Leadership and Management Evaluation: A Sainsbury Case Study

This report evaluates the leadership and management practices at Sainsbury, a retail organization operating in the United Kingdom. It compares and analyzes leadership and management roles, highlighting the importance of both in achieving organizational objectives and maintaining competitiveness. The report discusses key performance indicators (KPIs) relevant to the retail industry and assesses Sainsbury's leadership and management performance in relation to these metrics. It identifies the use of transformational leadership and democratic management styles within the company, emphasizing their impact on employee engagement, customer satisfaction, and overall organizational success. The analysis concludes that effective leadership and management are crucial for Sainsbury to navigate the competitive retail landscape, adapt to changing consumer demands, and foster a culture of innovation and high performance.

Leadership evaluation
report
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Executive Summary
Without good management and leadership, it is difficult for a business organization to conduct
operations effectively in this competitive business world. With good and efficient management
and leadership structure and positive and competitive managers and leaders of an organization
can enhance their capacities to manage employees in a well-defined and effective manner and
can assure long-term growth and sustainability in the industry. This report outlines that however
management and leadership have different types of roles and responsibilities but the operator’s
business responsibilities towards the main objective which is to manage employees and enhance
organizational growth. It has been identified from this report that Sainsbury with the help of
strong and efficient leadership and management can accomplish KPI and can enhance the
productivity of employees by assuring maximum growth in the industry.
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Executive Summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................5
Analysis and comparison of leadership and management......................................................5
Key performance metrics of organizational sector/market/industry......................................7
Organizational leadership and management performance.....................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
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INTRODUCTION
In today's business environment there is competition among business organizations in every
industrial sector. To cope up with this competitive business environment leadership and
management play an important role which not only helps an organization to retain talented and
skilled employees for higher productive outcomes but also assists the company to assure higher
competitiveness in the industry. Leadership is an important aspect in which an organization has
major roles in terms of setting a vision to accomplish organizational objectives and developing a
motivating environment that helps employees to accomplish these objectives. While in terms of
management it is a process of dealing with or controlling people and resources within
organizations (Alise, 2021). Both leadership and management allow organizations to develop a
governance and environment which helps in systematically fulfilling business objectives. In this
dynamic environment leadership and management skills are evolving which is helping both
leaders and managers to create a dedicated and structured environment with a different types of
skills and inspire employees towards business objectives. With strong leadership and
management organization can fulfill overall business roles and objectives while assuring
efficient productive outcomes. With the help of taking advantage of different types of skills and
theories organization can have strong and efficient management and leadership structure which
helps in enhancing overall productivity and profitability to a great extent. This will help the
organization to manage people and maximize competitiveness in the industry.
Present report is conducted on Sainsbury which is operating its business services in the
provinces of the United Kingdom in the retail industrial sector with more than 111,900
employees. This organization manages employees on different platforms around the world which
makes leadership and management significantly important for consumer satisfaction and
organizational growth and development. In this report, the formative discussion has been
conducted on analysis and comparison of leadership and management, key performance metrics
of the organization sector, and organizational leadership and management performance.
MAIN BODY
Analysis and comparison of leadership and management
Leadership is defined as an ability of an individual to enable, influence, and motivate
others to contribute towards the success and effectiveness of the organization in which they are
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performing their roles and responsibility. In terms of leadership, leaders are having personality
styles with great charisma and are comfortable in undertaking risk. It has been identified that
leaders are those individuals who have a high level of imagination and are people-oriented and
focus on leading and guiding people. In addition to this, it has been identified that in leadership
leaders approach the task by simply looking at problems and creating and providing an efficient
solution. With the help of making use of their leadership styles with commitment, charisma and
by focusing upon others leaders with risk-taking approach guide people. In terms with Sainsbury,
it has been identified that within company leaders with the help of participated transformational
and consultative leadership style with great charisma and influence, guide and manages
employees in a well-defined and effective manner to accomplish organizational growth and
productivity (Barnes and Rennie, 2021). In addition to this, it has been identified that within
Sainsbury, a transformational form of leadership style assist leaders to guide and lead peoples as
it is modern leadership theory which helps leaders to integrate organization philosophy and
create a positive and efficient business environment. Leaders within the company with clear and
confident intellectual abilities inspire and make use of transformational leadership theory to
guide people. Along with this, it has been identified that leaders also emphasize ethical
leadership to guide and motivate individuals with ethical standards and mutual values and fulfill
the organization’s vision in strategic management.
In context with management, it is mainly inclusive of directing and controlling individual
or group of individuals business organization to harmonize and co-ordinate them towards the
accomplishment of business goal and objective. The personality style of a manager in the process
of management is more different from leadership as managers tend to be rational and emphasize
business goals, availability of resources, and structure. In addition to this, it has been identified
that managers personally aim towards strong persistence, intelligence, and analysis. It had been
identified that within Sainsbury orientation of management is task-oriented and they focus upon
managing work to assure higher results (Forde and Torrance, 2021). The approach to the task of
management within Sainsbury is different from leadership, as in this managers create policy
strategies and develop methods to form a team and ideas to combine their talents and skills to
perform business operations. It has been identified that Sainsbury management empowers the
individual by focusing them on organizational principal, views, and values. Within the company,
managers believe that with the help of this combination they can reduce risk and can assure
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higher success. In addition to this, it has been evaluated that within Sainsbury managers have the
risk-averse approach of risk. Furthermore, it has been identified that managers in Sainsbury have
authoritative, autocratic. consultative and democratic styles with formal authority and manage
subordinates.
Thus according to the above-mentioned analysis, it has been concluded that leadership and
management are two different aspects of organization within Sainsbury in which leadership is
related to setting new version and direction for individual or group of individuals. While on the
other hand it has been identified from management within Sainsbury it has been identified that
they direct and control resources and people according to business values, principles, and
mission which has been already established and undertake advantage of rationale and formal
method. While leaders in an organization make use of passion emotions to fulfill business
objectives. From the above-mentioned analysis, it has been concluded that Sainsbury is a
leading and traditional Supermarket chain that offers a wide range of products and services to
consumers with a great number of employees (Gillam, 2021). Respective organizations
undertake an efficient form of leadership and management style to strengthen their decision-
making process. It has been identified that within the company leaders are undertaking the use of
the democratic style of leadership and take use of transformational leadership theory to
overcome competition and initiate big changes. With help of this theory leaders within Sainsbury
a dedicated to high performance. Furthermore, it has been identified that within Sainsbury
managers always consult with employees in the process of decision making. Within the
company, managers discuss with experienced supervisors and staff and culture the collect
information before making decisions. It has been identified that in company managers take
advantage of democratic management style while it has been identified that some and it is been
completely accused of autocratic management style in terms of taking with decisions. It has been
identified that with the help of taking advantage of transformational leadership and democratic
management styles Sainsbury leaders and managers create a culture in which employees are
treated in a very effective manner and they are provided with a positive corporate culture which
helps the company to treat consumers efficiently.
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Key performance metrics of organizational sector/market/industry
Key performance of indicator is defined as measurable value that significantly demonstrate the
manner in which company effectively fulfil business objectives in a well define and effective
manner. It has been identified that Sainsbury is performing its business in retail industrial sector
which is highly competitive. Mentioned below KPI of retail industry is given:
 To increase sales per employee, for this Sainsbury will invest in comprehensive training
for employees by setting practical and right goals.
 To increase conversion rate with the help of strategize consumer loyalty programs and
focusing upon maintaining good relationship with consumers.
 To maximise gross margin, return on investment company can reduce cost incurred on
procuring goods.
Organizational leadership and management performance
Both leadership and management is an important aspect for every organization irrespective of its
size and scope, as it helps business to maximize employees’ productivity and performance on an
effective basis and fulfill organizational goals in a well-defined and effective manner. It has been
identified that leadership and management have significant influence upon various aspects of a
company which includes consumer satisfaction, revenue, sales, employee turnover, productivity,
and more. With the help of good leadership and management organization can engage employees
and can enhance a higher level of consumer loyalty, service, innovation, and creativity while
assuring an ultimate profit (Gradinarova, 2021). In terms with Salisbury, it has been identified
that with efficient leadership style skills and methods leaders shape employees within company.
It has a direct cause and effect relationship on organisational success, as it has been identified
that in company leaders with the help of taking advantage of transformational leadership style
determine values, create a culture, motivate employees and make them adaptive towards
changes. Furthermore, it has been identified that the company shaped institutional strategy which
includes effectiveness and execution with the help of accomplishing roles and responsibilities
according to the trends and factors in today's business world leaders effectively reap maximum
benefit while enhancing employees’ productivity and performance (Reynolds and McKimm,
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2021). It has been identified with the help of influencing employees by aligning organization
mission and objectives and taking advantage of current leadership trades and practices such as
democratic leadership theory wit. h charismatic behaviour leaders produce desired outcomes
In addition to this it has been identified that in terms of management managers with the
help of efficient consideration towards the procedure, planning, control and consistency develop
a vision that helps the organization workforce to perform their roles and responsibilities
effectively. It has been identified that managers in Sainsbury administer, maintain, control, and
initiate policies and practices (Karnes and Bean, 2021). Furthermore, it has been identified that
in Sainsbury managers with the help of taking advantage of a strong communication style, lead
and guide individuals efficiently. It has been evaluated that managers within Sainsbury have a
direct influence upon the performance of employees as they are responsible to align their
performance and efficiently shape organizational culture. With the help of good management
practices, managers make employees more committed engaged, and productive strong
management style assists the company to enhance employee retention with a reduction in
absenteeism which helps in improving service quality as well as consumer satisfaction.
From the analysis, it has been identified that both leadership and management have different
types of roles and responsibilities in which leaders and managers undertake advantage of
different forms of skills practices theories, and models to guide and manage individuals.
However different types of roles and responsibilities and management and leadership styles
guide and create a culture that helps Sainsbury to enhance overall performance. Furthermore, it
has been underlined that management and leadership also have a significant impact upon
organizations in terms of performing roles and responsibilities. In the retail industrial sector, it
has been identified that in this industry there is aggressive competition in which consumer needs
and demands are constantly changing (Kovalchuk and Yermak, 2021). This organization
encourages creativity innovation and uniqueness in which employees play important role in
terms of providing a higher level of consumer satisfaction. To fulfill this objective leadership and
management within Sainsbury constantly engaged in guiding employees to enhance business
performance as per the KPI matrix. It has been identified from the analysis of sensory that
company with the help of participating style of managing performance and democratic leadership
style leaders and manager guide individual which helps in enhancing and improving business
performance and industry (MacKian and Simons, 2021). They undertake the use of good
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management and leadership practices which help in creating a positive business performance
management of Sainsbury are playing a major role in shaping organization success.
CONCLUSION
As per the report, it has been concluded that both leadership and management help an
organization to enhance efficiency effectively and assist and motivate employees to fulfill
organizational objectives on an efficient basis. Leadership and management provide guidance,
motivation, and help in developing confidence, building morale, and creating an environment of
coordination and collaboration which assists the company to retain talented and skilled
employees for a longer period. To be a good leader and manager company leaders and managers
need to be well equipped with certain qualities skills such as honesty and integrity, clear vision,
ability to undertake good decisions in complex situations, etc. In today's business world with the
help of motivating and guiding employees towards the right direction organization can enhance
its competitiveness in the industry and can maximize growth for a longer period. Leadership
plays an essential role in coordinating and guiding employees to enhance their work efficiency.
While in terms of managing a good manager with efficient skills and qualities manages
organizational resources and employees, develops strategies, and supports employees towards
growth and development. Both leadership and management differ from each other as leadership
involves influencing and motivating people to help them to accomplish organizational goals.
While in terms that management it is associated with managing individuals and companies so
that organizational activities can be undertaken properly. Managers main emphasize controlling
skills while on the other hand in leadership leaders emphasize visionary skills to create trust and
credibility. With the help of positive leadership and management performance, organizations can
assure long-term growth and better management of the workforce.
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REFERENCES
Books and Journals
Ali, B.J. and Anwar, G., 2021. Strategic leadership effectiveness and its influence on
organizational effectiveness. International Journal of Electrical, Electronics and
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Alise, G., 2021. Transformational Leadership, Conflict Management Style, and Job Satisfaction
in Law Enforcement (Doctoral dissertation, Seton Hall University).
Barnes, T. and Rennie, S.C., 2021. Leadership and surgical training part 2: training toolkit for
leadership development during surgical training. ANZ Journal of Surgery.
Forde, C. and Torrance, D., 2021. Leadership at all levels: system alignment through
empowerment in Scottish education?. School Leadership & Management. 41(1-2).
pp.22-40.
Gillam, S., 2021. Leadership and Management for Doctors in Training: A Practical Guide. CRC
Press.
Gradinarova, N., 2021. LEADERSHIP VS MANAGEMENT: UNDERSTANDING THE KEY
DIFFERENCES AND SIMILARITIES. Knowledge International Journal, 46(1),
pp.155-161.
Karnes, F.A. and Bean, S.M., 2021. Leadership for students: a guide for young leaders.
Routledge.
Kolpakov, A. and Boyer, E., 2021. Examining gender dimensions of leadership in international
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Kovalchuk, V. and Yermak, T., 2021, May. THE DEVELOPMENT OF COMMUNICATION
SKILLS OF STUDENTS OF SECONDARY SCHOOL AS A COMPONENT OF
THEIR LEADERSHIP POTENTIAL. In SOCIETY. INTEGRATION. EDUCATION.
Proceedings of the International Scientific Conference (Vol. 2, pp. 292-303).
MacKian, S. and Simons, J. eds., 2021. Leading, managing, caring: understanding leadership
and management in health and social care. Routledge.
Reynolds, D. and McKimm, J., 2021. Educational management and leadership in Wales:
Promise, performance and potential. School Leadership & Management. 41(1-2). pp.54-
72.
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Sugiono, E., 2021. The Influence of Transformational Leadership, Talent Management, and
Employee Placement on Employee Engagement and Its Implications for Employee
Performance: Case Study of Premier Bintaro Hospital, South Tangerang City,
Indonesia. Dialogos. 25(1). pp.32-42.
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