Detailed Report on Responsibilities in Health and Social Care Settings
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Report
AI Summary
This report comprehensively examines the roles and responsibilities within health and social care settings. It begins by outlining the functions of social and health care professionals, emphasizing their impact on society and the importance of ethical conduct. The report then differentiates between working and personal relationships, highlighting the significance of boundaries and professional conduct. It further explores the roles of regulators and advisors in ensuring quality care and patient compliance, emphasizing the importance of adhering to agreed-upon working methods for safety and legal compliance. The report also details how to contribute to quality assurance processes and the benefits of partnership working in healthcare, including improved service delivery and resource sharing. Finally, it discusses best practices for collaboration and ways to enhance partnership working to achieve better outcomes in health and social care.
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Responsibilities of
health and social care
1
health and social care
1
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Roles and responsibilities and health and social care settings....................................................3
Ways in which a working relationship is different from a personal relationship......................4
The role of regulators and advisors within health and social care..............................................4
Why is it important to follow agreed ways of working..............................................................5
How to access details of agreed ways of working......................................................................5
How to contribute to quality assurance processes to promote positive experiences for
individuals receiving care...........................................................................................................6
The benefit of working in partnership with others in healthcare and social care........................6
Best practices of health and social care services working together............................................7
Describe ways of working that can help improve partnership working......................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
2
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Roles and responsibilities and health and social care settings....................................................3
Ways in which a working relationship is different from a personal relationship......................4
The role of regulators and advisors within health and social care..............................................4
Why is it important to follow agreed ways of working..............................................................5
How to access details of agreed ways of working......................................................................5
How to contribute to quality assurance processes to promote positive experiences for
individuals receiving care...........................................................................................................6
The benefit of working in partnership with others in healthcare and social care........................6
Best practices of health and social care services working together............................................7
Describe ways of working that can help improve partnership working......................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
2

INTRODUCTION
This report focuses on the roles and responsibilities of social and health care settings.
This report helps in understanding different advisory in social and health care settings. There are
several factors which affect social and health care settings and health workers have to understand
different factors and aspect which can affect their work. There are different health care and social
care settings which include hospital, outpatient clinic, clinical lab, etc. This report helps in
understanding the benefits of effective social and health care settings. This report also provides
information on how social and health care settings can be improved and different measures
which can be taken for effective implementation of social and health care settings (Morley and
Cashell, 2017).
MAIN BODY
Roles and responsibilities and social and health care settings.
In society, a social and health care professional plays a major role. Through their
responsibilities, they have a good impact on their surroundings. The following are the functions
and responsibilities of health and social workers: The goal of social and health care providers is
to help family members in need. They are dedicated to settling issues in diverse relationships.
They work to provide help to the old aged and the people with mental disabilities. The social and
health care workers perform duties involving coping up with the drug or alcohol addicts and
facilitate them to the rehabilitation centers. Apart from the duties discussed above, the social and
health care workers have various rights which they can perform to make their roles and
responsibilities effective and efficient. The social and health care workers have a right to
intervene in the family or private matters in case an individual feels threatened by the harm being
caused. The workers aim to promote human development and security (Liberman, 2017). They
work to encourage social inclusion and healthy participation during the normal course of action.
The social and health care workers work to help children facing emotional shortcomings or who
have special needs. They also work to establish the independence and dignity of the adults and
the old aged people. A working relationship is a relationship that involves rules and a code of
conduct and it is necessary to follow them. In a personal relationship, there are no specific rules
or guidance.
3
This report focuses on the roles and responsibilities of social and health care settings.
This report helps in understanding different advisory in social and health care settings. There are
several factors which affect social and health care settings and health workers have to understand
different factors and aspect which can affect their work. There are different health care and social
care settings which include hospital, outpatient clinic, clinical lab, etc. This report helps in
understanding the benefits of effective social and health care settings. This report also provides
information on how social and health care settings can be improved and different measures
which can be taken for effective implementation of social and health care settings (Morley and
Cashell, 2017).
MAIN BODY
Roles and responsibilities and social and health care settings.
In society, a social and health care professional plays a major role. Through their
responsibilities, they have a good impact on their surroundings. The following are the functions
and responsibilities of health and social workers: The goal of social and health care providers is
to help family members in need. They are dedicated to settling issues in diverse relationships.
They work to provide help to the old aged and the people with mental disabilities. The social and
health care workers perform duties involving coping up with the drug or alcohol addicts and
facilitate them to the rehabilitation centers. Apart from the duties discussed above, the social and
health care workers have various rights which they can perform to make their roles and
responsibilities effective and efficient. The social and health care workers have a right to
intervene in the family or private matters in case an individual feels threatened by the harm being
caused. The workers aim to promote human development and security (Liberman, 2017). They
work to encourage social inclusion and healthy participation during the normal course of action.
The social and health care workers work to help children facing emotional shortcomings or who
have special needs. They also work to establish the independence and dignity of the adults and
the old aged people. A working relationship is a relationship that involves rules and a code of
conduct and it is necessary to follow them. In a personal relationship, there are no specific rules
or guidance.
3

Ways in which a working relationship is different from a personal relationship
In many ways, a professional relationship differs from a personal relationship. A working
connection is a formal partnership between two or more persons that is either deliberate or
coerced. A personal relationship, on the other hand, is an unofficial friendship that develops
through time. A working relationship is one in which time is spent with co-workers during
working hours and no or limited contact occurs outside of working hours; it is also entirely
professional. When private life, extra - curricular activities, and social life become engaged with
staff members, it is referred to as a personal relationship. This takes place out of working hours.
Working relationship refers to working and interacting with an individual due to the work-related
matters and the individual is not of your choice. On the other hand, a personal relationship means
interacting with a person as per your wish and the individual can choose the person he or she
wants. A working relationship has boundaries that are set up to help protect the individuals of the
service. It is done with the purpose to avoid vulnerable situations. A personal relationship does
not have pre-set boundaries, it is totally up to the individual to set the boundaries for the
relationships they are interested in (Grant and et. al., 2019).
The role of regulators and advisors within social and health care
As per this, the role of advisor and regulator within healthcare is vital because they use to
prepare plan and strategies in such a way which provide beneficial recommendation in the
patient compliance. In context with this, the regulatory affairs and their specialists help to assist
in obtaining and maintain government approval for the drug, medical devices, nutritional
product, and various apparatus which is used in such a way which help to create comfortability
inpatient recovery. This board of advisory and regulatory used to identify the best possible way
of treatment with the best quality of care and best quality of health to their patient to fulfill their
need and want as per their recovery and treatment (Glasby, 2018).
In context with this, the regulatory and advisory affairs must be taking care of all aspect
in healthcare which is related with the product development, that includes research, clinical trial,
and various manufacturing practice which is based on regulation and approval process. They
help to review the product promotional material which includes labeling, batch record and other
specification sheet or different test method which is used for the compliance with the regulation
and several policies.
4
In many ways, a professional relationship differs from a personal relationship. A working
connection is a formal partnership between two or more persons that is either deliberate or
coerced. A personal relationship, on the other hand, is an unofficial friendship that develops
through time. A working relationship is one in which time is spent with co-workers during
working hours and no or limited contact occurs outside of working hours; it is also entirely
professional. When private life, extra - curricular activities, and social life become engaged with
staff members, it is referred to as a personal relationship. This takes place out of working hours.
Working relationship refers to working and interacting with an individual due to the work-related
matters and the individual is not of your choice. On the other hand, a personal relationship means
interacting with a person as per your wish and the individual can choose the person he or she
wants. A working relationship has boundaries that are set up to help protect the individuals of the
service. It is done with the purpose to avoid vulnerable situations. A personal relationship does
not have pre-set boundaries, it is totally up to the individual to set the boundaries for the
relationships they are interested in (Grant and et. al., 2019).
The role of regulators and advisors within social and health care
As per this, the role of advisor and regulator within healthcare is vital because they use to
prepare plan and strategies in such a way which provide beneficial recommendation in the
patient compliance. In context with this, the regulatory affairs and their specialists help to assist
in obtaining and maintain government approval for the drug, medical devices, nutritional
product, and various apparatus which is used in such a way which help to create comfortability
inpatient recovery. This board of advisory and regulatory used to identify the best possible way
of treatment with the best quality of care and best quality of health to their patient to fulfill their
need and want as per their recovery and treatment (Glasby, 2018).
In context with this, the regulatory and advisory affairs must be taking care of all aspect
in healthcare which is related with the product development, that includes research, clinical trial,
and various manufacturing practice which is based on regulation and approval process. They
help to review the product promotional material which includes labeling, batch record and other
specification sheet or different test method which is used for the compliance with the regulation
and several policies.
4
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Why is it important to follow agreed ways of working
The safe and agreed-upon manner in which an employee is supposed to work are
provided by the company. This is communicated to the employee in the form of policy by the
employer or another colleague. It is important to follow agreed ways of working due to the many
reasons, such as-
It ensures proper working within the law and provides care and support that meet the needs of
the individual. It is further important to work as per the agreed ways to perform efficiently
without harming oneself whether intentionally or unintentionally. An individual is responsible
for their task and thus the probability is that the individual could face disciplinary actions if
others are harmed due to the individual's actions. The disciplinary actions can be as worse as
dismissal or even prosecution (Donatini, 2020).
Following the agreed ways of working ensures that there is safety and welfare of the
individuals. Also, it makes sure that the individual's need is being met by the care which is being
received. This was done by involving the individuals in their care or support network planning
and review. Following the agreed ways of working promote equality and diversity among the
employees along with upholding the individual's dignity and human rights.
How to access details of agreed ways of working
It is quite important to have access to the full and up-to-date details of agreed ways of
working. Agreed ways of working include the systems, processes, and codes of conduct for the
work-related tasks and behavior which are expected to be performed. The agreed ways of
working are mostly the policies and procedures which are provided in form of documents and
they can be accessed if an opportunity is provided to the individual. There are various other ways
to have access to the agreed ways of working, like contacting the manager about the working
ways and further seeking clarification from the manager as and when needed. The other ways to
have access to the agreed ways of working are through the care plans that specifically provide
the care needs and wishes of the individuals (Naylor and et. al., 2017). The care needs and
wishes listed in the care plans must also be supported by an individual to make up the agreed
ways of working.
5
The safe and agreed-upon manner in which an employee is supposed to work are
provided by the company. This is communicated to the employee in the form of policy by the
employer or another colleague. It is important to follow agreed ways of working due to the many
reasons, such as-
It ensures proper working within the law and provides care and support that meet the needs of
the individual. It is further important to work as per the agreed ways to perform efficiently
without harming oneself whether intentionally or unintentionally. An individual is responsible
for their task and thus the probability is that the individual could face disciplinary actions if
others are harmed due to the individual's actions. The disciplinary actions can be as worse as
dismissal or even prosecution (Donatini, 2020).
Following the agreed ways of working ensures that there is safety and welfare of the
individuals. Also, it makes sure that the individual's need is being met by the care which is being
received. This was done by involving the individuals in their care or support network planning
and review. Following the agreed ways of working promote equality and diversity among the
employees along with upholding the individual's dignity and human rights.
How to access details of agreed ways of working
It is quite important to have access to the full and up-to-date details of agreed ways of
working. Agreed ways of working include the systems, processes, and codes of conduct for the
work-related tasks and behavior which are expected to be performed. The agreed ways of
working are mostly the policies and procedures which are provided in form of documents and
they can be accessed if an opportunity is provided to the individual. There are various other ways
to have access to the agreed ways of working, like contacting the manager about the working
ways and further seeking clarification from the manager as and when needed. The other ways to
have access to the agreed ways of working are through the care plans that specifically provide
the care needs and wishes of the individuals (Naylor and et. al., 2017). The care needs and
wishes listed in the care plans must also be supported by an individual to make up the agreed
ways of working.
5

How to contribute to quality assurance processes to promote positive experiences for individuals
receiving care
Quality assurance is a tool for ensuring that the individuals who are being supported
receive a high quality of service in all the aspects of care and support package from planning t
delivery, to ensure that it is safe, effective, and meets up with the needs of every individual.
There are various ways to give a contribution to the quality assurance process, like- An
individual can work as a front-line person which will help you play a major role in the quality
assurance process of the organization. It provides the individual with observation and further
helps the individual to analyze and seek the measures for improvement which can be
implemented later on after the feedback. A person can also represent the organization to the
individuals they support along with their acquaintance but a sense of professionalism must be
ensured along with the agreed ways of working. A social worker who knows first aid training
can contribute their efforts in providing positive experiences to social care service users. A
person who has knowledge and understanding of health and safety as a social worker can help in
contributing to the quality assurance process and it has a positive impact on the service users.
The quality assurance process consists of various steps in a procedure, those steps are- assessing
care delivery, identifying the issues and problems, further implementing the solutions, and later
follow-up monitoring (Nazzaro, Stanco, and Marotta, 2020).
The benefit of working in partnership with others in healthcare and social care
Partnership working in the healthcare and social care brings together in the corresponding
organization and they use to provide the benefits from the expertise, resources, and power-
sharing. As per this, they provide the objective while working in a team. This enhances the
quality of care and quality of health in healthcare and social care. They also use to provide
patient compliance by using the traditional approach of partnership working. However, while
working in a partnership provide a various outcome to this, such as this enable all parties to
involved for some sort of personal stake in the partnership, in this when some of the individuals
is working for a common goal then the chance of achieving this is more and accurate. In this,
partners have similar ethos or system of beliefs this help to indicate and determine the possible
ethical consideration. The partnership is an approach that helps and identifies to work together
over a proper period (Paakkari and Okan, 2020). While working in a partnership this allows to
6
receiving care
Quality assurance is a tool for ensuring that the individuals who are being supported
receive a high quality of service in all the aspects of care and support package from planning t
delivery, to ensure that it is safe, effective, and meets up with the needs of every individual.
There are various ways to give a contribution to the quality assurance process, like- An
individual can work as a front-line person which will help you play a major role in the quality
assurance process of the organization. It provides the individual with observation and further
helps the individual to analyze and seek the measures for improvement which can be
implemented later on after the feedback. A person can also represent the organization to the
individuals they support along with their acquaintance but a sense of professionalism must be
ensured along with the agreed ways of working. A social worker who knows first aid training
can contribute their efforts in providing positive experiences to social care service users. A
person who has knowledge and understanding of health and safety as a social worker can help in
contributing to the quality assurance process and it has a positive impact on the service users.
The quality assurance process consists of various steps in a procedure, those steps are- assessing
care delivery, identifying the issues and problems, further implementing the solutions, and later
follow-up monitoring (Nazzaro, Stanco, and Marotta, 2020).
The benefit of working in partnership with others in healthcare and social care
Partnership working in the healthcare and social care brings together in the corresponding
organization and they use to provide the benefits from the expertise, resources, and power-
sharing. As per this, they provide the objective while working in a team. This enhances the
quality of care and quality of health in healthcare and social care. They also use to provide
patient compliance by using the traditional approach of partnership working. However, while
working in a partnership provide a various outcome to this, such as this enable all parties to
involved for some sort of personal stake in the partnership, in this when some of the individuals
is working for a common goal then the chance of achieving this is more and accurate. In this,
partners have similar ethos or system of beliefs this help to indicate and determine the possible
ethical consideration. The partnership is an approach that helps and identifies to work together
over a proper period (Paakkari and Okan, 2020). While working in a partnership this allows to
6

create the mutual understanding of the value of each partner contribution and enable for the
respect and trust between the partner.
Best practices of social and health care services working together
In the social and health care sectors, partnership work aids in bringing disparate groups
together because they may benefit from full independence, resources, and knowledge. Each
partner can be perceived as contributing something, power can be shared, results can be achieved
together, and positions can be backed up by legal and moral rights. Its strategic form has
advantages in terms of offering a well-balanced service. It offers a once-in-a-lifetime opportunity
to create new and innovative methods to local service provision, as well as allowing for greater
ownership. As service providers join forces, they can share resources and benefit from
economies of scale. By working in partnership they have a common goal and they can make a
strategy on how to achieve their goal. Through partnership working actions between
organizations and the chance of getting exploring new opportunities, innovation can provide
additional momentum to get things done perfectly. Partnership working also allows many
organizations to access funding and comply with government requirements. Partnership working
can add a special touch in achieving their effective results through which they can rise to their
higher level. We must work in partnership through which they share expertise, skills, and
resources. These benefits can include more effective service delivery. Partnership working is at
the heart of the agenda for improving outcomes and making local services cost-effective (Penkler
and et. al., 2019).
Describe ways of working that can help improve partnership working
Partnership working is an important element of working which helps to achieve goals
more effectively and efficiently. Partnership working can be improved by developing the right
behavior, attitude, and ways of working at the workplace. All the individuals working as a
partner must share same values, must agree upon the same goals. Also, each partner must be
respected, valued, and provided with opportunities so that they can share their point of view.
Partners must evolve a mutual feeling of trust for each other. Each partner must develop a
positive and supportive attitude along with genuine commitments towards a common goal of
working as partners. Each member must be punctual, polite, and fulfill all the obligations as this
reflects genuine respect towards others and the organization. To make working as a partner more
7
respect and trust between the partner.
Best practices of social and health care services working together
In the social and health care sectors, partnership work aids in bringing disparate groups
together because they may benefit from full independence, resources, and knowledge. Each
partner can be perceived as contributing something, power can be shared, results can be achieved
together, and positions can be backed up by legal and moral rights. Its strategic form has
advantages in terms of offering a well-balanced service. It offers a once-in-a-lifetime opportunity
to create new and innovative methods to local service provision, as well as allowing for greater
ownership. As service providers join forces, they can share resources and benefit from
economies of scale. By working in partnership they have a common goal and they can make a
strategy on how to achieve their goal. Through partnership working actions between
organizations and the chance of getting exploring new opportunities, innovation can provide
additional momentum to get things done perfectly. Partnership working also allows many
organizations to access funding and comply with government requirements. Partnership working
can add a special touch in achieving their effective results through which they can rise to their
higher level. We must work in partnership through which they share expertise, skills, and
resources. These benefits can include more effective service delivery. Partnership working is at
the heart of the agenda for improving outcomes and making local services cost-effective (Penkler
and et. al., 2019).
Describe ways of working that can help improve partnership working
Partnership working is an important element of working which helps to achieve goals
more effectively and efficiently. Partnership working can be improved by developing the right
behavior, attitude, and ways of working at the workplace. All the individuals working as a
partner must share same values, must agree upon the same goals. Also, each partner must be
respected, valued, and provided with opportunities so that they can share their point of view.
Partners must evolve a mutual feeling of trust for each other. Each partner must develop a
positive and supportive attitude along with genuine commitments towards a common goal of
working as partners. Each member must be punctual, polite, and fulfill all the obligations as this
reflects genuine respect towards others and the organization. To make working as a partner more
7
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effective and efficient, the individual goals must be pre-determined so that there is clarity about
the responsibilities among the partners which will further avoid the duplication of the work.
Also, it helps to identify the strengths, limitations, and role boundaries of each partner. To
practice effective and efficient partnership working, it is very essential to have effective
communication. Effective communication is when the message which has to be conveyed
includes clarity, completeness, correctness, conciseness, courtesy, consent, and consideration.
Effective communication promotes clarity and confidence among the partners and helps promote
empowerment and power-sharing among members (Stephenson and et. al., 2018).
CONCLUSION
This report concludes about the effective social and health care settings and it also
concludes about different measures which can be taken for effective implementation of social
and health care settings. This report concludes about the effects of social and health care settings
and the benefits of effective social and health care settings. Social and health care settings are
focused on serving people of society and providing them effective social and health care
services.
8
the responsibilities among the partners which will further avoid the duplication of the work.
Also, it helps to identify the strengths, limitations, and role boundaries of each partner. To
practice effective and efficient partnership working, it is very essential to have effective
communication. Effective communication is when the message which has to be conveyed
includes clarity, completeness, correctness, conciseness, courtesy, consent, and consideration.
Effective communication promotes clarity and confidence among the partners and helps promote
empowerment and power-sharing among members (Stephenson and et. al., 2018).
CONCLUSION
This report concludes about the effective social and health care settings and it also
concludes about different measures which can be taken for effective implementation of social
and health care settings. This report concludes about the effects of social and health care settings
and the benefits of effective social and health care settings. Social and health care settings are
focused on serving people of society and providing them effective social and health care
services.
8

REFERENCES
Books and Journal
Donating, A., 2020. The Italian health care system. International profiles of health care systems,
p.117.
Glasby, J., 2017. Understanding health and social care. Policy Press.
Grant, M.P., and et. al., 2019. Communal responsibility: a history of health collectives in
Australia. Internal medicine journal. 49(9). pp.1177-1180.
Liberman, A., 2017. Wrongness, responsibility, and conscientious refusals in health care.
Bioethics. 31(7). pp.495-504.
Morley, L. and Cashell, A., 2017. Collaboration in health care. Journal of medical imaging and
radiation sciences. 48(2). pp.207-216.
National Academies of Sciences, Engineering, and Medicine, 2019. Integrating social care into
the delivery of health care: Moving upstream to improve the nation's health.
Naylor, M.D., and et. al., 2017. Components of comprehensive and effective transitional care.
Journal of the American Geriatrics Society. 65(6). pp.1119-1125.
Nazzaro, C., Stanco, M. and Marotta, G., 2020. The life cycle of corporate social responsibility
in agri-food: Value creation models. Sustainability. 12(4). p.1287.
Paakkari, L. and Okan, O., 2020. COVID-19: health literacy is an underestimated problem. The
Lancet Public Health. 5(5). pp.e249-e250.
Penkler, M., and et. al., 2019. DOHaD in science and society: emergent opportunities and novel
responsibilities. Journal of developmental origins of health and disease. 10(3). pp.268-
273.
Stephenson, C.R., and et. al., 2018. Primary care physicians’ perceptions of practice
improvement as a professional responsibility: a cross-sectional study. Medical education
online. 23(1), p.1474700.
9
Books and Journal
Donating, A., 2020. The Italian health care system. International profiles of health care systems,
p.117.
Glasby, J., 2017. Understanding health and social care. Policy Press.
Grant, M.P., and et. al., 2019. Communal responsibility: a history of health collectives in
Australia. Internal medicine journal. 49(9). pp.1177-1180.
Liberman, A., 2017. Wrongness, responsibility, and conscientious refusals in health care.
Bioethics. 31(7). pp.495-504.
Morley, L. and Cashell, A., 2017. Collaboration in health care. Journal of medical imaging and
radiation sciences. 48(2). pp.207-216.
National Academies of Sciences, Engineering, and Medicine, 2019. Integrating social care into
the delivery of health care: Moving upstream to improve the nation's health.
Naylor, M.D., and et. al., 2017. Components of comprehensive and effective transitional care.
Journal of the American Geriatrics Society. 65(6). pp.1119-1125.
Nazzaro, C., Stanco, M. and Marotta, G., 2020. The life cycle of corporate social responsibility
in agri-food: Value creation models. Sustainability. 12(4). p.1287.
Paakkari, L. and Okan, O., 2020. COVID-19: health literacy is an underestimated problem. The
Lancet Public Health. 5(5). pp.e249-e250.
Penkler, M., and et. al., 2019. DOHaD in science and society: emergent opportunities and novel
responsibilities. Journal of developmental origins of health and disease. 10(3). pp.268-
273.
Stephenson, C.R., and et. al., 2018. Primary care physicians’ perceptions of practice
improvement as a professional responsibility: a cross-sectional study. Medical education
online. 23(1), p.1474700.
9
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