MG414: Organizational Behavior - Sainsbury's Culture Analysis Report

This report provides an analysis of Sainsbury's organizational culture, focusing on how it impacts employee motivation and overall organizational effectiveness. It begins with an executive summary and introduction, then delves into the identification of Sainsbury's culture using Handy's organizational culture model, exploring the dimensions of power, role, person, and task culture. The report then examines how organizational culture enhances effectiveness, particularly through improved communication, and evaluates the role of culture in motivating employees. Finally, it assesses how Sainsbury's could leverage its culture to further enhance its success. The report emphasizes the importance of a positive working environment and effective communication in achieving organizational goals. The analysis provides insights into how Sainsbury's can maintain and improve its culture to foster employee engagement and productivity.

MG414 Organizational
Behavior

EXECUTIVE SUMMARY
On the basis of this report it can be identified that organisation culture is become necessity of
each and every organisation which can help to spread a positive working environment in which
all the employees can work together and achieve organisation goals. This report identified
specific culture theory and framework which demonstrate the value of the culture and why
culture is necessary for the organisation. Organisational culture plays an important role to
motivate their employees and help them to work properly so they can create their own value in
an organisation.

Table of Contents
EXECUTIVE SUMMARY.........................................................................................................................2
INTRODUCTION.......................................................................................................................................4
MAIN BODY..............................................................................................................................................4
1. Identify its culture in line with a theoretical model of your choice.................................................4
2. Explore how culture improves organisational effectiveness with a focus on communication..........7
3. Evaluate the role of culture on employee motivation.......................................................................8
4. Evaluate how the company could use the culture of the organisation to further enhance its success.
9
CONCLUSION.........................................................................................................................................10
REFERENCES..........................................................................................................................................11

INTRODUCTION
Organisation refers as a group of people, who work collectively to obtain the organisational
vision ,mission , goals and objective. Organisation is considered as an entity which which
consider various activities and operations that can help to achieve the the day today operations of
the organisation. Every organisation require and specific plan and strategy and apply the
strategies the development of of employees and progression of organisation. There are various
types of people working in an organisation so it is important for the manager tu to analyse the
behaviour of the employees and then treat them accordingl. The main purpose of this report is to
discuss about the organisation behaviour of Sainsbury's organisation which is second largest
multinational supermarket chain founded by the John James Sainsbury's. This retailing
organisation established in in 1869 and the headquarter situated in London, UK. This report is
discussed about the culture of the organisation and use specific model. This report also discuss
about organisational culture improve the effectiveness of the organisation. Moreover, identify the
role of culture in motivation of employees and then determine the impact of culture on the
success of an organisation.
MAIN BODY
1. Identify its culture in line with a theoretical model of your choice
Basically organisational culture contain personality & character which mainly focus on the
values, believe, attitude, belief and adamson of the employees and also concerned about the
behaviour of the employees so that they can interact with each other in a positive manner and
maintain their value and beliefs system. Organisational culture is concerned about the history and
environment of the organisation so that employees can maintain the dignity of organisation and
follow all all rules and regulation in a systematic manner which will help to to spread the healthy
working environment (Connolly and et. al., 2017). Sainsbury's is most famous retail organisation
which operate their business in various areas so there are large number of people working in this
organisation and every employee contain different value, believes, attitude and behaviour so it
is essential to maintain the organization culture in an organisation. Managers of the Sainsbury's
need to focus on some statistical framework and apply appropriate theoretical model which can

help to maintain the organisation culture in an organisation and provide smooth running of the
operations. Sainsbury's manager uses any specific model which can help to enhance the
organization culture and identify the specific leadership which is useful for the development of
the organisation. Sainsbury's applyHandy's organisation culture model which contain four
dimensions we can help to maintain the overall culture of the organisation and lead the
employees to follow the appropriate plans and procedure. The description of this model is for the
Sainsbury's organisation is giving below-
Handy's organisation culture model
It is important to each and every organisation to focus on their culture which can help to
provide the effective environment in which every employee work in a collective form and also
communicate in an effective manner. To understand the organisation culture it is essential to
know about the effective leadership (Fasanmi, 2018). Every leaders and managers in the
organisation are responsible to motivate and encourage their employees so that they can follow
the structure and also consider the specific guideline of the organisation culture. With the help of
this model, Sainsbury's can use four type of dimensions that is power, role, person and task
culture. These dimensions are helpful to maintain the culture within an organisation. All these
four dimensions are as follows -
 Power - This dimension mainly concerned about the power of the organisation. In an
organization power mainly remain on some people and they have authority to take
decision on behalf of all the employees and all the decisions are taken for the welfare of
the employees and organisation both. This type of employees who have power they enjoy
the special privilege in the organisation. Person who hold specific powers they are
decision maker of the organisation and they delegate all the duties and responsibility to
the other team members so that they can work properly and follow their instructions in a
right manner. Top management, board of directors, Chief executive and other high
authorities who have power, rights and responsibilities to take care of each and every
operations of the organization (Gkorezis and Petridou, 2017). Sainsbury's organizations
managers’ board of directors and other staff members are responsible to maintain the
organisation structure and culture which will help to create the good environment.

 Task Culture - In an organisation where all the roles and responsibilities are divided into
team so it is the responsibility of the leader to distribute all the roles and responsibility to
each and every team members so that they can fulfill their task in an effective manner.
Sainsbury's manager provide specific guideline to their team leaders so they can co-
ordinate and support their team members so all the team members can do their task in an
effective way and also provide their best participation to achieve the organisational goal.
The main responsibility of the leader to take care about of the entire task and also identify
that all the employees are equally involved in their work.
 Person Culture - In organisation some people are think that they are more valuable and
important as compared to the organisation. In person culture, people are more concerned
about themselves rather than organisation. In this type of culture employees are come in

an organisation only for money and salary not for the the jobs and their duties and
responsibilities that is the main reason most of the organisation don't want to adopt
person culture in their organisation. The productivity of the employees is very low and
they don't want to take risk and they are less interested towards their work. In Person
culture , employees are less active in their work (Karatepe, Ozturk and Kim, 2019).
 Role Culture - As per the role culture it can be determined that this type of culture are
more focus about roles, responsibilities, rules and delegations of employees. According to
role culture, all the employees can do their task as per their specialisation and they are
master of their own field. Sainsbury's mainly concerned about this culture because every
employees are dedicated towards their work and provide their best contribution in the
success of the organization (Katou, 2017). Sainsbury's provide free organisation culture
in which employees have rights to take decision by their own and do their work on the
basis of their understanding.
2. Explore how culture improves organisational effectiveness with a focus on
communication.
Organisational culture mainly lead to the efficiency of the employees and also help them
so that they can effectively participate in the organisational activities. Organisational culture
concerned about the values and beliefs system of the employees so that they can collectively
participate in the organisation activities and also work in a group. Organization culture is
responsible to boost the productivity and effectiveness of the organisation and also maintain the
proper communication system (Majumdar, 2018). Sainsbury's leaders and managers are
concerned about employees activities and also follow proper guideline which can help to
decrease the level of miscommunication so that all the employees communicate effectively so
there is less chance of conflicts and grievance.
Culture play of significant role in shaping the style of the communication and also
mainly focused on how people react and speak rather than the way a people say. Most of the
peoples are influence socially the way a they used to communicate. Communication can change
the culture effectively with the help of prospective, assumptions, perception, nature, value of an
individual person (Mansouri, Singh and Khan, 2018). It is necessary to follow all terms and
condition of the organisation culture otherwise organisation can face cultural differences which

can affect the performance and productivity of the organisation employees. Sainsbury's more
focused on their culture because it can help to improve the organisational effectiveness and also
useful to improve the communication system in an organisation. The explanation of how
organisational culture impact on effectiveness of organisation with the communication are
discussed below-
 Psychological safety -Employees belief system influence the the way they communicate
at their workplace. Every employee feel that their working place is very safe and secure
so that they can share their thoughts ideas and also seek feedback so that they can correct
their mistakes and represent their point of view in front all the employees. So that in this
way organisation culture can help in communication process which can lead the
organisational effectiveness. Leadership behavior - Leaders of the organization are responsible to set a specific
parameter for the behaviour so that it can help to create a specific culture for the
employees.Sainsbury leaders provide their Full support so that their employees feel
comfortable and share their point of views with their leaders and managers without any
hesitation and fear (Nwali, 2018). Organisational centralisation - It can help to spread the bureaucratic or hierarchical
organisational structure which is useful to improve employee engagement so that they
can effectively communicate with their superiors.
 Job control & autonomy - Those employees who have full control on their job and they
systematically execute and monitor their work and finish their job on time so they can
effectively maintain the communication in an organisation. Sainsbury's employees are
more concerned about their job and also refer to do their work by their own which can
help to to support the the positive organisation culture with a effective communication
process.
All these steps are demonstrate that organisation culture provide positive impact on the
effectiveness of the organisation with the help of effective communication process. Sainsbury's
leaders and managers are pay more attention on employee’s activities so that they can properly
follow all the rules and responsibilities and communicate effectively which can help to improve
the effectiveness and productivity of the organisation.

3. Evaluate the role of culture on employee motivation.
Organizational culture is considered the values, believe, behaviour, attitude, belief system
of each and every employees and also take care their behaviour. With the help of specific
training and development programs, manager can and enhance the behavior and attitude of
the employees so that they can interact and communicate in an effective manner with other
employees and team leader. The role of the culture is to maintain the the effective and
positive environment so that all the employees can work properly without any inconvenience.
Sainsbury's managers and leaders follow specific plans and strategy which can help them to
motivate employees so that they can improve their effectiveness. There are some actions
considered by the culture to motivate employees and the role of organisational culture on
employees motivation are discussed below -
 Play - Organizational culture motivate employees so that they can manage their work
by their own. The role of culture is provide positive atmosphere in which all the
employees of the Sainsbury's can perform their work itself and keep motivate
themselves with their performance (Nwanzu and Babalola, 2019).
 Purpose - Culture provide the purpose to the employees so that they can perform their
job because they give value to their work. Sainsbury's employees work properly and
give importance to their work.
 Potential - Organisational culture helpful to provide the potential to each and every
employees so that they can perform in an right manners. Potential employees can get
more benefit and it can also helpful to improve their identity in an organisation.
Potential employees are fully motivated and they have full job satisfaction ( Lindsay
McGregor and Neel Doshi 2015 ).
 Emotional Pressure – Culture of the organization can provide emotional pressure so
that employee can do their job effectively. Some personal professional and external
forces threaten the employees so that these factors are helpful to perform well and
motivate employees.

4. Evaluate how the company could use the culture of the organisation to further enhance its
success.
Every organization wants a positive and healthy working environment which can help to
maintain each and every activity of the employees. It is necessary to pay more attention on
organisation culture which can usefull to provide a convenient and comfortable environment for
the employees. Organisational culture shared perspective and perception of the employees which
can help to improve the productivity of the organisation. Manager of the Sainsbury's can take
suggestions and advise to their employees which can help to boost the the effectiveness of the
organisation. Sainsbury's use four type of organisation culture which can help to to enhance the
performance and success rate of the organisation.
Type of organization culture
 Clan - This type of culture mainly rooted in collaboration. Employees can share
commodities and become the part of organisation as a family. The participation of the
employees is more and they feel organisation like their home. Leaders of the Sainsbury's
very much concerned about each and every activities of their team members and provide
their full cooperation so that employee can feel engaged to what their work.
 Hierarchy - This culture is mainly concerned about the structure & control. With the help
of this is structure or organisation can effectively control and monitor their employees
and provide their guidance so that they can perform well. All the leaders of the
organisation are co-ordinate with their employees and monitor them you can help to
improve the productivity of the organisation.
 Adhocracuy - This kind of culture mainly based on the energy & creativity. In this
culture, employees encourage and motivate to take risk so they can perform effectively.
Sainsbury's work properly and also reports their leaders about their performance on the
regular basis so that their leader can properly review their performance (Vaughan, 2019).
 Market - This culture is created upon the specific dynamic of competition and optane
concrete outcome. The main concern of this type of structure is goal oriented and the
leaders of the organisation are very demanding. Sainsbury's is united and specific goal
and objective so that they can easily beat their rivals. The main concern of the manager is

is market share and competitive advantage so that organisation can improve their market
value.
This type of cultures provide the positive impact on the productivity of employees and also
improve their efficiency so that they can perform their job and work properly so that Sainsbury's
can achieve their day to day task effectively. Organisation culture are helpful to improve the
innovative thinking and risk-taking ability of employees, outcome of the employees, profitability
and stability of the employees which can help to make them people-oriented and team orientated.
With the help of organisation culture, employee becomes more attentive to what their work
which can help to enhance the success and growth of the organisation.
CONCLUSION
As per this report it can be concluded that organisation culture playing a a significant role
in the development of the organisation. Through effective organisational culture, organisation
can effectively maintain organisation performance This report discussed role of culture and
impact of the culture on the success of the organisation. This report also discuss about the
different type of organisation culture which can help full to improve the productivity of the
organisation. With the help of effective organisation culture, the plight of the organisation easily
motivated and perform their jobs for the welfare of the organisation.

REFERENCES
Books and Journals
Connolly, L.Y. and et. al., 2017. Organisational culture, procedural countermeasures, and
employee security behaviour. Information & Computer Security.
Fasanmi, S.S., 2018. Effects of commitment, justice and empowerment on organisational
citizenship behaviour and turnover intent among Nigerian bankers. IFE PsychologIA:
An International Journal, 26(1), pp.16-44.
Gkorezis, P. and Petridou, E., 2017. Corporate social responsibility and pro-environmental
behaviour: Organisational identification as a mediator. European Journal of
International Management, 11(1), pp.1-18.
Karatepe, O.M., Ozturk, A. and Kim, T.T., 2019. Servant leadership, organisational trust, and
bank employee outcomes. The Service Industries Journal, 39(2), pp.86-108.
Katou, A.A., 2017. How does human resource management influence organisational
performance? An integrative approach-based analysis. International Journal of
Productivity and Performance Management.
Majumdar, B., 2018. Organisational Behaviour. Abhigyan, 36(2), pp.74-76.
Mansouri, A.A.A., Singh, S.K. and Khan, M., 2018. Role of organisational culture, leadership
and organisational citizenship behaviour on knowledge management. International
Journal of Knowledge Management Studies, 9(2), pp.129-143.
Nwali, A.C., 2018. Influence of organisational behaviour variables on the management of
employees in commercial banks. Journal of Education and Entrepreneurship, 5(2),
pp.47-68.
Nwanzu, C.L. and Babalola, S.S., 2019. Predictive relationship between sustainable
organisational practices and organisational effectiveness: The mediating role of
organisational identification and organisation-based self-esteem. Sustainability, 11(12),
p.3440.
Vaughan, J., 2019. Epimethean hope or Promethean expectation? The role of organisational
behaviour. In Organizing Hope. Edward Elgar Publishing.
Online
McGregor L. and Doshi, N. , How Company Culture Shapes Employee Motivation , 2015
[ Online ] Available Through < https://hbr.org/2015/11/how-company-culture-shapes-
employee-motivation/>