Organisational Analysis and Risk Management Plan for Singapore Company

This report provides an in-depth organisational analysis of a Singapore-based company facing challenges with its public image, employee satisfaction, and a failed marketing campaign. The report begins by outlining the problem statement, which highlights employee dissatisfaction and subsequent negative impacts on the company's reputation. It then explores relevant methodologies, including neo-humanism and radical structuralism, to understand the underlying conflicts within the organisation. Critical analysis is demonstrated through the examination of public relations and the role of social media in building customer relationships. The report proposes a risk management plan, detailing potential risks such as loss of customer base, employee attrition, and financial instability. It emphasizes the importance of considering various perspectives, including those of employees, higher authorities, and customers, to develop effective solutions. The report concludes by discussing how these perspectives contribute to solution development, ensuring the appropriateness of the proposed risk plan and offering steps for mitigating identified risks, aiming to improve the company's long-term sustainability and reputation.

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Organisational analysis
Name of the Student:
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Table of Content

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s
Introduction................................................................................................................................2
Problem statement......................................................................................................................2
Methodologies............................................................................................................................3
Paradigms for analyzing the problem....................................................................................3
Demonstration of critical analysis..............................................................................................5
Solution development and proposal...........................................................................................5
Risk proposal..............................................................................................................................6
Perspectives considered while making the risk plan..................................................................6
How did perspectives add to the solution..................................................................................7
Appropriateness of the perspectives...........................................................................................8
Risks of not using perspectives for the development of the risk plan........................................8
Steps for mitigating the risks......................................................................................................9
Reference List..........................................................................................................................10

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Introduction
This paper deals with the development of the risk plan for the company in Singapore.
The company wants to establish a customer base for the improvement of its image and
reputation in the economy and the industry in which it is operating. The methodologies are
given which helps in understanding the problems and giving the solutions accordingly. A
literature review is also conducted which highlights the paradigms of risk management. The
problem of the company is also critically analyzed and the structure for risk management is
deduced (Whelan, 2016). There are certain perspectives that need to be considered while the
proposal of the risk plan. These perspectives are very important as it helps in understanding
the appropriateness of the risk plan structured.
Problem statement
The problem statement is that there is a company in Singapore which wants to
establish its reputation and image in front of its customer and in the operating industry. A
community has been formed by a company in order to spread the positive image of the
organization to the people. For this purpose, there are some employees who are supporting
the community and the motive of the company however other employees are not satisfied
with the company and are restraining themselves for contributing to the campaign (Omotayo,
2015). These are because the employees are not happy with the company and the
management. They feel disempowered and unable to keep their opinions. The employees do
not feel socially active while working in the company. Some of the employees have also left
the company due to these factors. This lead to the criticization of the company in front of the
social media and the campaign which it launched also failed in fulfilling its major purpose.
The steps were backfired at the company and the company was accused that it does not have
any plans for its sustainability and the employees working for it. The company was accused

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of its hypocritical behavior towards the employees and the portrayal of its false image in front
of the customers and the other entrepreneurs. The campaign has failed and thus there needs to
be the proposal of the risk management plan that the situation is handled in the future and
such situations are avoided in the future (Johnson, 2016).
Methodologies
Paradigms for analyzing the problem
There are two paradigms on the basis of which the conflicts within the organization
are understood. The neo humanism and the radical structuralist paradigms are based on the
various theoretical assumptions which are taken for granted by the company. The focus has
been on the conflicts within the organization and the alterations which are brought by the
society. These paradigms also help in giving the objectives that need to be fulfilled by the
company. There is subjective construction of the system and negotiation for the companies
and the individuals associated with them in terms of the maintenance of their image and
reputation (Jenkins and Williamson, 2015). Neo humanism focuses on human subjectivity in
the context of social conflict.
The emphasis is laid on the pathologies of the consciousness, alienating behavior and
the probabilities of feeling liberated by the company. There are different ways in which the
insight of the company is construed. These paradigms form the part of the social theory in
order to approach the world. It requires the ideologies of the people and their practical
opinions for corresponding in accordance with the situation. The awareness of the conflict is
one of the major propositions of some of the companies and thus they take respective
decisions to admit the risk and handle the situation (Hanson et al, 2016). The neohumanist
approach depends on the philosophical arguments which require mental considerations.

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This is to gain a large and comprehending base of the readership. On the other hand,
the radical structuralist perspective is used for informal organizations. The basis of these
structuralist theories is the practical elements that are present in the society like the goals, the
processes, the tasks, and the roles and the institutions governing the same. Competence is one
of the major skills which is required in this form of paradigm for handling social conflicts or
so. It also demands a practical effort by the employees associated with the organization in
these frameworks. Practical social elements are one of the raw materials which are efficiently
used in this paradigm with the help of many efforts. This paradigm of radical structuralism
helps the company and the employees associated with the company to succeed in the
operating industry. The cooperative aspect of the organization is valuable and fundamental in
the organization. The radical side of the relations is associated with the paradigms so that the
conflicts can easily be solved. The use of these frameworks helps in the portrayal of the
consciousness of the individual constrained by the social order (Formentini and Taticchi,
2016).
The concepts of the radical theory are used by the company for the elimination of the
risks of conflicts within the organization and outside the organization with the customer base.
For the successful application of these paradigms, it is very important for recognizing the
scope of the different and opposite worldviews in relation to the company and its goals
(Cook, 2015). Moreover, there must be explicit surfacing of the respective assumptions.
There are various challenges introduced while making the assumptions and thus different
aspects must be considered while making the assumptions. These frameworks aim towards
the establishment of the neo-humanist thinking in their own right.

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Demonstration of critical analysis
It is very important for the company to build public relations for gaining the
objectives effectively and smoothly. Public relations must be gained for the creation of the
image. The services and the products of the company must be effective for the purpose of the
program. It also encourages the involvement of the public and the results for gaining the
image and the customer base (Coccia, 2016). The effective building of public relations helps
the organization in gaining the concept of mutual understanding between the organization and
the public. The company makes use of campaigns and public relations. Employees in
organizations need to be motivated to building the customer base and attracting the audience.
Social media is one of the platforms for gaining the customer base by showcasing the
efficiencies and the strengths of the company. The company needs to have the support of the
employees so that the campaigns can gain success on a large scale. The types of campaigns
are concerted campaigns, the single purpose publicity program, on a large and elaborate
scale. This helps in gaining specific objectives and also helps the company to establish a
positive image in front of the customers.
Solution development and proposal
The new services and the policies must be established for maintaining the image of
the company and gaining support in the organization. The resistance must be overcome with
the preset mind condition of the company. The contradictory conditions between the
organization and the public are understood so that the campaign is successfully launched with
the help of the employees. Any issues which are introduced must be considered beforehand
so that the company and the management authorities understand its severity and introduce the
probable solutions (Calvo-Mora et al, 2015). The company must ensure that the platform

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which is chosen as the social media, the knowledge of the same is gained so that the
awareness is demonstrated and proper preparations are done for the same.
Risk proposal
The risk proposal or the risk structure of the company in Singapore who has failed the
campaign includes the determination of organizational structure, planning system of the
organization, its financial controls, use of the tools and the technologies and the quality of the
working environment of the company in which the employees are working. All these aspects
in an organization include the risks which are assessed and reviewed for the future.
The risks which the company faces at the present time and may face in future are-
loosing of the customer base, altering relationships with the shareholders and the stakeholders
associated with the company, loosing sustainability in the long run, loss of funds because of
decrease in the business activities as a result of bad reputation in the market, lack of the
competent and the skilful employees because of them resigning the company, lack of
effective and productive deliverance of work by the less motivated employees, more time
consumption in entrusting the customers and gaining them back in the company, lowering of
the financial status due to poor business performance, lack of support in the future by the
employees and the members associated with the organisation and the losing of competitive
advantage over other companies (Burrell and Morgan, 2017). These are the risks which are
proposed for the company if the likelihood of the necessary requirements are not considered
in the appropriate manner.
Perspectives considered while making the risk plan
There are certain perspectives that are considered while mitigating the risks and
introducing the different steps in the process of the same. The goals and the objectives of the

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company are considered while launching and managing the campaign of building a reputation
in front of the customer base. The Impact of the campaign on the customers is also included
in the perspectives while making the risk plan. The factors contributing to the growth and the
development of the organization are thought and reflected by the organization by focusing on
the major aspects of the environment (Brewster, Mayrhofer and Morley, 2016).
Mutual exchange of the skills and the expertise is necessary so that the varied
perspectives are shared within the organization and it significantly contributes to the risk
making plan for the company. The perspective of the training and the experiences for the
employees are given for analyzing the risks associated with the employees and the ineffective
work performance delivered by them. Exploration of all the perspectives is necessary to take
full advantage of the solutions determined for the risks. There are different types of risks that
are prioritized by different persons associated with the organization. Like the higher
authorities have differently prioritized risks, the employees have differently prioritized risks
and the customer's different risks (Bourne, 2016). All the perspectives are considered for
addressing the risks in the context of the organization.
How did perspectives add to the solution
The different perspectives contribute to the evaluation of the solution in accordance
with the solution. The perspectives of the employees help in the determination of their
priorities and their issues while working in the organization’s culture. Similarly, the priorities
of the higher authorities of the organization are also understood. This helps in the
collaborative determination of the solutions and its successful implementation. It also
enhances the quality of the resolutions. This is because different perspectives of the
employees are considered and then the most probable solution is determined. The opinions of
the employees are mattered and this gives them motivation to continue with the organization

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and deliver productive and efficient work (Bititci, Cocca and Ates, 2016). This further
ensures sustainability of the organization and establishes common understanding within the
organization. Relationships with the shareholders and the stakeholders are made strong and
effective. The involvement of the different professionals and their varied perspectives in
terms of the organization and its business operations helps in the overall growth and the
development of the organization.
Appropriateness of the perspectives
The varying perspectives in the organization contribute to the appropriateness of the
solutions which are deduced. This is because the solutions are determined according to the
varying perspectives keeping in view the organizational objectives and the missions. This
also enhances the communication among the senior managers and the employees within the
organization. This also assures the transmission and the conveyance of the messages within
the organization. Employee centric emphasis adds to the preferences of the varying
organizational elements in contrast to the earlier methods which deduced the solutions on the
basis of the sole perceptions of the managers and the higher authorities (Bakotić, 2016). The
significant contributions include the considerations of the practical and the rational
implications of the findings of the case study with the suggestions for further research and
analysis. There are certain dimensions of the appropriate innovations for the different
processes which are understood with the help of learning of the different perspectives. It
helps in understanding the organizational processes and the formulation of the strategies
(Calvo-Mora et al, 2015).
Risks of not using perspectives for the development of the risk plan
There are certain risks involved when the different perspectives are not used for the
development of the risk plan. The identification of the different issues is not done and the

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employees feel demotivated while working. This further leads to the unproductive and
inefficient deliverance of the work in the organization (Bititci, Cocca and Ates, 2016). The
risk plan is not properly is developed and thus the issues are not managed properly. It leads to
the lack of association and communication among the employees and the authority of the
organization.
Steps for mitigating the risks
Risk mitigation is very important for the establishment of an effective project
structure. Constant reviewing and planning of the risks are very important so that the proper
plans can be applied for the same. The steps which are taken for mitigating the risks are on
the basis of the probability of the occurrence of the risks and the severity of the major
consequences which the company faces. The different steps for the mitigation of the risks
include assumptions or the acceptance of the existence of the specific form of risk. The
resources which lead to the generation of the risks must be avoided with the help of thorough
analyzation and the reviewing of the entire situation. The company must implement
significant actions for controlling the generation of risk and its consequences on the
company. The company can also reassign the accountability of the organization to different
authorities so that there are fewer chances of the generation of the risks (Calvo-Mora et al,
2015). The assigned authorities or the departments must monitor the effect of nature and the
impact of the risk on the business activities. In the process of the mitigation of the risk, the
customer assessment of the business performances must be considered. This will helps in the
parallel development of mitigating the risks.

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