FY028 Inquiry Project: Researching Retail Industry Trends and Analysis

This inquiry-based project investigates current trends in the retail industry, focusing on Sainsbury's. The project begins with an introduction to the dynamic external environment and identifies key trends such as omnichannel retail, personalized experiences, the use of artificial intelligence, digital mobile wallets, and the growing culture of immediacy. The analysis includes a PESTLE analysis of Sainsbury's, considering political, economic, social, technological, environmental, and legal factors. The report then offers recommendations for Sainsbury's, including adopting mobile strategies, developing advanced online applications, leveraging artificial intelligence, enhancing website features, and improving supply chain efficiency. The conclusion summarizes the impact of industry trends on Sainsbury's operations and emphasizes the importance of adapting to changes to ensure customer satisfaction and sustained success. This report provides a comprehensive overview of the retail industry and offers valuable insights into the strategies companies can employ to thrive in a competitive market. This project highlights how Sainsbury's can adapt to these trends to maintain its market position.