Organisational Behaviour: Ryanair's Culture, Power, and Motivation

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Added on  2023/01/11

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This report provides a comprehensive analysis of organizational behaviour within Ryanair, a major budget airline. It begins by critically examining the influence of organizational culture, politics, and power on individual and team behaviour and performance, exploring both positive and negative impacts. The report then evaluates content and process theories of motivation, including Maslow's hierarchy and Herzberg's two-factor theory, and their application in achieving organizational goals within Ryanair. Furthermore, the report delves into the relationship between culture, politics, power, and motivation in fostering team and organizational success, offering recommendations for improvement. The second part of the report focuses on the characteristics of effective teams, analyzing team and group development theories to support cooperation. It applies and evaluates concepts and philosophies of organizational behaviour, considering the ongoing restructuring process within Ryanair, and critically analyzes the relevance of team development theories. The report concludes with recommendations for enhancing Ryanair's overall performance, drawing on the insights gained from the analysis of organizational behaviour principles.
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Organisational Behaviour
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Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
PART 1............................................................................................................................................1
Critically analyse how the organisational culture, politics and power in Ryanair have
influenced individual and team behaviour and performance in the organisation...................1
Evaluate how content and process theories of motivation and motivational techniques enable
effective achievement of goals in an organisational context..................................................4
Critically evaluate the relationship between culture, politics, power and motivation that
enables teams and organisations to succeed, providing justified recommendations for Ryanair,
to improve its overall company performance.........................................................................6
PART 2............................................................................................................................................7
Explain what makes an effective team as opposed to an ineffective team.............................7
Analyse relevant team and group development theories to support the development of
cooperation within effective teams.........................................................................................7
Apply and evaluate how concepts and philosophies of inform organisational behaviour and
influence behaviour within Ryanair, given the on-going re-structuring process...................9
Critically analyse and evaluate the relevance of team development theories, concepts and
philosophies that influence behaviour in Ryanair................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
Organisational behaviour is a study of the entire individual and the group and the
different task and activities that get performed within the business. It will includes the
examination of the human behaviour in which the working environment will get influenced as it
has the direct impact on the performance, communication, job structure, leadership, motivation
and so many others factors as well (Ahmad, 2018). It is even more important within the business
as it helps to build the better relationship by which the all the individual has the effectual
relationship with each other by which the social objectives will get achieved within the certain
period of time. This report is based on the Ryanair DAC that is as Irish budget airline that was
founded in 1984 and having the headquartered in Swords, Dublin and its primary operation are
based on the and London Stansted airports. This report includes the two part one will covers the
culture, Power and Politics and the Motivation of Individuals and Teams, within Ryanair and
other part covers an influences on team effectiveness and concepts and theories of organisational
behaviour within Ryanair.
PART 1
Critically analyse how the organisational culture, politics and power in Ryanair have influenced
individual and team behaviour and performance in the organisation
In today’s scenario the culture, politics and power is being the most important factor within
the business that has both positive and negative impact on the performance of the company. The
power is more related to the ability of the business as by which the higher authority will get
manages the working behaviour of the business by accessing the adequate direction to all the
task by which the targets and objectives will get achieved within the certain period of time thus
has its own importance within the business.
Influence of power on group and person
The positive power that get used by the manager of the business will reflect the
undertaking of them under which they have provide the adequate amount of guidance and path
by which the surround will get more motivated and with this the productivity will get enhanced
(Alleyne, 2018). It has been used to bring more confidence and motivation in the employee by
whom they have work with more zeal and comfort and get achieve their personal and
professional goals in timely manner. As with the support of positive power the employee become
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more capable of doing their task with more sufficiency by which the effective outcomes will get
resulted in and have the direct impact on the decision making process of the business. The higher
authority must take the several decision that are in favour of the employee and the growth of the
business and in this the different roles and responsibility will get assigned to the employee and as
per their performance the rewards will also get presented to them (Balwant, 2018). On the other
hand somehow it has the negative impact as well due to this the employee feel more burden and
pressure to get worked on time and attain the task in timely basis and as on alter their get
punished. In context of Ryanair they have uses the positive power by which the strong
management and effective interrelationship in between the employee will get successes by which
the working ability will get developed and in that there are some different theory that get used by
the Ryanair and that are as defined below as:
Legitimate power: It is a power that is provided by the Ryanairto the individual that will
managed all the working operation with more perfection and that is basically get acquired by the
CEO of Ryanair that has managed the work with more control.
Reward Power: It is the power that gets assigned to an individual who has worked with
the objective to provide the rewards to the employee as per their performance and that is of the
form of promotion, increment, bonus etc and in Ryanair assigned this to the Board of Directors
and with their decision the team performance will get developed.
Coercive power: It is a power that will provides to those who will punished and terminate
the employee as per their working behaviour and more basically in Ryanair it will provided to
the manager as they have manage the working criteria of all the employee and try to take out best
out of them.
Expert power: It includes the power that will get assigned to those that has the brief
knowledge and better experience in some particular skills (Barbaranelli, 2019). As in Ryanair
they have provide this power to the manager that are the specialist in adequate field and with
support of this take the decision to attain the best outcomes from different task.
Referent power: It will include the power in which an individual will influence the
working nature of the other employee and Ryanair will provide to the leader as they are more
loyal towards the company and resolve the complexities from the business with more easiness
and comfort.
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Informational power: It is the power that is provided to an individual who has the ability
to get access the financial information more confidential and Ryanair will assigned this to the
higher level authority and to the CEO that keep all the data more private.
Chanlat's characteristics related to political behaviour:
It is a political behaviour that get classified by Chanlat and it will based on the several
parts as like structural, personal and decisional. It is a characteristic that get used by the Ryanair
to hire the most talented and skilled employee by which their abilities and qualities will get used
to become more passionate as it helps to make the adequate estimation of the political and power
behaviour that get used in the future period of time (Brankovic, 2018). Machiavellian is the
characteristic of the personal by which they have worked within the involvement of both power
and political. Ryanair will uses the structure power and with this make the better planning by
which all the action gets performed with more satisfactoriness.
The politics of an organisation will defines the better efforts and suitable strategy that get
used by the Ryanair by which they could have achieve better sales and profit.
Influence of politics on group and person:
Supportive in developing social astuteness and network ability: The politics of the
business will get used to motivate the employee and for this has made the different tactics by
which the better usage of the skills and knowledge of the employee will get utilised. In this the
competency will get developed and under this the communication gap will get reduced by which
the effective relationship will get developed. It helps to make more appropriate outcomes by
which the retention rate will get high and with that more profit will get gained.
Reduce the productivity of employees: In this the employee will get engaged more with
the politics that then working ability will get decreased by which it is hard for the business to get
achieve their objectives in timely basis. In this the criticism will get increased by which the
employee didn’t consider their performance with that the productivity of the business will get
reduced.
Organisational culture defines the working norms, belief, values of the Ryanair that get
used to make the better relation with the employee (Chou, 2019). In this the culture has the
positive impact by which the collective result get achieved as the company will provide the most
competitive and better surround in which the employee feel more flexible and have more focused
on their performance that helps to achieve the target in timely manner.
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Influence of work culture Handy's cultural typology model:
Handy's cultural typology model: It is a theory that get used by the Ryanair with that
they have follow the adequate path to manage the different working aspect within the business
and that will be as defined briefly as:
Power culture: It is a culture that gets assigned to the higher authority of the business and
they will provide the different instruction to the employee by which they could further manage
the working nuances of the business (Models of Organisational Culture – Handy, 2015).). In this
Ryanair will assign this to the few members as with this they further improvise the performance
of all the individuals.
Role culture: It is related to the roles and responsibilities that get assigned to all the
individual that get worked within the business and in Ryanair this power get allotted to the
manager and with this they have work to manage the skills and abilities and as per that assigned
the task to them by which the task get completed with more sufficiency (Griffioen, 2018).
Task culture: It is a culture that gets used to influence the working culture of the business
and with this the adequate contribution will get implied by the entire employee by which the
work get done with more appropriateness. In this Ryanair develop the team spirit and under this
the productivity of the business will get developed by which all the employee work with more
sufficiency in the team by which task get accomplished under the allotted time.
Person culture: It is a culture that will provide the chance to the entire individual by
which they could grab the opportunity and show their skills and talent. It will motive the
employee of Ryanair with their working approach will get developed by which new and creative
ideas will get developed that has better impact on productivity of the business.
Evaluate how content and process theories of motivation and motivational techniques enable
effective achievement of goals in an organisational context
Motivation is more vital part for the employee as it get influence the working skills and
behaviour of them by which the favourable outcomes will get attained that is more needed for the
business (Hackett, 2018). Ryanair is the large organisation and have provide the cheap flight
booking and to make it more easiness for the customer make repetitive innovation and thus the
manager of Ryanair will uses the different models and approach that get used to motivate the
employee and are as defined below as:
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Content theory: It is a theory that is the subset of the motivational theories and defines
the different aspect through which the employee will get more motivated and also defines the
system of needs through which the employee of Ryanair will get more motivated than and as
defined below as:
Maslow Theory of Motivation: It is a theory that gets state by the Maslow and defines
the different basis that get affect the motivation level of an employee by considering the basic
need and requirement of the business and that get defined briefly below as:
(Source: The Hierarchy of Human Needs: Maslow’s Model of Motivation, 2018)
Physiological needs: It is the basic need that are more needed to get manage the life in
easiest manner and includes the need as like air, water, food, cloths, shelter etc. It is the need that
get affect the behaviour and performance of an individual and for this the Ryanair will provide
the adequate wages and salary to the employee by which they have make better contribution of
their to accomplish the goals and objective of the business (Hiekkataipale, 2018)
Safety and security needs: It is the need that is based on the safety and security under
which Ryanair provides the risk free surround and insurance policy to the employee by which
they feel more comfort by which their satisfaction level also get enhanced.
Social needs: It is the need that is based on the affection and love that is more required
by an individual with that make the better relation with the others (Maslow's Hierarchy of needs,
2018). For this Ryanair will ensure that the employee participation and engagement will get
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Illustratio
n 1: The Hierarchy of Human Needs: Maslow’s Model of
Motivation
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more developed and for this they provide the training and development to emphasis the healthy
surround.
Esteem needs: It is the need that is related to the self respect a sense of appreciation by
which the Ryanair will provide the rewards, benefits, compensation to the employee by which
the employee commitment towards the business will get developed (Homberg, 2019).
Self-actualization: It is a need that is based on the satisfaction and the sense of belief that
they get identify their strength and make an improvement in their own personality. Thus Ryanair
provides the better position to them by which the engagement of employee will get improvised.
Process theory: It is the theory that is basically a system of idea that reflects the change
and development of an individual and defines the need of the employee by which they could
achieve the goals with more adequacies. Ryanair uses this to make induce the competency within
the employee and as defined below as:
Vroom's expectancy theory: It is a theory that will defines the behaviour of an individual
will get changes as per the personal and professional life balance and Ryanair work to motivate
the employee by which their pressure will get reduced. In this Vroom make sure that the
employee behaviour will get dependent on the skills, knowledge, experience, ability and the
personality by which they make their contribution in their work (Kuo, 2019). It will get based on
three factors as like expectancy, instrumentality and valence thus Ryanair measure the individual
objectives and identifies the personal and professional goals and assist them in parallel to
motivate the employees.
Critically evaluate the relationship between culture, politics, power and motivation that enables
teams and organisations to succeed, providing justified recommendations for Ryanair, to
improve its overall company performance.
The performance of Ryanair will get developed all together while using the suitable
amalgamation of the different behaviour of business as like culture, power and politics. The
motivation also be more important for the employee and for the business growth as well as like
as much the employee feel more comfort in the company that much longer they could stay in the
company. In this the higher authority as like the CEO, executive, manager will manage the
performance of employee and provide basic amenities by which the feel more comfort. The
Ryanair must get focused on the participation of employee by which they could work with more
collective effort and useful to gain more success and development.
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PART 2
Explain what makes an effective team as opposed to an ineffective team.
The employees are being more important within the business as with their contribution
only the company is able to achieve the better position in the marketplace that is full of
competition (Mansouri, 2018). Thus in this it is also be more vital for the company that they
could retain the employee for the longer period of time by which their employee those has more
knowledge and experienced will get stayed within the business for maximum time period. It will
emphasise the surround that is more hardworking and loyal by which it is easy for Ryanair to
gain better competitive benefits.
The team work is also be essential as it will enhance the level of commitment and
performance of the employee as in this the effective coordination will get maintain under which
the communication gap also get reduced. There is the different in between the effective and
ineffective team that is as defined below:
Effective team Non-effective team
Efficient team includes the people that are
more skilled and talented and with their effort
the probability to attain the success will get
increased.
There is the lack of guidance and every one
will more aware about their roles and focus on
that only.
Effective team will encourage the other in
which all were shared their view and feeling by
which the effectual decision will have taken
(McShane, 2018).
Ineffective team work to prove the skills of an
individual rather than the group by which they
didn’t consider the feedback as well.
Effective team will support each other and try
to make the certain outcomes that are always
be favourable for the business growth.
Ineffective team doesn’t manage the need of
other team members by which outcomes all get
affected.
Analyse relevant team and group development theories to support the development of
cooperation within effective teams
Mutual collaboration: It is the major essential quality of effective team by which all the
employee have worked to overcome the communication gap by which all the employee have
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worked with better commitment. It will induce more benefits by which the complexity will get
reduced that get raised while completing the certain task. In this the work quality will also get
developed and with this the productivity will get enhanced and thus the target of the Ryanair will
get attained successfully.
Balanced roles: It is also be the more certain aspect as the employee must get
communication with each other and performed the task by controlling the roles and
responsibility by which the systematic growth will get measured (Odor, 2018). In this the
probability of suitable outcomes will get developed and thus the expected result get achieve in
time.
Superior communication: The communication is being more vital and with this the team
will get more success on continuous basis and with this the transparency will get maintained in
the information flow thus all the member of team are much aware about what to achieve and how
to achieve.
Effective leadership: It is a quality in which the ability and the capacity to achieve the
suitable result will get enhanced as the leader of the team will get ensure that all the employee
have more freedom and get needed guidance by which the task will get worked on in right
direction (Pangil, 2019). The leader must have interpersonal and communication skills by which
the motivation level of employee will get boost up by which more opportunity will developed for
Ryanair.
Tuckman and Jensen's model of team:
It is the model that will base on the enhancement of the working performance of the
business as in this Ryanair will use this model so as to build up the better team that had more
skilled employee by which the suitable coordination in between the employee will get initialise
as through which the employee has trust, belief, loyalty among each other and have some stages
that is as defined below as:
Forming: It is the initial stage in which all the members of the team will get make the
team and assign the work to all as in context of Ryanair the manager will allot the team and roles
and responsibility to all the team members by which more path will get noticed through which
the success will get considered.
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Storming: In this stage the leader of Ryanair will motivate the team member by which
they could work with more efficiency. Thus employee makes the better contribution by which
task with complete before the assigned time.
Norming: In this the team members will get support each other and a harmony will get
maintained by which strong relation gets developed (Rudani, 2020).
Performing: It is the final stage in which the team member of Ryanair will work with
more passion towards their task and complete the task with full of their efforts.
Apply and evaluate how concepts and philosophies of inform organisational behaviour and
influence behaviour within Ryanair, given the on-going re-structuring process.
Path Goal Theory of Leadership: It is the theory that was stated by House Mitchell in
1974 and it helps the Ryanair to get achieve the goals and target with the particular time period
and. In support of this Ryanair get identify the various styles by which the better conclusion get
attained as it is based on Victor's Vroom theory as like the employee will get expected that they
get more opportunity for future period of time as per their performance. Ryanair will uses this
and with that maintain the focus on the different activities of the employee by which the
surround will get more motivated as by this the capability will get enhanced (Waddell, 2019).
Thus employee will get faced all the changes and challenges with more easiness and with this
induce all their efforts, skills, capabilities, knowledge etc. The Ryanair will take the decision as
per the work culture and with this also opt the participative leadership style as in this the
manager will record the performance of all the employee by which more success will get
measured by the business.
Classification of the model:
Task and environmental characteristics: As per this theory, the leader will analysed the
performance of the entire individual and with this identify the loop holes that get resist the
performance of the employee and on the basis of that provide training and development.
Employee characteristics: It is a theory that gets used to work with the distinct approach
as in this the skills and capability of employee gets changes as per their need and demand. As if
Ryanair the leader will make the efficient relation with the employee by which they have
understand the need of the employee and according to that try to motivate them.
There are some characteristic of difficult task and that is as explained below as:
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Intend of task: It is essential for the leader that they will assign the roles and
responsibility and under this the employee are much aware about what to performed and what to
not and the leader also provide couch and guidance to induce more clarity.
Official authority system: The leaders as well as manager of Ryanair will allot the task
that gets complete by the employee within the time and the manager has monitored all the
performed activities.
Work group: The work will include the contribution of all the mates by which the
success get induce with more perfection while if employee didn’t support each other thus has the
negative impact as well (Falola, 2018).
Leadership styles: It is based on the leadership style under which the leader will ensure
that timely work will get performed and the objective of business will get accomplished on
timely basis.
Directive: The leader and manager will manage the performance of all the employee and
with that take favourable decision with that also collect the feedback as well by which the
employee also feel more motivated.
Participative: It is the leadership through which they could take the decision for the
employee benefits and that would be taken by considering the entire individual viewpoint and
suggestion by which the belief of employee remain constant and it help to reduce the employee
turnover ratio.
Critically analyse and evaluate the relevance of team development theories, concepts and
philosophies that influence behaviour in Ryanair
Ryanair will uses the path goals leadership in which the leader will try to make the suitable
changes by influencing the working norm and culture of the employee and it helps to make better
profit by which the productivity and profitability of business will get raised. The team
development is being more important as with this the objective and goals get accomplished in
timely manner by which the competency will get developed and that enlarger the employee
contribution that is favour of company growth.
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