Principles, Models, and Theories for Salon Management Report

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This report analyzes the management of the hairdressing salon "Rock Paper Scissors" within the contemporary Australian environment, focusing on the application of management principles, models, and theories. It examines the importance of planning, organizing, leading, and controlling the salon's operations, while also considering external environmental factors and contemporary management challenges. The report highlights the significance of key management principles such as division of labor, unity of command, and fair treatment of employees. It also explores the Competing Values Framework and Goal-setting Theory as applicable models. Furthermore, the report addresses challenges such as staff control, advertising, and occupational health and safety regulations within the Australian context. The report concludes with recommendations for improvement, emphasizing the need for a structured management approach to ensure the salon's success. The assignment is available on Desklib, a platform providing past papers and solved assignments for students.
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Running head: PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
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1PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
Executive Summary
The aim of this report is to analysis about how a hairdressing salon called “Rock Paper
Scissors” can be managed successfully in the contemporary Australian environment. A
management consultant hired by the owners of “Rock Paper Scissors” to help them writes the
report about how to manage better. The report has focused on the principles, models and
theories of the management and proposed the planning, organizing, leading and controlling
the hairdressing salon. The report will also discuss the external environmental factors, which
are affecting the salon and the contemporary management challenges. The report will
conclude with summarizing the whole facts. It is recommended that Hairdressing dressing
salon needs better management structure in the contemporary Australian environment.
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2PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
Table of Contents
Introduction................................................................................................................................3
Principles of Management..........................................................................................................3
Model and Theory of Management............................................................................................4
Environmental Effect on the Salon............................................................................................5
Contemporary Management Challenges and Recommendations..............................................6
Conclusion..................................................................................................................................7
References..................................................................................................................................8
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3PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
Introduction
Management consulting is the way to help the organizations for its improvement of
performances, which is operated primarily by analyzing the current organizational problems
and therefore developing improvement plans by minimizing the problems. Management
consultant in an organization is the person, who provides professional advices, which helps
the organization to run it effectively and successfully (Laudon & Laudon, 2016).
Management consultant is an important designation that a company hires to work more
effectively efficiently.
The aim of this report is to analyze about how a hairdressing salon called Rock Paper
Scissors could be managed successfully in the contemporary Australian Environment. A
management consultant hired by the owner of the salon Rock Paper Scissors to help them and
give advices about how to better manage the salon. The report will focus on the principle,
model and theory of management, which would be required to plan, organize, lead and
control the organizational structure of the salon. The report will also discuss the external
environmental factors in the context of Australia and contemporary management challenges
that the salon is going through. Then, the report will search recommendations that a
management consultant can provide.
Principles of Management
Henri Fayol has described the fourteen important essential management principles in
his book General and Industrial Management. These principles are the key to the successful
management and many organizations across the globe follow it (Morden, 2017). The
hairdressing salon Rock Paper and Scissors should follow the necessary management
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4PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
principles and the management consultant should analyze the values this principles and apply
it accordingly in the organizational structure.
The salon should follow the division of work or labor principle of management. There
should be small distribution of the whole workforce of the salon Rock Paper and Scissors into
subdivision of the tasks, which should be based on the expertise and specialization (Morden,
2017). The small division of the whole work would help the organization to handle the work.
This type of work division will lead the organization into individual development too.
The salon should maintain the principle of one boss. There should be the one highest
authority who will take all the important decisions in the organization. However, he or she
should consult with his or her sub-ordinates and take decisions for the purpose of betterment.
Thus, this will help the organization to maintain an overall unity as if the employees are
receiving information from only one person and it will help them to avoid conflicts and
confusions. This is also related to good leadership theory (Quinn et al., 2014).
The salon management should pay fairly and reasonably to all its employees, as this is
the primary motivation for the employees to stick to the work. There should be reward-giving
opportunity for its employees as this influences the productivity (Rudani, 2013). The
managers should treat kindly to all the employees and develop morale in the workforce of the
organization.
The management of the organization should organize first the above-mentioned ideas
and execute a proper planning of those ideas. The leader or manager should command over
the ideas to all level of employees and co-ordinate it accordingly in the organizational
structure.
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5PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
Model and Theory of Management
The management model in this case could be Competing Values Framework. This
model is applicable in the salon Rock Paper Scissors to achieve more flexibility and
adaptability, however, to maintain the stability and control over its organizational structure.
The Quinn and Rohrbaugh propose this management model in 1983. This model is based on
the work effectiveness in an organization. There are two dimension of this organizational
effectiveness. The first dimension focuses on the organization, the focus centers around its
people, which is an internal emphasis. The external focus is on the organization itself
(Cameron et al., 2014).
Due to application of the model on the salon’s workforce, the first dimension will
help to bring the stability, control in the organization as it is based on hierarchy of the
organization, and the second dimension will help in repairing the organizational gap. This
dimension focuses on the managerial tasks. However, this model can be used as a strategic
tool to improve management programs and supervision. This model could be used as a
teaching tool for the managers to analyze and understand the organizational process and
functions (Quinn et al., 2014).
The salon could follow the management theory like Goal-setting Theory. The
management consultant of the salon proposes the theory and its application. This theory
works on the setting goal and its effect on the workforce. Edwin Locke who has proposed this
theory found that individual with difficult goal performs better than those with easy or
general goal (Locke& Latham, 2013). However, the managing consultant should give
responsibility for difficult task on an individual worker in the salon. The goal should be
defined clearly and have specific timeline to complete. The organization and its employees
should put effective commitment about the goal. The management of the organization, in this
case, the salon Rock Paper Scissors should set up a feedback method to receive information
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6PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
about the progress of the goal. The goal-setting theory helps the workers and management to
work together effectively and produce best efforts towards a work (Locke& Latham, 2013).
However, the management should apply this theory to motivate its people.
The organization, Rock Paper Scissors needs an effective strategic planning to
execute its strategies about the workforce. The strategic management should incorporate
defining the organization’s goal and its direction, decision-making procedure and allocating
the resources to achieve the goal (Cassidy, 2016).
Environmental Effect on the Salon
The hairdressing salon Rock Paper Scissors is situated in Australia. In the Australian
context, the management should aware about the staffs’control, as this is very important issue
for the stakeholders. Stuff control is how effectively a manger managing its stuffs. The
stakeholders are those people who are interested in business only. As the stakeholders
demand is large in Australia, it is important to manage the stuffs of the salon Rock Paper
Scissors (Medlin, 2013). The management should promote and advertise the salon’s services
and goods, as this is also important in Australian context. Advertising is very important in the
Australian context as there are many entrepreneurs now days in Australia who is doing
business. However, to stand out among them, advertising is an effective tool to sustain.
The management should ensure the occupational health and safety regulations for all
its workers. Australia is very strict about the worker’s occupational health and safety
measures (Zanko& Dawson, 2012). In Australia, there are various rules and regulations about
occupational health and safety measures. The salon management should ensure all the rules
and regulations about the occupational health and safety management.
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7PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
Contemporary Management Challenges and Recommendations
The management of the salon Rock Paper Scissors is facing a number of challenges.
However, if the challenges are being removed, the company will flourish. The salon is facing
challenges like demand for managing consultant. The managing consultant has identified that
the company needs the strategies of division of the work into appropriate labors. The work
distribution should be subdivided from an overall goal of the organization. The workers
should get fair remuneration for their workload and in this way; the management could
motivate its workers. The manager should a person who will provide instructions to all its
employees. The manager’s instruction will help to build a unity in the organizational
workforce. The manager should communicate effectively with all its employees and treat
them with kindness. It is recommended to apply a motivational outlook on the organizational
workforce.
Conclusion
It can be concluded by stating that the managing consultant is necessary for the
Australian Salon Rock Paper Scissors. The managing consultant is giving suggesting in this
report for the improvement of the workforce. The management is facing number of
challenges in the organizational structure. The recommendations are based on the
management principles, models and the theories. There is also environmental effect on the
salon as this salon is situated in Australia. however, the salon’s manager should think about
this factor as context affects largely on an institution. Based on the above condition the
consulting manager would provide recommendations.
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8PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
References
Cameron, K. S., Quinn, R. E., DeGraff, J., & Thakor, A. V. (2014). Competing values
leadership. Edward Elgar Publishing.
Cassidy, A. (2016). A practical guide to information systems strategic planning. CRC press.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Locke, E. A., & Latham, G. P. (2013). Goal setting theory, 1990. New developments in goal
setting and task performance, 3-15.
Locke, E. A., & Latham, G. P. (Eds.). (2013). New developments in goal setting and task
performance. Routledge.
Medlin, B. (2013). Performance management-or lack thereof-at Bella's. Journal of Business
Cases and Applications, 7, 1.
Morden, T. (2017). Principles of management. Routledge.
Quinn, R. E., Bright, D., Faerman, S. R., Thompson, M. P., & McGrath, M. R.
(2014). Becoming a master manager: A competing values approach. John Wiley &
Sons.
Rudani, R. B. (2013). Principles of management. Tata McGraw-Hill Education.
Zanko, M., & Dawson, P. (2012). Occupational health and safety management in
organizations: A review. International Journal of Management Reviews, 14(3), 328-
344.
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9PRINCIPLES, MODELS AND THEORIES OF MANAGEMENT
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