Report: Safeguarding and Protection of Vulnerable Adults in UK Homes

This report delves into the critical aspects of safeguarding and protecting vulnerable adults within the context of UK care homes. It begins by differentiating between safeguarding and protection, emphasizing the role of legislation, regulations, and policies in ensuring the well-being of vulnerable individuals. The report examines the impact of policy development on safeguarding approaches, outlines the legislative framework including the Safeguarding Vulnerable Group Act 2006, Mental Capacity Act 2005, Human Rights Act 1998, and Data Protection Act 1998, and analyzes the influence of serious case reviews on quality assurance. It further explores protocols and referral procedures in cases of alleged harm, service provision, and inter-agency collaboration. The report emphasizes the promotion of service provisions to support vulnerable adults in assessing risks and making choices, identifying policies and procedures that contribute towards safeguarding and prevention of abuse, and providing feedback on practices that support protection. The report also addresses the importance of effective inter-agency and integrated working to protect vulnerable adults and concludes with recommendations for improving systems and procedures.

Safeguarding and protection
of vulnerable adults

Table of Contents
INTRODUCTION...........................................................................................................................4
LO1 UNDERSTANDING THE LEGISLATION, REGULATIONS AND POLICIES supporting
PROTECTION OF VULNERABLE ADULTS..............................................................................4
1.1 Difference between concept of safeguarding and protection of vulnerable adults................4
1.2 Evaluating the impact of policy development on approaches to safeguarding vulnerable
adults............................................................................................................................................4
1.3 Legislative framework for safeguarding vulnerable adults...................................................5
1.4 Influence of serious case reviews on quality assurance, regulation and inspection relating
to the safeguarding of vulnerable adults......................................................................................5
1.5 Protocol and referral procedure at the time of harm is alleged..............................................5
LO2 SERVICE PROVISION FOR PROTECTING VULNERABLE ADULTS...........................6
2.1 Promoting service provision to support vulnerable adults to assess risks and make choices6
2.2 Providing information to other on..........................................................................................6
2.3 Identifying policies and procedure that contribute towards safeguarding and prevention of
abuse............................................................................................................................................7
2.4 Monitoring the implementation of policies and procedures that aim to safeguard vulnerable
adults............................................................................................................................................7
2.5 Providing feedback to other on practice that supports the protection of vulnerable adults...7
LO 3 MANAGING INTER-AGENCY, INTERGRATED WORKINBG TO PROTECT
VULNERABLE ADULTS..............................................................................................................8
3.1 Protocol for working in partnership with other organization.................................................8
3.2 Reviewing the effectiveness of system and procedure for working in partnership with other
organization..................................................................................................................................8
4.1 Supporting participation of vulnerable adults in an review of system and procedures.........8
4.2 Evaluating effectiveness of system and procedure................................................................9

4.3 Challenges in effective practice in the promotion of the safeguarding of vulnerable adults.9
4.4 Recommend proposal for improvement in systems and procedure ......................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Safeguarding and protection of vulnerable adults is imperative task for care home which
enables them to provide safe and appropriate environment for them. It assists to protect their
right and increases their capability in society so that they live with freedom. Present report is
about care home of UK which provides good quality of services to those people who are not able
to take their own care. Further, report elaborates about difference between concept of
safeguarding and protection of such type of people. In addition to this, legislative framework is
also explained which provide information regarding protecting rights of vulnerable adults.
LO1 UNDERSTANDING THE LEGISLATION, REGULATIONS AND
POLICIES SUPPORTING PROTECTION OF VULNERABLE ADULTS
1.1 Difference between concept of safeguarding and protection of vulnerable adults
Safeguard is the way to promote health and social care of vulnerable adults in society or
care home. Protection is part of safeguard by which nurses and doctors of home care ensures
about taking effective care of these types of people such as children, drug addicted and old age
people who are suffering from mental disease (Bergeron, 2001). Owing to this, home care uses
several polices and procedure such as awareness training, community link as well as legislation
and regulation. On the other hand concept of protection states about policies of government for
safeguarding right of human being thereby they can be protected from abuse or harm. It assist
individual to understand about their right and manage risk in complicated situation so as to
provide them safe and effective care. Both concepts are almost similar and safeguard is outcome
of protection (Choi, 2000).
1.2 Evaluating the impact of policy development on approaches to safeguarding vulnerable
adults
Policy development is imperative for approaches to safeguard vulnerable adults so it has
direct impact on situation of these types of people who are not able to take their care. It affects
their mental stage and creates sense of fear or freedom among them. Development of effective
policy has impact on overall home care thereby nurses and doctors take best care of vulnerable
adults (Ellaway and et.al., 2012). These policies assist to recover such vulnerable people as soon
as possible and also make them feel comfortable and valued. With the help of communicate in
their right by providing them awareness training home care generates positive attitude among
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them. It is an appropriate way to protect their right and give them respect in an appropriate way
so that they can live with confidence (Hong, 2004).
Care homes are approaching the safeguarding by following standards related to
vulnerable people. In this regard new standards are established to provide safety for them and
accordingly care home follow the same so as to protect the right of each individual. Similarly,
Care Quality Commission is also established in order to provide protection in society as well as
local care home. Also, new laws and regulations are set in the light of safeguarding of vulnerable
people which are followed by care home as well. This is the foremost aspect by which new
standards work. With this, corporation bring modification in the current work environment. This
in turn safety and security of service users as well as care takers in ensured.
1.3 Legislative framework for safeguarding vulnerable adults
The legal policies plays significant role for ensures proper safeguarding of vulnerable
adults. It protects their right and makes them comfortable in society or home care. Here, The
Safeguard Vulnerable Group Act, 2006 provides information about professionals such as nurses
and doctors of home care who work for vulnerable adults. It prepares basis for independent home
care which assist to manage lists of persons those are excluded from working with vulnerable
adults (Mackay and et.al., 2012). Mental Capacity Act, 2005 specified about guideline on the
deprivation of liberty safeguard where professionals of home care have to ensures regarding best
care of vulnerable adults. It consist of overall detail related to requirement such as how and when
deprivation of liberty can be authorized for those people who have lack of capacity to make
decision for their own care in care in care home (Wild and et. al., 2012).
Moreover, Human Rights Act 1998 also safeguard the interest of vulnerable adults.
Human Rights Act describes that all the human should be considered equally and there should
not be any discrimination among the service users. Thus, it is the responsibility of home care
workers that human rights of vulnerable adults should not get violated. Similarly, Data
Protection Act, 1998 also covers under the legislative framework of safeguarding vulnerable
adults. In this, workers of home care should protect the data of those adults and should not
provide to the third party without their consent.
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1.4 Influence of serious case reviews on quality assurance, regulation and inspection relating to
the safeguarding of vulnerable adults
Serious case reviews contribute towards assurance of quality and compliance of
regulations in an effective way. It can be better understood with help of serious case occurred in
UK in November 2010. Here, 22 months baby boys were dead because of serious head injury. It
was happened by neglect of child by his parents (Case reviews published in 2013, 2014). Owing
to this, mother and father of child were arrested and received 15month custodial sentence. It is
the best example for general community so as that they take best care of vulnerable adults such
as child or those who are mentally sick (Nahmiash, 2002). Further, care quality commission
visits care home time to time so as to inspect about their performance which enables them to
know that whether they complying legislative framework in relation to vulnerable adults or not.
Furthermore, care home has started taking extra care of service users so that vulnerable
adults can be safeguarded. After certain incidents which took place in home care, CQC has
raised the standard and expect that all the home care lay extra stress on those adults. This in turn
has resulted that CQC visit to home care in a regular interval and assure the quality standards are
met out or not. Moreover, this has brought a positive change in the home care because the
worker have started taking due care about the quality service of vulnerable adults and also takes
care that their rights are not violated. hoax
In addition to this, Deprivation of Liberty Safeguard (DoLS) is part of Mental Capacity
Act 2005. it depicts that staff who are working in care homes, hospitals should take best care of
service users. Especially this act consider that no any person should be deprived from freedom
and all service users must be provided to freedom to live their life. The situation may be
considered in deprivation of liberty are stated as follows-
 Giving medication without consent with patients
 Proper control over patients for a long period
 Staff imposing barriers for a service users in accessing their friends/ family
 Service providers refusing to discharge a service users into care of others
All these situations depict that a person must be provided proper care in the supervision
of expert service providers. It helps to provide good quality of services to require person and
ensure their safety in an effectual manner. Apart from this, Mental Capacity Act is supported by
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deprivation of liberty safeguard wherein it is ensured that whether a person is able to take
decision on not.
1.5 Protocol and referral procedure at the time of harm is alleged
Various protocol and referral procedure can be used when harm is alleged. At the time of
abuse, responsible person are informed regarding legislative framework for neglect of vulnerable
adults (Anderson and McFarlane, 2010). I can make complaint for the same to care home so as to
ensure safeguard of affected person which facilitate to protect their right and avail them safe
environment. Further, care quality commission can also be informed at the time when abuse is
suspected which assist to take legal action against responsible person. It creates awareness
among general public so that they can take best care of vulnerable adults. Moreover, people who
are mentally sick and not able to take their care are provided training and understanding for the
same so that they can respond for abuse (Mandelstam, 2008).
If someone says that they are harmed then referral bodies should ensure that harm is
occurred due to negligence of home care and willingly the person has to entered into situation
even after knowing that harm exist. After that, body should inquire about the reason behind the
harm which is caused to vulnerable adults. If the negligence of home care is found than legal
actions should be taken care against them. Further, referral bodies complaint it CQC for taking
actions against the home care. Later, the workers should be provided adequate training and all
the human rights and other provisions should be informed which will help them to take care from
next time (Mandelstam, 2008). In addition to this, Scottish Government Health and Social Care
Directorates are responsile for NHS Scotland. These Directorates are provided detail
information related to policies and procedure for development as well as implementation of
health and social care. Similarly, Care Quality Commission is needed to be called and informed
so they can take appropriate action in case harm is alleged. In the same way, Heath and social
executives as local authorities must also be informed in order to provide protection for
vulnerable people.
LO2 SERVICE PROVISION FOR PROTECTING VULNERABLE ADULTS
2.1 Promoting service provision to support vulnerable adults to assess risks and make choices
Vulnerable adults are supported in an effective way so as to assess risk and they can
complaint against staff member of care home if they feel any problem. Here, they can be
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promoting for welfare activity by promoting education among them (Mantell and Scragg, 2011).
It facilitates them to learn about their rights to live with freedom and make choice at their own.
There are several types of services can be provided to them such as awareness training, daily
classroom activity which strengthens their mental state and they can be able to assess risks. In
order to support them to make informed choices, vulnerable adults are given right to share their
problems, their ideas which motivate them to take their own care (Pritchard, 2008).
2.2 Providing information to other on Indicator of abuse
Indicators of abuse for vulnerable adults are physical, sexual or mental
harassment. It consists of humiliation, heating, anxiety, general resignation. Along with
these, disturbed sleep pattern and aggressive behavior indicates abuse (Peate, 2010).
Apart from this, different types of abuse or neglect are there which are mentioned as
follows. These are different abuses or neglect which need to be considered while
providing information.
 Physical abuse
 Self-neglect
 Exploitation of person mentally or financially
 Neglect
 Abusing a person emotionally or psychologically
 Sexual abuse and abandonment
 Measures taken to avoid abuse
General ways to avoid abuse are; not allow vulnerable adults to interact with such
type of people who can harm them (Bergeron, 2001). Cares are provided training to
handle them in an effective way so as to avoid abuse and ensures safe environment for
them. Steps to be taken in case of suspected abuse
Appropriate steps can be taken when abuse is suspected so as to ensure safeguard
of vulnerable adults (Choi, 2000). Here, care quality commission can be informed for the
same so that they takes legal action against responsible person and protect right of
affected people.
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Furthermore, here staff are trained to recognize the abuse by seeing the face or situation
of vulnerable people. For example, they are provided training to assess the situation of people; if
person is tensed, if that person got hurt somewhere on body. Along with that aggressive behavior
and disturbed sleep of services users are the effective means by which staff can easily recognize
abuse. On the other hand training is also be provided on recognition of mental and sexual
harassment. These all factors facilitates to provide security to service users and provide safety for
vulnerable adults.
2.3 Identifying policies and procedure that contribute towards safeguarding and prevention of
abuse
There are several policies which assist to provide safe and supporting environment to
vulnerable adults. Here, safeguarding policy such as Mental Capacity Act, 2005 and Safeguard
Vulnerable Group Act, 2006 ensures for providing safe environment to them so as to recover
their health in less time. Further, whistleblowing is also effective policy which assists carers to
take strict action against those who are responsible to harm others. It facilitate management of
organization to protect right of vulnerable adults so that they can assess risk and respond abuse in
an effective way (Ellaway and et.al., 2012). Furthermore, The Disability Discrimination Act
1995 is also formed by government thereby individuals with disabilities are protected in an
effectual manner. Similarly, The Equality Act 2010 is also formed by government for providing
protection to disables people. According to this act abuses are prevented and equality in ensure
with respect to education, employment and access to goods, services. In addition to this, the
Crime and Disorder Act 1998 facilitates to provide support and protection for vulnerable people
(Regulation and legislation, 2016). Under this hate crime is considered as serious issues if
vulnerable people receive abuse in the form of hate. Apart from this, Data Protection Act 1998 is
also helpful procedure that contribute towards safeguarding and preventing abuse. It depicts that
it is prime responsibility of care home to record personal data of users of with confidentiality
(Data Protection Act 1998, 2016).
2.4 Monitoring the implementation of policies and procedures that aim to safeguard vulnerable
adults
Implementation of policies and procedure that aim to safeguard vulnerable adults need
proper monitoring so as to provide safe environment to them. It requires inspecting all
department time to time and record performance of carers which facilitate to control deviation. It
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also assists to obtain desired output (Hong, 2004). Further, management of care home can also
ask to affected people which assist to provide at least some relevant data regarding performance
of nurses. It assists to provide appropriate training enhance their knowledge so as to handle
vulnerable adults in an effective way. Moreover, carers are also asked to give feedback so that
corporation can cater their requirement efficiently by ensuring smooth flow of communication
(Mackay and et.al., 2012). For example, above mentioned policies and procedures can be
implemented through whistle-blowing. Under this, employees can report for a criminal offence,
miscarriage of justice and in case organization break the law. At this juncture, an agency nurse,
NHS employee and factory worker and other specified parties has right to raise concern at any
point of time with regards to wrongdoing taking place in care home or organization
(Whistleblowing for employees, 2016). In addition to this, complaint procedure can be used to
monitor and implement the policies and regulation for safeguarding of vulnerable people
(Complaints procedure, 2016).
2.5 Providing feedback to other on practice that supports the protection of vulnerable adults
The nursing staff of care home is communicated about the code of practices required at
workplace which facilitate to ensure safe environment for vulnerable adults. Its impact is
checked with the help of effective supervision and regular review (Wild and et. al., 2012). It
assist management of care home to record performance of employees and provide them feedback
to make improvement in existing pattern of work so as to cater requirement of affected people
appropriately (Nahmiash, 2002). With the help of recorded data, positive or negative response
for nursing staff can be given which facilitate to assess need of changes in the existing work
environment so as to take best care of vulnerable adults.
LO 3 MANAGING INTER-AGENCY, INTERGRATED WORKINBG TO
PROTECT VULNERABLE ADULTS
3.1 Protocol for working in partnership with other organization
There are several rules which need to be ensured while working in partnership with other
care home. Here, management has to pay concentration key areas of responsibilities regarding
availing finance for having highly equipped technology for vulnerable adults (Anderson, and
McFarlane, 2010). Information sharing is also important field in which both organizations ensure
proper connectivity by having sooth flow of communication. Information is shared at the time of
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providing treatment to patients where doctors and therapists require to know condition of
sufferer. Here, task will be delegated among staff members like nursing staff. This enables them
to make arrangement during critical situation of patients or when preparing fro operation of
service users. Apart from this, weekly and monthly meetings are organized in order to improve
working of partnership. It proves to be effective in defining roles and responsibilities of staff
members. Accordingly task are delegated among them so that every can perform their job in
accordance with their specialization. Also, during meeting when information is shared at the time
task will be delegated to nursing staff along with authority. Further decision making plays
significant role so as to provide safe and appropriate environment for those who are not able take
care their own (Mandelstam, 2008). Both corporations have to ensure about availability of
information technology which assist them to record performance as well as report of affected
people. Moreover, they set boundary for each other regarding performing their job in an effective
way so that care home can take best care of vulnerable adults (Mantell and Scragg, 2011).
Furthermore, services users work according to the guideline provided by employers. Further,
training and development program are also taking place in the organization so as to ensure
continuous learning of staff workers. It proves to be effective. Here, roles and responsibilities
may be given in sharing so that staff workers can complete the work in team and achieve the
collective success. Apart from this, resources are shared in common in order to carry out the
same task effectively and determine the success of business with high level of satisfaction among
workforce.
3.2 Reviewing the effectiveness of system and procedure for working in partnership with other
organization
The system and procedure for working in partnership with other care home is very
effective because it ensures proper coordination among the entire department. For the purpose of
communication among each department use of ICT is effective. This aid to interact with
personnel in right manner and ensure proper coordination among them. On the other, at the
initial stage there will be high cost because of need of training among workforce. However,
without proper training, employees cannot work well with great coordination. It facilitates to
have smooth flow of communication in workplace so as to provide safe and appropriate
environment for vulnerable adults (Pritchard, 2008). It also generate positive attitude among
them so that they can respond for abuse and harm. It also boost morale of nursing staff thereby
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they can contribute their best to achieve short as well as long term objectives of care home. It
also facilitates to diversify financial risk which assist firm to reduce expenses and increase rate
of return. Furthermore, working in partnership proves to be effective in reducing impact of less
skilled employees. It is because assistance from experts will be provided to nursing staff so as to
enhance their level of knowledge. Thus, partnership aids to manage risk to a great extent and
support workforce in delivering good quality of services vulnerable adults.
4.1 Supporting participation of vulnerable adults in an review of system and procedures
The participation of vulnerable adults is imperative to reviews system and procedure. It
assists them to motivate and generate positive attitude among them so as to respond abuse and
harm. Here, care home can take feedback from affected people regarding existing policies and
procedure for providing them safe environment (Peate, 2010). Further, management of care
home can also ensures participation of them in meeting and listening their problems as well as
ideas regarding particular topic. It facilitates to make necessary changes which helps corporation
to provide good quality of services to users. They can also have personal discussion with
vulnerable adults where they feel free to discuss their doubts and confusions in relation to system
and procedure (Bergeron, 2001). Furthermore, residents can be involved by selecting them into
sample while conducting survey. It facilitates local authority to identity issues faced by local
community and accordingly bring improvement in working of care home. Apart from this,
inspection is done through CQC where families of services users can provide them details related
to services provided at care home. Also, they can given their preferences for health care services.
This in turn review of systems and procedure can be done in an effectual manner.
4.2 Evaluating effectiveness of system and procedure
In order to evaluate effectiveness of system and procedure of care home, management
takes feedback from nursing staff as well as vulnerable adults (Ellaway and et.al., 2012). They
use structural policy to assess its effectiveness by recoding performance of carers and its impact
on affected people. It facilitates to provide information regarding quality of services offer to
vulnerable adults. It ensures best care of affected people and makes them feel free with higher
level of confidence which in result fulfillment of long as well as short term objectives of care
home. After reviewing overall performance, organization gives feedback to nursing staff so as to
enhance their knowledge (Choi, 2000). At this juncture, standard is set for nursing staff so their
performance can be evaluated in the same manner. However, performance is reviewed against
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set standard so area of improvement can be identified in an effectual manner. Similarly, families
of services users can be approached for getting feedback. It enables management to analyze the
current system of working and level of satisfaction exist among service users.
4.3 Challenges in effective practice in the promotion of the safeguarding of vulnerable adults
There are several ways thereby care home can bring improvement in ineffective
practices. Here, management of care home provides training to staff members by making them
clear about requirement of changes in existing workplace (Hong, 2004). It facilitates to provide
good quality of services to vulnerable adults. For example, company can approach to
professional bodies which can influence behaviors of nursing staff and provide them learning. It
enables them to perform better and cater requirement of affected persons in an effective way.
Moreover, time to time staff meetings and providing person centered care also assist to face
challenges of ineffective practices (Mackay and et. al., 2012). For example, ineffective behavior
of nursing staff can be improved by making them understand about its impact on their own
performance. Similarly, different motivational tool can be used at workplace which aid to
increase level of motivation among employees. It also enables them to work with integration and
complete the allocated task in an effectual manner. Similarly, for ineffective practices at
workplace employees should be punished. It leads create fear among staff and they tend to focus
upon set procedure of care home. Apart from this, if customers' feedback proves to be negative
then management take it as challenge and try their best to improve service quality. Thus, positive
work environment is created and users are provided goof quality of services.
4.4 Recommend proposal for improvement in systems and procedure
In order to provide safe and appropriate environment for vulnerable adults, management
of care home should review performance nursing staff on right time. They should be strictly
informed about taking care of affected people so as to make them able to respond for abuses or
harm (Wild and et. al., 2012). Further, corporation should have access to effective sources of
finance which enables to them to have highly equipped technology which facilitate to provide
good quality of services. In addition to this, company should provided training on time to time so
that staff members remain updated. It will provide support to vulnerable adults so as to create
goodwill of corporation in the marketplace. Similarly, company should focus on changing
scenario and technological upgradation that aid to reduce time taken to deliver services to end
users. The other important aspect is appropriate hierarchical structure where staff members get
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proper guidance and report their immediate supervisors. This aid to manage work in right
manner and define roles and responsibilities of each one. Moreover, there should be free flow of
information from lower to upper management so that care home can coordinate among all
departments in an effective way.
CONCLUSION
From the report it can be concluded that several system and procedure assist management
of company to take best care of vulnerable adults so that they can respond abuses and harms. It
can also be said that involvement of nursing staff as well as affected people should be there for
implement of polices so as to ensure overall growth and expansion of care home.
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REFERENCES
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Nursing. Lippincott Williams & Wilkins.
Andy Mantell, Terry Scragg, 2011. Safeguarding Adults in Social Work. SAGE.
Bergeron, R., 2001. An Elder Abuse Case Study: Caregiver Stress or Domestic Violence? You
Decide. Journal of Gerontological Social Work. 34(4). pp.47–63.
Choi, N., 2000. Elder Abuse, Neglect and Exploitation. Journal of Gerontological Social Work.
33(2). pp.5–25.
Ellaway, A., and et.al., 2012. The socio-spatial distribution of alcohol outlets in Glasgow
City. Health & Place. 16. pp.167-72.
Hong, B., 2004. A Review of Elder Abuse and Neglect Prevention Services in New Zealand.
Office for Senior Citizens.
Mackay, K. and et.al., 2012. What difference does the Adult Support and Protection (Scotland)
2007 make to social work service practitioners' safeguarding practice?. Journal of Adult
Protection. 14 (4). pp.197 – 205.
Mandelstam, M., 2008. Safeguarding Vulnerable Adults and the Law. Jessica Kingsley
Publishers.
Nahmiash, D., 2002. Powerlessness and Abuse and Neglect of Older Adults. Journal of Elder
Abuse & Neglect. 14(1). pp.21–47.
Peate, I., 2010. Nursing Care and the Activities of Living. John Wiley & Sons.
Pritchard, J., 2008. Good Practice in Safeguarding Adults: Working Effectively in Adult
Protection. Jessica Kingsley Publishers.
Wild, D. and et al., 2012. Using the ‘Caring for and Caring About’ Model in practice in Care
homes for older people (Part 2). `Nursing Times. 108(12). pp.12-15.
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