Software as a Service (SaaS) Presentation: IT Director's Perspective

This presentation provides a comprehensive overview of Software as a Service (SaaS). It begins with a definition of SaaS and explains its operational model, including the role of Application Programming Interfaces (APIs). The presentation then delves into the SaaS market, citing its projected growth and market size. It highlights the benefits of SaaS, such as time optimization, cost reduction, scalability, and ease of use, while also addressing associated risks like data access, instability, and security concerns. Various SaaS applications beyond ERP and CRM are discussed, along with the security risks involved. The presentation identifies key SaaS providers and explains the decision-making process an IT director might undertake when considering SaaS implementation, including application offerings. Finally, it explores IT Service Management (ITSM) applications, specifically how ServiceNow delivers ITSM as SaaS, including features like automatic run books and cost management applications. The presentation references market reports and industry publications to support its findings.

Software as a Service
From
Student Name

Introduction to SAAS
• Software as a service is a software distribution model.
• Software as a service act as host for the organization in terms
of business operation.
• Software as a service is one from of delivery software
application.
• It is also considered a nomenclature of cloud computing.

Saas Working
• Saas software offers a host platform to the administrator free
from hardware support.
• Saas software then act as data distributor for the potential
buyer.

Application programming
interfaces
• Application client
• API request
• Service data source
• API response

American red cross Saas
software working
• Saas is used as platform to create donor portfolio and fund
generation activities.
• Saas is used as information provider in order to mange relief
activities on global platform.
• Saas works as interlink node between financial donors,
volunteers and recipients.

Market of Saas software
• As per Global cloud index up to 2020, Saas will dominate the
global business market with the estimate percentage of 86%.
• As per report published in 2018, Saas market will rise up to $
185.4 billion in 2024 with the average growth of 24%.

Benefits of Saas software
• Time optimization
• Low cost
• Scalability and integration
• Upgrades
• Easy to use

Risk of Saas
• Data access risk
• Instability
• Lack of transparency
• Identity theft
• Uncertainty of data location
• No direct control over data

Saas application beside ERP
and CRM
• Dropbox
• Github
• Adobe Creative Cloud

Security risk of Saas
• Identity management in the cloud is immature
• Cloud standards are weak
• Secrecy
• Access everywhere increases convenience, but also risk
• Location of data is uncertain

Provider of Saas
• Top key provider of Saas software are as following:
• Google
• Oracle corporation
• Microsoft
• Adobe

Decision related to Saas
implementation by IT director
• Cost
• Maintenance
• Space
• System up to date