Resource Management Report: Business Sector Analysis and Evaluation

This report provides a comprehensive analysis of resource management across three distinct business sectors: agriculture, manufacturing, and service (call center). The report begins with an introduction outlining the essential resources required for business operations, including financial, human, and technological aspects. Task 1 identifies and describes the specific resource requirements of each sector, highlighting the need for appropriate financing and skilled human resources. Task 2 delves into the evaluation of physical resources, their management, and monitoring, alongside an analysis of the impact of resource wastage. It also assesses the cost of technological failures and the importance of ethical and sustainable resource utilization. Task 3 focuses on human resource planning, exploring the application of motivation theories in the workplace, methods for monitoring and improving employee performance, and the effectiveness of reward systems. Finally, Task 4 examines the use of physical resources against performance measures, analyzes employee performance data, produces findings on the effective use of resources, and concludes with recommendations for improving efficiency. The report emphasizes the importance of proper resource management in maximizing product quality, service delivery, and overall business success.

Resource Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Various resource requirement to conduct a business............................................................1
1.2 Key requirement to manage such resource properly.............................................................2
TASK 2............................................................................................................................................3
2.1 Evaluate the use of physical resources and its management and monitoring.......................3
2.2 Analyse impact of resource wastage.....................................................................................5
2.3 Assessment of cost of high profile technological failure......................................................6
2.4 Assessment of business case for the use of ethical and sustainable resources......................6
TASK 3............................................................................................................................................7
3.1 Assessment for the need of human resource planning at workplace....................................7
3.2 Analysis of how theories of motivation can be applied to motivating people at work.........8
3.3 Methods used to monitor and improve employee performance............................................9
3.4 Assessment of the effectiveness of reward systems in different contexts..........................10
TASK 4..........................................................................................................................................11
4.1 Use of physical resources against performance measures and procedure...........................11
4.2 Analyse data on employee performance.............................................................................12
4.3 Produce findings on the effective use of human and physical resources............................13
4.4 Make recommendations to improve efficiency...................................................................13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Resource are some essential measures which enable a business to grow and enable an
organisation to organise their operations. Every business have distinct resources required which
benefits an entity in long term context. Management have to take some appropriate steps as well
as professionals whom are helpful in managing such requirements properly. Every business have
distinct number of resources which are finance, human etc. All these are supportive in executing
the operations properly and effective manner (Alfes and et. al., 2013). In every business sector,
different sort of resources are highly required under which primary sector includes mining
activities along with this secondary sector includes manufacturing, electronics department. The
last sector is tertiary which is completely related with service sector industries like tourism, call
centres etc. This project is based on three sectors of business segments in which resource
requirement according to need concept get define properly. Thus, all physical resources have to
utilise in an appropriate manner which is essential to grab all targets properly. Along with such
context, human resources management play an essential role in all the three sectors which will
going to analyse properly.
TASK 1
1.1 Various resource requirement to conduct a business
In present research, there are three major business sector are identify which are related
with corporate industry. All of them are interlinked with each other and provide quality based
services to their users. There are various resources required to conduct business operations which
are going to elaborate in this project:
Business 1: This is a primary sector agricultural segment which is run by the four members of a
family. At the time of season, more number of workers are required hence, members hire more
employees at the time of high requirement (Armstrong and Taylor, 2014). Their main crop is
Strawberry along with this, they also manufacture more than 20 crops in their territory due to 50
acre field. A major season is June to October in which more number of person are needed to
manage all sort of crops properly so that chances of wastage get reduce. Many new
developments will get done by them under which customers do not require to bent out for taking
any crop as they create toughs field with steel. For conducting this business, more number of
employees are required but during peak load with appropriate finance as well.
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Business 2:Another business which is identify in his research is manufacturing company whom
are dealing in manufacturing of Panel for ships, rail cars etc. This is a secondary sector
organisation which is based on technology heavily. Although, they are dealing at small level and
number of staff is small with only 10 members. They hire 3 more administrator to trained such
individuals which lead to produce more appropriate and quality panel (Berman and et. al., 2012).
This sector need appropriate quality equipments and raw material with highly educated human
resource as well. Human resource and proper material are two major resources with finance and
new technology which really required by such organisation.
Business 3: This is a final sector industry in which all such organisation which are related with
service sector are included in it. According to present consent, they are providing call facility to
their users. Thus, their employees required two weeks to get trained properly. Process is
completely technology based in which call recording, web based technologies are used properly.
For conducting each and every business of sector, huge fund is required which work as an
essential element. Along with this, proper human resource is another major element which have
to used so that chances of lack of proper services get decline. Thus, call centre business require
more and more fund to set up the branch and its office. Along with this, proper knowledgeable
individuals whom have good command over on language play an effective role. This business
sector, also require new and modified technology so that they are going to render quality based
services.
1.2 Key requirement to manage such resource properly
Business managers and owners have to utilise each and every resource in an appropriate
manner which play an positive role in maximise their product quality as well as services. Primary
sector operations are related with manufacturing of crops, oil etc. These all things which are
natural in nature are consider under initial sector business. Agriculture, mining all of them are
primary sector based operations. Secondary sector business composite operations which are
related with manufacturing of products ( Employee Motivation - Expectancy Theory, 2017). Such
industry use raw material and use new technology (machines) to convert them into furnished
goods. The last sector includes service industry whom are providing various sort of facilities to
their client. They ultimate deal in service industry whose major objective is to maximise user
satisfaction.
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Three industry sector have to fulfil every requirement which is associated with business
which are as follow: Legislation: Every sector business have to follow several regulations which are formed
by government for them. This enable in ensuring that users are taking proper services or
not. This will reduce chances of uncertainty and upraise each other as well. Agriculture
industry have to follow Pesticide act, 1974 which state that farmers have to use
appropriate pesticide to protect their field (LEGISLATION, 2016). Health and Safety: Another major thing which have to maintain at workplace is providing
proper services and maintain safety at industry. According to Malaysian act of
Occupational health and safety act, 1994 imposed that managers have to maintain proper
safety at workplace so that employees contribution get increases. This segment is
followed in such industries where conversion of furnished goods is taking place.
 Specialist training: This segment is required in each and every industry where training
play an effective role (Bloom and Van Reenen,2011). Every business have to provide
appropriate training to their employees so that they are going to provide maximum return.
Every business have to manage their working properly which aid in increase chances of better
and effective production. Along with this, industries have to set up their continents outside the
town which support in reducing the chances of pollution which is harmful for environmental
purpose. Along with this, manufacture such sort of products which get easily recycle.
TASK 2
2.1 Evaluate the use of physical resources and its management and monitoring
Every business require several number of resources whether it is related with people,
money and time. Physical resources are all such essentials which are tangible in nature and
enable in effective production of goods and services. Businesses whom are dealing in production
of goods and services use physical resources to facilitate their sale process as well as operation
process (Wright and McMahan, 2011). Along with this, service sector industry require physical
elements to deliver such things to ultimate users. There are various number of physical resources
get used by an every business in executing operations effectively:
 Material
 Machinery
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 Human resource
These three are the physical resources which enable in maximising the operations and make
production process easy to organise. Every business really required physical resources in relation
to manufacturing of their goods and services to make outcome more appropriate in nature.1. Material: This consent is required to manufacturing of products. Many secondary sector
organisation use material or raw material to convert goods and services into furnished
product.2. Machinery: Secondary sector entities use machines and equipments in relation to produce
more quality based products which enable them in ensuring quality based things (Boxall
and Purcell,2011).
3. Human resource: Employees are essential part of every corporation whom are supportive
in manufacturing of quality products and look upon machines and equipments.
Monitoring and management of Physical resources is must through which chances to ascertain
every objectives get done. On the basis of above project, all three segments of industry have to
monitor out essentials which enable them in facilitating work properly and manage them
appropriately to gain whole value of such elements. Buying and ordering system: By using this sort of technique in business, three of the
sector are going to get success in their field. Business one is agriculture based in which
more and more development is taking place. Thus, they are able to implement this system
so that they can purchase and order such amount of inventory which really required for
crops. Business two can use this system in order to analyse the quantity which highly
required to manufacture good and best panel for ships, rail cars which reduce chances of
accidents and damages.
 Schedules: Business managers and workers have to prepare a action plan according to
which operations will going to take place. Schedules enable business one to work in an
ethical manner so that crops are going to cut down on appropriate time period. Along
with this, business two have to prepare a chart in which administrators have to divide
work segment properly (Bratton and Gold, 2012). This schedule based thing is helpful for
third business which is a service sector operator whom are working as a call centre. On
the basis of action plan, everyone will going to perform task properly.
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2.2 Analyse impact of resource wastage
Every business have several number of resources which are limited in nature and might
get extinct one day. Optimum utilisation of resources is an important concept which have to take
in account by organisation in order to make their process more effective and appropriate (Van
Dyne ed., 2012). If they are not utilising resources properly it made a negative impact on
business and their operations. For three of the business which are identify in this project, impact
of resource wastage on them are as follow: Agriculture business: Major resources of such sort of operations are water, seed, land
fertility and other cultivating tools. Along with this, they require more number of
employees as well at the time of season and peak work load. Thus, senior person of
family have to analyse and use every resource properly. Increase in water amount on field
will directly affect production and lead to harm the crops as well. Along with this, use of
labour have to be fixed in nature otherwise they might take strict step against them. Engineering business (Secondary sector): Raw material, steel plant and human resource
are several essential factors which are helpful in manufacturing of quality based products.
Thus, if they used machinery for more than working hours then its future circumstances
are not in favour. Chances of getting it obsolescence and defect are high as such purpose.
 Call centre business (Tertiary): This is a last sector of business in which team of experts,
network are work as a major tool to provide services (Brewster and Hegewisch eds.,
2017). Thus, if they use poor network then they are not become able to resolve their
clients issue. Along with this, not using updated software of call scrip-tor will hinder
them in improving skills of employees.
Wastage of resources made a negative impact on business and its performance get affected
badly. Moreover, other things which are termed as impact of wastage of resources are reduction
in sales, decline in profit margin and less productive things. Moreover, employees will not lead
to work with more motivation and thus they will get affected and impacted from such consent as
well. Hence, in get analyse that in every business resources play an effective role. It is a duty of
managers and other personalities to manage them properly. Optimum utilisation is must for every
sector industry for getting better and effective outcome in long term context for gaining
sustainability consent.
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2.3 Assessment of cost of high profile technological failure
Technology play an effective role in making the operations more effective in nature.
Every business have to use proper things which enable them in increasing more productive
outcome but in case of technological failure, business have to suffer heavy loss which is harmful
in maintain their presence in business world. Thus, proper training have to get provided by
business to staff members which support in organising work properly. There are certain
examples are identify which are related with technological failure of business which are:
 NHS computer system
 Fire control system
 Decisional making support system
Thus, companies are operating business around the globe for which they require new
technologies to get establish. Call centre business have to implement new software's properly
otherwise they have to bear heavy loss (Budhwar and Debrah eds., 2013). They are already using
new techniques to manage work but in case of its failure, it really needed cost to get overcome
from that.
Along with this, business two is engineering base system in which manufacturing of
panel for various communities took place. Organisation already have ten employees but they are
lack trained to accomplish their work. Thus, chances of technological failure is high over there
which is not appropriate for betterment. Hence, they recruit three administrator to trained them
properly and make their work effective. Although, cost which incur on technology failure is high
and thus proper actions have to be carried on them.
2.4 Assessment of business case for the use of ethical and sustainable resources
Moral values play an important role in every individual life as well in an organisational
context. Managers and directors have to take some appropriate steps which enable in dealing and
fulling all requirement properly (Nunna and Doolla, 2013). Thus, corporations and business have
to use ethical and sustainable resources on the basis of following measures: Ethical resources: Every business have to fulfil ethical things in their nature which
support in executing things in a corrective manner. Manufacturing to selling every
operation have to take place in an appropriate manner. Mainly, there are three business
case are identify under which agriculture business have to use proper fertilizers which
enable them in production of crops. Along with this, second business have to use best
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quality steel in relation to manufacturing of panel (Buller and McEvoy, 2012). Third
stage business have to consider the things properly and provide appropriate suggestions
to their clients.
 Sustainable resources: Resources are limited in nature and get finished one day. Thus,
business firms have to use each and every resource properly and implement it
appropriately for gaining future benefits. Hence, business have to use such sort of
material which will not going to harm environment and future generation can enjoy same
life style. Agriculture business have to use proper fertilizers which do not harm field as
by using more number of pesticides chances of crops damage is high. Along with this,
machines have to use for a definite time period and when they are not in use they have to
get switch off. This will support in protecting energy as well as usage of wind, thermal
and solar energy will going to aid in such consent as well.
TASK 3
3.1 Assessment for the need of human resource planning at workplace
Planning work as an important measure which support in long term context for a
business. By choosing and creating effective planning procedure, objectives get ascertain
properly due to utilisation of resources. Human resources planning increase efficiency of
working and enable management as well in relation to work effectively towards target
ascertainment. Thus, all three businesses have to plan their human resource properly by
compelling such points: Respond to change: External environmental factors are dynamic in nature and get
changed with given time course. Hence, business have to recruit such number of
respondents whom are capable to face every situation and easily respond to changes
which are taking place in environment (Camelo-Ordaz and et. al., 2011). At call centre
business, such staff members have to recruit whom are capable to respond to
modification easily and do not hamper the working. Staff turnover: Another major thing which is related with plan is all about turnover of
staff. When people start leaving their jobs it will directly lead to increase staff turnover
due to using aggressive techniques of recruitment and selection. This process also require
proper planning so that business can control their staff turnover which is not appropriate
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for business long term context. This cost is high in factories because many workers leave
their job on daily basis as thus, secondary sector businesses have to prepare a perfect plan
to deal with such consent.
 Terms of employment: Selection and recruitment is a major duty which perform by
human resource manager of a company. Whenever an individual get employed all terms
and conditions have to signified in front of staff. This signifies that a perfect plan is one
in which chances of conflicts get reduce (Chelladurai and Kerwin, 2017). Thus, by
signifying terms and condition, it will reduce chances of issues between organisation and
employees.
According to three business profile, three of them required high training and appropriate
planning which enable in making operations more effective. In primary sector business, general
affairs and appropriate courses are conducted to teach about agriculture concept. Secondary
sector business profile stated that 3 administrators have to provide proper training to staff
members which enable them to learn how to operate such machines.
3.2 Analysis of how theories of motivation can be applied to motivating people at work
Various people are working together in an organisation and thus their motivation factors
are also distinct. Hence, motivation play an effective role in making employees more concern
towards target ascertainment and work according to mission and vision. Thus, according to three
profile business, they can applied various motivational theories in operations which support in
gaining proper outcome and fulfil objectives (Nabrzyski and et. al., 2012). Various motivational
aspects in an organisational context are as follow:
 Herzberg theory of motivation
 Maslow theory of motivation
 Expectancy theory
Selected business can choose either of the concept and motivate employees properly by
implementing them into business. This consent work as a part of human resource planning whose
significance is more on business and its operations.
According to Vroom model which is consider as expectancy model stated that by
providing and doing appropriate efforts into a business will enhance performance of an
individual and thus it will identify as outcome. It get determine through applying a formula
which is (Employee Motivation - Expectancy Theory, 2017):
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Motivation = Valency * Expectancy * Instrumentality
Illustration 1: Employee Motivation - Expectancy Theory, 2017
(Sources: Employee Motivation - Expectancy Theory, 2017)
If an employee have zero valency then they are less contributive towards an organisation.
Thus, by providing proper reward an employee will start doing work in more appropriate
manner. Along with this, another theory which can be applied by businesses is Maslow hierarchy
theory of needs (Clark and et. al., 2016). This enable in analysing the different needs and
requirement of every person and transfer of rewards get done through according to that. This
support in providing motivation according to proper requirement of an employee.
All three selected business profile, call centre can apply this approach in more
appropriate manner. Their staff members required more and more motivation so that wide
number of calls took place in a day. This fact will support them in making and increase number
of satisfied customers. Hence, target ascertainment become appropriate and easy.
3.3 Methods used to monitor and improve employee performance
Employee performance have to get improved with according time frame so that
management become able to ascertain targets properly (Manvi and Shyam, 2014). For
performing things better and effective with enthusiasm and zeal a employee should be motivated.
Hence, appropriate methodologies have to use so that employee performance get improved in an
appropriate manner.
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 Key performance indicator: Use KPI as a measure of performance through which a
perfect analysis get done under which management get analyse the essential which aid in
making the working more and more appropriate in manner (LEGISLATION, 2016.). Appraisals: Provide incentives to employees which enable them in make them improved
performance which facilitate them in working with more zeal. This fact is helpful for
them in attain all targets effectively and objectives get accomplish properly. Sales figure: Set several figures which enable them in maximising their performance.
This fact is helpful in long term context so that chances of attainment get fulfil and in a
perfect time period as well. Targets: Set several aims for employees on which they should have to work and try to
achieve them properly. This target formulation is better and effective for long term
context and thus chances of working with frame get done.
 Training: There are two major sources are identify which enable an organisation to
provide training which are internal and external. Both factors are helpful in preparing
employees better and effective so that they are going to ascertain targets properly. Along
with this, their skills also get improved with minimum time course which beneficial in
long term context.
According to three business profiles, balance scorecard will also support them in making their
employees effective in nature. This fact will also help in analysing their performance with due
time course. Hence, all things get done in an appropriate manner for long term context.
3.4 Assessment of the effectiveness of reward systems in different contexts
Reward system is a helpful measure which have to use by an organisation to motivate the
number of employees. This factor is helpful concern which have to use by large and small firms
in order to ascertain targets properly (Fabricius and et. al., 2013). Reward system is an effective
terminology whose major objectives is to maximise employees performance so that target get
ascertain in an appropriate manner. There are various sort of reward system are identify which
can be used by businesses for their employees: Performance related pay: It is a duty of managers to pay amount according to
performance which is essential for motivating an employee. Performance related pay is
working for staff members under which they contribute more and more in growth and
development so that chances for ascertain targets become easy.
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 Bonus: Another major option for reward system is bonus through which employees get
extra pay for their working (Guest, 2011). This process is helpful for them in making
employees more dedicated towards objectives. This will aid them in making operations
outcome more appropriate and effective in manner.
 Promotion: Another major source which support in motivating employees is promotion.
This factor can be of two type: related to money and not related with money. Hence,
managers have to analyse this perspective an deliver the services as per the requirement.
According to three business profile, they are able to apply such concept into their
operations. Agriculture business can reflect this application by providing some extra pay to their
farmers. Along with this, manufacturing sector company have limited number of employees.
This thing critically stated that chances of competition between them is high. Moreover, between
10 employees they are going to work with more enthusiasm. Call centre business have to use this
approach more appropriately in business through which they are going to motivate them
properly.
TASK 4
4.1 Use of physical resources against performance measures and procedure
Physical resources are helpful measure and their performance have to get measure
properly in relation to modification. There are mainly three sort of physical resources are identify
which have to apply by an organisation in relation to manage everything properly. Although,
physical resources require highly focus which support in making operations more appropriate in
nature ( Jackson and et. al., 2011). Thus, managers and leaders have to analyse and utilise
material and human properly in relation to maximise the proficiency of business. Below are
various number of practices are define which have to implement by management in optimum
utilisation of resources:
 Each and every team member have to utilise physical resources properly which facilitate
them in working more properly
 Monitoring the physical resources during specified time intervals so that its actual
parameter could analyse properly
 All methods which are utilise for managing physical resources have to be reliable in
nature so that business performance could managed
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 Take customer feedback which enable in analysing deviations so that differences could
managed properly
 Meeting with all budget constraints so that existing business performance could managed
 Analyse performance against physical resources utilisation which facilitate more and
appropriate working
All the three business profiles have to use their physical resources properly which enable them in
meeting with objectives properly (Jennings and Stadler, 2015). A perfect procedure have to get
follow by managers under which every task get done effectively. Vodafone is a service sector
industry and they are using their physical resources properly. Their employees are well trained
and have better skills to make their sales effective and appropriate in nature.
Along with this, team workers are working according to budget and framework in which
all objectives are stated properly. This enable them in making effective services and meeting all
targets properly according to requirement. Another major thing is taking user feedback which
enable in ascertain each and every target in an effective and appropriate manner. This will
support in executing the task properly by division of it.
4.2 Analyse data on employee performance
Employee performance is a major thing which should have to get done in an appropriate
manner. Thus, managers have to analyse their staff performance by using various number of
tools and techniques. Hence, an individual performance get improved on the basis of existing
things which are taking place. Same thing will get follow in an organisational context. Managers
have to use their staff existing execution and analyse their effectiveness. For such personality
whom require more attention have to provide this fact properly.
Data employment analysis is a helpful measure which enable in improving employees
carry out in near future to a great extent level (Jiang and et. al., 2012). Thus, all deviation of
employees get determine through this fact which will support in taking frequent steps against
that. Thus poor performer get identify by using such aspects in business and proper
recommendations get apply to work and manage such sort of things. Data on employee
performance could analyse through:
 Compare their Woking with each other in terms of statistical format through which
adequate outcome could gain
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 measure their performance against target which frame by managers on which staff
members have to work and attain them
 Analyse the customer feedback properly so that deviation could identify
 Compare positive and negative feedback of their users so that their level of execution can
managed properly
Vodafone uses this measure in their business so that their employees performance can managed.
Analysis of data is must on the basis of which appropriate results could determine (Jiang and et.
al., 2012). This thing is helpful for them in attain targets and fulfil with each and every
requirement as well.
4.3 Produce findings on the effective use of human and physical resources
Human resource and physical resources are major component whom are helpful in
ascertain all targets of an organisation properly. According to three business profiles, each of
them are using human resource properly by dividing their work as well as using of physical
resources also get done properly. A major constraint behind this success of business are effective
and appropriate utilisation of resources. Human are the best resources which have to put them at
right place at right time so that effectiveness could be gain. Business require huge amount of
investment in their technological development but another major thing which is associated with
this consent is using and putting the human resource at right place at right time in order to
ascertain objectives (Lengnick-Hall and et.al., 2013). Hence, business have to answer all these
questions properly so that all targets get ascertain in an appropriate manner for long term context.
Various number of questions are asked in relation to finding out the appropriate use of physical
resources and procedure which is helpful in long term context:
 Identify the number of human resources which are highly required to accomplish the
targets?
 Analyse the total cost incur on the project?
 Use suitable process to deal with proper changes and modification?
4.4 Make recommendations to improve efficiency
To improve the efficiency of business, management have to take two factors in account
on which suggestions are going to be provided. These recommendations are based on: Human resource: These are the basic requirement which are highly usable to an
organisation. For improving their working human resource manager have to provide
proper training to their employees so that their skills get developed properly. This factor
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is considerable in order to ascertain targets properly. Three business profiles, have to
analyse requirement and trained their staff members according to such consent. Such
factor is helpful for them in accomplish each and every goal in an appropriate manner.
 Physical resource: Optimum utilisation of resources is another major task which have to
perform by every organisation. Every tangible thing which have physical existence are
consider under physical resources of a company. Business functions have to utilise them
properly so that target get ascertain in a proper manner (Kim, 2012). According to
provided business scenarios, in which raw material have to utilise properly in order to
perform things done properly. For managing things related with physical resources,
proper order and quantity products have to purchase and then use proper method to
convert them properly.
All these things have to take in account by agriculture business, manufacturing organisation and
call centre so that they are going to modify things according to such consent. Thus, on the basis
of suggestions necessary changes have to get done which made a positive impact on operations
and its management as well as resources get managed properly.
CONCLUSION
It get concluded from the above report that every business use variety of resources in
order to manufacturing and production process. Along with this, every business resources
requirement is combine with the several number of standard which have to get follow properly.
Moreover, use of resources is an important task which have to critically monitor out and manage.
If resources get wasted then it will made a negative impact on business operations. Thus, to deal
with various situation, a perfect human resource planning is must. Thus, proper steps have to use
so that effectiveness of human resource get maximise which will support in long term context.
On the basis of effective use of resources, management become able to deal with various
situation which are beneficial in long term context.
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