Leadership Report: Analyzing Results-Based Leadership at BC Hydro

This report delves into the application of results-based leadership, specifically within the context of BC Hydro. It examines how transformational servant leadership influences organizational performance, employee motivation, and strategic outcomes. The report begins by exploring the results-based model and its application to servant leadership. It then analyzes BC Hydro's governance, measurement processes, activities, monitoring systems, and organizational culture in relation to results-based leadership. The report further details the strategies employed, such as responsibility distribution, idea testing, reflective practice, and development processes. By examining these elements, the report provides insights into how leadership approaches affect organizational improvements and the overall success of BC Hydro. The findings highlight the importance of servant leadership in enhancing workforce productivity and achieving organizational objectives.

Running head: LEADERSHIP
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Name of the student
Name of the university
Author note

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Executive summary
The report focuses on exploring the varied aspects of the change in the organizational
performance through the enumeration of the result based strategic leadership. The involvement
of the workforce and motivation that is provided to them helps in enhancing the productivity of
the organizations. To examine the impacts of servant leadership on the result based changes that
the case of BC Hydro is undertaken. It helps in the proper identification of the different factors
that affects the functioning of the organization as per its objectives.

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Table of Contents
Introduction......................................................................................................................................3
1. Application of the Results Based model on Transformational Servant Leaders pyramid...........4
2. Incorporation of results-based Transformational Servant Leadership on BC hydro..................5
2.1 Governance............................................................................................................................6
2.2 Measurement..........................................................................................................................7
2.3 Activity..................................................................................................................................8
2.4 Monitoring.............................................................................................................................8
2.5 Culture...................................................................................................................................9
3. BC Hydro’s capacity to initiate promotion of a results-based leadership system.......................9
4. Results-based leadership strategies............................................................................................11
4.1 Distribution of responsibility...............................................................................................11
4.2 Creation of multiple paths for testing ideas.........................................................................11
4.3 Reflective practice...............................................................................................................11
4.4 Sticking on to the process of development..........................................................................12
Conclusion.....................................................................................................................................12
References......................................................................................................................................14
Appendix........................................................................................................................................18

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Introduction
Modifications in the organizational structure and the situation of the same are dependent
on the leadership attributes. The approaches that are undertaken by the leaders of the
organizations influence the decision making functions. Key attributes of the functions that are
undertaken by the leaders are dependent on the smooth functioning of the workforce through
motivation and the identification of the need of the same to facilitate their purpose of
improvements. Organizational improvements are characterized by the leadership approaches and
the smooth performance of the workforce as it helps an organization to make its progression in
the international markets.
BC hydro, the concerned company for the report has taken steps to undertake different
steps to bring in changes in the systems for their efficient functioning as per the needs of its
improvements in the competitive market scenario. The result based leadership and application of
the transformational servant leadership approach has brought in alterations in the systems and
the structure of the business. The report enumerates capabilities of the organization for bringing
in modifications in systems through enumeration of certain risk factors. Identification of the
needs of the organization to bring in improvements is backed by the capabilities of the same.
Purpose of the report is to explore different characteristics of leadership and manner in
which leadership approaches affects performance and improvements of the organization.
Enumeration of the result based model and the understanding of impact of Transformational
servant based leadership will be helping businesses to improve.

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1. Application of the Results Based model on Transformational Servant Leaders pyramid
The application of the Results Based model on the Transformational Servant Leaders
has helped the organization BC hydro to bring in changhes in the ssyttems and the functioning of
the business in the markets. According to Carter et al. (2013), the application of the result based
model will be helping organizatiosn to identify the objectives of the bsuiness that will be
inmfluencing businesses to bring in improvements in the systems. The result based model is a
management strategy, which helps organizatiosn to identify the different feedbacks and thereby
synchronize the inputs and the proceses to contribute to the outputs of the buisness. The
different outputs of the organization is dependent on the processes that are undertaken by the
leaders and the manner in which they motivate the workforce to bring in changes in the systemns
and the functioning of the bsuiness (Bchydro., 2018).
The organization, BC Hydro¸ serves around 1.8 million customers in most of the
canadian regions except for certain areas like the city of New Westminster and the Kootenay
region. It has helped in understanding the progression that is undertaken by the bsuiness which
depends on the identification of the needs of the customers (Bchydro, 2018). The identification
of the different proceses and the inputs that are required for the smooth functioning of the
business facilitated in maintaining the standards of the organization as per the legislation of the
nation. The identification of the various activities that are undertaken by the organizatiosn has
helped in the proper managmenet of the change.
On the otther hand, the leadership approach of the organization has helped in the fast
evolution of the organization as per the needs of the customers. Sadeghi and Pihie, (2012) stated
that identification of the transformational servant leadership approach of organizations has
helped in bringing forth fast improvements of the same in international markets. The total

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revenue of the organization has improved by $ 217 million in the fiscal years 2016- 2017. It
reflects the positive improvements, which is undertaken by the business to facilitate
improvements (Bchydro., 2018). The net income of the organization also portrays a positive
change in performance of business. Differences in systems are dependent on the functioning of
the attributes of leaders depending on identification of the needs of the business to excel in the
customer satisfacttion practices of the business.
Application of result based model on the organizational structure has helped in
identifying the different aspects of the change in thew different phases of its functioning. On the
other hand, the application of the transformational servant leadership has helped the organization
in empowering and motivating the employees through different training sessions. It has helped in
the smooth functioning of the business to meet the goals in the market (Hoon Song et al., 2012).
Key elements of change that is forged by the organizatiuons are based on the identification of the
needs of the customers. The identification of needs of the customers and thereby considering
them with the same has helped the bsuiness in bringing forth proficiency of the mesures that are
undertaken by the organization. Noruzy et al., (2013) stated that performance of the
organizations are supported by leadership and the manner in which the leader takes the initiative
of encouraging the workforce to involve in the processes of the business.
2. Incorporation of results-based Transformational Servant Leadership on BC hydro
The incorporation of the results-based Transformational Servant Leadership on BC hydro
has helped in bringing forth continuous development in the market. It has helped the
organization to modify the systems as per the identification of the needs of the customers. This

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section of the report aims at evaluating the different attributes that are affected by the results-
based Transformational Servant Leadership on BC hydro.
2.1 Governance
The governance under the leadership of a servant leader helps in facilitating the employee
empowerment and the smooth functioning of the business processes through continuous
motivation. Communication, being the first criteria of the servant leader, helps in facilitating the
needs of the leader for bringing in changes in the arrangements through identification of issues
that are experienced by the employees while operating as per the objectives of the business. The
identification of the issues that are faced by the employees in the company, BC hydro¸ and the
mitigation strategies has helped in the progression of the business in the market. Respectful
Workplace Policy adhered by the organization has helped in ensuring a safe and healthy
workplace environment to the employees of the organization (Bchydro., 2018). It has helped in
undertaking better performance of the business. Alternatively, the identification of the issue that
is faced by the employees has helped in bringing forth policies that suffice to the needs of the
employees to enabling them to function as per the objectives of the organization. The Alcohol
and Drug Policy of the organization has resisted the influence of the intoxication in the
workplace. It has helped the organization in maintaining a steady balance in the workplace
(Bchydro., 2018). It has helped in enhancing the functioning of the workforce while undertaking
the processes of the same as per the objectives of the organization to maximize its productivity in
the markets. The company has imposed the Standards of the Conduct policy to monitor over the
policies that are framed by the organization and their proper functioning. The policy has helped
in ensuring the smooth functioning of the business in the international markets. The results-based

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Transformational Servant Leadership has helped the organization in maintaining the different
standards of the performance of the business in the market.
2.2 Measurement
The Organizational Leadership Assessment (OLA) helps in the identification of the
different functionality of the servant leader and the manner in which the maxims helps in the
understanding the performance criteria of the business (Den Hartog & Belschak, 2012). The
assessment of the servant leaders is dependent on the identification of the value that is created
for the people by the leaders. The efficient functioning of the leaders is also dependent on the
development of the people who are working for the organization. The empowerment of the
people and engaging them in work functions of the organization through proper motivation helps
the business to improve. The servant leader also take steps to portray the authenticity of the
functions that are undertaken by the management and the manner in which it helps in building
relations for enhancing the functions. The most important function that is undertaken by the
transformational leadership is based on the sharing attribute where the leaders share their
leadership form with the subordinates (Kelloway et al., 2012). It helps in engaging the workforce
in decision making process of the organization, which enables the same to bring in the changes
more efficiently. The different actions that are undertaken by the leaders have helped in
enhancing the functions of the organization to bring in changes in the systems and performance
of the business. Key elements of the transition that is planned by the organizations are dependent
on the functioning of leadership approaches and engagement of the workforce in the changes that
are outlined by the business to bring in improvements.

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2.3 Activity
The leader undertakes communication with the subordinates to identify the issues that
are faced by the workforce and resolve the same to maintain and maximize the productivity of
the workforce. Proper communication helps the leader in understanding the issues that are faced
by the people while working in the company. It also helps the leader in motivating the workforce
through the identification of the issues and resolving the same to enhance the functioning. The
talent of empathy plays a major role in identifying the issues that are faced by the employees
(Choudhary, Akhtar & Zaheer, 2013). The different key element of the change that is
considered by the servant leader is based on the identification of the issues and thereby
formulates steps to mitigate the issues to enhance the performance of the workforce in the
market. The concentration of the leader to empower and build positive relationship with the
people through taking steps in their welfare has helped in enhancing the motivation levels of the
organization in the business.
2.4 Monitoring
Monitoring over the processes that are undertaken by the organization facilitates in the
smooth performance of same in the market. Key elements of change in the systems are
depending on identification of the needs of the organization to modify the structure and the
performance of the business (Cavazotte, Moreno & Hickmann, 2012). The servant leader takes
steps to identify the issues that are faced by the organization and the employees while
performing as per the objectives. The leader formulates policies and monitor over the safe and
proper functioning of the processes to retain the quality of the product and the enhancement of
the productivity of the business as per the market demand (Van Knippenberg & Sitkin, 2013).
Monitoring over the processes helps the servant leaders to include the required changes in the

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functioning of the business. The monitoring process helps in bringing forth continuous
innovation in the processes and thereby brings in changes in the market situation of the business.
2.5 Culture
The functioning of the servant leader helps in enhancing the culture of the organization as
it depends on the leadership approach. It is also dependent on the manner in which the leader
motivates the workforce and encourages them to get involved in the processes of the transitions
that is planned by the business (McCleskey, 2014). The smooth functioning of the business is
facilitated through the culture that is followed by the business. It also portrays the manner in
which the skilled workforce is motivated to meet the expectations of the management of the
business to enrich their productivity.
3. BC Hydro’s capacity to initiate promotion of a results-based leadership system
According to one of the existing employees of BC Hydro, the business has provide them
with various opportunities to grow through the formulation of a perfect working environment
with real time roles to be played by the individuals. The different changes that are undertaken by
the organization are dependent on identification of the needs of the workforce to bring in
changes in the systems of the business (Tourish, 2013). The assistance of that the managers of
the organization provided to the employees have helped in uplifting their morale. On the other
hand, the identification of the different issues that are faced by the employees and the manner in
which the management of the business has taken steps to empower and engage the employees in
their respective systems has made the company eligible for including the servant leadership
principles (Grant, 2012).

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The transition that is planned by the business is dependent on the cultural development of
the business and the manner in which the servant leadership have brought cultural shifts in the
organization. According to an employee, the management of the business has taken steps to
communicate with the employees to understand the discrepancies that are faced by the same.
Proper communication measures that are undertaken by the business have helped in maintaining
the different levels of employee motivation (Braun et al., 2013). Communication with the
employees has helped the managers of the business to bring in modifications in the systems of
the business and the manner in which the organizations take steps to adhere to the need of the
employees. Several healthcare and employment contract policies are formed by the organization
to adhere to the requirements of the employees (García-Morales, Jiménez-Barrionuevo &
Gutiérrez-Gutiérrez, 2012). On the other hand, the equal employment and steady remuneration
that is provided to the employees of the business has helped in enhancing the functions of the
employees. The proper working environment and the respectable job profiles has helped in
retaining the workforce of the business and thereby has helped in the growth of the productivity
of the organization to cope up with the market demand.
The organization, according to the CEO of the business, has taken steps to manage the
workforce by understanding the issues that are faced by the same and thereby through the
maintenance of friendly attitude (Bchydro., 2018). Avolio and Yammarino (2013) stated that the
identification of the needs of the employees while working in the respective job roles helps
organizations to bring in changes in the structure of the business. BC Hydro offers the employees
with a chance of making improvements in their careers through continuous support and
innovation in their processes. It has helped the organization to make improvements in the
different levels of employee engagements based on the processes (Eisenbeiß & Boerner, 2013).