Operations & Project Management: Sainsbury Operations Review

This report provides a review and critique of operations management and project lifecycle within Sainsbury, a major UK supermarket. It begins with an introduction to Sainsbury and differentiates between operation and operations management, highlighting their application within the organization. The report assesses the implementation of operations management principles, discussing strengths and limitations, and analyzes the extent to which these practices meet organizational requirements. It also explores continuous improvement as a philosophy, describing Lean principles and their application in Sainsbury, alongside Six Sigma methodologies. The report concludes with a continuous improvement plan, offering justified recommendations for enhancing operations management within Sainsbury, emphasizing the use of theories for effective implementation. Desklib is a platform where you can find this and many other solved assignments for students.

ID
Unit Number and
Title Unit 187 – Operations and Project Management
Title Review and Critique of Operations Management (Part 1)
Project Life Cycle (Part 2)
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Table of Content
Part 1: Business Report
1. An introduction to chosen organization p
2. An explanation of operation vs operations management p
3. A review and critique of the implementation of operations
management principles within the chosen organization p
4. An analysis of the extent to which the operations management of the
organisation in the case study meets the requirements of the
organization p
5. Discussion of continuous improvement as a philosophy and describe
the Lean principles p
6. A continuous improvement plan, including your justified
recommendations for improvement, based on your review and critique of
operations management principles within your organization
p
References p
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1. An introduction to chosen organization
Operation management can be refer to the business area that implements
practices ensuring the conversion of inputs into product and services with maximum
efficiency. These are also associated with the controlling and designing the process
of production of product which are supply by the organization. The project
management is a process which is associated with the use of particular knowledge
and skills as well as techniques to deliver something of value to people. The report is
based in the Sainsbury which is a second largest supermarket in the UK. This is
deals with the groceries, clothing , electrical as well as financial services. This was
established in 1869 by John James Sainsbury. This report is includes the operation
management principles, lean principles, continuous improvement, project
management as well as project tools and methodologies which are assist in the
specific project (Roohnavazfar and et. al., 2019).
2. An explanation of operation vs operations management
Operation definition:
Operation is a set of action for a specific purpose and a process and way of
functioning. This is assist in the taking suitable actions for the activities or principles
which are used in the organization. This is a general process of working of the task
in the proper manner by using operations methodologies.
Definition if operations management:
Operations management is refer o the control and direction of the process
that transform inputs into services and product. It is useful in the formulation of the
higher level of the efficiency which can be possible in organization. It is obsessed as
well as responsible for change the raw material in the good quality of the product and
services. This is responsible for the complete production of the products which are
offered by the organization (Bressani, 2020). This process is consider inventory as
well as logistic management etc.
Give example how they apply to chosen organization
Operation as well as operations management is used by Sainsbury in the
condition of last delivery of the product and services to the users. These are using
several principle of the operation management such as total quality management
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and time management. These are also follow service of credit card as well as
financial services for increasing the performance of the operation which is associated
with the product of the organization.
3. A review and critique of the implementation of operations
management principles within the chosen organization
Operations management process applied in chosen firm:
There are some stages which are followed by Sainbury in their operational
management within working premises. The first stage of the process is planning
which is associated with the feasibility study. The second stage of this process is
associated with preparation and organization of the resources for execution within
organization. The third stage is supervising as well as execution process for batter
implication of the resources. Fourth stage is associated with the assessing to make
some essential changes for increasing profitability (Pellegrini and et. al., 2020).
Strength:
There are so many strength of the business operation management principles
and it supports the Taylor's theory of Scientific management which is associated with
the increasing the productivity as well as profitability pf the organization. There are
several strengths of the Sainsbury for maintaining its operations. This is includes
flexible specialization, mass customization, lean production as well as agile
manufacturing.
Limitation:
Operation management techniques and its principles have some limitation
which are depends on the production. The principles off the operations management
can only used in the manufacturing and production of the products and services
because of evolution of new products and services are highly required in operation
management. These are not applied on ready made industry in which no and
manufacturing is carried out.
4. An analysis of the extent to which the operations
management of the organization in the case study meets the
requirements of the organization
Objectives of organization:
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The objectives of Sainsbury is includes the increment in the quality of product
at reasonable cost. They ate also avoid the extra cost as well as invest to increasing
the production of the organization which are assisting in the growth of the firm. This
is also aimed on providing best quality with the use of total quality management
methodologies for the positive change in their product in a qualitative way. This is
also focus on the increasing the productivity which are essential for increasing the
profit and decrease the cost (Zhang and et. al., 2021).
Does the operation management meet the requirements if so how? Give examples
Operation management is fit with the needs of the Sainsbury by supplying the
Principles of planning operations management. The employees of the Sainsbury is
highly potential in the management of the operation flow from starting to completion.
Workers are keep track customer purchase and product supplied with the help of
good operating system.
5. Discussion of continuous improvement as a philosophy and
describe the Lean principles
Lean principles:
Lean principle are used to decrease the wastage of the resource at time of
production of the products and services in the working premises. This process is
based on principles which are followed by Sainsbury and these principles are
mentioned as:
Value defining: Sainsbury is aimed on providing high quality of products to the users
which are assist in the increasing value of the product in between users. Sainsbury is
supply the good and services according to the users requirements.
Mapping of value: These principles are used to determined several points as well as
aspects which assisting in the increasing the value of the organization in between
users. Sainsbury is aimed on determination of the aspects which are useful in
increasing values as well as decreasing those aspects which are not useful for the
organization.
Creating flow: Sainsbury is use their resources, workers and material in a proper
manner that are assist in the attaining the goals as well as objectives of the firm.
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These are also assist in the increasing the performance of the workers and develop
their personal knowledge as well as skills by providing suitable training.
Pull Establishment: These lean process is used fir effective management of
resources which assist Sainsbury in the manufacturing. The firm is also aimed on
managing its inventory effectively which are useful for the provide high quality
product within particular time of period (Boscari and et. al., 2018).
Methods of lean production:
There are several methods which are use by the organization. Kaizen is a
method of lean production and Kaizen is a Japanese word which is refer to
continuous improvement of productiveness of the firm in term of gradual as well as
methodical process. Just in time is a lean production method which is used for
inventory management. The main objective of this method to reduce inventory
holding cost and increase inventory turnover. Kanban is also a method of lean
production which assist in reduce the inventory shortage with the use of some
methods to improve the operations. Andon is a leading system in lean management
as it enables the lean principles of build in quality. This notifies managerial,
maintenance as well as other workers of a quality or process problems.
Which ones does chosen firm apply?
In relation to Sainsbury, there are Kanban and just in time management is
highly used lean production method for managing the operation of the firm. These
both are used for giving the positive results to the organization which are assisting in
stock control, simultaneous engineering etc. These are also useful in the enhancing
the performance as well as productivity of the company in efficient and effective
manner (Essila, Alhourani and Motwani, 2021).
Apply six sigma and its effectiveness
Six sigma can be explained as the combination of several tools for continuous
improvement of operation within working premises. These methods are associated
with the quality circle of the tool as well as effectiveness of these who are team of
workers which perform some activity. Bench marking is a tool of six sigma which are
associated with the organization analyzing its performance and aimed on process as
well as operations within one area of the organization. Total quality management is
also a tool and it involves with the high level of quality in every process and aimed on
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users expectations. Supply chain management is also a another tool of six sigma
and it supports the organization in the management of supply chain in a effective
manner (Tari and Najafi Tomraei, 2021). Enterprise resource planning is a tool and it
assist the organizations automate and manage core business process for optimal
performance.
Principles of six sigma are explained as:
 Focus on customers: This is essential for Sainsbury that they require to be
customers aimed as they have goals and objectives of accomplish users
expectations.
 Identify root cause: This is the one of the important principle for Sainsbury in
which these are required to identify the root cause of the problem. This is
assist in the proper identification of the situation.
 Reducing variations: It is essential for Sainsbury that they should decreasing
variation so that firm is able to decreasing the fluctuation as well as troubles.
 Teamwork: This is a essenrtial thing which a manager is require to keep in
mind for the growth and success of the organization.
 Flexible approach: Sainsbury is require to use flexible approach to execute
objectives and goals. These are very useful for the organization in order to
accept the changes (Al-Shatti, 2018).
6. A continuous improvement plan, including your justified
recommendations for improvement, based on your review and
critique of operations management principles within your
organization
Apply continuous improvement plan
There are several techniques which are used in the continuous improvement
in the management. These are include Kaizen as well as total quality management,
supply chain management and bench marking which are used by firm for resource
planning and andon & kanban. These tools are require the strategies to accomplish
which state that the first stage of plan which determine the opportunity and feasibility
in the firm. The second stage is associated with the implication of the plan in the
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small scale organization of the project. The third stage is includes the checking
process which is used the information to examine the conclusion of the change
management. The forth stage is used if the change strategies on small scale is
successful implemented and these are require to implement on large scale along
with the continuous evaluation of the results. This is the manner that continuous
improvement plan is apply (Davis and et. al., 2022).
Effectiveness of a continuous improvement plan
Explain how the theories are used that are applied
There are various theories are applied within Sainsbury which are used for the
continuous improvement in a proper manner with the use of some specific process.
This is includes commitment which is used the powerful awareness as well as
shared objectives that is essential for team is committed for completion of the activity
by creating awareness about the task. The second is strategies which is the mission
and vision with the deliverables which is associated with the tactics are made as
objectives and goals of the organization. The third process is associated with the
mapping and process evaluation and this is refer to the integration of the process
which is done by examining the complete process of operation. Fourth stage is
associated with the performance measures as well as management propose. This
process is refer to the measurement of the targets of the performance and the
management of the operations. There are quality is common at every stage of the
continuous improvement plan (Sabharwal, Rathore and Agrawal, 2022) .
Relevance to the firm
Salisbury has achieve several advantages as well as benefits of the
continuous improvement plan execution. This is includes the increasing the quality of
the product and services which are offered by the organization to their users for
building a long term relationship with the stakeholders of the organization. This is
help the organization in enhancing the productivity as well as efficiency and reduce
the time as well as cost along with energy. This is also assist in the reduction of
waste which are reduce the extra expenses of the organization. These are also
increase the workers satisfaction as well as teamwork abilities and also increase the
customer satisfaction.
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References
Boscari, S. and et. al., 2018. National culture and operations management: a
structured literature review.
International Journal of Production
Research,
56(18), pp.6314-6331.
Zhang, J. and et. al., 2021. Impact of team knowledge management, problem solving
competence, interpersonal conflicts, organizational trust on project
performance, a mediating role of psychological capital.
Annals of Operations
Research, pp.1-21.
Pellegrini, L. and et. al., 2020. Digital transition and waste management in
architecture, engineering, construction, and operations industry.
Frontiers in
Energy Research,
8, p.576462.
Bressani, F.S., 2020. Operations Management exam: Synopsis written project
Sebastian Saad Giovannetti (138532).
Roohnavazfar, M. and et. al., 2019. Operations Research Perspectives.
Operations
Research,
6, p.100124.
Essila, J.C., Alhourani, F. and Motwani, J., 2021. Using concept maps in teaching
operations management courses.
Decision Sciences Journal of Innovative
Education,
19(1), pp.15-39.
Tari, G. and Najafi Tomraei, S., 2021. Modeling the causal relationships between
Business Process Management key Success Factors Using DEMATEL
Method.
Journal of Operations Management,
1(1), pp.9-37.
Al-Shatti, L., 2018. Investigating the impact of teamwork quality on project
effectiveness in a multiple-project management setting. In
Proceedings of
the 2nd European Conference on Industrial Engineering and Operations
Management (IEOM) (pp. 26-27).
Davis, A.M. and et. al., 2022. A Replication Study of Operations Management
Experiments in Management Science.
Available at SSRN 4135500.
Sabharwal, N., Rathore, R. and Agrawal, U., 2022. Using Agile for Infrastructure
Operations. In
Hands-On Guide to AgileOps (pp. 157-175). Apress,
Berkeley, CA.
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Table of Content
Part 2: Project Portfolio
Project Title p
An overview of the case study you have been given p
An explanation of each stage of the PLC that applies to your selected
project, including supporting documentation for each stage (e.g.,
business case, the project plan, cost-benefit analysis and work
breakdown structure):
 Project initiation p
 Project planning p
 Project execution p
 Project closure p
Analysis of the project methodologies and tools used p
Review and critically evaluate the effectiveness of the PLC in application
to your project using the appropriate theories models and concepts
p
Conclusion p
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Project Title
To develop a project that aimed on supplying healthy food to employees by
cooking food in working premises. The objective of the project is to avoid the
movement of the workers from the working area in between lunch break which are
presently creating crowding issue in local area. This also useful for staff to develop a
healthy lifestyle which the organization is believes that these are associated with
their social responsibility and will also avoid the employees absence.
An overview of the case study you have been given
As per the given case study, presently there are no any onsite catering within
the organization. My position is a member of the Project and Programme office,
which is liable foe delivering the change programme for the firm. According to
personal development plan and induction, the manager is responsible for manage
and plan a theoretical in house project. These are assist to me in develop a
understandings of how in real terms the administration explains the business goals
and objectives into the evaluation of the particular development project as well as
their completion & planning. There are two associated business objectives for the
present financial year are to avoid crowding issue in the local area and this is useful
for the staff in create healthy lifestyle. These organization believes is a part of their
corporate social responsibility and decrease the staff absence. The case is all about
develops a project which is aimed on giving healthy lifestyle and food by in house
cooking for the workers (Rodrigues and et. al., 2018).
An explanation of each stage of the PLC that applies to your
selected project, including supporting documentation for each
stage (e.g., business case, the project plan, cost-benefit
analysis and work breakdown structure):
 Project initiation
This is the first stage of the project management life cycle which is explains
the information of the project. These data is includes key participants and
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