Graduate Diploma of Management: Fruit Home Crop Roster Change Report

This report analyzes the need for a roster change within Fruit Home Crop, a fruit enterprise operating in Melbourne. The assignment, prepared by a student, focuses on the organization's current operational inefficiencies stemming from employee comfort with the existing roster system. The report outlines project objectives, which include establishing a new, efficient roster, considering employee expenses, and ensuring proper employee legibility. It details a change plan, assessing current systems, identifying obstacles like employee resistance, and evaluating options. The report includes a stakeholder analysis, identifying managers, employees, and customers as key stakeholders, and explores communication strategies and readiness for change. The report also highlights key change messages and potential gains and losses, ultimately aiming to increase productivity and improve the organization's profit margin. The assessment also includes a brief discussion on key change elements, such as the new roster, and the associated risks and concerns.

Name of Student
Student ID
Management
Name of Student
Name of the University
Author Note

1
Name of Student
Student ID
Written activity 1
Introduction
Fruit Homecrop is the fruit enterprise organization that is operating from the past 20
years and it delivers fruits all across Melbourne. Melbourne gives a great opportunity for
supermarkets like Fruit home crop to run for getting the desired outcome. The company
delivers fruits and vegetables in the major markets of Melbourne. The company is running
the business under the new management and it is founded that the organization requires
alterations in their roster department. For keeping up the demands of the local business in
Melbourne, the business maintains close relations with the Victorian farmers. The business
provides a high value, fresh and organic fruit, and vegetables throughout Melbourne.
Project Sponsor
This business project would mainly deal with the employee’s roster of the company.
Therefore the HR manager should be given the position of the project sponsor. The HR
manager is required to make alterations in the employee’s roster.
Project Objectives
Fruit Home Crop has been operating based on the same roster of the employees from
the last few years. The employees of the organization have become too much comfortable
with the roster which affects the effective performances of the employees. The objectives
have to be set and the new effective roster should be set for the employees.
Change Objectives and Principles
The main objective is to set a new roster which includes all employees with their
respective designation. The main objectives are
 Creating a new roster

2
Name of Student
Student ID
 Including all employees
 Looking after companies employee expenses
 Proper legibility of employees has to be checked.
Principles
 All employees are treated equally while allocating rosters
 Unwanted manpower has to be cut down
 Avoiding extra delivery and delayed delivery
 Increase the overall output of the company
Change Plan Elements
Investigate whether current systems and practices can achieve the desired outcome
The desired outcome of any private organization is the increase in its profit earning. This
is because of the very nature of any private business. Their main objective is to provide more
goods and services to the target audience thereby increasing their margin of revenue earning.
In the case of this organization, Fruit Home crop, the profit motive of the managers is
apparent. Thus, in order to achieve this outcome, they have undertaken the responsibility of
making the employees work in a fixed schedule. In other words, the workers have become
too comfortable in their work schedule and this has a negative impact on their work
productivity. As a result, the current system and practices would not prove to be effective in
achieving the desired result.
The proposed change is on the grounds of changing the attitude of the employees.
The people should be motivated to work harder and more effectively in trying to achieve the
profit motives of the company. Moreover, the technology should be improved to the extent
that more fruits and vegetables can be delivered in less time. Change should also be brought
about with respect to the position of the supervisors whose main role should be to enhance

3
Name of Student
Student ID
the morale of the employees and increase the profits earned by the company. For this
purpose, there is a need to change the schedule of the employees in order to enhance their
skill level.
Assess whether the proposed change has the potential to achieve the desired outcome
Identify potential obstacles to the proposed change
The potential obstacles to the proposed change are the attitude of the workers. Since
they are too comfortable in their work schedule, any indication of change will be met with
wide-scale resistance.
Evaluate a range of possible options.
The evaluation of a possible option is to prevent this would take the opinions of the
employees into consideration. Moreover, the managers can help to provide some rewards and
recognition for the employees for their good work
The rationale for the Change
Change in any business is similar to the change seen by us all in our everyday lives.
We constantly face changes in, for example, technology (new mobile phones and software) in
health care (by the introduction of new treatments and medicine) and in the way our language
incorporates words and phrases from for example the languages of new citizens and of youth.
The company has been working on the same roster from many days and stakeholders
think that company’s performances are getting reduced and employees are becoming too
comfortable with their respective works.
What are the risks associated with the change?
The Risk associated with changing of the roster of the employees is that it may not
be to the liking of many employees. As a result, there may be the threat of protest from the

4
Name of Student
Student ID
employees. In the worst case scenario, the managers might even have to face the challenge of
employees leaving the organization.
Key Stakeholder Analysis
Stakeholder Analysis is the first step in Stakeholder Management, an important
process that successful people use to win support from others. Managing stakeholders helps
them to ensure that their projects succeed where others might fail. Stakeholders are the first
ones to notify about the proposed change and data is accumulated. Data is an accumulation of
specific facts which can be gathered, tallied and transmitted. On its own, data does not have
any relevance until it is turned into a more meaningful product. There are three steps to
follow in Stakeholder Analysis. First, identify who your stakeholders are. Next, work out
their power, influence, and interest, so that you know who you should focus on. Finally,
develop a good understanding of the most important stakeholders, so that you know how they
are likely to respond, and how you can win their support.
Who are the stakeholders?
The stakeholders in the case of Fruit Home crop are the managers of the organization
who handle all the important positions within the company. Moreover, the employees who
work in the organization are also the stakeholders as their activity is towards the
improvement of the organization. The customers buying the products of the organization are
the most important stakeholders as without them the company would not have been able to
function.
How do they respond to the change?
The change in the roster of the employees will be beneficial to the managers as the
productivity will increase. Hence, they will behave in a positive manner. However, the
employees would have a negative attitude to the change in their working hours.

5
Name of Student
Student ID
What are they looking for in the change?
Through the change, the managers are looking to improve the productivity level of the
organization. If the productivity of the organization increases then this will have a positive
impact on the revenue earning of the organization, leading to a higher profit margin.
In the change, the managers are looking for an opportunity to increase the productivity of the
workers.
What is the communication strategy used?
The communications strategy used is that of verbal communication. This is important
as verbal communication has a lot of personal scope of reaching to the employees.
What approvals are required to implement the change?
The approval of the employees is required. Since the change in the roster will impact
the work schedule of the employees, it is important that the managers first get the approval of
them in order to minimize the changes of protest and revolt.
Assessment of Readiness to Change
Employees are very much adjusted to the old routine of the roster. Change in this is
not very smooth as some of the employees are not happy to adapt and likes the things old
ways. There are almost inevitably obstacles to change. Even a change with the most
apparently obvious benefits for all concerned is likely to be tripped up at some point. The
more obstacles to change that you can identify and address in advance, the smoother your
change process is likely to be. Effective organizational, communication and interpersonal
skills are very important for a team leader in managing resistance. To increase staff
commitment and accountability, all staff involved should understand and agree on the reasons
for the change, the desired outcomes and the likely impacts of the change.

6
Name of Student
Student ID
Is there a strong buy-in from senior management for the change?
The organization is in severe need for a change in its production functions. This is
because of the fact that the resources of the organization are being underutilized. The
working hours of the employees have been fixed according to their convenience and as a
result, they are unwilling to work extra hours or come in during the time when the
organization is in need of them. As a result, the senior management of the organization is in
immediate need for change within the organization. The requirements for change include
changing the roster of the employees and fixing the working hours and working days of them
according to the convenience of the managers and the employees both. This will be effective
in trying to compute the productive levels of the employees. Once computed, it will be
possible to monitor the work of the employees at the individual level and guide them
accordingly.
Is the workplace culture ready for the change?
The workplace culture is not ready for a change as of yet. This is because of the
attitude of the employees. They have become complacent in their work environment and
hence, any change in their work schedule will only adversely affect them. The changes in the
roster of the employees will lead to potential resistance and protests among the workers and
their displeasure. There might even be cases when they will threaten to leave the company.
This will further aggravate the situation as the production level of the organization depends
upon the work of the employees.
Is there a strategy in place to implement the change?
The strategy that will be implemented in order to bring about the necessary change is
that of training. The human resource team of the organization will take up the initiative to
install new training programs in place which will show to the employees what the expected

7
Name of Student
Student ID
benefits of the changes are. They will be trained in their new work schedule and their
productivity levels will be looked in to.
Key Change Messages
The six key change messages are that of –
1. Change in the work schedule of the employees
2. Change in the productivity level of the company
3. Increasing the profit margin of the organization
4. Change in the attitude of the managers
5. Positive attitudes of the employees towards the change in their work schedule
6. Introductions of rewards and recognition of the work done by the employees
What are the gains/losses as a result of the change?
The gain of such changes is that it will positively reflect on the level of production of
the organization. For instance, when the work schedule of the employees will be changed,
their daily production level can be measured easily. Moreover, the management level can
keep a tab on the productivity level of each employee and then can decide on the future
course of action with regard to a particular employee. However, such changes have an
important loss to bear, that of the unhappiness and the initial resistance by the employees.
What are the main concerns?
The main concerns of the organization when a change is brought about are to ensure
that the resistance within the organization is kept at a minimal level and that all the different
units of the company are working together in a harmonious manner.
Identify Change Elements

8
Name of Student
Student ID
The main change elements will roster for the employees. This will also result in the
pay cycle for the employees
Actions Who When Performance
measure
Check employee
availability
Hr intern Stating of the plan The starting point to
rosters
Check work
requirement
Hr intern Start of a new cycle
Create a roster Hr manager Start of the week Project completion
Consider the need for particular change support structures
There is a need for particular change support structures. As they will ensure that the
correct changes are being implemented in an efficient manner. For instance, the employees
should be first trained by a change team who will look after the implementation of the
changes in the employees. They will look after the changes in the attitudes of the employees
towards the work schedule; ensure that they are working in a time-bound manner and that
their production levels are increasing. The work of a specialist is also important as he or she
can train a particular employee or a small group of employees in a special role. For instance,
there can be a small team who only specializes in packaging activity or in the case of
manufacturing; there can be a small group of people who participate in the production level.
The key stakeholders such as the managers should also participate in the change process by
boosting the morale of the workers in the various stages of their training by giving them due
to recognition. Moreover, there can also be a process whereby the employees who have
imbibed the change in a wholesome manner will be made the champion of the workplace and
will be required to help the other employees.

9
Name of Student
Student ID
Consider if there is a need for transitional arrangements to support and whether the
introduction of the change process needs to be staged
There is a need for transitional arrangements to support the morale of the employees. Their
entire work schedule will be changed which not only means a change in the timings of the
workplace but also means a change in the hours of the personal life. As a result, the
employees need to be slowly inducted into the system in a phased manner. Thus there is a
need in the introduction being staged during the change process.
Develop a Change Plan
Step 1 - Identify likely risks to successfully achieving the change. These may include but may
not be limited to shifts in priorities, political changes, potential loss of a sponsor, staff
changes, shifts in stakeholder support, overextension of time, insufficient resources.
Step 2 - Identify the likelihood of each risk happening - high, medium, low.
Step 3 - Identify a broad plan to reduce or avoid each risk
The likely risks which might obstruct the successful achievement of the changes are as
follows –
1. Shifts in priorities – the management level might no longer be concerned about the
satisfaction of the workers in the face of more productivity. (High)
2. Political changes – the changes introduced in the organization might lead to a change in the
politics within the organization where the labor union might lose out on its power and
authority. (Medium)
3. The potential loss of sponsor – the changes introduced in the organization might not be to
the liking of some of the sponsors of the organization and as a result, they might withdraw
their funds from the company. (Low)

10
Name of Student
Student ID
4. Staff changes – The changes in the timings of the employees will have an obvious
reflection in the changes of the staff where some of the people might not find the working
hours to be conducive to them and might decide to resign. (Low)
5. Shifts in stakeholder support – There might be a shift in support provided by the
stakeholders who are not in favor of the changes. The likely stakeholders to do so are the
employees themselves. The changes in the work schedule would make them uncomfortable
with their work. (High)
6. Overextension of time – With the new changes, the workers might be required to work
extra hours, longer than they used to work before. This would lead to more displeasure
among the workers. (High)
7. Insufficient resources – In order to bring about the change, there is a necessity for more
funds which should be provided to the employees as a part of rewards and recognition.
Moreover, there should also be technological innovation which will help the employees to
execute their work in an efficient manner. (High)
The broad plan which will help to reduce each risk is that of training. If efficient
training is provided to the employees then they will become aware of the benefits to the
organization which in turn, will percolate to them.
Develop a change plan including performance measures [how will you know the change
plan is effective?]. Ensure the plan is adequately resourced. Actions Who When
Performance
ACTION WHO WHEN PERFORMANCE
Production levels Employees Manufacturing
process
Starting point
Project team Project managers Before the launch of The starting point to

11
Name of Student
Student ID
the product the launch of the
product
Data analysis Data analysts Starting point Entire period
Consolidation
The change means that you will be dealing with something new, or altered or that you
will lose something you were familiar with, such as a system or procedure that you knew
backward. As a result, you and your team will have to deal with issues and effects arising
from that change in the most appropriate way,
The recommended change in the organization of changing the schedule of the workers
is quite challenging. The workers are used to a particular work schedule and it is likely that
they have structured their entire life events surrounding their work schedule. Any change in
their working pattern will obviously reflect a change in their life schedule as well.
Reinforce how changes have provided benefits
In order to reinforce the changes, there is a necessity to pass a policy on behalf of the
management. This policy should outline the potential benefits of the changes and how they
seek to impact the work environment.
Remove organizational barriers to the changes
The main organizational barrier to change is the traditional outlook of the company. If
the employees are conservative in their outlook then the only effective way to change their
behavior is to provide them with training sessions which will change their mindset.