Report: Operations Management Strategies and Analysis at Sainsbury's

This report provides an in-depth analysis of Sainsbury's operations management, exploring key approaches such as Six Sigma, Lean Production, and Total Quality Management (TQM). It explains the value and importance of operations management within the company, highlighting operational functions like control and distribution, and the transformation of raw materials into finished products. The report also examines Sainsbury's business objectives, including enhancing product and service quality and reducing waste. Furthermore, it assesses factors within the business environment, such as corporate social responsibility, culture and values, and ethics, and their impact on operational management and decision-making. The report concludes by emphasizing the integral role of management and operations in achieving organizational objectives and the importance of understanding and evaluating these aspects for enhanced business success. The report uses references from academic sources to support the analysis.

MANAGEMENT AND
OPERATIONS

Table of Content
• Introduction
• Explanation of Key Approaches to Operations Management
• Explanation of Value and Importance of Operations Management
• Assessment of Factors within Business Environment
• Conclusion
• References

Operations Management refers to an effective area of practice which is related to effective planning,
organizing, directing and controlling of all the operations within the organization This allows the firm
in enhancing the scope of improvement within the firm in terms of its productivity and profitability.
Hence, the presentation ahead is based on the operations management of Sainsbury's.
Introduction

 Six Sigma:
Six Sigma refers to a combination of several processes and tools that are directed towards
improvement of the processes within the organization Moreover, it is used by a firm in relation to
lower the cost of production within the company. There are two prominent types of ways in which this
system is implemented, both of which are mentioned below:
DMAIC: It refers to Define, Measure, Analyze, Improve and Control and is directed towards
production of a new offering.
DMADV: It is elated to Define, Measure, Analyse, Design and Validate and is implemented when
the offerings do not meet the requirements of the customers.
Explanation of Key Approaches to Operations
Management

Role of Leader within Six Sigma:
Leaders of Sainsbury's within Six Sigma would play the role of drafting and presenting a plan of
how the goals related to this aspect could be achieved. For instance, plans associated with product
improvement would be drafted and provided to the employees.
Function of Manager within Six Sigma:
In terms of managers, within Six Sigma, they would be playing the role of coaching the
subordinates regarding different processes and methods that are adopted within this technique.
Cont...

 Lean Production:
Lean Production is one of the most important approaches of operations management and it
relates with cutting up of any sort of waste within the products and processes of the company and
ensure appropriate quality within the same. Its application is showcased below:
Value: The very first step for the firm is to appropriately and effectively identify the value from
perspective of customers.
Mapping: It includes analysing the information and material flow that is related towards
production of products and services.
Flow: All the functional barriers must be removed and improvement must be ensured through
creation of a flow within systems.
Cont...

Role of Leader within Lean Production:
The role of leader within the lean production is to setting up standards that are associated with
the perception of customers, as well as contribute within waste reduction in their activities effectively.
Function of Manager within Production:
Within lean production, role of managers within Sainsbury's is to coordinate the resources and
optimize the same to appropriately adhere to the principles of this model.
Cont...

Total Quality Management:
This approach is very much directed towards
ensuring topmost quality within the products and
services of the company, as well as creation of a
climate within the company that is associated with
continuous improvement. It is a very important
approach within the organisation as it is subjected
towards providing customers with appropriate value
of their demands.
Cont...

Role of Leader within TQM:
The role of leader within TQM is associated with develop and communicate core values within
the company related to TQM. This would allow them to motivate employees towards achieving high
standards as part of their responsibility towards the customers.
Function of Manager within TQM:
Most important and effective function of managers within TQM is that they are required to act as
facilitator within the firm. This requires them to set up standards, select right individuals to enhance
the quality, ensure diligence and so forth.
Cont...

Operations Management refers to an overall management and facilitation of the functions, as well
as operations of the organisation. This concept is very crucial for a firm like Sainsbury's in
relation to appropriately and effectively enhance the scope of success for the organisation.
Operational Functions of Sainsbury's:
 Control and Distribution System: One of the major functions of Sainsbury's is related to its
control and distribution system.
 Transformation of Raw Materials into Finished Products: As the name suggests, this
function is related towards product development procedure adopted by the company.
Explanation of Value and Importance of Operations
Management

Investigations and Identification of Business objectives:
 Enhancing Product and Service quality: This is perhaps one of the most important objectives
of the company, under which, the firm aims at increasing the quality of its offerings to the
fullest potential, which helps in providing customers an effective value of their investment
with the firm.
 Reduction of Waste: Another objective of the company is reduction of waste. With time the
firm has appropriately and effectively started considering their corporate social responsibilities
quite seriously, which encourages the firm to achieve better and effective standards regarding
their products and processes.
Cont...

Relation of Functions from Objectives to determine Value of Operations Management:
Operations management has an effective value and importance within Sainsbury's and te same is
reflected through the relations within the functions and operations of the organisation. For instance,
there is an appropriate relationship between Control and Distribution System from reduction of waste.
This is because the firm has an active role of Just in Time Inventory and Lean Production, which
allows the company to reduce the waste within its production system through implementation of these
models. Moreover, in relation to the other function of transformation of raw materials into finished
products, it relates with the objective of enhancement of product and service quality.
Cont...