Following Safe Work Practices for Direct Client Care: Report Analysis

This report analyzes safe work practices for direct client care, focusing on Queensland's WHS legislation. It covers key aspects such as legislative provisions, the role of WHS authorities, and codes of practice related to hazardous manual tasks and infection control. The report defines workplace hazards, including those related to manual tasks, infection control, and personal safety, and outlines relevant policies and procedures. It provides insights into maintaining current knowledge of workplace systems and interpreting safety signs. The report also addresses reporting procedures for stress and fatigue, along with a case study involving a client's illness and potential infection risks. The report explores hazard identification, risk assessment, and the importance of consultative meetings. It highlights the benefits of debriefing after incidents like needle sticks, emphasizing the importance of WHS policies and procedures in minimizing risks and ensuring a safe working environment for healthcare professionals and clients. The report concludes with an accident/injury report form based on a case study.

Follow safe work
practices for direct client
care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK-1............................................................................................................................................1
1. Name current WHS legislation ruling in Queensland, Australia.......................................1
2. Legislative provisions related to Queensland.....................................................................1
(a) Crucial role of Victoria WHS authorities work in regard with legislation..............1
(b) Explain four divisions below :.................................................................................2
c)How do codes of practice, such as codes for hazardous manual tasks and infection
control, support the legislation?....................................................................................2
3. Meaning of hazard..............................................................................................................2
4. Provide 2 workplace hazards in following:........................................................................2
5. Provide policies and procedures of WHS purpose.............................................................3
6. Give two ideas which will help in developing and implementing policies of safe work
place........................................................................................................................................3
7. Give best 2 ways for maintaining currency related to workplace system, procedures and
their equipments.....................................................................................................................4
8.Provide meaning of safety signs mentioned below:............................................................4
9. Provide two signs which show stress and fatigue while workings.....................................5
10. In need of reporting about stress and fatigue whom is reported in work environment....5
11. A client from home informed about her being unwell and her reasons define that she got it
from her grandson. One of her friend is also visiting she assumes that she might also get
infected...................................................................................................................................5
13. Provide two procedures found in WHS Policy & Procedure Manual about handling with
minimum level of risk............................................................................................................6
14. Benefit of debriefing in needle stick incident over a worker...........................................6
This helps in preventing people to get hurt while working in open spaces and be infected by
needle sticks. Such several cases have been record and due to that the WHS has made

provisos to help in such cases and made it an proviso to aware the people(Newell, Nelson-
Gardell and MacNeil 2016)....................................................................................................6
15. After reading the given case study fill accident/injury report form.................................6
ASSESSMENT TASK 2.................................................................................................................7
PART 1............................................................................................................................................7
1 Existing and potential hazards stated in Case Study...........................................................7
2 Risk Assessment Control Form...........................................................................................7
3 Consultative meeting.........................................................................................................10
PART 2..........................................................................................................................................10
CONCLUSION..............................................................................................................................10
References .....................................................................................................................................10
.......................................................................................................................................................12

INTRODUCTION
Safe work practices are important for direct client care. It describe various kind of skills
and knowledge which require for ensure health and safety as well as working environment which
directly impact on clients. Government of Australia also focusing on these legislations. Through
these legislation they can safe employees rights. With the help of these laws government support
employees in positive manner. Beside it employees also done work for long term in a effective
manner. This report will also cover information on case study and its associated existing and
potential risk. Also, it will provide knowledge on curing these disease with effective
measures(Cochrane and Tamiru, 2016).
TASK-1
1. Name current WHS legislation ruling in Queensland, Australia.
Safe work Australia created a unique WHS laws set in 2011 also known as “model laws”
established all over Australia. To make these legally bind in nature states have to implement
these separately. This model is attached with two more laws which are regulations and codes of
practice. Every territory is responsible for their own area for enforcement of laws. The basic
purpose of this act is to give neutral environment on national scale for workers and their
securities. It protect workers from harm, render fair treatment, promote organisations & unions,
enforcement methods and strengthen & balance WHS national approach(Coffey and et. al.,
2017).
2. Legislative provisions related to Queensland.
(a) Crucial role of Victoria WHS authorities work in regard with legislation.
All legislative provisions provided by this law is implemented in most of Australia and
does not change state wise. The only work of each state such as Queensland is to follow all
regulations and be in code of conduct while regulating laws. Each state is to administer these and
are obligated to introspect and since a higher authority checks and analyses all these regulations
weather they are implemented or not. Penalties are made on states if such are not followed
properly, Queensland shall follow each and every regulation provided by legislation to avoid any
consequences these laws are, to make sure proper health and safety of workers,
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(b) Explain four divisions below :
2 major rights employees have under legislation.
 Giving equal opportunity to everyone.
 Payment of work on time and adequate amount.
2 responsibilities employers have under the legislation.
 Maintain workable and safe environment for workers.
 Providing proper facilities like wash-rooms, eating zones, medical kit etc.
2 rights workers have under the legislation.
 Proper compensation and remuneration.
 Right to refuse to work at unsafe place and environment.
2 responsibilities workers have under the legislation.
 Follow proper instructions and procedures while working and to avoid any negligence.
 Report directly about broken equipment and unsafe environment.
c)How do codes of practice, such as codes for hazardous manual tasks and infection
control, support the legislation?
These are set of rules and set bind together in form of conduct and proper standard of
working environment of a business. These do not over power any laws given by WHS but these
provide a simpler for of solutions. These shall also be admissible at every stage of an judiciary
court. This accumulates as an evidence in the proceedings known as an hazard, control and risk
and shall be used as major element if it fits in correct circumstantial situation. Hazardous manual
tasks and infection control, is to keep working environment clean and provide sanitary
environment to all workers (Dupuis and et. al., 2016).
3. Meaning of hazard
It defines the connect between safety measures which shall be taken case of while
working in an organisation. Its a major element which effects health and safety of a person in a
workplace. The risk involve din this factor is that any member or worker shall get infected or
affected on grievous levels in case of unpredictable incidents.
4. Provide 2 workplace hazards in following:
(a) hazardous manual task: these tasks involve an person to physically use their body to lift,
lower, pull and push an item. In case on an fire if the fire extinguisher is old or doest work it can
cause many issues . Second if in case of working in a mine if any person get injured it takes a lot
time to bring him up and leave to an urgent medical help.
(b) Infection control risk: in this when a place is not sanitised for instance wash-rooms are
supposed to be cleaned after a set period of time to avoid infection all members using the facility.
Second if a person is infected by an disease which can spread through contact or air, such person
shall be put in proper care and treatment and certain safety measures should be taken while
coming in contact with such person(Dusek and et. al., 2015).
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(c) Personal safety risks: in such situations a person is affected in situation while working in a
very dangerous place or location here one shall not be negligent while working in such
environment and should be very cautious. For instance while working as a glass cleaner for big
building or worker at an stone or marble industry in both situations one can get grievously hurt if
not taken care and not follow proper procedures of conducting the work.
5. Provide policies and procedures of WHS purpose.
This is a proper procedure which is created in WHS act that defines all certain protocols
that shall be followed while working in a workplace and risky environment. The workers jobs
and opinion shall be known before making any such provisions and it changes from every
different business organisation. Some basic rules are as following :
 solve any issues related to health and safety.
 Talk to workers about their needs according to their job.
 Keep a track of every workers health.
 They shall be trained and if any person isn't well shall be guided towards proper
treatment.
These shall be mentioned in written format to avoid any confusions and give clarity in each and
every rule. These steps shall be easy to understand and follow so there is no confusion in it's
understandings. This also helps in maintaining standards, procedures and rules within workers.
These things are legally bind and if not followed by worker or employer any can be sued in
judiciary court(Hignett, Otter and Keen 2016).
6. Give two ideas which will help in developing and implementing policies of safe work place.
 Group discussion: it will help in making all employee about basic guidelines and rules
one shall follow while working within the environment and penalties will be charged if
one shall not follow such rules.
 Survey: an survey shall be conducted within the organisation which will seek any
suggestions and rectifications needed in the company. This activity will involve all
members in the decision making and all shall be educated about all legislative principles.
3

7. Give best 2 ways for maintaining currency related to workplace system, procedures and their
equipments.
 Identify exiting issues which shall have an potential impact on the organisation shall be
recorded according to their effect on major departments.
 Identify any such risk which shall be linked to client like behavioural reactions. Such
should be informed immediately and recorded in books.
8.Provide meaning of safety signs mentioned below:
Safety sigh Explanation of sign
This sign indicates any individual to be warned before using anything
which has such sigh over it. It contains potential poison compound which
can even cause grievous hurt. Such signs are put up to show that this
content will not be life threatening but can cause lot of harm on physical
health(Hooker, Small and Taft 2016).
This is to warn any person who is working around dangers associated with
plenty biohazard elements. Also such material is sharp receptacle, these
are put up to avoid any needle getting stuck inside cleaners while
working. It promotes the correct usage of sharp needles and their disposal
to avoid any situation of injury to a person.
These signs are called nuclear signs to warn people going near to such
sites or areas. Such places are very reactive in nature and can cause death
as well people who work in such environments have to be very cautions
and have to follow several procedure and rules to work with it.
4

9. Provide two signs which show stress and fatigue while workings.
 A person who has stress and fatigue in the workplace has serious levels of physical
reactions such as headaches, muscular tension and sometimes sleeping issues.
 A person can also become mentality unstable through stress as it can cause depression,
irritability and in some cases an person can get anxiety attacks
10. In need of reporting about stress and fatigue whom is reported in work environment.
In general work places generally the senior in hierarchy level is complained about any
issues faced by an worker or an employee in any organisation. In many companies human
resource team is set to discuss and resolve issues like such of employees which have been
suffering from such problems and do not have any particular solutions in it. In contract working
environment of mines and marble factories, head of the work is informed and gives solution to
all such problems (Jussab and Murphy, 2015).
11. A client from home informed about her being unwell and her reasons define that she got it
from her grandson. One of her friend is also visiting she assumes that she might also get
infected.
(a) Source of infection is the grandson of the client since most diseases can also be passed
through not maintaining proper sanitation hazards in house (Luther and et. al., 2017).
(b) Since the client got infected by her grandsons visit so definitely any person who comes in
her contact or use facilities of house like wash-room can also get infected.
(c) The client should inform her worker to keep safety measures and avoid any physical
contact or if possible should skip working unless she gets better.
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(d) the basic two standards are as following:
 waste disposal: one shall be very particular to dispose off such garbage in proper place so
that other people do no get affect from it.
 Hand hygiene: one shall be very particular in touching certain place of house and keep
sanitising their hand after some period of time.
(e) 2 more precautions to be taken related to case study.
 The client should have kept the wash rooms clean.
 Kept distance from having physical contact with her grandchild and clean the house after
his visit to avoid in-taking bacteria and germs.
12. Looking at the diagram mentioned above, provide that does it produce less strain on
musculoskeletal system compared to bend on waist.
 In cases to not get such injuries one shall make more space to give more area for body to
divide weight over (McCabe and Sullivan, 2015).
 Stand closely to object being lifted or pushed or pulled.
In both procedures the diagram shows the correct procedure to lift any object to avoid any
circumstantial injury in body.
13. Provide two procedures found in WHS Policy & Procedure Manual about handling with
minimum level of risk.
The basic two principles mention in WHS act 2011 is as following:
 recognise hazards: one shall be very keen about several hazards which are constant and
predictable in environment to avoid the repercussions from it. For example a person
working in a nuclear farm shall follow all procedures to not get affected from it and avoid
any chances of getting affected.
14. Benefit of debriefing in needle stick incident over a worker.
This helps in preventing people to get hurt while working in open spaces and be infected by
needle sticks. Such several cases have been record and due to that the WHS has made
provisos to help in such cases and made it an proviso to aware the people(Newell, Nelson-
Gardell and MacNeil 2016).
6

15. After reading the given case study fill accident/injury report form.
Accident/Injury Report Form
Personal Details
Name George anderson
Address 92 Jamison Street, Bowraville. State: Victoria Postcode:123
Telephone ( ) 123456
DOB 22.12.19
Employee/Visitor/Client: at company
Details of Accident/Injury cute in hand
Date of Incident Time of Incident: after 10 am
Location of Incident: home
How Incident Occurred while washing clothes cut from the machine.
Description of Accident/Injury : he was washing clothes and his feets were shaking already and
got cut from it.
Name(s) of Witness(es)
Action Taken: went straight to hospital to treat him
Report forward to
Name of Person Completing this Report Position
Signature Date
ASSESSMENT TASK 2
PART 1
1 Existing and potential hazards stated in Case Study
On the basis of described case study of Hilda and Charlie, it has been identified that there
are many existing hazards which could affect them. Main five among them are described as
below:
 Mischievous activities may lead to self harm
 Fire burst at home
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 Cut while preparing food
 Skin infection to Charlie
 Accident of Hilda while performing household at home
2 Risk Assessment Control Form
Potential harm Current risk
level rating
Strategies for
minimising risks
Responsible
of Risk
Assessment of risk level
after using control measure
Mischievous
activities may
lead to self
harm
3 Hilda can hire child
carer in order to
observe each and
every activity of
Charlie.(Phillips,
2016)
Charlie's
observing
behaviour
could
develop
chance of
hazard as
Hilda is blind
and Charlie
could indulge
into more
mischievous
activities
with her
growing age
1.5
8

Fire burst at
home
2 Change battery of
fire alarm in every 6
months(Quinn and
et. al., 2016).
Battery of
smoke alarm
of Hilda's
house had
not been
changed from
last 13
months
which can
become
blunder
problem as it
may not
work in fire
occurrence.
1
Cut while
preparing food
3 Hilda can use safe
kitchen equipment
in order to avoid cut
risk.
Blindness of
Hilda is
responsible
for cut.
1
Skin infection
to Charlie
4 Hilda is required to
lock bathroom after
its usage so that this
situation can be
managed and
minimised. (Rubery
and et. al., 2015)
Growing age
of Charlie
and
carelessness
of Hilda in
not locking
room is
responsible
for this
situation.
1
Accident of 3 Hiring of child Charlie 1
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Hilda while
performing
household at
home
carer is best way to
cure this problem
spread toys
all over the
house. This
might affect
Hilda as she
might come
in contact
will toys in
wrong
manner
which affects
her health a
lot.
3 Consultative meeting
On the basis of above described existing and potential hazards, it has been identified that
high observing behaviour of Charlie is most hazardous. This is because, Charlie is in a growing
age and her skills will increase day by day. This will increase chances of hazard as she will
conduct more hazardous activities in future. This situation can be cured by hiring child carer for
Charlie. This will help out in analysing each and every of Charlie and also save her from wrong
misconduct(Warmelink and et. al., 2015).
PART 2
I was at work when the fire alarm rang within the premises. As soon as I heard the alarm,
I shouted out to my other team mates and asked them to vacant the place as early as possible. For
this, they were asked to move out of the emergency door that is specifically for the fire situation
within the entity. With the evacuation approach, I was successful in saving a number of lives
from getting caught in the flames of fire. The next thing I did was to call the Fire Emergency
Team which is specialised in extinguishing the fire. It came within a time period of 15 minutes
and with the help of their equipments, got control over the fire in a matter of 20 minutes.
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CONCLUSION
From above assignment it is concluded that there are some standard precautions offered
at workplace. These helps in preventing damages to life or property due to hazards. Workplace
safety is a legal requirement that is necessary for preventing on the job injuries and accidents. It
is essential for every organisation to provide safe and secure workplace to their employees and
workers. The tools and equipments used by workers must be handles properly. Companies which
are using hazardous chemicals must provide effective trainings for handling them safely(Zhang,
Lingard and Nevin 2015)..
References
Books and Journals
Cochrane, L. and Tamiru, Y., 2016. Ethiopia's productive safety net program: power, politics and
practice. Journal of International Development. 28(5). pp.649-665.
Coffey, M and et. al., 2017. Ordinary risks and accepted fictions: how contrasting and competing
priorities work in risk assessment and mental health care planning. Health
Expectations. 20(3). pp.471-483.
Dupuis, S and et. al., 2016. Theoretical foundations guiding culture change: The work of the
Partnerships in Dementia Care Alliance. Dementia. 15(1). pp.85-105.
Dusek, B and et. al., 2015. Care transitions: a systematic review of best practices. Journal of
nursing care quality. 30(3). pp.233-239.
Hignett, S., Otter, M. E. and Keen, C., 2016. Safety risks associated with physical interactions
between patients and caregivers during treatment and care delivery in home care
settings: a systematic review. International journal of nursing studies. 59. pp.1-14.
Hooker, L., Small, R. and Taft, A., 2016. Understanding sustained domestic violence
identification in maternal and child health nurse care: process evaluation from a 2‐year
follow‐up of the MOVE trial. Journal of advanced nursing. 72(3). pp.533-544.
Jussab, F. and Murphy, H., 2015. “I just can’t, I am frightened for my safety, I don’t know how
to work with her”: Practitioners’ experiences of client violence and recommendations
for future practice. Professional Psychology: Research and Practice. 46(4). p.287.
Luther, L and et. al., 2017. Working overtime in community mental health: Associations with
clinician burnout and perceived quality of care. Psychiatric rehabilitation
journal. 40(2). p.252.
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McCabe, H. A. and Sullivan, W. P., 2015. Social work expertise: An overlooked opportunity for
cutting-edge system design under the Patient Protection and Affordable Care
Act. Health & social work. 40(2). pp.155-157.
Newell, J. M., Nelson-Gardell, D. and MacNeil, G., 2016. Clinician responses to client traumas:
A chronological review of constructs and terminology. Trauma, Violence, &
Abuse. 17(3). pp.306-313.
Phillips, J. P., 2016. Workplace violence against health care workers in the United States. New
England journal of medicine. 374(17). pp.1661-1669.
Quinn, M. M and et. al., 2016. Occupational health of home care aides: results of the safe home
care survey. Occup Environ Med. 73(4). pp.237-245.
Rubery, J and et. al., 2015. “It's All About Time”: Time as contested terrain in the management
and experience of domiciliary care work in England. Human Resource
Management. 54(5). pp.753-772.
Warmelink, J.C and et. al., 2015. An explorative study of factors contributing to the job
satisfaction of primary care midwives. Midwifery. 31(4). pp.482-488.
Zhang, R. P., Lingard, H. and Nevin, S., 2015. Development and validation of a multilevel safety
climate measurement tool in the construction industry. Construction management and
economics. 33(10). pp.818-839.
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