Royal Free Hospital: Analyzing Operations, Logistics, and Supply Chain

This essay provides a critical review of operations, logistics, and supply chain management theories, focusing on their application within the Royal Free Hospital, a teaching hospital associated with the NHS. The study examines key issues faced by the hospital, particularly in managing quality, location, and layout. It explores the hospital's adoption of employee empowerment and recruitment strategies. The essay delves into supply chain management theories, including the use of RFID and addresses challenges such as capacity, talent shortages, and compliance issues. Furthermore, it analyzes operation management focusing on cost control and the triple bottom line, recommending solutions for improved efficiency and service delivery. The essay highlights the significance of effective management in healthcare, emphasizing the need for balancing high-tech treatments with preventative services and the impact of cost control on service quality. It concludes by suggesting strategies to enhance the hospital's operational and supply chain performance.

Essay

Table of Contents
INTRODUCTION ..........................................................................................................................1
Critically review of relevant operation, logistics and supply chain management theories.........1
Analytic and recommended the appropriate solution of operation management........................4
CONCLUSION ...............................................................................................................................7
REFERENCES ...............................................................................................................................8

INTRODUCTION
Logistic management of the flow of goods between the point of origin and the point of
consumption in order to meet requirements of the company. Logistic process usually includes
customer or corporation. All the resources which includes physical items, such as food,
materials, animals, equipments and liquids. Present study will be discussing the key issues
related to operations, logistics and supply chain management that the operations' manager and
supply chain manager has facing in the Royal Free Hospital, which is quite sensitive and
important service sector. Further, study will be discussing about the issues that, company facing
and will be supporting with given better delivery system. However, study will be critically
evaluated the study analysis should be made of the various components. Further study
recommended to the organisation on Triple bottom line for managing better service management
targets. However, the report will be talking about the two areas of logistic or operation
management that is managing quality and location and layout.
Brief overview about Company
Royal Free hospital which is the part of teaching hospital in Hampstead, London. This
hospital has been associated with NHS foundation trust which also runs services at Barnet.
Hospital has been found out in order to meet out the goals and best outcome result goals.
However, overall, it brings new managing and effective work outcomes in order to meet out the
best productive nature. Royal Free Hospital having 839 Beds in all over the hospitals. Besides,
number of employees exist in the business are approx 400. Basically, Royal Free hospital is the
best outcome result and effective management task to full fill the needs and wants. They
provides services of Paediatrics, dermatology, gynaecology and orthopaedics as well as robotic
assisted surgery and ground breaking transplantation research. The supply chain management
generally refers to the resources which is required to deliver goods and services to a consumer.
In healthcare, managing the supply chain is typically a very complex and fragmented process
(Khalid and et.al., 2015).
Health care supply chain management involves several responsible services, managing
supplies and delivering goods and services direct to the service users. Medical services or
products has been gone through from different stakeholder such which including manufacturer,
insurance, companies, hospitals, providers and group purchasing organisations. Location and
Layout is the another most important area which is also very necessary to be competitive and
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effective (Supply chain issues, 2016). It is necessary to be very effective and best leading
resourceful results and goals. Location represents one of the most essential area of supply chain
management, it refers to situating of facilities within a given space. Responsibilities of each
supply chain management is differed from each other.
Royal Free hospital adopts employee empowerment and employee engagement process
to sustaining the employee satisfaction approach and goals. Royal Free hospital adopts external
method of recruiting styles on the basis of candidate skills and qualifications.
Critically review of relevant operation, logistics and supply chain management theories
In order to critically evaluate the theories of operation management, supply chain or
logistic management theories (Beske, Land and Seuring, 2014). All these operation systems are
very much necessary for taking care about the possible outcomes which is very much essential
for the hospital service sector. Supply chain management is the dynamic field of practice which
consists many functional task and fast growing performance within the functional level. In order
to meet out the results and best forming result and growth. This level of work is important and
essential needs of development task. In order to meet out the best outcome results in order to
meet out the goal oriented task. Moreover, this brings the management, and long term goals and
term goal task. Apart from that, it has been clearly measured the long term goals. It also helps to
control the long term management and effective management task. This risk management task
and effective management goals (Govindan, Soleimani and Kannan, 2015). Apart from that, as
competition leading behavioural goals and best management results. All over it gives better
performing goals and best forming results. Royal Free Hospital needs to improve its own
logistic management process in order to managing quality and location and layout sources. Its all
around the management task and best forming result around the developing task oriented goals.
In order to develop the long lasting results in order to meet out the best form of result. Overall, it
helps to describe the long lasting results in order to managing the successful management leading
targets. It also helps to take the new management skills. Supply chain management is the
systematic approach and strategy which coordinates of the traditional business functions and
tactics across these businesses functions within the particular business growth. Moreover, it
brings the new management skills and best form of results, in order to meet out the long term
goals. In order to develop the managing quality performance. Royal Free Hospital needs to
acquire some supply chain management theories (Heckmann, Comes and Nickel, 2015). In order
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to develop the deep understanding between the long term goals and best following result oriented
goals and services to take the good feedback result and target. In order to meet out the successful
planning results. Royal Free Hospital needs to require the best effective management goals.
Managing people in operation and supply chain helps organisation to manage the
activities and supply chain management. Leaders and managers have responsible to create the
best outcome and best outcome result outcomes. Supply chain management has become more
complex in order to meet out the Goals.
In order to take the supply management theory which helps Royal Free Hospital to take
care the better opportunity to take risk into better manner. Apart from that, it helps to take care
the needs of the organisation goals (Tachizawa and Yew Wong, 2014). In order to keep the
market long term. SCM is the best theory of logistic management which helps to keep the focus
on future scopes along with present trends. On the other hand, the major drawback in SCM is
that, supply chain works independently which lead to misaligned kind of work. This can also
help to reduce the key issues of logistic, operation and supply chain management.
RFID is the term or approach that helps to getting the inventory more visible and
accurate. Every step of supply chain management get productive after using RFID and it also
helps to reduce shrinkage and shipping errors (Pomponi, Fratocchi and Rossi Tafuri, 2015).
Supply chain management has been facing several issues such as capacity unavailable resources,
lack of required talent, threats and challenges and complications and cost bring issues. All these
kinds of issues has been facing by the manager of Royal Free Hospital.
Managing capacity and quality is one of the biggest and important issue to be reduced
from supply chain management (Supply chain issues, 2016). It helps to the company to take the
better growth in the management services. Initial approaches are helpful to involves the broad
range of activities seeking to maximize the firms' facility capacity of products. In order to reduce
this issue Royal Free Hospital required to replaced the older medicines or machines with the new
one. Besides, second option to reduce managing capacity is that to reduce outsourcing.
Another critically evaluated aspect for the participant was data system capacity and
necessary employee skill set which is very important for the hospital to maintained their capacity
building sources (Supply chain issues, 2016). It helps to take the new decision making approach
in order to meet out the best productive approach in order to meet out the best productive result
growth. Managing quality or capacity level, Royal Free Hospital requires recruiting the best
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talented employees for the company better production level in order to meet out the patient needs
and get the best service outcomes and growth.
One is responsible to supply chain and other their objective function. Proper location
must helpful to patient in order to take the better treatment. Proper location of leading in order to
meet out the project goals into more appropriate manner. In order to reduced this location layout
issues company needs to adopt Dcs approach which includes low costs within the easiest access
to the greatest number of customers. The location process typically used in the selection of a best
productive approach. Just in time is the another approach of supply chain management between
the customer and suppliers.
Another logistic and operation supply chain management issues that hospital industry
generally facing that is compliance issues while taking interviews, primary compliance issues
consists several elements such as product regulation, trade controls, continually changing
regulations. Interference of government regulations can be the biggest issue for the hospitals
through which they cannot performed better task as they decide to achieve. In order to reduce
those issues, Royal Free Hospital required to adopt the CCO which is a charge of compliances
training and development which is responsible to take the better understanding between the
different policies and regulations.
Analytic and recommended the appropriate solution of operation management.
Operation management is the most effective and productive management task in order to
keep the all functions effective. Healthcare industry makes up 10% of the worlds GDP and close
to 20% in many of the countries. It is very important to get the follow-up in order to develop the
growth result outcomes. Health issues problems has been increasing as increasing the population
growth. As according to that, quality of performance, efficiency and equity of care delivered has
been low as per the desired result (Rambaud and Richard, 2015). This overall situation health
care industry more rip for improvement growth.
The focus of operation management is that to focus on the practices designed to monitor
and manage all the processes within the production and the distribution of products and services.
It requires adopting the proper managing business growth in order to meet out the result oriented
task or making good output results. The main function of operation management is to analyse the
company inside internal processes.
Controlling Costs
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the initial focus of the operating area is cost control, it has been seen that hospital sector
has overuses expensive, technological and emergency based treatment which contains high cost
from care often remains uncompensated due to patient being uninsured (Touboulic and Walker,
2015). In order to develop the long term goals and bet productive result goals which helps to
discover the new managing task full growth channel. Overall, it helps to developing long term
challenging goals to take care of the best outcomes. The aim of the OM is to help in strike a
balance between necessary high tech treatment and community centres that offer preventative
services.
Cost control practices can affect the levels and quality of services that helps to offer
different other services to clients. In order to cost control it directly cut down on budget, limiting
the technology and equipment that can help to be purchased and used to offer more better
services and growth to the development.
Cost control is the best manner to develop the long term goals and make the better
powerful result goals. Overall, it helps to sustain the long term goals and best forming result
targets. It is the another goal oriented process which makes the good growing performance to
take the new charges (Wang and et.al., 2016).
Bottom line
It is the another most effective and levels and quality of services that provided to clients.
This strategy is the most effective and operation management vital role in the health care
industry. It is responsible for the oversight of health care. Tripple bottom line is an accounting
framework with three parts which is efficient for the managing goal services. All business line
and effective management performance is very much required to make the best forming result
and goal oriented result outcomes. Tripple bottom line companies realize that they can do more.
This idea has only recently gained traction in the corporate world. In order to keep the goals
more effective and challenging.
People : People are considered or refer to employees within the company or labour as
well. In terms of other way to look at people is how company benefit society. Company pay fair
wages to pay the wages amount of leading goals and human working conditions at suppliers
factories. It is the another way to develop new managing leading resourceful idea and growth.
Tripple bottom line helps organisation to pay fair wages to their employees and also
ensure about their satisfaction level at supplier factory (Wise, 2016). Overall, this approach helps
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to contained better result and managing growth and developing goals oriented target. Effective
managing growth will discover the new effective goal which connects the employees with the
companies into effective manner.
Planet
This is the another, element of Bottom line approach which relates to the global warming.
Public opinion has dictated that enterprises and their negative effects affect the environment
directly or indirectly. Triple Bottom line can also help to reducing the waste and more investing
on the renewable energy, managing natural resources more efficiency and improving the
logistics.
Profit is the another element that should be consisting better growth and contribute better
in operation management goals. Apart from that, it helps to discover the new managing
performance to discover the new leading sources (Wise, 2016). Every business pursue financial
profitability, triple bottom line businesses. In order to keep the long term and best possible
outcome results. This approach of operation management assist to accomplish the organisation
result and goal in order to keep the long lasting and managing successful business growth.
Healthcare facilities have an imperative to manage the bottom line. But does this gave to
come at the expense of social and environmental principles. Healthcare organisation affect the
business target goals and affect the business performance in order to meet out affective goals.
The main purpose of Tripple bottom line is that to keep the sustainability within the organisation.
Benefits of Tripple Bottom line
 Apart from that, it gives better services and growth in order to take the new managing
successful business growth.
 It helps to set the effective cost and leading outcome result from the study. For operations
to minimize the risk and fight climate change for example which requires the lot of
money and growth into more appropriate channel of growth.
CONCLUSION
On the basis of above section it has been concluded that, health care sector has been
facing different issues in logistic management. It requires the best approaches and theories which
helps them to conduct better supply chain management results. Present study has been based on
the Royal Free Hospital which is the trust of NHS. Study has been discussed about different
concepts or issues of logistic, operations or supply chain management. Effective management or
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managing market growth will help hospital to gain different benefits and goals. In order to
sustained the better environment, Hospital needs to adopt some models and strategies to enhance
the better objective result outcomes and growth. Tripple line model can assist to keep the
management productive and challenging.
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REFERENCES
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pyramid research. Supply Chain Management: An International Journal. 20(6). pp.681-
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chains: a systematic literature review. Supply Chain Management: An International
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performance. International Journal of Operations & Production Management. 36(2).
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Rambaud, A. and Richard, J., 2015. The “Triple Depreciation Line” instead of the “Triple
Bottom Line”: towards a genuine integrated reporting. Critical Perspectives on
Accounting. 33. pp.92-116.
Touboulic, A. and Walker, H., 2015. Theories in sustainable supply chain management: a
structured literature review. International Journal of Physical Distribution & Logistics
Management. 45(1/2). pp.16-42.
Wang, G. and et.al., 2016. Big data analytics in logistics and supply chain management: Certain
investigations for research and applications. International Journal of Production
Economics. 176. pp.98-110.
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Wise, N., 2016. Outlining triple bottom line contexts in urban tourism regeneration. Cities. 53.
pp.30-34.
Online :
Supply chain issues. 2016 [Online] Available through :<http://www.apics.org/docs/default-
source/scc-non-research/supply-chain-issues.pdf?sfvrsn=2>.
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