Talent Management and Organizational Culture Comparative Analysis

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This report provides a comprehensive comparative analysis of talent management and organizational culture, focusing on two prominent hospitality service providers: Rocco Forte and Warner Leisure Hotels. The report begins with an introduction to talent management and its significance in fostering employee development, motivation, and organizational efficiency. It then delves into the background of both organizations, highlighting their key characteristics and operational strategies. A detailed literature review explores the core concepts of talent management, the impact of organizational culture, the interrelationship between the two, and the benefits of their effective collaboration. The main body of the report presents a comparative analysis of Rocco Forte and Warner Leisure, examining aspects such as organizational culture, employee wellbeing, benefits, skills development, future training, and overall talent management approaches. Finally, the report concludes with recommendations for improving talent management practices and fostering a positive organizational culture within both companies, supported by the findings of the literature review and the comparative analysis.
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Table of Contents
Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Background of chosen organisation.......................................................................................3
Literature Review...................................................................................................................5
Synthesis your literature review.............................................................................................7
Comparative analysis .............................................................................................................7
Recommendations..........................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Talent management is an adequate basis under which business make better understanding about
an individual behaviour, skills, experience, attributes and knowledge. It is a practice through
which capability of a business to retain and attract skilled and talented employees get attracted
over a longer period of time. It is induced continuously in order to enhance quality of employee,
repetitive motivation, development of skills and knowledge by which overall working
performance and productivity of business is enhanced. The major purpose of talent management
is to create and develop effectual and motivated workforce by which ability to attract both short
and long term goals and objective become easier and flexible. In addition organisational culture
also gets managed by which rate of productiveness and its working efficiency is developed with
higher sufficiency and adequateness. It assist to accomplish working and completion of task
within stipulated period of time by which collection of expectations, values, practices and
appropriate guidance is offered to all workers(Alamri and et. al., 2019).
The report below is based on Rocco Forte a hotel that is British hotel group that was
founded in year 1996 by Sir Rocco Forte and by his sister Olga Polizzi. On the other hand
Warner leisure hotel is considerate that is a hospitality service provider which is run and owned
by coastal properties within UK. The report below include discussion about talent management
and organisational culture, comparative analysis on the basis of culture, employee wellbeing,
employee benefits, skills, future development and training.
MAIN BODY
Background of chosen organisation
Rocco Forte: It is a British owned hotel that was established in 1996 and also has located
in 14 hotels within the European cities along with this beach resorts in Sicily and Apullia. The
company current opening its branch within Saudi Arabia and China as Sir Rocco Forte is a Chief
executive officer and chairman and on the other Olga Polizzi is a director of design and Deputy
Chairman of an organisation. The hotel is takeover by Forte group by Granada plc and they are
former of RF hotel. The first hotel of Rocco is purchased in 1997 from former forte group hotel
that is named as The Balmoral Hotel within Edinburgh and it has been put out for the sale by
newly owner of Granada plc. In the year 2001 the hotel get de-merger with Compass group and
that is based upon the interest of media. Furthermore, its trademark is get returned by Sir Rocco
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Forte as in relation to show a positive gesture that is intended to dispel and processed better
legacy as for to take-over the business(Anlesinya, Dartey-Baah and Amponsah-Tawiah, 2019).
In the year 2003, the hotel get changed its name to Rocco Forte Hotel to The Rocco forte
collection as in the 29 July 2007. The group’s sale of hotel is having an office that is located in
Rome, London, Moscow, Madrid, Frankfurt, Los Angeles and New York City with having a
headquartered in 70 Jermyn Street London, England. As the hotel comes under the brand name
of Rocco Forte Hotel limited as its group is owned and manages with relation to five star luxury
hotels as Hotel de Rome, Brown's Hotel and Hotel Amigo and they all are members of The
leading Hotels of all across the world. The hotel is situated as an exquisite hotel and it is situated
under exceptional locations. As from Rome to London, Sicily To Shanghai all the property of
hotel is unique and stepped the spirit of united fond of Forte Family’s signature and it also define
Anglo, Italian style, Warmth and sophistication(Chung and D’Annunzio-Green, 2018).
Warner leisure hotel: It is a hospitality service provider that is usually get owned by 14
countries with having coastal properties that is surrounded all across UK and consist of North
Wales, Herefordshire, Somerset, North Yorkshire, Isle of Wight, Suffolk, Berkshire,
Nottinghamshire and Warwickshire. The Warner hotel was opened by Captain Harry Warner in
Northney Holiday Camp that is situated within Hayling Island and it is in year 1932. It is
eventually get close for the development of house and as the time passes in year 1937 the owner
had opened Coronation Holiday Camp and for today’s time it is known as Lakeside Coastal
Village and it is purchased by Sinah Warren in the late 1960. Furthermore, Warner Holidays
purchase Mill Rythe Holiday Camp and it is formally known as Sunshine Holiday Camp and that
is owned by Butlins and it is also be owned by AwayResorts. Moreover the hotel get merged
with Seaton Holiday camp as it is its neighbouring as Blue Water camp as in year 1990 and that
furthermore become Lyme Bay Holiday Camp.
The hotel also initially worked with the camp of adults-only and that is offered at
Lakeside, Corton and Bembridge as it is completely related to family oriented way. The
company has grown up as in order to provide higher treat and offer a proper holiday that is
processed for a week or might have more than that as well and it is depends on the choice of
visitors and clients. The Warner time consist of unwinding, exploring, entertained, playing and
dining of various styles as it is as mostly of coastals by which outstanding heritage and natural
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beauty is offered by which better level combination of winter and romantic plants is processed in
fun mode(D’Annunzio-Green, 2018).
Literature Review
What is the basic concept of talent management?
As per viewpoint of Mona Momtazian, 2020, talent management is basically to connect
suitable understanding through human resource management is processed within the business. In
induces higher level of motivation within which working potential get increases through which
personal development and its abilities to perform their own working is increases. It is basically a
systematic, attracted, developed, engaged, identified and deployment by which individual value
and image get modified through which working potential and its effectiveness is increases along
with this each operation and responsibilities is fulfilled by an individual within the business. It
actually induces highly transactions thus instead of it direct focus is maintained towards
transformational implementation and strategic formulation. It assist to meet basic goals and
objectives as by predicting overall working as with this effective changes is addressed so that
overall business performance and productivity is improvised by which better strategy is induced
in successful mode. It also used to attract and retain top talent by which skilled employee get
attracted and retained by which higher contribution is induced. In this overall skills and abilities
are continuously get covered as by reducing the knowledge gap through which smooth functions
are processed by which workload also get reduce and eventually turns to better performance. For
this employee engagement and involvement get enhanced in systematic manner as with this
consistent direction and pathway is offered by which necessary changes is induced with
perfection.
The basic understanding about the impact of organisational culture within an organisation
As according to the viewpoint of Corey Moseley, 2020, an organisational culture is
always be essential for the business and for its growth through which overall working standard is
enhanced in successful manner. The culture of an organisation is always be required as it usually
define internal and external identity by which better attribute is offered by which working
nuances is getting managed. It has significant impact over the working attribute by which culture
benefits and its values are increases. The culture gets processed with support of core values and
it is a reflection of an individual as on the basis of working aspect. In this business conduction,
management, workflow, interaction in between other team members and customer treatment get
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enhanced so that certain actions and belief is also get managed and controlled systematically.
The working culture always gets transformed with the employees and it is the better advantage
and benefits through which direct impact is induced in relation to employee advocacy and
delegacy. In this an individual get make perfect use of team work and individuality by which
effectual contribution is induced in perfect manner. A strong culture always attract individual
through which strong impact over community is addressed that enhance level of involvement and
encouragement as by making balanced focus and concern. The well functioned culture is
promoted from the initial stage of on-boarding as with this potential of an individual is increases
and more often is requires to fulfil essential changes and guidance so that working credibility is
addressed that is always be in favoured on organisation growth and development.
The effective interrelationship in between talent management and organisational culture
As per according to the point of view of Aanya Rose, 2020, a human resource
management and a talent management is an essential prospect under which integrated outcome is
attained and through this engagement, motivation, retention, attraction and indulgent of
employee get processed in timely constraint. In this management perform clear goals and
development by which sustainable environment is created under which attainment of goals and
objectives become clearer and flexible. In prospect of culture various norms and behaviour is
induced by which equal value and its attribute is shared and exchanged effectively. In this
relevance of culture is promoted by which basic structure is induced through which organised
mission and vision is processed in terms of recruitment and hiring. In this growth, opportunities
and development is induced in sustained mode. For this leader as well as management of a
business make certain actions that used to maintain clear focus and for this rewards and other
benefits is offered by business through which clear information is processed by making direct
commitment. In this employee get worked in relation to value system, culture and belief is
balanced through which balanced level of clarity and ease is induced with perfection.
What are the benefits of effectual collaboration of talent management and organisational
culture?
According to the viewpoint of Emon Dastidar, 2019, talent management is an essential
prospect as with this effectual level of stability is induced as with this various opportunities is
induced by which employee well being also get enhanced. It is also be a process in which staff
maintenance and development is also be necessary and it is processed by involving recruiting,
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retaining, training and development of staff within an organisation. It induces critical effect by
which steady workforce is induced that share balance strategy and goals by which technological
growth is induced as by adoption of new learning and development. It enhance hiring
methodology that engender the benefits by which long term suitability is induced by which
simplified change is induced over repetitive mode. In this employee growth and development is
improvised by which personal growth and development is induced as with this successful
planning framework is induced and for that proper training and development is used by which
strong capabilities is developed. It is also be used to retain the better workforce through which
strong quality is developed by which attrition also get reduced in which talent mapping also get
managed and controlled. In addition it is also be used to develop better consistency through
which higher heights is induced by which persuasiveness is managed by which working
efficiency is developed in better way.
Synthesis your literature review
Talent management is a fundamental practice that is used within an organisation so as to
promote and advance working culture and its standards. In this effective level of advancement
within working standards is processed that make easier for business to achieve its standardised
outcome and target in appropriate manner. It is also be beneficial for the business as with this
attraction and retention of skilled and potential employee in systematic manner. It process more
values to the working standards as with this working credibility and its efficiency get advanced
by which interrelationship in between organisation and employee's is advanced with perfection
and certain adequateness. In addition to this it processed varied range of benefits as with this
positive working culture is promoted as with this long term success and development is achieved
with adequateness. In this simplified range of benefits and other facilities is advanced as with
this consistent level of development within working standards is processed in systematic process.
Comparative analysis
It is very essential to do a comparative analysis between the Rocco Forte Hotels and
Warner Leisure hotels because it will enhance the high knowledge regarding the hospitality and
tourism sector within the business industry. Comparison can be shown below:
BASIS Rocco Forte Hotels Warner Leisure Hotels
Organisational culture Organisational culture refers to the
integration of values, customs,
In this Warner Leisure Hotels,
business enterprises can highly
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practices that guide the team
members within business
enterprises. In context of Rocco
Forte Hotels, they can consider their
staff members as a family where
they can perform their roles
effectively and efficiently(Glaister
and et. al., 2018). In this Hotel can
follows the Clan culture within their
business enterprises where every
employees are working as a family
members where the manager can
highly focus on mentoring, and
doing task together so that
objectives can be attained on time
and in an effective manner. This
helps in flexibility and adaptability
so that higher changes can be easily
accepted by the company.
For employer perspective- This
clan culture is very effective
because employees do their best and
objectives can be attained
effectively and efficiently. This will
helps in generating higher success
by attracting large base of
customers.
For employee perspective-
Adopting this culture is very
effective for team members of the
Rocco Forte because it will
adopted the Market oriented culture
where they can highly focus on the
completing and attaining the task on
specified period of time. This wills
emphasis on maximizing the high
market growth and share within the
competitive marketplace. As the
company highly focus on their
sustainability. in this firm will
mainly designed their tactics and
strategy that values for the
customers so that high revenues can
be gained by the business
enterprises.
For employer perspective- Using
this culture within the business
enterprise helps the employer of
Warner Leisure Hotels to enhance
the profit share by attracting the
large base of customers.
For employee perspective- Market
oriented culture is enhancing the
living of the employees as they can
get high wages for their effective by
making a connection with
customers.
In this key challenge that a
company face is that sometime
employees are dissatisfied with the
working culture because of
competitive working in the working
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develops the employee engagement
and also satisfied them with the
work. It will help in their future
growth.
The major challenge that is faced
by the Rocco Forte Hotels is that
during this employees are working
less as they spend their time by
doing talking that will create
distraction. This will majorly affect
the growth of the business
enterprises.
environment. it will majorly affect
the productivity and proficiency of
the business enterprises(Holck and
Stjerne, 2019).
Wellbeing This factor is majorly related to the
employees working life that is based
on quality and safety of the physical
environment. In context of Rocco
Forte Hotel, organisation can
announced the Wellness revolution
where it includes the health of
customers and employees. Also
offers the Wellness tourism etc.
For employer perspective
following wellness is very helpful to
generate the high profits and
sustainability within marketplace. In
this for health wellness company
can focus on offering the healthy
and nutrition food to their people
that also effective for their body
which will attracts the large base of
customers and profits would be
Wellbeing with in the Warner
Leisure Hotels is describe as a
health and safety if the employees
and customers. Within tour and
hospitality industry this aspect is the
major one that will helps in
attracting the large number of
customers and gaining higher
profits. For wellbeing company
adopts the excellent dining to the
customers and provides the peace
atmosphere where they can enjoy
their holidays effectively. For
Employer perspective- The
following wellbeing helps in
attracting the high base of customers
that will reach the achievement of
high profit margin(Liu and et. al.,
2020).
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increased(Whysall, Owtram and
Brittain, 2019).
For employee perspective – In this
company can highly focus on
offering the wellness program to
their employees that the health
insurance which helps in
maximizing their wellbeing and
development so that they can get
high returns in their futures.
In this Rocco Forte can includes the
foremost challenge as they includes
high cost because for this they can
hire the new consultant who guides
in an appropriate manner that
includes high fees which affect
operating profits of
company(Maurya and Agarwal,
2018).
For employee Perspective- To
follow the health and safety laws
employees can feel safe and it will
also enhance their trust towards the
company.
The main challenge that the Warner
Leisure hotel can face is that due to
lack of employee engagement affect
the wellbeing programs as they are
not majorly benefited to the
company profits because of clashes
present within employees.
Employee Benefits It defines as a non monetary
benefits that a company can offers
to their workers according to the
employee contract. In case of the
Rocco Forte Hotel they can offer to
their employees basically a work
benefits that can includes the
development of skills and offer
working hours and leaves(Mensah,
2019). In this workers can get the
24*7 coach who can guide them for
future career development ands also
Within Hospitality industry
employee benefits play a major role
in attaining task and profits within
the company. In case of Warner
Leisure hotels, they can offers the
health care benefits to their
employees which reflects the
financial security for the employees.
For employer perspective – This is
beneficial for making a good
relation with the employees so that
high profitable results can be
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enhance the personal life by
motivating them towards the keep
learning which helps in developing
their career journey(Taylor, 2018).
For employer perspective
offering these employee benefits to
their employees helps in achieving
the task in effective and efficient
manner and also on time so that
high sustainability can be enjoyed
by firm. For employee perspective-
This will develop their future career
and also supports their living
lifestyle.
In this company face the challenge
related to the high cost expenses and
also balancing the priorities of the
employees.
enjoyed by the firm.
For employee perspective-
Following the employee benefits
helps in developing their
satisfaction within company as they
can get the health safety and also
maternity leaves so that they can do
balance with their personal and
professional life.
In this company can face the key
challenge related to employee’s
conflicts regarding getting employee
benefits which will affect the
productivity within Warner Leisure
group.
Skills Within Rocco Forte Hotels,
employees have high knowledge
regarding the customer service so
that they can attracts the high level
of customers and gaining more and
more profits. in this they also have
the knowledge regarding the
cultural awareness so that high
benefits can be gained. For
employers perspective- It will
develops the loyal base of customers
for the company to a longer time
frame so that high profitable results
For sustaining in the market Warner
Leisure Hotels can highly focus on
skills at the time of hiring
employees. In this they can majorly
focus on the communication skills
because without good
communication the organization
cannot attracts the high base of
customers which is very essential for
gaining high profits. For employee
perspective- It is beneficial for
gaining their future development
related to communicate in larger
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can be attained(Reilly, 2018).
For employee perspective-
Following skills helps in developing
the high relation with customers so
that customers are feel connected
with company and attracts towards
it.
audience(Pantouvakis and Vlachos,
2020).
For employer perspective- This
helps inn developing the brand
image of the hotel in the competitive
marketplace.
Training and Future
Development
In this Rocco Forte Hotels can
highly focused on offering the
training to their employees so that
their future is to be build in positive
manner. In this they can adopts the
gamification techniques so that
employees are getting motivating
for attaining the task in appropriate
manner.
In this employee knowledge and
skills is to be developed and firm
will gain high profits(Shamim and
et. al., 2019).
In Warner leisure Hotel company
can highly focus on need based
training where employer can
analyzed the employees needs and
offer the training according to that. it
will helps in maximizing their
productivity and organization can
gain high profits.
On this company can face the major
challenge related to high cost and
more time due to this they cannot
focus on some essential
task(Sheehan, Grant and Garavan,
2018).
Recommendations
From the above analysis it is to be recommended that Rocco Forte Hotels can adopts the
Task culture within the organisation so that the work can be allotted to employees as pr their
skills so that it can be dome on time and in an effective manner. Due to this employees can talk
less and focus on work. Further manager can adopts the high wellbeing and for this they can
adopts the use of technology so that hiring experienced candidate cost should be removed. In
adopting employee benefits company adopts the digitalization so that offering the high quality
wellbeing is effective and profitable. For solving all issues related to skill, training and
Development Company can upgrade their technology so that they can save their most of time
and cost(Yaseen, Shatnawi and Obeidat, 2018). On the other hand Warner Leisure hotel, it is
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recommended that the company can adopts the role culture where they can divides the work as
per their skills and knowledge so that high profitable result can be enjoyed by firm. This will also
helps in developing the employee engagement so that wellbeing is also to be good. Further they
can adopt the Artificial intelligence in offering the training to their employees so that they can
effectively understand the targets and focus on attaining the goals effectively and efficiently.
CONCLUSION
It has been concluded from above report that talent management is an essential prospect
for the business as with this ability to enhance working standards and its profitability both get
enhanced in productive basis. For this working nuance of business, are increases in which ability
to attain its standardised goals and target is managed and controlled with perfection. In this
organisational culture is also be the basic standard under which working operations and functions
is operated in effective manner and with this rate of sustainability is enhanced with continuous
period of time. The collaboration of organisational culture and talent management is processed
with balanced in which employee get sustained within the business for longer period of time and
on the other hand working credibility also get enhanced. Moreover, comparative analysis is
considerate that is dependent over employee benefits, skills, future development and many other
factors in addition to current challenges that is faced by an organisation along with
recommendations.
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REFERENCES
Books and Journals
Alamri, M. and et. al., 2019. Avoiding hidden inequalities in challenging times: can talent
management help?. In Inequality and Organizational Practice (pp. 161-188). Palgrave
Macmillan, Cham.
Anlesinya, A., Dartey-Baah, K. and Amponsah-Tawiah, K., 2019. Strategic talent management
scholarship: a review of current foci and future directions. Industrial and Commercial
Training.
Chung, K.L. and D’Annunzio-Green, N., 2018. Talent management practices in small-and
medium-sized enterprises in the hospitality sector. Worldwide Hospitality and Tourism
Themes.
D’Annunzio-Green, N., 2018. Cornerstones of talent management as a strategic priority in the
hospitality. Worldwide Hospitality and Tourism Themes.
Glaister, A.J. and et. al., 2018. HRM and performance—The role of talent management as a
transmission mechanism in an emerging market context. Human Resource Management
Journal. 28(1). pp.148-166.
Holck, L. and Stjerne, I.S., 2019. How Inclusive Can Exclusive Talent Management Be?.
In Managing Talent: A Critical Appreciation. Emerald Publishing Limited.
Liu, Y. and et. al., 2020. Talent management and the HR function in cross-cultural mergers and
acquisitions: The role and impact of bi-cultural identity. Human Resource Management
Review, p.100744.
Maurya, K.K. and Agarwal, M., 2018. Organisational talent management and perceived
employer branding. International Journal of Organizational Analysis.
Mensah, J.K., 2019. Talent management and talented employees’ attitudes: mediating role of
perceived organisational support. International Review of Administrative Sciences.
85(3). pp.527-543.
Pantouvakis, A. and Vlachos, I., 2020. Talent and leadership effects on sustainable performance
in the maritime industry. Transportation Research Part D: Transport and
Environment. 86. p.102440.
Reilly, P., 2018. Building customer centricity in the hospitality sector: the role of talent
management. Worldwide Hospitality and Tourism Themes.
Shamim, S. and et. al., 2019. Role of big data management in enhancing big data decision-
making capability and quality among Chinese firms: A dynamic capabilities
view. Information & Management. 56(6). p.103135.
Sheehan, M., Grant, K. and Garavan, T., 2018. Strategic talent management: A macro and micro
analysis of current issues in hospitality and tourism. Worldwide Hospitality and Tourism
Themes. 10(1). pp.28-41.
Taylor, S., 2018. Resourcing and talent management. Kogan Page Publishers.
Whysall, Z., Owtram, M. and Brittain, S., 2019. The new talent management challenges of
Industry 4.0. Journal of Management Development.
Yaseen, H., Shatnawi, Y. and Obeidat, B., 2018. Reviewing the literature of the effect of talent
management on organizational effectiveness. Journal of Social Sciences (COES&RJ-
JSS). 7(2). pp.139-156.
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ONLINE
Momtazian. M., 2020. What is talent management and why it is important. [Online] Available
through: < https://expert360.com/resources/articles/talent-management-important >.
Moseley. C., 2020. 7 reasons why organisational culture is important. [Online] Available
through: <https://blog.jostle.me/blog/why-is-organizational-culture-important>.
Rose. A., 2020. Talent management and the importance of culture. [Online] Available through:
<https://smallbusiness.chron.com/talent-management-importance-culture-64444.html>.
Dastidar. A., 2019. What are the benefits of talent management. [Online] Available through:
<https://www.saviom.com/blog/benefits-of-talent-management/>.
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