BSBMGT622: Detailed Resource Management Plan for E-commerce Strategy

This report presents a comprehensive resource management plan for BBQ Fun, an organization aiming to implement an e-commerce strategy to increase market share and revenue. As an external consultant, the student analyzed resource requirements, developed resource plans, and allocated resources to achieve the business objectives. The report details the project's objectives, scope, and relevant legislative and regulatory contexts, including copyright and data privacy. It outlines an action plan with milestones, responsible parties, and budgets. The report identifies and assesses risks associated with labor, equipment, and materials. The report also includes a resource schedule and a detailed plan for acquiring physical and human resources, including website redevelopment and the recruitment of customer service representatives. The report provides a breakdown of resource requirements, timeframes, and consumption rates, ensuring alignment with BBQ Fun's organizational requirements and policies. It also addresses risk mitigation strategies and suggests strategies to plan and implement the e-commerce strategy.

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Candidate Instructions
Purpose of this Assessment task
This assessment task is designed to test your skills
in managing resources as required by the unit
BSBMGT622 Manage resources. Your
trainer/assessor will be assessing your work and
provide you with constructive feedback on Canvas.
This task will assess your skills to:
 Analyse resource requirements
 Develop resource plans to support
achievement of business unit objectives
 Allocate resources to achieve stated
business objectives
 Review and report on resource usage.
What are you required to do to undertake this
Case Study?
To successfully undertake this assessment, you
should be doing the following:
 Read the provided case study, questions,
and appendices couple of times
 Clarify the requirements with your trainer
and assessor if you are not sure
 Research appropriate websites as directed
by your trainer/assessor
 Discuss with your trainer/assessor the
contents of the report you will be
presenting.
Context and conditions of undertaking the tasks?
The prescribed tasks will be undertaken by you
after carefully analysing the questions and
scenarios. Your trainer/assessor will provide you a
context to the presentation scenario. Your trainer
will also provide you guidance on the websites to
be researched. Your trainer/assessor may also set
certain conditions under which you will perform
the tasks required by this assessment. For example,
your trainer may set a time limit to perform a task
or, ask you to repeat a task or, ask you to give
additional information about the performance by
asking you some verbal questions or, they may
prescribe you some new conditions to undertake
certain tasks.

Given your personal conditions, your
trainer/assessor should also be able to make some
reasonable adjustments in undertaking the tasks of
this assessment. You should check with your
trainer/assessor about the conditions under which
the tasks should be completed, and the possible
adjustment they can make in undertaking these
tasks.
What specific WHS requirements may be involved?
This assessment will require you to be aware of the
standard Workplace Health and Safety
requirements e.g. Workplace Health and Safety Act
and Workplace Health and Safety Legislation Your
trainer/assessor will advise you on these and other
legislative requirements.
Tasks and frequency of performance
Details of the tasks to be undertaken in this
assessment are provided in the attached Case
Study. The tasks listed in that document must be
performed at least once.
Getting Started
The assessment may be re-attempted on two
further occasions (maximum three attempts in
total). All assessments must be resubmitted 3 days
within receiving your unsatisfactory grade. You
must clearly indicate “Re-submission” on your
resubmitted work.
You must complete all questions unassisted by the
assessor or other personnel but may refer to
reference material as may be needed. All questions
must be answered satisfactorily for the assessment
to be completed satisfactorily.
For any assessment conducted that is incomplete,
or without satisfactory performance, the
assessment will need to be completed again after
further training support. This may be simply to
focus on question areas not achieved in the prior
assessment.
Submitting your assessment
When you are ready to submit your assessments,
upload the files in Canvas via the submission tab. It
is important that you keep a copy of all electronic
assessments submitted to Canvas. Please submit all
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assessment components.
Word count
In this assessment some of the questions include a
word count. This is a guideline only, but your
answers should not vary substantially (i.e. +/- 10%)
from the word count provided. Microsoft Word
includes a word count tool.
Objective To test the required application skills in managing resources.
Assessment Cover Sheet
Candidate name:
Trainer’s Name:
Date Submitted:
Candidate declaration: I declare that:
 I have read and understood all the information provided in relation to
the assessment requirements to complete this unit, the instructions
and the purpose and processes of undertaking this assessment task
 This assessment is my own work and where other’s works or ideas have
been borrowed, I have appropriately referenced or acknowledged them
 I understand that plagiarism is a serious offence that may lead to
disciplinary action.
Candidate signature:
Task 2 – Written Report
Scenario

The BBQ Fun Board of Directors and the CEO have decided to implement an e-commerce strategy to
maintain or increase market share and revenue and satisfy customer needs in line with company
strategic directions.
You have been hired as an external consultant to manage resource planning activities for BBQ Fun’s e-
commerce strategy.
Under the strategy, BBQ Fun would offer all products in an online store. Stock could be stored at no
extra cost at existing stores. Customers would cover delivery costs.
Currently, BBQ Fun has a website, but this website lacks e-commerce functionality. The website would
need to be redeveloped to incorporate this functionality in line with relevant technical specifications.
Existing infrastructure, such as office and store configurations, would need to be adapted to the new
strategy. Additionally, assets, such as delivery vehicles would need to be acquired. New staff would
need to be recruited and existing staff retrained or informed of the e-commerce strategy and
associated operational and performance targets.
All resourcing must be acquired in accordance with relevant internal and external standards –
legislation and codes of practice; intellectual property (IP) rights and responsibilities; and
organisational policies and procedures.
Preliminary approval has been given to amend existing budget to incorporate this strategy.
It is now 30 June 2020 and e-commerce operations are expected to be underway in one year and three
months, by 1 October 2021.
As the external consultant, you will need to determine physical and human resourcing requirements.
Review organisational documentation (Appendix 1 and BBQ Fun Simulated Business) and undertake
preliminary research on e-commerce. Consult with the following personnel to determine resourcing
needs:
● Sales and Marketing Manager
● Technology Consultant.
You will then need to plan physical and human resourcing and establish associated performance
measures and targets. You may consider the Management Team of BBQ Fun, including team leaders in
warehouses, to be resources for the implementation. Use description of their roles in operational
planning when assigning responsibilities.
Finally, you will need to propose resourcing and associated operational changes to the Operations
General Manager, who will, in consultation with the CEO and Board of Directors, provide approval.
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Part A
Resources Consultation
You are an independent consultant and have the responsibility to develop a resource plan and manage
resources for BBQ Fun. You organised a meeting with management staff at BBQ Fun and a technology
consultant to consult and analyse information to determine the nature and level of resource required
to achieve business objectives. During the meeting you decided on the name of the project, objectives
and scope of the project was agreed upon.
Name of the project
BBQ fun e-commerce
Objectives of Project
1. To improvise company website for doing e-commerce activities.
2. To shift organizational activities from offline market to online market.
3. To purchase the product delivery vehicles so that customers can achieve high level of
organizational services.
Scope of the Project
1. By improving organizational website to the e-commerce website organization will be able
to increase its reach to customers at different geographic locations and achieve high sales
in low expenditures.
2. E-commerces will empower customers to share the organizational products with each
other which will develop effective organizational promotional because it is being done
from the customer side.
Legislative and regulatory context relevant to e-commerce strategy
1. Copy Right, it is one of the prime considerations for the development of e-commerce
strategy because company has to make sure that its content is not being utilized by
others.

2. Data privacy is one of the prime concern for the organization and because of which it has
to make sure that firewall is being taken into consideration.
Policies and procedures that directly relate to the e-commerce strategy
Organizational work related strategies have to be developed such that it is able to provide high
level of work productivity to the organization. Due to this it must develop organizational strategies
through which it can ensure that organizational operations are being happening as per develop
work strategy.
An action plan needed to achieve the successful implementation of the e-commerce strategy
Milestone: Action and/or objective
(to achieve strategic aims of physical or human
resourcing)
Date Person
responsible
Budget or
resources
(where
applicable)
Company e-commerce website 18/03/21 Website
Developers
$100,000
Warehouses developers 31/04/21 Labours
workforce
$100,000
Promotional strategy 01/09/21 Marketing
department
$300,000
Staff training 01/01/21 Human Resource
managers
$24,000
Plant equipment 18/05/21 Labour workforce $300,000
Delivery Vehicles 06/07/21 Organisational
resource
management
$72,000
2. List the resource required
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(a) Labour: Identify all the roles involved in performing the project, including all full-time, part-time,
and contracting roles based on your action plan above.
The labour workforce is required to develop organizational warehouses for the purpose of storing
the products which have to be provided through e-commerce activities. With that labour workforce
is also required for planting the organizational equipments so that company is able to achieve high
work productivity.
(b) Equipment: Identify all the equipment involved in performing the project. For instance, this may
include office equipment (e.g. PCs, photocopiers, and mobile phones), telecommunications equipment
(e.g. cabling, switches) and machinery (e.g. heavy and light machinery).
The organizational equipments tend to be established in such a way that it is able to achieve high
work productive and this include equipments such as PC, photocopier machines, mobile phones for
efficient communication, extension cables.
(c) Materials: Identify all the non-consumable materials to complete project activities such as materials
required to build physical deliverables (e.g. wood, steel, and concrete), hardware/software. Identify if
applicable.
The materials which are required for developing the infrastructure and storing the products for
achieving high utility at working process.
3. List the risks associated with each of the resources and how you would mitigate each risk
Resource Risks associated with each resource Mitigation for each risk
PC Malfunction in working Has to recruit IT team
Cables Increasing expenditures Identify the requirement
Delivery vehicles Continuous fuel charges Electricity bikes can be
purchased.
4. Estimate the number of resources required
Indicate the date the resources are needed and the consumption rate per day, week, or month.
(a) Labor, estimate how many hours you need per role
Role Number of hours per
week
Total number of
hours
Labour 8 64

(b) Equipment, estimate how many pieces of equipment needed
Equipment Number required
PC 100
(c) Materials, estimate how much material, in terms such as square meters, kilograms, number of units
Materials Amount
wood 2500
5. Construct a resource schedule
You have now collated all the information required to build a detailed ‘Resource Schedule’. Create a
Resource Schedule which specifies the:
 Resources required to complete the project
 Timeframes for the consumption of each resource
 Quantity of each resource required per week/month
 Total quantity of resource consumed per week/month
 Assumptions and constraints identified.
Resource
Schedule
Project Name
BBQ e-
commerce
Objectives of
project
To develop
organizational e-
commerce
website
Scope of Project To achieve
customer
diversity
Resources
required for
project
(e.g. this can be
modified or
expanded)
Time frame Quantity of
resource
required for
each
month/week
Total quantity of
resource
required
Assumptions
and constraints
PC 7 10 100 1000
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Part B
You will need to plan physical and human resourcing at a detailed level in accordance with all
organisational requirements. You are expected to deploy resourcing strategies to plan and implement
as per organizational requirements:
● physical resourcing of redeveloped website
● recruitment of four customer service representatives
Note: You may consider the management team of BBQ Fun, including warehouse team leaders to be
human resources for the acquisition of physical resources. Used description of their roles in
operational planning when assigning responsibilities.
1. Plan and implement physical resourcing
Review the physical resourcing activities in the action plan you developed in Part A. Elaborate on your
plan by including all steps and strategies to acquire resources in accordance with organisational
requirements.
Resource required for project
(as listed in part one
Steps and strategies to acquire
resource
Relevant BBQ Fun policy or
Marketing Plan
Need marketing manager Acquire resources from outside
the organisation with the help
of publishing job description in
the newspaper and business
magazine.
Marketing manager will help
BBQ fun to create suitable
marketing plan to sell the goods
of the company through its
online website and e-commerce
platform.
Research and development
manager
Research and development
manager can get acquired with
the help of consultancy
Research and development
manager will be helpful to let
the BBQ fun know about the
latest market trend which will
help the company to develop
marketing plan.
Website developer in IT
department
These resources can get
acquired by different websites
such as Linkdin, monster etc.
Website developer will help the
company to develop its own
websites.
2. Depending upon the timeline for the project, outline how the resources will be expended
Resource
required for
project
(as listed in part
A)
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6
Information
technology
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Marketing
department
HRM
3. Explain the risk management strategy needed to prevent overspending on resources. Consider the
Expenditure Payment Approval form (in Appendix 3) and the Procurement Policy, and list of Approved
suppliers (in BBQ Fun Simulated Business). Fill the Contingency plan below:
Contingency Plan
Company name: Bbq fun
Name of person developing the
plan:
Who was consulted as part of
this plan? technology consultant
Name management Position
Risk identified: Lack of e-
commerce function
Need to acquire new resources
Strategies/activities to minimise the risk By when By whom
By creating BBQ fun website. By the website company
can enter in the market of e-commerce
Within 6
months
By IT department
To attract new resources, company can take advantage
of different websites, consultancies and can publish job
description in the newspaper
Within 3
months
BY HR department