Healthcare Leadership: Reflection and Essay on Riku's Challenges

This report examines Riku's leadership challenges in a healthcare setting. It begins with a reflection using the STRAL model, analyzing a case scenario where Riku, an international healthcare professional, faces difficulties caring for an elderly patient with dementia. The reflection explores the situation, tasks, actions, results, and learning outcomes. The report then transitions into an essay, identifying two key leadership challenges: personal limitations, such as a lack of confidence, and delegation issues. For each challenge, the essay provides strategies and outlines SMART objectives to address the problems. The strategies include training, identifying strengths and weaknesses, defining responsibilities, and fostering open communication. The report concludes by summarizing the key findings and emphasizing the importance of leadership qualities and effective strategies for overcoming challenges in healthcare.

Reflection & Essay

Table of Contents
INTRODUCTION...........................................................................................................................1
REFLECTION.................................................................................................................................1
ESSAY.............................................................................................................................................2
Leadership challenge 1: Personal limitation...............................................................................2
Leadership Challenge 2: Delegation...........................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
The report is based upon the case scenario where Riku who is an international Health
care professional who was assigned to take care of 88 year old person Mr. Brown. The report
will divided in two parts such that 1st part is about the reflection which describe reflection using
STRAL model, where the entire situation is describe with action and result. The 2nd part of the
report is essay in which 2 leadership challenge are describe in report also provided strategies as
well to sort out the problem. Further, report will describe SMART objectives for each strategy.
REFLECTION
By using STRAL, the reflection is written on the basis of given case scenario.
Situation: Riku is an international health professional student and now he was assigned
to provide care of old resident Mr. Brown, but the person is suffering from Dementia. Due to his
problem, one day he asked Riku to leave his home where Riku feel so bad and start thinking that
perhaps he had something to upset Mr. Brown but actually he did not (Chakraborty and et.al.,
2019). I think this all happen due to his problem from which he was suffering. Further, I also
analysed that this is generally happen due to sudden change in person's behaviour.
Task: in the case scenario, the task is to determine why Mr. Brown was angry and say
get out. I also think that Riku was felt distressed and wants to get out of this problem of Mr.
Brown's anger but somehow he forget that his mis- behaviour is due to his problem i.e. Dementia
where people start losing their memory. Apart from this, the task was to resolve a problem that
arose as a result of personal difference though it was not actually. But Riky wants to get rid out
of this.
Action: in order to solve the problem, Riku first met with his supervisor where his
confusion Is sorted and I also think his supervisor said right that Mr. Brown aggressive nature is
due to his problem where he did not meant as a personal attack on him (Graham, Walton and
Ward, 2019). Further, he also start talking with his fellow and realised that his supervisor is
correct. Therefore, they wants to conduct a orientation program that all the students receive at the
time of starting their placemen where they all learn different strategies to cope with such issues.
Result: If the orientation program are set then it helps to complete the task and also
contributed to the satisfactory results as well. Such that Riku will also determine how to deal
with such situation (Poulin and Fournier, 2019). Further I also realised that there is a lack of
confidence in Riku that also leads to creates conflicts and that is why it has to be resolved so that
1

in future the same will not be done. Apart from this, the overall result is good such that initially
Riku felt distressed but when he get solution, the results are positive.
Learning: From the entire case, I learned that solving issues and a fair discussion is a
good way to impersonalise any issue or a conflict and this should be done as early as possible. In
addition to this, I also learned that a person must be confident and delegating so that they will
complete the task or role In responsible manner. Further, I also learn that I should also develop
some confidence and strong decision making power so that it will help me in my future as well.
ESSAY
Introduction: The essay is based upon the case study where Riku was assigned to
provide care of Mr. Brown and in this section of the report, it will states 2 leadership challenge
which Riku may faced and it also provide some solution as well in order to cope with this
challenge. Further, essay will develop SMART objectives for each objectives in the perspective
of student nurse.
Leadership challenge 1: Personal limitation
In the case scenario, Riku has lack some personal limitation such as lack of confidence
and it is realised when he felt distressed and then go to sort out the problem by taking solution
from his supervisor (Kouzes and Posner, 2016). Even though he is not confident, so he talk with
his fellow students who were also on placement In same facility.
Strategy: to overcome this problem, the person should set goals for training and keep
check the progress. Through training, Riku will easily gain high confidence and even make their
own decision.
Specific: Provide proper training session that will help to overcome the problem of lack
of confidence.
Measurable: it can be measure by analysing the performance level of Riku whether there
is any improvement in his working (Grossman and Valiga, 2016).
Action: to remove the problem of lack of confidence level, proper training session should
provided to deal with many complex situation in nursing.
Realistic: it helps to determine whether there is any improvement in his performance that
clearly shows that goal is measuring an outcome.
Timely: The time taken for overcoming the problem is about 15 days, and then the
performance should be analysed.
2

Strategy: Further in this, the person can also identify the strength and weaknesses and
then creates a developmental plan as well to cope up with this (Kouzes and Posner, 2018).
Specific: Riku is setting goals that help to overcome the lack of confidence because in
nursing care, a person should posses full confidence and have ability to deal with adverse
situation as well.
Measurable: it can be measure by determining whether there is any positive outcome
and it can be analysed by comparing his past and present performance (Pardey, 2016).
Action: to remove this, an development plan is to be used where Riku set goals and time
taken to completed and uses resources that may help him to overcome the problem.
Realistic: This helps a person to take better decision and having string confident will also
make person to deliver the wider priorities as well.
Timely: this needs to be completed at early phases and it also requires 1 month to
achieve the objectives and if it is done then the person can easily measure the outcomes as well.
Leadership Challenge 2: Delegation
In the context of case scenario, it has been analysed that delegation is another leadership
challenge that Riku is lacking. Such that when Mr. Brown is aggressive and shout him by saying
get out from my house. At that time, Riku should not understand that the the person is suffering
from Dementia and he can sudden change their behaviour as well (Waddock, 2016). But rather
than thinking so , Riku felt distressed this show that he also lacking delegation and faces it as a
leadership challenge as well.
Strategy: in order to overcome the problem, the responsibilities or the task delegated
must be clearly defined In the terms of expected results. Therefore, clarity of task should be there
and start making list of priority work.
Specific: the objective is to overcome the leadership challenges i.e. Delegation. As Riku
face this challenge of leadership in which he is not understanding his job role and
responsibilities.
Measurable: It can be measures by taking the feedback from fellow and if the result is
positive then it can be said that Riku overcome his leadership challenge.
Action: to overcome this, Riku should clearly defined his task that help to get exact
wanted result and with this strategy or action, he can also overcome from is leadership challenge
as well.
3

Realistic: through the action, it has been analysed that it also deliver the wider priorities
of the work and by understanding the delegation (roles and responsibilities), the person can
easily attain their objectives as well.
Timely: to achieve the objective, there is a need to set deadline and for this reason, the
set deadline is for 15 days to attain the aim.
Strategy: there should be open discussion and open communication which is the strategy
to overcome the problem of delegation. In the context of case scenario, Riku will also talk to Mr.
Brown and try to communicate about the problem (Hunter, 2017). He may deviate Mr. Brown
mind from other way in order to avoid from getting aggressive. But due to delegation as a
leadership challenges, Riku did not do anything and came out from his house.
Specific: The objective is to overcome the problem of delegation, further, Riku is facing
the problem of lack of delegation as a leadership challenges in the working area.
Measurable: it can be measure by the means of data which can be taken on a goal in
order to provide evidence whether it is met or not. For the same reason, this can be measure by
taking the feedback from fellow whether Riku overcome the problem of delegation or not.
Action: to achieve the objective, Riku should use the strategy of open communication
that will help to overcome the problem.
Realistic: the objective is realistic such that through an open communication, Riku also
overcome the problem.
Timely: There is a need to set deadline and for this, the deadline is around 20 days.
CONCLUSION
By summing up above report it has been concluded that having all qualities of leadership
make a person good leader and the study provide reflection using STARL model that summarises
entire case study and also provide action as well as result. Further, through essay, report
concluded that Riku faces 2 leadership challenges that needs to be overcome and for the same
way, it provides solutions as well by using SMART objectives.
4

REFERENCES
Books and Journals
Chakraborty, R. & et.al. (2019). Hyperlipidemic mice as a model for a real‐time in vivo
detection of atherosclerosis by gold nanorods‐based diffusion reflection technique. Journal
of biophotonics.12(1). p.e201800218.
Graham, E., Walton, H. & Ward, F. (2019). Theological reflection: methods. scm Press.
Grossman, S. and Valiga, T. M. (2016). The new leadership challenge: Creating the future of
nursing. FA Davis.
Hunter, D. (2017). The system leadership challenge facing the primary healthcare
workforceDavid Hunter. European Journal of Public Health. 27(suppl_3).
Kouzes, J. M. & Posner, B. Z. (2014). The leadership challenge. San Francisco: Jossey-Bass.
Kouzes, J. M. & Posner, B. Z. (2016). The leadership challenge (Vol. 3). John Wiley & Sons.
Kouzes, J. M. & Posner, B. Z. (2018). The student leadership challenge: Five practices for
becoming an exemplary leader. John Wiley & Sons.
Pardey, D. (2016). Introducing leadership. Routledge.
Poulin, P. & Fournier, A. (2019), September. A model for anisotropic reflection. In ACM
SIGGRAPH Computer Graphics(Vol. 24, No. 4, pp. 273-282). ACM.
Waddock, S. (2016). Mindfulness and integrity: The ongoing challenge of leadership
development. In Business ethics: New challenges for business schools and corporate
leaders (pp. 110-126). Routledge.
5