Room Division Operation Management (Part 2) - Hotel Industry Report

This report, focusing on room division operation management, delves into the critical aspects of hotel operations, particularly the significance of the front-house area. It emphasizes the importance of ambience and guest relations, highlighting how these factors contribute to customer satisfaction. The report also explores planning and management strategies, including the structuring of projects and tasks within the front-house environment. Key operational issues, such as accounting and financial considerations, along with sales and marketing strategies, are examined to provide a comprehensive understanding of the challenges and opportunities within the hotel industry. The report concludes by reiterating the importance of effective room division management in ensuring customer retention and overall success. References to relevant literature are included to support the analysis.

Room Division
Operation
Management
(PART 2)

Table of content
• Introduction
• Importance of front house area.
• Planning and management of front house area
• Key operational issues.
• Conclusion
• References

Introduction
Room division is the prime aspect which has to be undertaken by the
hotel industry and reputed hotel and organisation as well. This is being
considered as essential part of firm which can help in having a
customer satisfaction and faith towards organisation.

Importance of front house area
Importance of Ambience: Ambience is that which should be soothing
and plays an vital role in hospitality industry.
Guest relation: The way guest and visitors are treated does affect the
human relation into personal and professional.

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Security services: Safety of different people and guest is considered as
responsibility which does kept in mind with hospitality and restaurant
industry too.

Planning and management
Although it is required to have fair and positive result interaction with
experience is one of the objective of planning and management in front
house area. This is something which contain the following steps such as
planning to structure of project and task

Key operational issues
There are some issues and problems which occur with performing task
with project too.

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Accounting and financial issues: Front desk and reception is that
which lead to maintain proper record of supply and consumption details
with specific period. Therefore, proper accounting period and as per
cost room, categorised to information of rooms and division as well.

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Sales and marketing issues: It does lead to enhance the sales graph of
different product and services are such which is something that has
objective and needs to be achieved by members too.

Conclusion
The room division is an important aspect in the hospitality industry as if
it would be in right context then Clientele Hotel can make their existing
customer for long.

References
 Miller, S., 2012. Interferon-dependent IL-10 production by Tregs
limits tumor Th17 inflammation. The Journal of clinical
investigation. 123(11). pp.4859-4874.
 Guenther, T. W., 2013. Conceptualisations of ‘controlling’in
German-speaking countries: analysis and comparison with Anglo-
American management control frameworks. Journal of
Management Control. 23(4). pp.269-290.

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