Room Division Operations Management Report - Analysis of Operations

This report provides an analysis of room division operations management within the hospitality industry. It explores the importance of the front house area, emphasizing customer service and the creation of a welcoming environment. The report delves into key aspects of planning and management, including accounting and financial issues, and the impact on sales and marketing. It also addresses operational issues related to maintaining high standards and adapting to customer needs. The report concludes by highlighting the significance of effective room division management in achieving organizational goals and objectives. References are provided to support the analysis.

Room Division
Operation
Management
Part (2)

Table of Content
• Introduction
• Importance of front house area
• Key aspects of planing and management
• Operation issues
• Conclusion
• References

Introduction
In today's era the hospitality industry is growing in huge manner and
thus they always look to satisfy their customers in proper manner, for
this they try to provide every service to clients in better way.

Front House Area
Even the hospitality industry try to keep their environment healthy for
their customer, guest and visitor. They do overlook everything before
the client is going with check out scenario so that they can take money
for any damage done by him/her in hotel

Importance
• They create or design the environment and interior in such way
which seek attention of customers.
• It is required to provide service on time and they are responsible
for such thing too. It shows attentiveness of staff.

Planning and management
• Accounting and financial issues: Front desk area has the
responsibility to undertake various thing at a single time and they
need to maintain the financial criteria as well. If not done in right
prospect then various issues will be there related to accounting and
finance.

Continue..
• Sales and marketing issues: Moreover, problem with the financial
issues will have direct impact on sales and marketing as without
finance hotel would not be able to use better technique for work.

Operational issues
There are few factors and areas which also have appropriate emphasis
and provide hotel to improve its image and quality as well with
cleanliness and atmosphere etc. It is required by clientele hotel to
improve their standard and bring changes on very continuous basis
which call for trend and need of clients as well.

Conclusion
Room division operation management is such
which needs to be taken care off and thus it is that
which help in attaining the higher goals and
objectives in huge way.

References
 Kotas, R., 2014. Management accounting for hotels and
restaurants. Routledge.
 Ivanov, S., 2014. Hotel revenue management: From theory to
practice. Zangador.
 Langabeer, J.R. and Helton, J.R., 2015. Health care operations
management. Jones & Bartlett Publishers.

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