Project Management MGT201A: Stakeholder Analysis & Communication Plan

This case study provides a detailed stakeholder analysis and communication plan for a restaurant kitchen refurbishment project. The analysis identifies key stakeholders, assesses their importance using a prioritization matrix, and outlines strategies for engagement and communication. The report includes an activity description, a stakeholder engagement assessment matrix, and a communication matrix to ensure effective project management. Project meetings, issue logs, and evaluations are also documented to illustrate the project's progress and challenges. The assignment concludes that stakeholder development plays a significant role in aligning operations and deploying successive development methods. Desklib is a valuable resource for students seeking similar solved assignments and study tools.

Running head: PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Project Stakeholder and Communication Analysis:
Refurbishment of Restaurant’s Kitchen
Name of the Student:
Student ID:
Name of the University:
Author’s note:

1PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Executive Summary
The analysis of the project stakeholders for the project of Refurbishment of Restaurant’s Kitchen
had required the use of the stakeholder analysis and communication plan development. The
stakeholder analysis and communication development held an integral role for the deployment of
the improved analysis of the activities and deployment of the successive integration model. The
analysis had been done using Activity Description, Stakeholder Engagement Assessment Matrix,
and Communication Matrix in the report.

2PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Table of Contents
Introduction......................................................................................................................................3
1. Stakeholder Analysis...................................................................................................................3
2. Activity Description.....................................................................................................................3
3. Stakeholder Engagement Assessment Matrix.............................................................................3
4. Communication Matrix................................................................................................................4
5. Project Meeting............................................................................................................................5
Conclusion.......................................................................................................................................8
Bibliography....................................................................................................................................9

3PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Introduction
The stakeholder analysis and communication development holds an integral role for the
deployment of the improved analysis of the activities and deployment of the successive
integration model. The use of processes would also help in forming the alignment of the
improved activities for forming the deployment of the operational activities.
The following assignment had been done considering the analysis of the stakeholders and
identifying them for the formation of the operations. The Activity Description, Stakeholder
Engagement Assessment Matrix, and Communication Matrix would be done in the assignment.
1. Stakeholder Analysis
The project of Refurbishment of Restaurant’s Kitchen is based on the application of the
activities and alignment of the successive development of the operations. The implementation of
the operations would tend to form the refurbishment of the improved activities and deployment
of the successive operation development. The analysis of the stakeholders would be based on
effect by the project process or results. The following table would show the project stakeholders
for Refurbishment of Restaurant’s Kitchen project,
Internal External
Affected by project
progress
Project Manager
Sponsor
Plumber
Electrician
Supplier of Restaurant’s Kitchen
Equipments
Affected by project
result
Project Steering
Committee
Project Investor Agent
Owner of the Restaurant
Table 1: Project Stakeholders
Stakeholder Name Title

4PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Owner of the Restaurant Joseph Stein
Project Manager <<name of the
student>>
<<name of the
student>>
Sponsor Barton Saver
Plumber Tony Kafka
Electrician Arden Shriver
Project Steering Committee Head Dona Grist
Project Investor Agent Susan Summer
Supplier of Restaurant’s Kitchen
Equipments
Margaret Splinter
Table 2: Name of the Project Team Members

2PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Restaurant Owner Project Manager Sponsor Plumber Electrician Steering
Committee Head
Project
Investor Agent
Supplier
What is Important
to this Stakeholder
Completion of the project
in the estimated time,
quality and budget
Successful
completion of the
project
Receiving the
profit at the end of
project
Completion of the
plumbing works
Completion of the
electrical works
In charge of the
key decision
making
Getting
investors for
the project
Supplying of the
material required in
the project
Power 8 9 10 7 7 9 6 7
Interest 9 10 8 8 8 8 8 8
Influence 10 8 9 4 6 7 6 3
Impact 8 7 7 9 9 8 8 9
Urgency 9 6 9 7 7 8 4 7
Legitimacy 9 9 8 4 4 10 5 2
Total 53 49 51 39 41 50 37 36
Priority Extreme High Extreme Low Medium High Low Negligible
Table 3: Stakeholder Identification and Prioritization Matrix
Stakeholder Interest in Project Priority Support/Mitigation Strategies
Restaurant Owner Completion of the project in the estimated time, quality
and budget
Extreme Clearly stating the requirements of the project to the project manager
Project Manager Successful completion of the project High Implementation of Project Management Principles and Operations for completion of the
project successfully
Sponsor Receiving the profit at the end of project Extreme Using Investment Analysis methods and tools before investing in the project
Plumber Completion of the plumbing works Low Keeping the pipeline clear and fix for any issues
Electrician Completion of the electrical works Medium Safety procedures must be followed while working
Project Steering Committee
Head
In charge of the key decision making High Using complete analysis before taking any decision in the project
Project Investor Agent Getting investors for the project Low Marketing the project for getting project investors
Supplier Supplying of the material required in the project Negligible Supplying standard quality of materials for the project
Table 4: Alternatives Break Project Stakeholder Matrix

3PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
2. Activity Description
Project Decision Making Guide
Stakeholder When
Restaurant Owner
decides
The final deliverable for the project is as required from the project
team
Project Manager decides Who will do what in the project by allocating resources to each of
the activity of the project
Sponsor decides The sum of money to be invested and the profit percentage for the
sponsor
Plumber decides His work wage, the plumbing works to be done, time required for
the completion of the work, and the quality of materials to be used.
Electrician decides His work wage, the electrical works to be done, time required for the
completion of the work, and the quality of materials to be used.
Project Steering
Committee Head decides
Key decisions of the project by studying the various reports and
documents submitted
Project Investor Agent
decides
Which investors should be included for ensuring that the amount
required for project would be achieved
Supplier decides The date of materials supplied and the rates of the materials to be
paid
Table 5: Project Decision Making Guide
3. Stakeholder Engagement Assessment Matrix
Stakeholder Engagement Assessment Matrix
Stakeholder Unaware Resistant Neutral Supportive Leading
Restaurant
Owner
C D
Project Manager C D

4PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Sponsor C D
Plumber C D
Electrician C D
Project Steering
Committee Head
C D
Project Investor
Agent
C D
Supplier C D
Table 6: Stakeholder Engagement Assessment Matrix
4. Communication Matrix
Project Communication Plan Considerations
Purposes Structures Methods Timing
Requirement Sharing NA Interactive Methods Output acceptance
Planned Deliverable Project Specific
Templates
Email or Shared
Document
Repositories
Project Charter
Works required to be
done
NA Interactive Methods As needed
Progress of the work Organizational Forms Fax or Emails Weekly
Inspection Results Specific Templates Intranet and Emails Monthly
Table 7: Project Communication Plan Considerations
Alternative Breaks Project Communication Matrix
Stakeholder Learn From Share with Timing Method Owner

5PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Restaurant
Owner
Concerns Plan Info At start Meetings Project
Manager
Project
Manager
Strategic
Outlooks
Progress Weekly Email Client
Sponsor Strategic
Outlooks
Progress Once Meetings CFO
Plumber Needs Reflection Weekly Telephone
Conversation
Project
Manager
Electrician Needs Reflection Weekly Telephone
Conversation
Project
Manager
Project
Steering
Committee
Head
Strategic
Outlooks
Progress At start Meetings CEO
Project
Investor Agent
Needs Reflection Once Email Investor
Supplier Needs Reflection Once Telephone
Conversation
Project
Manager
Table 8: Alternative Breaks Project Communication Matrix
5. Project Meeting
Project Meeting Agenda
Refurbishment Project
Team
08/04/18 10.30 AM Sydney Bay, Sydney
Purpose: To kick off the project of Refurbishment of Restaurant’s Kitchen
Topic Person Time
Project Requirements Client or Client’s 10 mins

6PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
representative
Project Plan Planner 25 mins
Resource Allocation Project Manager 12 mins
Table 9: Project Meeting Agenda
Project Meeting Minutes
Refurbishment Project Team 08/04/18 10.30 AM
Members Present
a) Client
b) Planner
c) Project Manager
d) Plumber
e) Electrician
f) Supplier
g) Project Steering Committee Head
Decisions Made
Introduction of an external contractor for overcoming the delay in project activity completion
Issues Log
Resolved Issue: Delay in activity completion for the operations of the project
New Issues: Searching for the new external contractor
Search for external contractor Project Manager 12/04/18
Meeting Evaluation
Completion of the project in the estimated time duration would be the main motive of the
completion of the project activity duration
Table 10: Project Meeting Minutes
Project Issue Log

7PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
Open Issues
Name Date
Opened
Originator Potential Impact Progress
Delay in
Operations
12/04/18 Planner Failure of Project
Completion
In progress
Budget Overshoot 22/04/18 CFO Failure of Project
Completion
In progress
Alignment Issues 07/05/18 Project
Manager
Failure of Project
Completion
In progress
Closed Issues
Name Date
Opened
Originator How Resolved Date
Closed
Delay in
Operations
12/04/18 Planner External Contractor was
involved
12/06/18
Budget Overshoot 22/04/18 CFO More investor was
introduced
19/07/18
Alignment Issues 07/05/18 Project
Manager
SDLC was used 20/08/18
Table 11: Project Issue Log
Project Meeting Plus Delta Evaluation

8PROJECT STAKEHOLDER AND COMMUNICATION ANALYSIS
+
Freedom of project selection Variation in project
Minimal Requirement Issues Hands on requirement
Allowing Creative Development Time Consumption
Table 12: Project Meeting Plus Delta Evaluation
Conclusion
It can be concluded from the assignment that the development of stakeholders played a
significant role for the alignment of the operations and formation of the successive deployment
methods. The analysis had been done using Activity Description, Stakeholder Engagement
Assessment Matrix, and Communication Matrix. The final report had been developed for the
alignment of the successive analysis and evaluation of the operations.