This report provides a detailed analysis of Rooms Division Operations Management, focusing on the Clientele Hotel. It examines front office and accommodation services, including staff roles and responsibilities, as well as legal and statutory requirements. The report evaluates the services provided by the rooms division in hospitality businesses, emphasizing the importance of property interiors and design. It also covers the planning and management of accommodation services, key operational issues, and revenue/yield management activities. Furthermore, the report discusses sales techniques, forecasting, statistical data, and the calculation of performance indicators within the rooms division. The conclusion summarizes the crucial role of the front office and room division departments in ensuring customer satisfaction and the importance of management in motivating these operational units.