HRM Business Report: Improving Employee Mental Health at Riveira

This report analyzes the challenges faced by Riveira Technology due to low employee mental health, drawing from a news story highlighting prevalent issues like work-life balance, demoralization, ineffective management, and lack of training. It applies HR theories such as Herzberg's two-factor theory, Maslow's hierarchy of needs, and behavioral management theory to diagnose the root causes of these problems. The report recommends strategies including employee training and development programs, job redesign for better work-life balance, implementation of effective leadership practices like transformational leadership, and fair compensation to improve employee morale and organizational productivity. Effective implementation of these recommendations is crucial for Riveira Technology to overcome these challenges and improve overall organizational performance. Desklib provides access to similar solved assignments and resources.

Running head: HUMAN RESOURCE MANAGEMENT
Human resource management
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Executive summary
The aim of this report is to discuss about the issues being faced by Riveira technology due to
having low mental health of the employees. Various issues are being discussed in this report in
relation to the mental stress of the employees. In accordance to the identified issues, various
recommended steps are also being discussed. This report concludes that, mental stress of the
employees will have direct impact on the organizational performance and productivity.
Therefore, effective implementation of the recommended steps will help to overcome the
challenges and enhance the organizational productivity.

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Table of Contents
Introduction......................................................................................................................................3
Case background..............................................................................................................................4
Identification of the issues...............................................................................................................5
Absence of work life balance......................................................................................................5
Demoralization of the employees................................................................................................6
Ineffective employee management..............................................................................................6
Lack of employee training...........................................................................................................7
Recommendations............................................................................................................................8
Employee training and development program.............................................................................8
Job redesign.................................................................................................................................8
Effective leadership in place........................................................................................................9
Compensation..............................................................................................................................9
Conclusion.....................................................................................................................................10
Reference.......................................................................................................................................11

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Introduction
In the current business scenario, management of the human resources is one of the key
challenging areas being faced by the contemporary business organizations. However, effective
human resource management is also important due to the fact that, organizational performance is
being determined by it (Alfes et al., 2013). There are various studies being carried out in the
recent times regarding the mental health of an average employee and it is being concluded that
majority is unhappy and dissatisfied with their current of profile. It is also being concluded that,
25 percent of the employees are thinking about job change (hcamag.com, 2018). Therefore, in
this challenging scenario, it is more difficult for the business organizations to enhance and
maintain the mental health of the employees.
Riveira technology is one of the emerging organizations in Australia catering to the
software requirement and support to the business clients. However, they are new in the business
and thus they are having lack of experience in managing the human resources. On the other hand,
low morale and mental health of the employees will restrict the productivity of them in the
market.
This report will discuss about the probable issues to be faced by Riveira technology due
to the lower mental health of the employees along with few other associated issues. Moreover,
the issues will be critically analyzed with from the perspective of various human resource
theories. In accordance to the identified issues, different recommendations will also be discussed
in this report.

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Case background
With the increase in the competitors in the market, employment opportunities are rapidly
increasing. However, the quality of the mental health of the employees is not satisfactory and
with the availability of other employment opportunities, a major section is looking for new jobs.
According to the given information, 25 percent of the total respondents are having the
assumption that, changing the job will improve the mental health and will be positive
(hcamag.com, 2018). Moreover, it is also being stated in the news story that, male employees are
more prone to the negative mental health compared to the female employees due to their more
career oriented objectives. A good percentage of the respondents are having the opinion that,
unhealthy relationship with their seniors is another reason for their changing of jobs.
The news story also discussed about the reasons due to which, unhappy employees are
forced to remain with their existing job profiles. One of the key reasons being identified is the
lack of financial ability for change of career. Another reason is the non-availability of the proper
job opportunity over their existing ones (hcamag.com, 2018). Thus, being forced to remain with
unfavorable job profiles further escalates the dissatisfaction of the employees, which further
decreasing the productivity and effectiveness of them in their workplace. In the case of Riveira
technology also, they are facing the risk of having the employees with negative mental health in
their organization. Thus, the lower will be the mental health of the organization; the lower will
be their organizational productivity. It is important for them to identify the issues being raised
and initiate preventive measures accordingly.

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Identification of the issues
The above discussed news story has discussed various issues related to the human
resource management. Thus, it is important to discuss those issues from the perspective of
Riveira technology along with their potential impact.
Absence of work life balance
One of the key issues being raised is the lack of effective and proper work life balance.
This is due to the reason that, to a certain extent, the mental health of the employees is being
determined by the work life balance provided by their organization. According to Isaacs, (2016),
work life balance refers to the process of designing the job profile for the employees in such a
way that, it will enable them to maintain their personal commitment properly along with
accomplishing the professional goals and objectives (Haar et al., 2014). According to the news
story, the job profile is affecting the personal life of the employees, which further reducing the
mental health of them. This is due to the fact that, the existing job profile of them is providing
less time and space for their personal commitment.
According to the Herzberg’s two factors theory, not having effective work life balance
will create dissatisfaction among the employees (Yusoff, Kian & Idris, 2013). This is due to the
reason that, work life balance is considered as the hygiene factor and thus absence of it will
create the dissatisfaction of the employees. Hence, dissatisfaction of the employees will further
reduce the productivity of the employees.

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Demoralization of the employees
Another issue being raised in the news story is the lack of motivation of the employees.
This is due to the reason that, negative mental health of the employees will create de-motivation
among the employees in their workplace (Appelbaum, 2013). In the news story, it is being stated
that, the career growth is the key responsible factor to demoralize them. The actual career growth
of them witnessed is lower than that of the desired outcome. It is creating dissatisfaction among
them, which further demoralizing them in their workplace. According to the Maslow’s hierarchy
of needs, financial growth is considered as safety needs and career growth refers to the esteem
needs (Lester, 2013). According to the theory, inability in resolving the needs of the employees
will ultimately lead to the demoralization of the employees.
In the case of Riveira technology also, if the safety needs of the employees including
financial security along with the esteem need of growth and recognition are not be met
effectively, then it will demoralize the employees.
Ineffective employee management
Another issue being raised from the news story is the ineffectiveness in managing the
employees. This is due to the fact that, in the news story, it is discussed that, 13 percent of the
total respondents are having the opinion that, they dislike their boss and thus, looking for job
change. This issue highlighted the mismanagement of the higher level management in dealing
with the employees. The more will be the ineffectiveness of the management of the higher level
management, the more will be the rate of turnover of the employees from the organization (Paille
et al., 2014). In the case of Riveira technology, higher turnover ratio of the employees will
involve more cost for them along with loss in terms of the competencies.

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According to the behavioral management theory, it is the responsibility of the managers
to understand the characteristics of their employees and manage them accordingly. According to
this theory, the more effective will be the determination of the characteristics of the employees,
the more will be the employee engagement in the workplace and vice versa (Greve, 2013). Thus,
in the case of Riveira technology, mismanagement of the higher level managers is reducing the
level of engagement of the employees in their workplace (Anitha, 2014). This is leading them to
look for other opportunities. It will have negative impact on their business operation if a majority
section of the employees are willing to leave jobs. The cost of recruitment and selection of the
new employees will get increased and Riveira technology will lose the positive employer
branding in the market.
Lack of employee training
Another issue being identified is the lack of training and development program for the
employees by the organization. This is due to the reason that, in the news story, it is stated that,
24 percent of the respondents are considering themselves as failure. This is due to the lack of
empowerment and training of them (Jehanzeb & Bashir, 2013). This will lead to the fact that,
employees will feel less attachment with their job profiles and they will just work for the sake of
doing job. This will not enhance the organizational performance of Riveira technology.
According to the theory of the employee empowerment, the more empowered will be the
employees in their workplace, the more will be their productivity (Ghosh, 2013). However, due
to the lack of employee training and development, the employees will lose their competencies
with time and will not be able to adapt with the change in the business scenario.

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Recommendations
In the above sections, various issues are being discussed that are raised in the discussed
news story. The impact of these identified issues will be both negative and positive for Riveira
technology. Therefore, it is important to have effective measures to mitigate the issues. The
following sections will discuss about the recommended measures that will help them in
overcoming the identified issues and enhance the organizational productivity.
Employee training and development program
Providence of training to the employees will help in reducing the stress from them. This
is due to the reason that, a majority portion of the employees is unhappy with their job profiles
due to their low competencies. Providing training will increase their level of competencies and it
will ultimately increase the productivity of them (Elnaga & Imran, 2013). Moreover, providence
of the training to the employees will further motivate them in their workplace. This is due to the
reason that, increase in the competencies of them will help them to accomplish their jobs
effectively. The more effectively they can perform in their workplace, the more favorable will be
the mental health of the employees.
Job redesign
Another effective measure that will help in enhancing the mental health of the employees
is the job redesign. Riveira technology should redesign their existing job profiles in order to
reduce the stress on the employees (Shantz et al., 2013). One of the key steps will be the job
flexibility. Employees should be given flexible time in accomplishing their jobs. This will create
more personal space for them, which will reduce the mental stress. Another step will be the job
division. Human resource managers should divide the difficult jobs among number of employees

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rather allocating to single employee. This will help the employees in reducing the responsibility
and working on shared basis. Thus, the mental stress will also be less.
Effective leadership in place
Leadership plays an important role in enhancing the effectiveness of the employees. it is
being recommended that, Riveira technology should initiate the concept of transformational
leadership. This includes involving the feedback and opinion of the employees in the decision
making process and enhancing the relevancy of the employees in their workplace. In addition,
initiation of the transformational leadership also involves promoting various activities in
motivating the employees. Thus, it will help Riveira technology in having effective management
of the human resources in place (Namasivayam, Guchait & Lei, 2014). Thus, the effective
management of the employees will help in reducing the stress from the employees and enhance
their mental health.
Compensation
Properly compensating the employees according to their job profiles will reduce the
stress from them. In the news story, it is being discussed that, good number of the employees are
dissatisfied with their career growth. Thus, it is important for the organization to have proper and
effective policy of compensation for the employees. According to the theory of compensation,
proper compensation will increase the alignment of the employees in their workplace from the
outer world and vice versa (Bryant & Allen, 2013). Moreover, financial benefits are the most
effective way of motivating the employees. Therefore, the employees should be well
compensated that will reduce the probability of looking out for new job opportunities.

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Conclusion
Thus, from the above discussion, it can be concluded that, there are various issues being
identified that are faced by Riveira technology in regard to the management of the employees.
This report also discussed the impact of negative mental condition of the employees on the
business operation of them. Number of negative impacts is being identified in this report. In
accordance to the identified issues, various recommended steps are also being discussed in the
report. One of the key recommended steps discussed in this report is the providence of the
training and development program for the employees along with redesigning the existing job
profiles of the employees. This report concluded that, effective implementation of the
recommended steps discussed in this report will help Riveira technology to overcome the
identified challenges and enhance the productivity of the employees along with reducing their
mental stress.

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Reference
Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2013). The link between perceived human
resource management practices, engagement and employee behaviour: a moderated
mediation model. The international journal of human resource management, 24(2), 330-
351.
Anitha, J. (2014). Determinants of employee engagement and their impact on employee
performance. International journal of productivity and performance management, 63(3),
308.
Appelbaum, E. (2013). The impact of new forms of work organization on workers. Work and
Employment in the High Performance Workplace, 120.
Bryant, P. C., & Allen, D. G. (2013). Compensation, benefits and employee turnover: HR
strategies for retaining top talent. Compensation & Benefits Review, 45(3), 171-175.
Elnaga, A., & Imran, A. (2013). The effect of training on employee performance. European
Journal of Business and Management, 5(4), 137-147.
Ghosh, A. K. (2013). Employee empowerment: A strategic tool to obtain sustainable competitive
advantage. International Journal of Management, 30(3), 95.
Greve, H. R. (2013). Microfoundations of management: Behavioral strategies and levels of
rationality in organizational action. The Academy of Management Perspectives, 27(2),
103-119.