Organizational Behavior Analysis of Sainsbury's: A Detailed Report

This report provides a comprehensive analysis of Sainsbury's organizational behavior, examining the influence of culture, politics, and power on individual and team performance. It delves into the impact of these factors on the company's productivity and sustainability. The report explores content and process theories of motivation, including Herzberg's and Vroom's theories, and their application in achieving organizational goals. It discusses the relationship between culture, politics, and motivation in enabling effective teamwork and organizational success. The report also contrasts effective and ineffective teams and analyzes team development theories. Overall, the report highlights the concepts and philosophies of organizational behavior that contribute to Sainsbury's success.

Sainsbury

Table of Contents
INTRODUCTION...........................................................................................................................3
P1. Organization's culture, politics and power influence the individual, team behavior and
performance.................................................................................................................................3
M1. Influence of culture, politics and the power on an individual, team behavior and
performance.................................................................................................................................4
P2. Content and process theories of motivation the enable effective achievement of goals.......5
M2. Influence on the behavior of others through the effective application of behavioral
motivational theories and models................................................................................................7
D1. Relationship between culture, politics and motivation that enables the teams and
organization..................................................................................................................................7
P3. Explanation of an effective team opposed to an ineffective team.........................................7
M3. Analysis of the relevant team and group development theories to support corporation......9
P4. Concepts and philosophies of the organizational behavior...................................................9
M4. Concepts and philosophies of Organizational behavior that influence the behavior.........10
D1. Relevance of team development theories, concepts and philosophies that influence the
behavior in the workplace..........................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The organizational behavioral is the study of both individual and group that analyze the
complete activity of the company. Sainsbury is the third largest retailer of the world and famous
for its better quality products and services across the world. This report includes the
organization's culture, politics and power that influence the individual and team behavior and
performance and it also includes the content and process theories of motivation that enable
effective achievement of goals and also the discussion about the teams that is effective and
ineffective and what makes an effective team as opposed to an ineffective team. At last, it
describes the different concepts and philosophies of the organizational behavioral that helps in
giving the success to the organization and also stabilize the future of the company for the longer
term.
P1. Organization's culture, politics and power influence the individual and team behavior
performance.
Sainsbury is the second largest supermarket chain of UK and the largest retailer of
groceries across the world. It was established in 1869 and it was started as a retailer of fresh food
but after the great growth and the expansion of the company, Sainsbury become the top leader of
the retail industries. The subsidiaries of Sainsbury are Sainsbury Bank and Sainsbury Energy.
The marketing style and strategies of Sainsbury are unique and different from other companies
and this is the only reason of success of this organization. Every organization in the world are
affected by some factors that can destroy the company or give the better growth and hike and the
factors are organizational culture, politics and power that can influence the whole team or an
individual employee (Borkowski., 2015).
Politics
The political factor influence the company's profitability and the productivity of the
company in a long and short term. It decreases the overall productivity of the company as well as
of the employees. When the employees play politics at the workplace but so that the employees
pay less attention on the work and play the dirty politics and by this manner, the employees
failed to achieve the target and work gets delayed. Politics also affects the concentration of the
company as well as of the employees and this affect image of the company and also spoils the
image of an organization. Politics changes the attitude of the employees and distract the
concentration of the serious and the dedicated employees and downsize the employee

productivity and performance and if employee loses the interest then it will directly impacts on
the company. Sainsbury always try to avoid the political factors but in UK, the rate of debts
directly impacts on the attitude of customers and on the business condition of the company.
Sainsbury has to not only operate in these market conditions but it also has to keep its business
running continuously (Borkowski., 2016). Here, Sainsbury politics is influenced by top
management. They are having power to take effective decisions by which politics of organisation
is influenced.
Power
The power is the opportunity to improve the productivity and the strength of the company
as well as of the employees. Power is divided into two types that can be positive and negative
and the positive power encourage the employees and in Sainsbury, the employees are encouraged
by giving the appreciation and the reward to the employees for their outstanding performance
and hard work and the dedication of the employees brings the success in the company and
stronger the sustainability of the company. This is completely dependent on the leader and is the
leader is not effectively working or collaborating with team then it is very difficult to achieve the
success and this also affect the image of an organization. The wrong use of power can influence
the work culture of an organization and the team leader stimulate the employees by pressurizing
them and also giving them the fear of job termination. Politics is the base of power and it
describes that the open use of power is considered as the symbol of awful management
(Czaplewski., Key and Van Scotter., 2016). It is critiqued that power in Sainsbury is possessed
by CEO, General managers, etc. Hence, they misuse those power to take decision. In this way
culture is influenced.
Culture
The performance of an organization strongly impacts on the company culture and it also
increases the productivity of the business as well as of an individual. In the organization, the
strong culture enhance the efficiency and the effectiveness of the organizational management and
also improves the workforce culture for the employees so that the employees will be connected
with the company for the long term. Sainsbury focuses on providing the better quality product
and services to the customers and so that the consumers will remain loyal with the company and
this helps in maintaining the long term relationship with the customers (Judge and Robbins.,
2017).

It is critiqued that Sainsbury culture is influenced by power and politics. The top
management is responsible for it. However, it results in creating negative culture within
organization. This highly impact on individual and team behavior due to which their
performance is affected.
M1. Influence of culture, politics and the power on an individual and team behavior
performance.
Sainsbury is the highly organized and the well-established organization and having the
large customer base across the world. But, there are always some factors that influence the whole
organization and also changes the complete working environment and the effect is sometimes
positive and negative. The instability in the political parties and affect the company and also the
regular change in the rules and regulations are directly impacts on the productivity and the
sustainability of an organization. The performance of an organization strongly impacts on the
organizational culture and this directly impacts on the company's performance and productivity.
The strong and healthy environment attracts the employees and enforce them to stay for the
longer term. Sainsbury gives the qualitative product and services and this attracts the consumers
and increases the economy of the company and gives the long term success to the organization
(Kinicki and Fugate., 2017).
P2. Content and process theories of motivation the enable effective achievement of goals.
The motivational theories are applied on the companies which analyze the process and of
the employees as well as of the company and also evaluate the internal and external factors of the
company. Content theory explains the human needs that changes with time and content theory
includes the contribution of David McClelland, Abraham Maslow and other psychologists which
gives the explanation on the change in human needs and why these needs changing according to
time. Process theory explains how an entity changes and develops the whole organization and
this theory also focuses on the variance theories which is based on one or more independent
variable (Klotz and Neubaum., 2016).
Herzberg's motivational theory
This theory is based on fact that there are two factors that can influence the motivation of
the employees at the workplace that can be Hygiene and the motivators or satisfiers. Every
employee needs comfortable and hygienic environment so that the employee can feel secure and
happy at workplace. Sainsbury believes in making healthy and productive environment so that

the employees feels very safe and this is the only reason the employment ratio of Sainsbury is
about 186,900. Sainsbury uses this theory to analyze the strong and weak areas of the company
so that the organization can focus on them and make the working culture strong and productive.
Herzberg's theory also states that the employees of Sainsbury are motivated to work harder by
motivators and the leaders are also work in giving the motivation to employees so that the
employees can take the more responsibilities and work with the proper attention and more
dedicated to the work. The employees are motivated by seeing their leaders so that the
employees can be more and more involved in the work and also the employees will be connected
with the company for the longer term (Lăzăroiu., 2015).
Employees can be demotivated by the unhygienic and the unhealthy environment and the
unhygienic factors can be pay, working conditions, relationship wit the colleagues, quality of
supervision and the fear of job security. These are the fear and threats of every employee when
facing the unhygienic environment. The motivated factors analyze the need of an individual to
improvise themselves and achieve the personal growth. The effective and efficient leaders and
motivators encourage the employees to increase their performance and enables them to
contribute in the growth of the company. The motivator factors are changing or encouraging the
work environment, status, opportunities for the advancement, handling responsibilities, sense of
present growth and acquiring recognition. The benefits of Herzberg's motivational theory are the
job enlargement, job rotation and the job enrichment. Employees always go toward that company
where the work environment, teams and the team leader are better, healthy and motivated and
Sainsbury gives the opportunities to the employees so that it can be beneficial for them to remain
connected with the organization for the longer time.
The process theory relates with the physiological and the behavioral process that
motivates the employees to work according to the company's culture and environment. This
theory examines how the person's needs can be affected according to time to achieve the goals
according to the requirement of the company (Miner., 2015).
Vroom's Expectancy Theory
In 1964, Canadian professor Victor Vroom developed the Expectancy theory and it
depends upon three factors i.e., Expectancy, instrumentality and valence. Sainsbury focuses on
each and every aspect that can be helpful in maintaining the productivity of an organization and
this also influence on the employees and this gives the successive growth to the organization.

This theory mainly relates to the motivation within the working environment. Victor Vroom
argues that which factors can motivates the employees.
Victor Vroom discover the Motivational force formula that is-
Motivational force = Expectancy × instrumentality × Valence
M2. Influence on the behavior of others through the effective application of behavioral
motivational theories and models.
The motivational theories are important for every organization to get the success and also
these theories helps in analyzing the internal and external environment of the company so that
the companies can improvise the existing environment of the company and can implement the
new regulations on the company and this helps in getting the long term success. The content and
process theory evaluates the needs of an individual and how the needs can be changed according
to time and also motivates the person so that the employees can work according to the working
environment of an organization. The motivational theories also gives the energy to the
employees to work hard to achieve the goals even in the worst conditions (Musringudin, Akbar
and Karnati., 2017).
D1. Relationship between culture, politics and motivation that enables the teams and
organization.
These three factors are strongly correlated with each other that enables the teams and
organization to get success for the long term. The company should focus on the external factors
that can influence the company and if the company is influenced by these factors then it// is
obvious that the employees will also affected by it. The political and power are somewhat related
to each other because the regular change of the political parties in the country affect the
organization and the parties implement their rules and regulations on the company so that it is
very difficult for the company to follow the different types of instructions and also the political
parties use their powers on the companies so that the skilled and the deserving employees are
affected by it and the unskilled and unorganized employees are promoted by their powers and
this affect the working environment and culture of an organization. Companies should make the
strict rules for the employees so that every candidate will work with the same flow and also the
deserving candidates will get the required appreciation (Osland, Devine and Turner., 2015).

P3. Explanation of an effective team opposed to an ineffective team.
Every organization runs with the support of the team and every team requires a support of
the skilled and innovative leader that encourage the employees in every condition and when the
employee feels down and loose the confidence then team leader is only responsible to increase
the confidence and motivate them and sometimes the leader gives the appreciation to the
employees to boost up their confidence and then the employee work effectively. The effective
team always generates the new and innovative ideas for the company and team leader gives the
platform to the employees to share their thoughts and knowledge. But this team can become
ineffective if the improper support and lack of coordination takes place and also the team leader
do not take interest and support the team. The leader is mainly responsible in making the team
ineffective because the team leader do not take the new opportunities and put the blame on the
team even when the team leader is in the fault and also the ineffective team leader do not give
the room to the employees to put their thoughts and feelings in front of others so that the
employee always feel downsized and dependent. This is the main different between effective and
ineffective team and the team leaders are only responsible for the creation and destruction of the
team. Team leader plays an important role in success of an organization directly and indirectly.
Sainsbury always take care of their employees so that the employees can contribute in the
success of an organization and also increases the productivity of an organization. Some team
members are always energetic and motivated to complete the task and also the helps in the
development of the company. There are several kinds of theories of the team work but the most
famous theory is the Tuckman's team stage model that was developed in 1965 and the Tuckman's
model helps in analyzing the strengths and strengths of the teams focuses on the team building
activities. Tuckman's describes the working culture of the team on behalf of Sainsbury.
(Podsakoff, Mackenzie and Podsakoff., 2016).
Forming
The first stage of Tuckman's teamwork theory states that the team leaders are responsible
for team building and improvising the team members and makes the team effective but the
ineffective team are the mixture of unskilled and unorganized team leaders and employees and
the unskilled team leader refuse to take the responsibilities and also use the powers in a wrong
way and because of this the employees have to suffer and the team leaders use the employees for
their benefits but this is the wrong practice.

Storming
In this phase, the employees are become the successful part of the team. But there are
several challenges in this stage in which the leaders are only responsible for this irresponsibility
and also this may results in the loss of performance and also shakes the performance of the
employees.
Norming
This is the third phase where the teams members starts collaborating with each other and
also develops the performance and also clarifies the problems associated with the employees.
This brings the togetherness in between the employees and also the team leader also starts
focusing on the team very so that if any team member lose the hope then the team leaders
empowers the confidence of the employees so that the employee can work with the team
properly.
Performing
This is the final stage which focuses on the task and also maintains the team relationships,
provide the summation of the team members and increasing the overall performance of the team.
The ineffective team is the result of poor performance and the negligence of the team leader but
it can be improvised and the team can become effective by the proper management and also
increases the overall performance of the team (Tasselli, Kilduff and Landis., 2018).
It is critiqued that effective team is formed with help of certain theories and model. But
there is no such model used for ineffective team. So, in Sainsbury there are several theories of
team development followed. This enable in making proper team and ensuring that all participants
possess relevant skills and knowledge.
M3. Group development theories to support corporation.
There are several qualities of effective team which includes the two-way communication
with each and every employee and also gives the platform to the employees to share their
thoughts and knowledge with other employees so that the other can learn something from others
and the effective teams are having the fun so that the employees will feel comfortable and
supportable and this can be possible by the help of skilled and the knowledgeable team leader
who always support the team in every condition so that the employee will do the work with full
dedication and this gives the clear direction to the employees and also encourage them to work
with the team with full dedication.

P4. Concepts and philosophies of the organizational behavior.
Sainsbury is the famous and the largest retailer of the world and the working strategies and
management of this organization is ultimate which makes it different from other organization.
Sainsbury follows the different fundamental concepts that makes this organization better that are
as follows-
 Individual difference
 Perception
 Motivational behavior
 The desired involved
 Value of person
 Human dignity
 Common goals and interest
 Holistic concept
Organizational behavior of Sainsbury examines the human nature and the behavior within the
organization and with the colleagues. The employees are not always differ from the physical
attributes but also differentiate by the psychological behavior. These concepts help in
determining the pros and cons of an organization and according to the evaluation, the employees
are encouraged or motivated according to the analyzed results. Sainsbury always focuses on the
development of the employees as well as on the organization and this will help in getting the
long term success and also makes the future strong (Vasu, Stewart and Garson., 2017).
M4. Concepts and philosophies of Organizational behavior that influence the behavior.
The concepts and philosophies always influence the Organizational behavior and also the
OB studies the factors that impact on an individual and teams which improves the whole
scenario of the company and also the fundamental basis of the theories and concepts is that there
is no way to manage or to deal with employees. Such activities cannot be planned, because so
many things can be changed so quickly in the business. Rather than being proactive, business
leaders must be reactive to the various changes and contingencies they face on a day-to-day basis
and also if the team leader is active, energetic and confident then, it will be beneficial for the
every team member to work with the proper attention and focus and this will be helpful in
getting the long term success and also gives the stability to the company.

It is critiqued that in Sainsbury there are some models of OB which is followed. This
makes it easy to influence behavior of employees. The people value each other dignity and work
in team. Hence, perception of people is affected in positive way.
D1. Relevance of team development theories, concepts and philosophies that influence the
behavior in the workplace.
The discussed theories in the report influence the whole organization and also influence the
behavior in the workplace that improves business performance and productivity of an
organization. The organizational behavior studies each and every factor of the organization and
also gives the proper attention on the development of the business which decides the future of the
company. Team development is always very important in every organization and also it is
helpful in the growth and the success of any success. Team leader is always responsible for
encouraging the team members and if any employee starts feeling down or under confident then
the team leader encourage the employee to give the significant contribution in the growth of an
organization. (Vasu, Stewart and Garson., 2017).
CONCLUSION
The whole report concludes about the organization's culture, politics and power influence
the individual and team behavior and performance and it also summarizes about the content and
process theories of motivation and motivational techniques enable effective achievement of goals
and also the discussion about the teams that is effective and ineffective and what makes an
effective team as opposed to an ineffective team and it also concludes the different concepts and
philosophies of the organizational behavioral that helps in giving the success to the organization
and also stabilize the future of the company for the longer term.

REFERENCES
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Behavior in Building a WorldClass Service Organization. Leading The Positive
Organization: Actions, Tools, and Processes, p.58.
Judge, T.A. and Robbins, S.P., 2017. Essentials of organizational behavior. Pearson Education
(us).
Kinicki, A. and Fugate, M., 2017. Loose Leaf for Organizational Behavior: A Practical,
Problem-Solving Approach. McGraw-Hill Education.
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personality traits in entrepreneurship: Observations from an organizational behavior
perspective. Entrepreneurship Theory and Practice,40(1), pp.7-17.
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Miner, J.B., 2015. Organizational behavior 4: From theory to practice. Routledge.
Musringudin, M., Akbar, M. and Karnati, N., 2017. The effect of organizational justice, job
satisfaction, and organizational commitment on organizational citizenship behavior
(OCB) of the principles. IJER-INDONESIAN JOURNAL OF EDUCATIONAL
REVIEW, 4(2), pp.155-165.
Osland, J., Devine, K. and Turner, M., 2015. Organizational behavior. Wiley Encyclopedia of
Management, pp.1-5.