Professional Resume and CV: Skills & Experience for Job Market

This document presents a resume and curriculum vitae (CV) for an individual with a diverse background spanning customer service, financial analysis, and technical roles. The candidate's profile emphasizes strong communication, problem-solving, and team management skills. Educational qualifications include a B.Com and an MBA. Work experience ranges from customer returns operative roles at Amazon and Tesco, involving customer interaction and product evaluation, to a financial data analyst position at S&P Global, focusing on financial statement analysis and data quality assurance. Additional experience includes an article clerk role at a chartered accountant firm and a technician role at Factstream Technologies, where technical skills in website data retrieval and MS Office Suite were developed. The resume also highlights strengths in Excel, SQL, financial data analysis, and leadership, showcasing a well-rounded and adaptable professional ready for new challenges. Desklib is a great platform for students to find similar solved assignments and study resources.

Resume with Cover letter

Curriculum Vitae
Name: ABC
Address: 21 Riverdale Close
London E12 1EB
D.O.B: 22/05/1995
Marital status: Single
Mobile: xxxxxxxxxxxx Email:[e-mail]
Profile: Skilled graduate with years of experience in multiple industry having adequate
knowledge and abilities, strong communication with sense of delivering right message with
powerful convincing skills. I can bear pressure and ensure effective performance, team building
and self management ability. I am a hard-working enthusiastic person who tend to have
promising delivering of high quality work and leadership skills to drive myself and team towards
success.
Educational Ground:
 Completed B.Com in the year 1998 from Nagarjuna University, Guntur.
 Completed intermediate stage under Board of Intermediate in the year 1995.
 Completion of S.S. C from Board of Secondary Education in the year 1993.
 MBA from IGNOU.
Employment Background:
Customer returns at Amazon: currently, I am performing as a customer returns operative at
Amazon (Bathgate). I have joined Amazon in November 2021 and current. I have several roles at
customer return department such as receiving information from customers, evaluation of which
problem they faced from product, inform to deliverymen so that they can take product and
provide information to seller and exchange goods and services if customer says. I do have duty
to follow customer or organization policy and procedures, at warehouse we use technical devices
such as mobile applications or other software in return policy or process, so I have experience in
technology area.

Customer returns at Tesco: previously, I had performed as customer returns operative at Tesco
(Livingstone) in the year 2021 April to October 2021. My role was to when customer develop
return activity I have duty to evaluate customer product returns and provide or distribution
information to deliver that they have duty to collect item.
I am highly professional at General PC work with ensuring customer returns on orders, I
had duty to evaluate and manage customer returns activity with identification of product quality,
ensuring that its real that product quality and what is the major reason that customer return
specific product and after completion of this process next is efficiently managed compiling of
excessive customer order. Apart from customer returns management, I have role to maintain and
deliver good quality of product to customer and from their review evaluation inform to sellers, so
they can improve quality of product.
Financial data analyst at S&P Global: I had experience as financial data analyst at S&P Global
from December 2000 to June 2019. At the firm, we analyse data from wide range of source with
meaningful and actionable conviction that help firm to generate profit. I had certain roles in S&P
Global such as; role to keep record and analyse Income Statement, Balance Sheet, Cash Flow
Statement, GAAP to Non GAAP analysis and depth financial analysis of disclosure statement of
various listed companies. Apart from this, I had various other roles such as:
Role to ensure quality of financial statement.
Retrieving and uploading queries on database like SQL.
Ensuring projects are completed with high level of quality with 95% of success rate which is
completed on time.
Article clerk at Radha Krisha Raju & Co Charted Accountant firm: I had experience as article
clerk at Radha Krisha Raju, where I have worked from 1998 to 2000. While performing this role,
I have gained technical knowledge. At role at the firm was; verification of invoice, client
payment and credit notes. Dealing queries raised by client and resolving them. I had role to
review and preparation prepayments with reviewing bank transactions and bank reconciliation.
Technician at Fact stream technologies: I had gained knowledge in technology from
Factstream technologies as I have performed website cracking and retrieving of data. I had role
to ensure data consistency between warehouse and Hyperion Essbase, I ensure daily monitoring
of loads to solve any issue rise on technical ground. I joined factstream technologies on June

2019 and gained experience till April 2021, I have learned technical expertise knowledge in MS
office Suite at fact stream technologies.
Various other skills were been sharpened at this firm such as website development and
cracking, excel modelling, budgeting forecasting, planning and expense allocations to product
line. Apart from other technical knowledge, I have certain other basic knowledge of using heavy
system and tools.
Knowledge and skills Strength
 Knowledge of Excel Sheet.
 Knowledge of SQL and Access.
 Knowledge of business management
and process design.
 Analysing financial data.
 Knowledge in accounting standard.
 Technical knowledge such as
information technology, business
analysis, process evaluation and
research.
 Pragmatic decision-making skills.
 Leadership skills
Employee and social engagement.
Active CSR duties and activities.
Team player with better performing attitude.
General office Administration management.
Training and development skills.
Other: apart from details mentioned above, I have certain other knowledge and skills as well
such as leadership skills and interpersonal skills which I gained while working in various
industry. I am hard-working, honest and sincere person who tend to perform my job effectively
and provide high performance to the business organization. My work experience taught me to be
self disciplined with self management techniques. I have good employability skills and
experience which allow me to apply for the jobs which fit best for me.

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