these strategies, organizations can improve workplace dynamics, enhance communication, and promote a more harmonious and productive environment. This report is a valuable resource for understanding and managing the challenges posed by cultural diversity in the workplace, ensuring that all employees are valued and heard.
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WHS and Well-being
Running Head: WHS AND WELL-BEING 0
S t u d e n t N a m e :
S t u d e n t U n i v e r s i t y :
Techniques to resolve cross-cultural
misunderstandings
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WHS AND WELL-BEING 1
Techniques to resolve cross-cultural misunderstandings
In the communities the business is attained, it is essential to have a valuable
workforce to represent the point-of-view. It is beneficial to represent the cross-cultural in the
workforce for being able to understand the marketing and product needs of the potential
customers. It is essential to understand the rise of disputes capable in the working
environment which is multi-cultural. The disputes can occur with involvement of
misinformation, roles, values and emotions present in the workforce. The increment in the
capability of sources can be due to different cultures which may conflict harming the base of
the business. The culture is based on the individual’s values and roles with the involvement
of women in the workforce as well (Gonçalves, et al., 2016).
The techniques for resolving the misunderstandings in cross-cultural are not to
assume the disputes involving different cultures individuals, not to think that people are
understanding the point instead provide the explanation for processing the resolution to avoid
disputes. It is important to consider all parties and draft the documents in the particular
language for providing feasibility, an allowing the use of interpreters while respecting the
other point-of-view. It will be easy after asking common questions to have knowledge about
the unaware points if linked with cultural issues. Individuals cultural norms investigation
involved in the dispute which can be misunderstanding and useful for authenticating cultural
rights. It is crucial to focus on the presence of different cultures at the workplace and cultural
occurrence nurturing the understanding. There are many more techniques as well which can
be applied in resolving the cross-cultural misunderstandings (Delaney, 2019).
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WHS AND WELL-BEING 2
References
Delaney, B. (2019). Techniques For Resolving Cross-Cultural Disputes. Retrieved from
Mediate: https://www.mediate.com/articles/delaney1.cfm
Gonçalves, G., Reis, M., Sousa, C., Santos, J., Orgambídez-Ramos, A., & Scott, P. (2016).
Cultural intelligence and conflict management styles. International Journal of
Organizational Analysis, 24(4), 725-742.
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