Hospitality Operations Report: Dorsett City Hotel, Revenue Management
VerifiedAdded on 2023/01/06
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Report
AI Summary
This report provides an overview of hospitality operations, using Dorsett City Hotel as a case study. It explores the key sub-departments of the rooms division, including the front office and housekeeping, detailing the roles and responsibilities of positions like the front office manager and executive housekeeper. The report also examines linen operations within the housekeeping department and delves into yield and revenue management strategies, including tactics for maximizing profitability. The analysis covers the practical application of revenue management principles to increase occupancy and average daily room rates, providing insights into the operational aspects of the hospitality industry. The report concludes with a summary of the key findings and references relevant academic sources.
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