Improving Employee Relations at Safety Traffic Co. - Report

This report provides a comprehensive analysis of employee relations at Safety Traffic Co., a company facing challenges in employee retention and performance. The report begins by identifying key employee relations objectives, including long-term consumer retention and implementing fair compensation and agreements. It analyzes the company's current employee relations performance, highlighting the absence of formal policies and procedures. The report then develops several employee relation strategies, such as organizing staff engagement events, developing new collective agreements, and implementing mentoring programs. It identifies relevant stakeholders and evaluates each option through cost-benefit analysis and risk assessment, including potential risks and mitigation strategies. The report also summarizes legislative requirements and key entities in the industrial relations system, emphasizing the importance of compliance with anti-discrimination and workplace safety laws. Furthermore, the report includes an activity timeline for implementation, a formal email draft for stakeholder meetings, and a risk management and contingency plan, addressing potential risks and their impact on employee relations. The report concludes by offering actionable insights for Safety Traffic Co. to improve its employee relations, enhance employee satisfaction, and achieve its business objectives.

Manage Employee
Relations

Contents
Contents...........................................................................................................................................2
Contents...........................................................................................................................................7
INTRODUCTION...........................................................................................................................9
Task 1...............................................................................................................................................9
TASK 2..........................................................................................................................................13
Risk Management and contingency Plan...................................................................................14
Training Implementation Plan...................................................................................................18
Monitoring Plan.........................................................................................................................19
TASK 3..........................................................................................................................................20
Part A.........................................................................................................................................20
Part B.........................................................................................................................................21
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................24

INTRODUCTION
Manage employees relation is a very important factor in any company because that will make a
healthy environment and to have that the company should work really hard because that will
decide the employees loyalty towards the company. Long term employees are a very good
sign for the company and the growth of the company will be very good.
Safety Traffic Company is a company which has started 15 years back and is not doing so good
because they do not have much of experience and the company will have to gain a lot of
experience from the market so that they can grow and make the company have a good brand
name in the market. There are a lot of discrimination which are taking place in the company
therefore the company is not being able to grow to the fullest.
There further report will discuss the problems, issues, methods, measures, etc so that the
company can work upon those and improve the company's working so that they can gain
experience and become better in the market.
Task 1
A. Identification of three long term employees relations objectives for Safety Traffic Co. -
The major employee relation objective is to retain consumers for long term so that they
can maintain the quality service for company. Providing the award rate to employee which is
above the industry median salaries which motivates employees to work for the betterment of
company. The third obective of employee's relation is to implement current formal enterprise
agreement exists for traffic controllers (Ki, Kim and Ledingham, 2015). This is helpful for
Safety Traffic Co. to maintain the positive employee relationship among the company for further
growth and development.
B. Analysing current employee relations performance-
Currently there are no formal employee relation plans and policy which exist for the
company. The issues met by the employees are currently managed by Human resource manager.
The company doesn't have any formal procedures or grievances policy which taken in place. The
inductions are conducted are rarely and on-site documented. There is no team management
among the employees so there is no team work in the company.

C. Developing several employee relation strategy or policy operations for each of your
identified employee relations objectives-
 The employee relation strategies which can be used by Safety Traffic Co. can organizing
the staff engagement events will be helpful for company to retain their existing
employees for long term and motivates them to work for attaining company's objectives.
 They should develop the new collective agreement for traffic controllers which consists
of paying above industry median, flexible working roster and staff bonuses.
 Company will also hire additional scheduler so that they can manage the each and every
task properly and access with the better operation activities (Reilly and Williams, 2017).
 Mentoring program for new employee will also be developed so that they could go with
better training and development program for further work which is to be done by them in
job.
D. Identification of relevant Safety Traffic Co. stakeholders for each option and include a
description of how they will be consulted-
They relevant key stakeholders traffic controllers and human resource manager which are
consulted by company through a meeting so that they could get to know where they are lacking
behind. And further the strategies and polices will be implemented on the particular issues so that
they could be solved and further good employee relationship could be maintained they play a
major role in the implementation and growth of company (Kasemsap, 2017).
E. Evaluating each option-
 A cost benefit analysis and risk assessment-
 Determining of likelihood of risk preventing company meeting its objectives and
possible consequences of such event on organizational performance-
Cost benefit analysis Risk assessment plan
Option Cost Benefit Outcome Associa
ted Risk
Consequ
ence
Likelihoo
d
Risk
level
Risk
Control
Counselli
ng session
$2,50
0
It is
helpful
for
employee
There
will be
equality
among
the
Funding
risk as
there is
4
sessions
Employe
es are not
discrimin
ated each
Moderate Moder
ate
It can
be
controll
ed by
reducin

s in
understan
ding the
sexual
harassme
nt among
the
employee
s at the
work
place.
employee
s.
for
counsell
ing
being
met.
others. g the
number
of
counsell
ing
sessions
.
Cost of
training
$8,00
0
This is
helpful
for the
developm
ent and
helping
employee
s to
develop
new
skills.
Helpful
in
working
with
positive
attitude
and
extra
skills
(Al
Mehrzi
and
Singh,
2016).
Skill
talent
risk
All
people
have
their
different
skills
and
weaknes
s in
them
they
must be
solved
at one
level.
Low
level
Low
level
It can
be
control
by
providi
ng
specific
training
to the
individ
ual
Cost of
meeting
$1,50
0
The issue
which is
being
faced by
the
Issue is
being
sought
and the
compan
Fundin
g risk
The
compan
y had to
pay that
female
Moderat
e
Mode
rate
It can
be
controll
ed by
balanci

female
controller
can be
sought
out
y had to
pay the
amount
to her.
controll
er
amount
of
overtim
e which
is being
done by
her on
Sunday.
ng it
with p
&l
account
F. Summarizing legislative requirements and key entities in industrial relations system-
Safety Traffic Co. must follow the legal requirements and laws so that they can maintain
the employee relation. Anti-Discrimination Act 1977 must be followed by company so that they
can remove discrimination among the employee and thus employee can equally work for
attaining objective of company. Work Health and Safety Act 2011 can be followed to provide
healthy and safe working environment to workers so that they could work for attaining objective
of company. Workplace Gender Equality Act 2012 all employee must be treated equally under
this law at Safety Traffic Co. so that there is no gender discrimination among the employees at
workplace all male and female staff are treated equally so that they could work in the team with
same spirit.
G. Discussion of how your identified long term employee relation objectives meet the needs
of company and how they address current employee relation issue-
The long term employee relation objective can be identified by company in many ways.
But it can be identified by estimating the number staff retention which is being raised or not if it
is arisen then they can estimate that the employee relation objective has been achieved by Safety
Traffic Co (Al-Emadi, Schwabenland and Wei, 2015). They can also take feedback from the
company's employee that is traffic controller that they are satisfied with the company's new
strategies and policies or not if yes then they are right tack and their goal has been achieved.
2. A formal email for scheduling meeting for relevant stakeholders with Safety Traffic Co.
for discussing the draft proposal-

To:
Cc:
Bcc:
From:
Subject: New policies and regulation for staff members.
To the staff members,
New policies and regulations developed for all staff which is to be followed by them-
 There will be no further no discrimination among the employees by anyone employers
or co-workers.
 Each and every employee must take part into the team work.
 Training and development program must be attended by every staff members.
Thank You!
TASK 2
Activity Timeline Description Resource Person
Responsible
Time
management
5 months There are a lot of
employees who are felling
that there is a huge
pressure on them because
of the work force on them
which is why they are
leaving the company
because they are not being
able to utilize the time they
have in hand. That is one
of the reasons why the
employees in Safety
Activities have
to be held so
that the
company will
be able to
analysis those
factors so that
they can make
the employees
understand the
importance and
make them
Human resource
manager

Traffic Co. are having a
high turnover of the
employees. (Holland,
Cooper and Hecker, 2016)
work for the
betterment for
the company
and the personal
goals and
objectives.
Mentoring 3 months There are a lot of
employees coming in the
company therefore there
has to be mentoring of the
employees because in one
year there are 50% of the
employees who are leaving
the company. It is very
important to have a healthy
environment in the
company so that the people
can work in it.
Interactions and
introducing the
work and the
other employees
in the company
so that the
employees can
feel welcomed
so that they can
make the most
in the industry
and the
environment of
the company
remains
healthy.
Human Resource
Department
Training 3 months There are a standard which
every company has in any
industry therefore
maintaining those factors
in any company is very
important and this can only
take place when the
employees are having a
good environment. The
Off the job and
on the job
training will
help the
employees to
increase the
knowledge and
also provide the
better
Department heads
and the human
resource
managers.
(Chandani and
et.al., 2016)

managers are also
responsible to provide the
required skills and
knowledge so that they can
increase the efficiency of
the employees and increase
the workforce performance
effectively.
knowledge.
This will also
provide the
required skills
and personality
growth of the
employees.
Risk Management and contingency Plan
Employee
relations
options
Associated risks Risk likelihood Risk
consequence
Risk level
involvement It will increase the
expectation of the
employees to get
promoted and also
increase the
incentives and bonus
for their efficiency
in the task.
It can be occurred
when the company
changes the
objectives and
distribute the new
task to the
employees.
This risk can
also decrease the
efficiency of the
employees and
discourage them
to do the work
on time with the
optimum
potential. This
will also
decrease the
productivity of
the organization
and make the
company
decrease the
profit margins.
(Lewin, 2018)
Low

encouragement The risk involved in
the encouragement
of the employees are
that they will be
dependent on the
managers to get
assisted in the task
and the efficiency of
the employees will
only be effective
when the manager
will be present with
the employees.
It occurs when the
employees are old
and it has to be done
ion every activity to
make them effective.
The risk of
encouragement
can also lead to
the jealousy
factor in the
employees and
they will
increase the
employee
turnover rates
due to
dissatisfaction or
they feel as they
are mistreated
with the other
employees.
medium
Task goals The task goals can
also result into the
disputes in the
employees and also
create the clash in
the disputes of them.
As the clash of
perspective can
decrease the
efficiency of the
employees and also
create the health
problems to the
employees.
This occurs when the
company focus on
the high performance
teams to attain the set
objectives and make
them more
productive. (Ortiz‐de‐
Mandojana. and
Bansal, 2016)
The company
has to face the
decline on the
efficiency of the
goals of the
objectives of the
company. The
company will
also decrease the
efficiency to
manage the
traffic managers
in the company.
High
communication Language barriers The frequency of the The risks of low

can also create the
hindrance in the
communication of
the employees. It
can also decrease the
efficiency of
understanding the
rules and
regulations. The
vision of the
company can also be
misunderstood.
communication risk
is very low and it
will only happen
when the
management of the
organization is not
educated and also do
not have the proper
potential to
communicate with
the employees.
communicating
to increasing the
employee
relation in the
company is that
the employees
will not be able
to understand
and also feel
depressed due to
the inefficiency
it can also turn
into the mental
instability which
will harm the
work culture of
the company and
decrease the
efficiency of all
the employees.
Co curricular
activities
There are many
risks associated with
the co curricular
activities in the
company as it
distracts the
employees in doing
the work and also
lowers the potential
of the employees.
The employees also
The occurrence of
this risks are only on
the occasions when
the managers have to
organize the events
to celebrate the hard
work with the
employees to boost
them and also
increase their morale.
(Kaufman, 2018)
This risk
decreases focus
of the employees
and the work
stability will
also be
decreased due to
many employees
take time to
again come to
the same pace as
Medium