This report presents a comprehensive operating and environmental plan for Sage Eatery, an organic food retailer. It details the current business operations, including its location, competition, and customer/supplier relationships. The plan outlines strategies for business expansion, including opening a new store, online platform development, and product diversification through family meal packages. It also addresses staffing adjustments, potential threats to future operations, and budgeted costs associated with the expansion. Furthermore, the report includes an environmental management plan that focuses on resource efficiency, environmental impacts, health and safety issues, and social impacts. The budgeted costs for various aspects of the expansion, such as store rental, salaries, recruitment, website design, and packaging, are clearly outlined. The report concludes with a list of references supporting the information provided.