Information System Recommendations for Royal Adelaide Hospital

This report presents a case study on the Royal Adelaide Hospital, focusing on the implementation of advanced information systems to enhance its functionality. It begins with an executive summary, followed by an introduction that outlines the hospital's goals of incorporating electronic health records, robotics, and sophisticated software across various departments. The report provides an overview of several information systems, including MYOB for finance, Orion Health for patient record management, the da Vinci system for robotic surgery, and ScriptPro prescription dispensing robots for the pharmacy. A feasibility study assesses the impact of these systems, highlighting the benefits such as improved financial management, accurate patient data, increased surgical precision, and efficient pharmacy operations. The report concludes with recommendations for implementation and emphasizes critical success factors like patient satisfaction and technological advancement. References to supporting materials are also included.

Running head: INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
Information System in Royal Adelaide Hospital
Name of Student:
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Word Count: 1200

1INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
Executive Summary
The report is made in the light of the Royal Adelaide Hospital that has been newly built in
Australia. The report seeks to suggest a few latest information systems that can be
implemented to the various divisions in the hospital to improve their functionality and
achieve the desired goal of the management to create a highly sophisticated and efficient
hospital that will be renowned worldwide. The report provides an overview of the aim of the
report, a brief overview on the latest health care information systems is also provided. A
feasibility study is made based on the effects of the systems on the goal of the hospital.
Recommendations are given based on the critical success factors of the hospital.

2INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
Table of Contents
1. Introduction............................................................................................................................3
2. Overview on available information systems..........................................................................3
3. Feasibility Study.....................................................................................................................4
4. Recommendations and Critical Success Factors....................................................................6
5. Conclusion..............................................................................................................................6
6. References..............................................................................................................................7

3INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
1. Introduction
The report provides a case study on a newly constructed hospital in Australia, the
Royal Adelaide Hospital. The target of the directors of South Australian Health department is
to construct an excellent hospital equipped with latest information systems that will help
them to electronically record and store health information of each patient, store case notes
electronically, and implement robotics and such (“www.health.gov.au”, 2017). The
pharmacy, general administration, payroll and finance systems should also be equipped with
sophisticated software. It is identified that many of the information systems used by the
hospital are out dated. The objective of the report is to provide suggestions regarding the
information systems that can be implemented to the hospital to replace the outdated ones.
2. Overview on available information systems
A brief outline is provided on the latest information systems that can be implemented
to the hospital for the performance of several of its functionalities.
MYOB – Mind Your Own Business (MYOB) is an Australian based tax and
accounting software organisation that provides accounting software packages to businesses
ranging from small to large scale. The software provided by MYOB ranges from physically
installed software to browser based or cloud based software. MYOB accounting software can
be implemented to the Royal Adelaide Hospital that will help the finance department in its
finance related functionalities (Coast, 2014).
Orion Health – Orion Health is a globally reputed company based in New Zealand
that develops and provides software related to health care. The goal of the company is to aid
with sophisticated technology to boost the efficiency of health care
(“Healthpayrollinquiry.qld.gov.au”, 2017). The company delivers technology solutions for
accurate medicine suggestion, efficient flow of operation between the healthcare personnel
and the patients, and health management of population. The software provided by the
company are developed on an open data platform and their integrated solution aids to manage
all kinds of health related information effectively. Such a system can be beneficial for a
hospital like the Royal Adelaide Hospital that requires a proper health record monitoring
system ("Orion Health | From Integration to Precision Medicine", 2017).

4INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
The da Vinci System – The system is a revolution in the field of robotics and health
care technology. The system is used for the purpose of minimal invasive surgery. It has
served over 3 million patients worldwide. The da Vinci system has a magnified and high
definition 3D vision system and small wristed robotic arms that can twist and rotate to more
complex angles than a human hand (“www.floppybunny.org”, 2017). The surgeon has
complete control on the device at all time of the surgery phase. The technology in the system
shadows the movement of the hand of the surgeon and reproduces smaller, precision
movements with the aid of the robotic arms of the device on the body of the patient. This
system can be implemented in the surgery division of the Royal Adelaide Hospital for the
purpose of surgery (Kazanzides et al., 2014).
ScriptPro (SP) Prescription Dispensing Robots – The SP series of prescription
dispensing robots are used in pharmacy. These robots help in processing nearly 150
prescriptions per hour and arrange the necessary medication accordingly. This reduces the
chance of wrong medication and cross contamination. These robots can prove to be the
workhorse behind maintaining and efficient pharmacy counter. The robot can print
automatically and apply auxiliary warning label. These robots have documented uptime rate
of approximately 99.46% and counting precision of 99.7%. The SP series of robots are a
perfect solution for the pharmaceutical department of a newly built hospital like the Royal
Adelaide Hospital (Ahadani, De Silva, Petra, Hameed & Wong, 2012).
3. Feasibility Study
This part of the report provides a feasibility study on the proposed information
systems and their impact on the hospital that is provided in the previous parts of the report.
Implementation of the MYOB accounting software will aid the finance department of
the hospital in maintaining a steady check on the issues related to finance. MYOB will
facilitate the finance department with the following functions:
 Working Online
 Calculation and tracking of GST
 Managing quotes, invoices and statements
 Accepting payment from invoices
 Tracking and Payment of expenses
 Helps to sync the bank accounts and credit cards of the staffs

5INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
 Facilitation of an advanced payroll system that will calculate leaves taken by
employees automatically and produce a real-life timesheet
These facilities will help the finance department of Royal Adelaide hospital maintain
records of financial transactions easily and efficiently. Lesser amount of staffs will be
required to maintain the tasks in the finance department that will help the hospital to reduce
the expenditure to recruit and maintain extra personnel in the finance division. The payroll
system will provide accurate report on each employee based on days worked and leaves taken
and make payments accordingly with detailed timesheet in real time. This will reduce the
chance of payment failure or wrong payment that creates grievances among the employees
("MYOB Accounting Software | Review Plans & Prices – Canstar Blue", 2017).
The implementation of health care software from the Orion Health will allow the
administration of the hospital to maintain the records of the patients accurately along with
their treatment history in their hospital as well as the medications that they have been
prescribed in the past ("Health Metrics Network (HMN)", 2017). The software also maintains
a record on the duration of treatment that is provided to each patient, which helps the
administration of the hospital to keep a record on the existing patient population and manage
accordingly ("Orion Health | From Integration to Precision Medicine", 2017).
The da Vinci robotic system will help to give a new edge in the surgery division of
the hospital, as it will add to the precision in invasive surgery process and minimise the
complications that arise during any surgery. The success rates in the surgery process will
motivate more patients to enlist in the hospital for being operated and this will help in
increase of the reputation of the hospital and make the institution an excellent health care
centre (Kazanzides et al., 2014).
The SP series robots will efficiently boost the performance of the pharmaceutical
department of the hospital. The staffs of the pharmacy store built by the hospital have to deal
with lots of prescriptions provided by the patients and have to supply the prescribed
medicines accordingly. However, the main issue related to this is the time management that is
required to cater every patient efficiently. Unlike other retail stores, a pharmacy store
receives customer who are mostly in emergency and require the medication supplied as soon
as possible. A limited amount of staffs fail to do so which results in grievances from the

6INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
customers. The implementation of these robots will reduce the need to keep excess staffs to
cater to the increasing load of customers while providing efficient processing at the rate of
150 prescriptions per hour. The use of these bots will also reduce the chances of any
contamination that may spread due to the irresponsibility of a pharmacy staff. The hospital
will be able to provide its patients an efficiently functional pharmacy store, which will add to
its reputation (Ahadani, De Silva, Petra, Hameed & Wong, 2012).
4. Recommendations and Critical Success Factors
The information systems proposed in the previous part of the report will be effective
in providing the necessary efficiency to the hospital and improving its reputation worldwide.
It is recommended to implement these information systems along with other systems the
administration of the hospital see fit for its functionalities. The four proposed information
system will cover its administrative, financial, health care as well as pharmaceutical divisions
and help in achieving accuracy and cost friendly environment for the same. The critical
success factors like achieving patient satisfaction, providing a unique service, creating a high-
tech health care environment, efficient and flawless performance will be successfully
achieved as well.
5. Conclusion
The report concludes with the insight that the implementation of the proposed
information systems will surely revolutionise the facilities and functionalities of Royal
Adelaide Hospital that will help its management to achieve their desired objective of creating
a technically furnished hospital whose reputation will spread worldwide due to its efficiency
and uniqueness of services provided to its patients.

7INFORMATION SYSTEM IN ROYAL ADELAIDE HOSPITAL
6. References
(2017). Retrieved 13 August 2017, from
http://www.floppybunny.org/robin/web/virtualclassroom/chap12/s2/systems1.pdf
(2017). Retrieved 13 August 2017, from
https://www.health.gov.au/internet/budget/publishing.nsf/Content/4704F2EE05C42C
84CA 257CA0003FF55C/$File/State-info-Sheet-SA.pdf
Ahadani, M. A., De Silva, L. C., Petra, I., Hameed, M. F. A., & Wong, T. S. (2012). Low
Cost Robotic Medicine Dispenser. Procedia Engineering, 41, 202-209.
Coast, T. Q. G. (2014). MYOB Accounting Bundle 1.
Health Metrics Network (HMN). (2017). World Health Organization. Retrieved 13 August
2017, from http://www.who.int/healthmetrics/en/
Healthpayrollinquiry.qld.gov.au. Retrieved 13 August 2017, from
http://www.healthpayrollinquiry.qld.gov.au/?a=207203
Kazanzides, P., Chen, Z., Deguet, A., Fischer, G. S., Taylor, R. H., & DiMaio, S. P. (2014,
May). An open-source research kit for the da Vinci® Surgical System. In Robotics
and Automation (ICRA), 2014 IEEE International Conference on (pp. 6434-6439).
IEEE.
Learning from the Qld Health payroll fiasco. (2017). Businessspectator.com.au. Retrieved 13
August 2017, from
http://www.businessspectator.com.au/article/2013/6/20/technology/learning-qld-
health-payroll-fiasco
MYOB Accounting Software | Review Plans & Prices – Canstar Blue. (2017). Canstar Blue.
Retrieved 13 August 2017, from
https://www.canstarblue.com.au/services/brands/myob-accounting-software/
Orion Health | From Integration to Precision Medicine. (2017). Orion Health. Retrieved 13
August 2017, from https://orionhealth.com/