Food Safety Management Report: Restaurant Gordon Ramsay Analysis

This report provides a comprehensive analysis of food safety management within the food service industry, using Restaurant Gordon Ramsay as a case study. It explores various food supply chain approaches, emphasizing the importance of effective procurement and sourcing processes. The report delves into the application of analytical tools like SWOT and Porter's Five Forces to support management strategies, followed by a discussion of different management practices that contribute to successful business operations. Furthermore, it examines ethical practices within the chosen food service organization and their impact on business success, concluding with an assessment of management practices and potential alternatives for performance improvement, including an implementation plan. The report highlights the critical role of food safety management systems in controlling hazards and minimizing the risk of foodborne illnesses, underscoring the significance of cleanliness, quality, and ethical conduct within the industry.

Food Safety
Management

Table of Contents
Food Safety Management................................................................................................................1
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1. A range of different food supply chain approaches within the food service industry..........4
P2. The principles of effective procurement and sourcing processes for a food service
operation......................................................................................................................................5
TASK 2............................................................................................................................................6
P3. Application of different analytical tools to support effective management strategies..........6
P4. Different management practices that support successful business operations......................8
TASK 3............................................................................................................................................9
P5. Discussion of ethical practices in a specific food service organisation and the impact of
these practices on business success.............................................................................................9
TASK 4..........................................................................................................................................10
P6. Assess management practices within a specific food service operation.............................10
P7. Produce management alternatives to improve performances considering an implementing
plan............................................................................................................................................11
CONCLUSION .............................................................................................................................13
REFERENCES..............................................................................................................................13
Books & Journals......................................................................................................................13
Online........................................................................................................................................13

INTRODUCTION
Food safety refers to the process of proper handling, cooking and protection of food in
order to defend individuals from food born sickness originated by microorganism like bacteria,
fungi, parasites and viruses etc. food safety management systems indicates to tool and techniques
that ensure the food safety at assumption (Panghal and et. al., 2018). Food safety management
systems help in controlling the hazards by setting critical limitations, determining process and
finding out effective actions and activities. This system is essential because it help in minimizing
the threat of food food born illness which are occurred by biological hazards. This assignment is
based on The assignment is based on Restaurant Gordon Ramsay is a three Michelin star
organisation which was founded by Gordan Ramsay in 1998 and operated its business
internationally in different nations of the world. This firm was offered French cuisine food to its
potential customers. This report will discuss about a range of different food supply chain
approaches, principles of effective procurement & sourcing process and applications of different
analytical tools to support effective administration plan of actions. Further, will explain about,
different management practices, ethical practices in a specific food service company and the
impact of these practice on overall business growth. Management practices within a particular
food service operations and administrative alternatives to develop performance through
implementation plan will also describe.
TASK 1
P1. A range of different food supply chain approaches within the food service industry
Food supply chain is a system and method that indicates to the activity which assist in
found out the effective manner to render the services to the target audiences. Food industry have
several actions and operations which are utilised in to provide quality services to their respective
consumers. In addition to it, it also assist in developing the procedure of readying the food so
with effective quality which help in maintaining the standard of the food. To the restaurant, it is
crucial to have effective supply chain in order to offer quality services to its target audiences. In
food sector cleanness and quality of products is an essential component to gain competitive
benefits from the market so there are numerous approaches which are available in in this industry
(Chen and et. al., 2018). Some of them are defined as below:

Pop up services- It is another service which can be offered by restaurants in the
temporary basis. The pop up food services are for those consumers who have desired to enjoy
new and usual in their regular food (Manning, 2018). The best thing of these kind of food
company is that they can open anywhere and anytime. In the regards of UK food services, the
sector is offering new growth options to cook to amusement their endowment in this industry.
Fine Dinning- It is the most essential way of offering food to potential customers. It
consider various kinds of menu in it such as Chinese, Mexican and Italian etc. the current
scenarios fine dinning is the most efficient manner to generate profit margins in UK because they
offer effective food services to their target audiences. In Restaurant Gordon Ramsay define
whole menu without assist in offering satisfactory services to the target audiences. Some typical
services in fine dine restaurants can be consider keeping chair of women and escorting patroons
to the restroom.
Theme Food service- It indicates to those kind of services which are based upon the
individuals needs and interest. Now these days theme food are most popular where restaurant
have their outlet according to the theme. It has been find out that food service organisation who
have several theme are earn more profitability.
Conference and events- Food and service sector play a vital role in events and
conferences to serve the target audiences. This events are channelled by the hotels and also by
event administration to carmine best in class services to various customers. In conferences, an
event supply chain management assist in punctual reaching of merchandise to insure about the
corrective and conveyance of the conveyance. Supply chain also permits event administrators to
lead the orders and expenditure in a well delineate way.
P2. The principles of effective procurement and sourcing processes for a food service operation
Procurement refers to the procedure of identifying and concurring to position and getting
commodities and service or works from an outside source, often via a protective or competitive
invitation activity. The main purpose of procurement is to fulfil the demands and desires of the
target audiences in an effective way. There are some principles that are defined as beneath:
Supplier credibility checks- It indicates to a system by which the company believe on its
suppliers. For developing suppliers creditability, it is crucial to have healthy relation with the
firm (Wallace, Sperber and Mortimore, 2018). Therefore, Restaurant Gordon Ramsay
administration have to measure bourgeois creditability like services, quality and relation with the

company. These are all components which are lead by the management of the company to
provide effective services to its potential customers.
Sanctioned provider list- It is essential for the company to maintain the list of material
providers so that the company can provide good quality services to their potential consumers. To
the firm like Restaurant Gordon Ramsay, it is important to the administrators to select suppliers
who are believable and capable to render food products on time (Njage and et. al., 2018). So the
administration must have several suppliers list so that demand can be fulfil in well define
manner.
Value of money- It mention to those kind of services that are provided to the potential
clients on the behalf of money. In Restaurant Gordon Ramsay, the management must make
ensure that consumer utilize services for their money. They must be antitrust and use ethical
activity in regards for delivering services to the individuals. So it is essential for the management
to provide value for money services which assist in improving goodwill and brand representation
at market place.
Aftersales service and warrantee- These are two major components which are beneficial
to make expansion of the market. Organisations must provide aftersales and warrantee services
because they help in earning profit and success at market place. For Restaurant Gordon Ramsay,
it is crucial for the administrator to offer these aftersales services such as responding the
consumers 24/7 and resolving their doubts and queries by offering them effective solution.
Food supply chain is an essential element in food industry to maximize profit ratio and
business expansion. Efficient supply chain assists the company in providing quality service in
adequate manner to its potential consumers. In addition to it, this assist in organisation to reduce
the cost and help individuals to provide services at reasonable cost.
TASK 2
P3. Application of different analytical tools to support effective management strategies
SWOT analysis
It indicates to a strategic tools and technique which is used by the management of the
company to monitor and analyse the internal environment of the company that which initial
components affect the company in term of strength, weaknesses, opportunities and threats
(Motarjemi, 2018). This analysis in context of Restaurant Gordon Ramsay is defined as follows:

Strengths Weaknesses
 The individuals who are working in
respective firm are experienced and
trained.
 They offer quality food services to their
target audiences which help in
maximizing the profitability and
productivity.
 Some time this firm charged high prices
in order to its rivals in the market.
 To take the services of this
organisations, individuals reserve their
before three months (Manning, 2018).
Opportunities Threats
 By making innovation in their product
line like offering organic food. They
can gain growth option.
 By expanding its business at that
locations where it is not offering its
services.
 There are number of competitors in the
market and they offer similar services
to customers.
 This firm operate its business globally
so when the changes are occurred in
political and legal functions of the
nations then it affect the business of it.
Porters 4 concerns-
It is a system, which assist in finding out the rival plan of actions and also their goals and
aims. This model was developed by Muchael Porters to insure and clearly the variables in the
sector. The brief description of this model is as follows:
Drivers- It is the first step within which the firm find out the annually objectives and aims
or perform permanently to accomplish them. They assist in analysing that the organisation is
fulfilled with real performance or they have need of modifications to make improvement in
offering. Regarding Restaurant Gordon Ramsay, the administration must do effective
investigation so that they can understood the market and minimise the risk of uncertainty. Apart
from it, drivers also assist in measuring goals and objectives for the company which help in
attaining set objectives in granted time period.
Administration assumptions- It is next step, under which the organisation find out the
rivals and design their future plan of actions to over come the challenges (Korada and et. al.,

2018). It assist in Restaurant Gordon Ramsay to make market expansion in less period of time.
The administrator indulge in investigation actions to make blueprint of various things like
operational activities, supply chain. Administration postulate consist the forthcoming plans of
respective firm which help workers and administrator to insure their working responsibilities on
which people have to perform their actions and operations.
Strategy- It is the third phase, in which plan of actions are described to overcome the
challenges at current market place (Bahr, 2018). In respective company basically monitor the
gap among strategies and course of action that analyse the position of the firm. Restaurant
Gordon Ramsay must improve formative strategy against the competitors such as offering
quality services on time which assist in cover large market share.
Capabilities- It is important for every company to know their advantages and
disadvantages which assist in understanding the existent capableness in the food and service
sector. For Restaurant Gordon Ramsay, administrators are required to have know workers
abilities in context of develop their performance appropriately. It will assist the company to
modify their products and services in the various aspects. To firm can utilise capabilities for
monitoring the persons potentiality and make use of the competencies to maximize the
productivity of the company which help in business expansion and maturation.
P4. Different management practices that support successful business operations
There are some different kind of administration practices which are utilised in food
service industry . They are as following:
Action oriented role- It is essential for Restaurant Gordon Ramsay to be more action
oriented which consist the particular task and job role which are completed in set time period.
Moreover, it assist employees to be more concentrated and goalm oriented regarding their given
responsibilities.
People oriented role- Respective organisation make sure that the workers utilize all
advantages from the company. It is the responsibility of the administrator to insure that worker
must gain monetary benefits on their hard work which develop sense of believe in the minds of
employees to perform better.
Through oriented role- It is the last phase where determination is done on every single
topic and which assist in finding out the flaw and make changes in if required (Ovca and et. al.,
2018). Moreover, it assist company to organise business actions and operations in efficient

manner which assist in achieving business aims and goals. In addition to it, these roles of
employees is to offer favourable atmosphere which assist in getting attention of more consumers
regarding the firm.
Property and resource maintenance process
It is also include as the important practices which assist in supporting and also managing
the successful business activities in food affiliated sector (Nouaimeh and et. al., 2018) . These
are categorised in to two parts:
Staffing and role in maintenance- It is essential to administrate the work in a systematic
manner which assist in smooth operations of the organization. The manager of respective
company try delegation framework in the company which improve sense of responsibility in the
minds of workers to perform task efficiently. This concept will assist in accomplishing the brand
image and goodwill in the minds of target audiences.
Food services facilities to maintain- for organisation like Restaurant Gordon Ramsay,
the quality of the food and services is at extreme precedence. It will beneficial to build the brand
image and goodwill in consumer's minds.
To administrate successful business actions and activities, it is essential to the company
to maintain the quality of the products and services, which are offered by the company, are
beneficial to attract numerous customers. Restaurant Gordon Ramsay clean the workplace to
develop hygiene standards. The equipments and utensils must be cleansed cause of killing germs.
By utilizing effective hygiene element like cleanliness and quality that assists in expanding and
maturation for the company in efficient way.
There are various administration practices that consider pre plan, budgeting and
investigation actions and activities. It is important for each and every company to develop their
operational administration to earn competitive advantages from marketplace. So it is crucial to
have effective in offering services to9 the potential consumers. There must effective check and
evaluate worker's performance and make modification if needed.

TASK 3
P5. Discussion of ethical practices in a specific food service organisation and the impact of these
practices on business success
In the current concern where company have to organise ethical practice within the
company (Jagadeesan and et. al., 2018). In current era, several organisation indulge in corporate
social responsibility activities in context of having few ethics responsibility which assist in
improving goodwill at marketplace. It also help in creating sense of responsibility in employee
and assist in getting attention of clients. In CSR action sin food and business concern consist
effective hygiene and standard of ingredients and raw material which are utilised for producing
products. It also help in enhancing the market value of the firm as customer have become more
delicate towards organisation's image (Caccamo and et. al., 2018). There are some CSR
activities which are as following:
Organise faire trade- It is essential for the company to organise faire trade because
immoral practices leads towards downfall. Fair trade practice consist providing effective quality
services and also considering the rules and policies towards food management.
Product organic material- It indicates to the tools and techniques which are favourable
and safe for the atmosphere and make product heath friendly. The company like Restaurant
Gordon Ramsay must confront the utilisation of plastic because this assist in keeping the
atmosphere efficacious.
Enhance the chance of staff retention- When company make utilization of CSR
activities then they offer opportunity to workers to retain them for till long period of time. It is
crucial component which must be utilize as employees are consider as the essential assets for the
company.
Enhance brand strength- To improve the brand strength, it is crucial for the company to
offer quality services to their target audiences. In addition to it, the respective firm must insure
the employees execution their responsibilities with ethical motive which assist in enhancing
image of the firm.
Regarding food and services of the company must utilise ethical practices which assist in
making expansion of the business in well defined manner. There are several kinds of ethical
practices like CSR activities and maintaining the hygiene comes under ethical practices. In
Restaurant Gordon Ramsay must charge fair price for there services which they are providing to

their target audiences (Golian and et. al., 2018). It has been found out that CSR actions consume
more time and also assist in maximizing the cost for the company which affect the price of the
service they are providing to their target audiences.
TASK 4
P6. Assess management practices within a specific food service operation
Performance review method is a concept which is utilised to review the work and also
offer the feedback which are beneficial for the company to monitor the performance of the
workers and also perform modifications if needed (Weinroth, Belk and Belk, 2018). This tool
assists in accomplishing the aims and objectives in a well explained way. The administration
practices within food service activities utilising performance review techniques are discussed as
beneath:
Consumer satisfaction feedback- Food and service quality can be monitored by taking
feedback from target audiences. Restaurant Gordon Ramsay must insure that employees facilities
consumers with best in standard services which track regarding the growth and expansion of
business concern. After offering services, administrators must take feedback and reviews can
make modifications to improve the quality and service in forthcoming.
Food monitor and control process- Food and services related to can be monitored by the
company on time so that the organisation can make modifications in it on time. The
administrator of respective company should insure and evaluate each and every step while
readying food for target audiences. The manager must have information about the equipments
and utensils that they are cleaned. Because it assist the quality improvement and taste of the food
which help in developing the brand image.
Monitoring and evaluation tools- It help in tracking and determining the business actions
and activities from the beginning. Alliteration consider several tools which are utilised by the
company with the purpose of inspection, permanent audits, safety and health measures. Here
some of concepts that can be utilised by respective company which make sure about the quality
of food provided by the company.
Standard operating procedures- There are the steps which are de terminated and utilised
by every food sector in the company. This system basically consist the daily check ups and audit

which are affiliated by the administrator of the company (Panghal and et. al., 2018). It insure the
quality as well as productivity are completed in efficient manner.
P7. Produce management alternatives to improve performances considering an implementing
plan
It is important for the company to develop their working way in order to compete in the
market adequately. So it I crucial to implement new plans and strategies to overcome the
conflicts and provide new services to its potential customers (Chen and et. al., 2018). Some of
administration alternative plans are as follows:
Management alternatives
Benchmarking- It is an activity through which the company establish the standard for
their target audiences by providing them those services which fulfil their needs. Benchmarking
assist Restaurant Gordon Ramsay in maintaining the effective quality service in developing
workers performance and maximize the market share of the company.
Recruitment and talent administration- In the respective firm, recruitment and talent
management is essential to earn competitive benefits form rivals at business marketplace. It is
crucial for this company to have high working skills and competencies of employees and HR
should recruit best in class individual for the company that minimise the cost and increase the
profitability of the organisation.
Implementation of plan
There are Seven C's of implementation plan and they are defied as below in context of
Restaurant Gordon Ramsay:
Clarity- It is crucial to have clarity in the minds of administrators of receptive company
regarding goals and objectives. In addition to it, the workers of this company must have clear
information about their roles and responsibilities which are beneficial for their growth and
success.
Communication- For respective organisation, it is essential to have effective
communication between employees because it tracks regarding profit earning and assist in
growth and expansion of the business of the firm.
Change management- It is more crucial for the company to make modifications as per present
trends (Manning, 2018). It assist respective company to offer services according to consumers

needs, taste and preferences so that they provide satisfaction it help in maximizing the customer
base and increasing profitability.
Criteria- when business operation are performed then it is essential to the stakeholders to
develop criteria which are needed for the administration for performing activities. For the
respective company, administrators must design rules and polices for the employees so that thy
can work according and fulfilling customer needs.
Checklist- At the time of designing checklist, it crucial that the criteria should be set as
per organisation's requirements so that the firm can complete its tasks and work on time
(Wallace, Sperber and Mortimore, 2018). It help in minimising the time which in consuming
during the time of preparing product and the company can invest this time on other business
activities which help in business growth.
Call on help- In respective company, the management of the company should provide
24/7 services to its customers where customers can get solution regarding their quarries and
issues. This help in business growth because it minimise the grievances among target audiences.
Choose the right provider- It is an essential factor which assist in finding out the right
supplier to the company. In respective company the firm consider those supplier who provide
pure and healthy ingredients for producing products and able to fulfilling consumers needs.
CONCLUSION
As per the preceding information, it can be analysed that food safety is an important
aspect which consider the effectiveness of the food and minimise the illness which is generated
by it. Safety and management system is ensure in maintaining the quality of the food products. In
addBelbin's Team Rolesition to the company must use proper supplier who is believable because
it assist in satisfying the needs and wants of the marketplace. The organisation should utilise
ethical practices in providing the services which assist in improving brand name and goodwill in
the market. For preceding report company have use 7C's model actions which assist to
understand strengths and weaknesses of the company. Apart from it, the organisation offer CSR
activities which help in expansion and maturation of the organization.

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Online
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