Project Management: Online Ticketing System for RALS Project

This project management assignment focuses on the implementation of an online ticketing system for the Riverina Agriculture and Lifestyle Show (RALS). It encompasses a detailed analysis of the project's measurable organizational value (MOV), scope management, schedule, work breakdown structure, resource allocation, time estimation, and budget. The assignment includes a project risk analysis and mitigation strategies, along with a quality management plan to ensure the successful execution of the online ticketing system. The project's various phases, including initiation, planning, design, development, testing, implementation, and closure, are outlined, along with milestone completion dates and activity durations. The budget calculation, risk assessment, and quality control measures are also thoroughly examined to provide a comprehensive overview of the project's lifecycle. This project aims to improve customer service, increase revenue, and streamline operations for RALS.

Running head: PROJECT MANAGEMENT
Topic- Riverina Agriculture and Lifestyle Show
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
Part 1: Measurable organizational goal...........................................................................................3
1.1 MOV summarization.............................................................................................................3
1.2 Project value..........................................................................................................................5
Part 2: Scope management plan.......................................................................................................6
2.1 Project scope..........................................................................................................................6
2.2 Procedure of scope management...........................................................................................7
2.3 Project resources........................................................................................................................7
Part 3: Schedule and work breakdown structure.............................................................................8
3.1 Project Milestone...................................................................................................................8
3.2 Project activities.....................................................................................................................9
3.3 Resources of the project.......................................................................................................10
3.4 Time estimation...................................................................................................................11
3.5 Budget..................................................................................................................................14
Part 4: Project risk analysis and plan.............................................................................................16
4.1 Assumptions........................................................................................................................16
4.2 Project risks and management strategy................................................................................16
Part 5: Quality management plan..................................................................................................19
5.1 Statement on quality management.......................................................................................19
5.2 Description of activities for maintaining project quality.....................................................19

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6. Closure and evaluation..............................................................................................................20
6.1 Annotated Bibliography.......................................................................................................20
6.2 Developing closure checklist...............................................................................................20
6.3 Project evaluation................................................................................................................22
Bibliography..................................................................................................................................23
Appendices....................................................................................................................................25
Appendix 1: Annotated Bibliography........................................................................................25

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Part 1: Measurable organizational goal
1.1 MOV summarization
Measurable organization value is generally considered as one of the significant goal of
the project that is mainly used for elaborating the value that is brought within the project with the
help of various project team members.
Rank Factor Description Metrics Measurable
value
Time frame
1 Financial The
organization
“Globlex” spent
an amount of
money in order
to implement
the online
ticketing system
and it is
analyzed that
the money that
is spent on the
project helps in
enhancing the
yearly revenue
Project
calculation,
NPV as well as
Revenue
12% increment
in financial
value
1 months

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PROJECT MANAGEMENT
of RALS.
2 Operational The operations
of RALS can be
easily managed
with the help of
newly
implemented
system.
Management
plan
10% reduction
of additional
work
2 months
3 Customer The
implementation
of ticketing
system within
RALS assists in
providing the
facility of online
payment and
booking to the
customers and
as a result more
number of
customers wants
to utilize this
facility.
Suggestions
and feedback
15% increase
in the number
of customers
1 month
4 Strategy In order to
implement the
Strategic
analysis matrix
5% increase in
the utilization
2 months

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PROJECT MANAGEMENT
system of online
ticketing, RALS
utilizes proper
management
strategies that
are helpful in
implementing
the project.
of management
strategies.
5 Social The
organization
wants to involve
social media in
order to promote
the facility that
the company is
providing due to
the newly
implemented
system.
Social sites 12% increase
in the number
of customers
2 months
1.2 Project value
The project plan of online ticketing system assists in delivering some of the values which
are as follows:
Faster: The response time between the clients as well as RALS decreases which
enhances the speed of organizational operations as well as functions.

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Better: The customers of RALS can be able to receive proper facility of booking as well
as payment thus it can be analyzed that due to the implementation of online ticketing system
within RALS, the customer service of the organization can be easily improved.
Cheaper: The organization implements online ticketing system for providing cheaper
means in order to manage the organizational operation as the newly implemented system assists
in reducing the operation cost of RALS.
Part 2: Scope management plan
2.1 Project scope
The in-scope as well as out-scope of the project are as follows:
In-scope: The project in-scope includes:
 Implementation of ticketing system for customers
 Boosting financial revenue of the organization
 Helps in providing the opportunity of booking and payment irrespective of the
place to the customers
Out-scope: The project out-scope includes:
 Proper details of the materials are not provided
 Information about suppliers is absent

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2.2 Procedure of scope management
The procedures that are generally used within the project in order to manage the project
scope are elaborated below:
Collecting proper information about project scope: It is quite important to collect
proper information about scope of the project in order to complete the project as per scope.
Proper communication: Proper communication must be present between the team
members as well as higher authorities so that the scope of the project can be easily managed.
Tracking project activities: It is very much necessary to track all the activities of the
project in order to complete the entire project within estimated time and budget. This assists in
managing the scope of the project.
2.3 Project resources
The resources that are utilized in the project are as follows:
Human resources: The people who are associated with the implementation of online
ticketing system are as follows:
Resource Name Std. Rate
Project manager $45.00/hr
Project planner $40.00/hr
Project developer $35.00/hr
System tester $35.00/hr
Financial manager $30.00/hr

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Human resource manager $35.00/hr
Technical engineer $35.00/hr
Risk analyst $30.00/hr
Software requirements: The software requirements of the project include reporting tool,
management tool, communication tool and more.
Hardware requirements: The hardware that is needed within the project includes
processor, backup system, data storage and more.
Facility requirement: The project manager must create teams in order to execute the
project as per the assumed time and budget.
Others: The workers of the organization must be provided with proper facility of training
in order to complete the entire project effectively.
Part 3: Schedule and work breakdown structure
3.1 Project Milestone
Task Name Completion date
Milestone 1: Completion of initiation phase Thu 2/22/18
Milestone 2: Completion of planning phase Thu 3/8/18
Milestone 3: Completion of designing phase Wed 3/28/18
Milestone 4: Completion of development phase Tue 4/10/18
Milestone 5: Completion of testing phase Mon 4/30/18

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Milestone 6: completion of implementation phase Mon 5/28/18
Milestone 7: Closure phase completion Thu 5/31/18
3.2 Project activities
Figure 1: Project activities
(Source: Created by Author)

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3.3 Resources of the project
Figure 2: Project resources
(Source: Created by Author)

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3.4 Time estimation
Task Name Duration Start Finish
Online ticket booking system in RALS 91 days Mon 1/22/18 Mon 6/4/18
Initiation phase 23 days Mon 1/22/18 Thu 2/22/18
Creating business case 6 days Mon 1/22/18 Tue 1/30/18
Identifying project requirements 5 days Wed 1/31/18 Tue 2/6/18
Analyzing feasibility of the project 4 days Wed 2/7/18 Mon 2/12/18
Creating project charter 3 days Tue 2/13/18 Thu 2/15/18
Hiring project team members 5 days Fri 2/16/18 Thu 2/22/18
Milestone 1: Completion of initiation
phase
0 days Thu 2/22/18 Thu 2/22/18
Planning phase 26 days Fri 2/23/18 Wed 4/4/18
Creating plan of the project 5 days Fri 2/23/18 Thu 3/1/18
Creating plan for managing resources 6 days Fri 2/23/18 Fri 3/2/18
Financial plan 4 days Fri 3/2/18 Wed 3/7/18
development of project management plan 5 days Fri 3/2/18 Thu 3/8/18
Quality management plan 6 days Fri 3/16/18 Fri 3/23/18
Assigning works to project team
members
6 days Mon 3/26/18 Wed 4/4/18
Developing communication plan 5 days Thu 3/8/18 Thu 3/15/18
Milestone 2: Completion of planning
phase
0 days Thu 3/8/18 Thu 3/8/18