Organisational Theory: A Case Study Analysis of Sainsbury's Leadership

This case study provides an in-depth analysis of Sainsbury's, a major UK supermarket chain, focusing on the effectiveness of its CEO's managerial and leadership styles using theoretical models such as Situational Theory. It assesses the organisation's current structure and culture, highlighting the CEO's role in shaping them to achieve high performance, and explains the entrepreneurial strategy and corporate governance policies implemented to enhance organisational effectiveness. The analysis examines the effects of power, influence, and conflict resolution in managing change, and explores the motivation strategies used to influence employee performance. The study concludes with recommendations for increasing organisational performance, contributing to a comprehensive understanding of Sainsbury's operational dynamics. Desklib provides a platform to access this and many other solved assignments.

Case Study Analysis
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Table of Contents
INTRODUCTION ..........................................................................................................................4
MAIN BODY...................................................................................................................................4
Analyse and comment on the effectiveness of the managerial / leadership style of the CEO
using suitable theoretical models................................................................................................4
Assess the current structure and culture of the organisation and comment on whether the CEO
has any role and impact in creating and enforcing them to achieve high performance..............5
Explain Start the Entrepreneurial Strategy and Corporate Governance policies followed by the
CEO of that organisation to enhance the organisational effectiveness and performance...........7
Examine the effects of power, influence and conflict resolution at the chosen company by the
CEO in managing change............................................................................................................8
Explain the various types of motivation strategies used at your chosen company and their
influence on employees’ performance........................................................................................8
Use appropriate corporate examples and literature to justify your research...............................8
Based on the discussion and debate what suggestions / recommendations (strategies) would
you make to increase organisational performance?....................................................................8
Conclusion ......................................................................................................................................8

INTRODUCTION
Case study analysis is the detailed process that majorly used by the organisation to
investigate their operational activity in order to identify major concern in regard to the derived
business functions. By performing such functions most effective solutions are purposed in regard
to the derived issues. In addition to this the mentioned report will analyse the management style
of Sainsbury's. In regard to this management styler highlight the leadership or management
method that used by the organisation to providing and offering the effective plan according to the
business functions of the company. It assist in motivating the employee to perfrom more
effective functions in order to attain the derived goals in a more efficient manner.
Sainsbury's is one of the renowned name in the Retail industry of UK. It is the second
largest supermarket chain of UK. The mentioned company was founded in 1869 by John James
Sainsbury (Al-Malki, and Juan, 2018). In addition to this the mentioned report will analysis the
effectiveness of leadership style that used by the mentioned company in their operational
functions. In addition to this, the current structure of the respected firm will also highlight in the
given report. Moreover, entrepreneurial strategy and government policies will also evaluate on
the context of the respected firm. Furthermore, an effective recommendation will be purposed in
order to increase the performance of the mentioned organisation
MAIN BODY
Analyse and comment on the effectiveness of the managerial / leadership style of the CEO using
suitable theoretical models
Sainsbury's is one of the biggest supermarket giant in the UK economy. They offer the
wide variety of chocues to their potential customer. Moreover, the mentioned organisation has
the thousands of employee in their stores in order to perform the effective functions in the
operational market. According to the Statista stats the mentioned organisation revenue of 2021 is
of around 32,485 million GBP. Hence, such stats clearly showing the diversity of the respected
business. In addition to maintain the productive approach and focuses of their employee towards
the organisation functions, the respected firm deployed the effective leadership style in their
operational functions to maintain the staff and achieving of all the derive goals more
significantly (Koo, and Park, 2018).
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Leadership styles uses by Sainsbury's
leadership style plays on of the vital role in order to perform the organisation task more
effectively according to the organisation concerns. In addition to this there are number of
leadership styles that used by organisation in order to develop the more effective bond and
relation with tier team members. By the implication of such process the CEO of mentioned firm
communicate better with their team. Through their efficient leadership approach In the context of
the mentioned company functions assisted them to capitalize their operational functions and from
the unique brand image in the operational market.
Affiliative- The mentioned firm uses the Affiliative leadership style in their business
functions. In regard to this it facilitate them in order to form the emotional bond with the team
members in order to form the more positive working environment. By using the mentioned style,
the respected firm developed the trust bond ion their operational functions that assist them to
deploy the teamwork task, achieve these task more effectively according to the organisation
requirement. I addition to this the mentioned firm focuses on deploying the diverse work culture,
develop effective communication funnel in order to reduce the communication barrier as well as
motivate the employees to boost their low morale (Tortorella, and et.al.,2018).
In regard to the above discussion the mentioned organisation CEO uses the Situational theory in
their operational functions. The mentioned theory does not state with the certain type of leader as
well as not claim that one style is best to perform the operational functions. In addition the
Management of Sainsbury's focuses on taking the initiative according to the requirement of the
situation in the organisation functions. According to the requirement of situation, tasks are
delegate and commands are derived in between the teammates to achieve goal.
Assess the current structure and culture of the organisation and comment on whether the CEO
has any role and impact in creating and enforcing them to achieve high performance
The organisation structure highlights the depletion of management in different channels
in which all the task are allocated and respond to the developed Scenario. In regard to this, the
mentioned organisation follows the hierarchical organisational structure in their operational
function. In regard to this, there is a series of people that are indulges with different roles and
responsibilities and all these peoples control by individual on each level. In instance, the senior

manager ensures that their line manager will perform effective work whereas line manager
focuses on sales assistant. In addition to this, as mentioned origination has their diversifier
operational functions such as Sainsvbury's online, Sainsbury's finance, Sainsvbuy's energy etc.
that clearly highlighted their diverse working operations. Therefore, by the of mentioned
structure the mentioned business develop the chain of command that start from the top level
management such as CEO and manager and further diverge to lower management such as
employee and supervisor (Moreno,and et.al.,., 2021).
Pros of using such structure
 Better define levels of all the authority
 better distribution of responsibilities
 offers every employee speciality
Organisational culture
organisational culture plays one of the vital role in the companies functions. It assist the
businesses to perform more effective functions according to their derived strategies and goal. By
the use of organization culture companies can easily enhance employee engagement levels
through developing level of interest, motivations and connect to them with the operational
workings. Moreover organization culture reflects the organization core values as well as increase
employee satisfaction and productivity. In addition to this it also assist the HR management in
order to improve recruitment efforts.
The mentioned organization uses the market culture in their operational function in which they
perform their operations in according to beat their competitors. In addition to this the CEO of
Sainsbury’s Focus this on forming more concerned pieces in their organization function to get
the external success such as profitability and increase market share. Therefore each position in
the management are aligned with a specific goal in regard to the organizacion overall goal. In
addition to this the employees and the leadership goals are separated on several degrees
according to the rules and responsibilities. Through such function respected business achieve
higher success in the competitive market. As they mentioned company has several rivals such as
Tesco and Morrisons, hence it is important for the organization to integrate all their employees
towards the specific goal to achieve greater success and manipulate the customers of of their
competitors as well as create more additional and potential customers. Therefore through the
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effective organization culture the mentioned organization recruit ideal candidate for their
operations activities and deployed them according to their speciality in a particular field.
Explain Start the Entrepreneurial Strategy and Corporate Governance policies followed by the
CEO of that organisation to enhance the organisational effectiveness and performance
The entrepreneur strategies please one of the most important role in the organization as it gives a
set of values and gives purpose to achieve the derived goals more effectively. It assist the
organization to develop the road map in order to grow their business and achieve success in a
more effective and productive manner. By the use of entrepreneurial strategies businesses can
easily identify the stopping points that can impact the organization businesses and deploy more
effective functions in order to eliminate these threats.
Entrepreneur strategies used by Sainsbury's
The CEO of mentioned organization use the entrepreneur strategies in their operational function
in order to get the more Productive operational function in there operations. In regard to this the
management deploy initial planning before implication of any task in the organization functions.
In addition to this an effective financial planning developed according to the organization goal as
well as structuring off employees according to the plan work performed. In addition to this
various resources also visualise such as employees, marketing practices, financial attributes etc.
by using all these efforts and techniques assess the organization to establish more effective
planning in their workplace.
Visualise organised plan after the formation of the effective planning, The mentioned
organization visualise the developed plan in arm simple and more effective way. Any got this
positive and negative attributes were also analysed that can impact or influence to develop plan.
Therefore 3 columns are developed in which positive way, negative way and 3rd column writes
that what you think that could overcome the negative aspects. Therefore by utility, sustainability
and acceptability assess the organization to develop engaging and positive organization function.
Corporate governance policies
The mentioned organization focuses on developing higher standards of corporate governance,
and apply the most and supportive principles of UK corporate governance code. By the
application of these codes assist in develop more well balanced, strong overusing of risk
management as well as facilitate in recrimination policies according to the stakeholder interest.

Boards and committees
Audit committee the mentioned committee assist the organization in order to review the
integrity of financial information before they publication in the operational market towards the
concerned parties. Moreover it also focuses on forming the effective system in order to risk
management and controls the internal and external audit processes. By the use of mention
committee the spectre organization analyse in depth review of specific risk, beta governance and
information security in regard to the organization attributes. Therefore such practice enhance the
accountability and integrity of the organization process.
Remuneration committee the mention committee recommends and review the remuneration
policy. It assist the organization in order to develop the long term plans and align them according
to the organization function to achieve long term success. Moreover through the mentioned
committee the spectre organization formed more effective ways and benefits to their executive
and operating boards of director through their balanced operational views and processes.
Examine the effects of power, influence and conflict resolution at the chosen company by the
CEO in managing change
In an organisation to implied the new changes in the organisation functions, it is
Mandatory to have the power in an authority that an influence the working in the management.
By the use of power, the manager uses delegating the responsibilities according to the employee
in order to achieve the objectives more effectively in the organisation. Moreover, it assist the
organisation in order to perform the effective functions by managing the operations according to
the organisation concerns. An effective management or individual in the organisation focuses on
developing the new changes more effectively in the team members according to deployed plan
By developing the effective strategies planning and other motivating practises assist the
organisation in order to influence the employee productivity. In addition to this every changes in
the management comes with the uncertain conflicts and unpredicted results. Hence, it is
mandatory for the management of organisation to deploy more effective practice that facilitate
them to create solution pathways in the organisation functions.
In order to develop the effective pathway of operational function the CEO of mentioned
organisation uses the number of conflicts resolution strategies in their workplace.
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 Collaborating conflict resolution strategy- The respected organisation uses the
mentioned strategy in their workplace in order to eliminate the conflicts. In regard tot his
the an environment of contribution is developed at the workplace in Sainbury's that
indulged in every task and deploy their team efforts in order to get the maximise return of
the strategy. A shared solution are developed that everyone support in their workplace.
Hence such strategy facilitate the management of the respected organisation to deploy
new changes more efficiently.
 Negotiation- The respected business formed the number of principles of collaborative
negotiation that used by the organisation to develop the more effective dealmaking
practices to deal with the conflicts. In regard to this, the mentioned organisation explores
the interest of all the concern parties, that further utilize in develop the more effective
relationship by offering the negotiation agreements.
Explain the various types of motivation strategies used at your chosen company and their
influence on employees’ performance
In order to perform the effective organisational functions in the operations, it is important
to have the productive workplace environment in the organisation operations. In addition to
develop such practices, the respected business uses the number of motivational practises in their
operations to better evolve the employee performance and achievre the grater goal more
effectively by the optimum utilization of resources. In addition to this, the mentioned
organisation uses the Maslow hierarchy model in their function to better analyse the needs of
their employee. Thorugh such infromatibveinsghts are used by the organisation to deploy
effective operational practices.
 Physiological need- The mentioned need highlight the basic needs of a human. It
includes such as restroom facilitates, open spaces for operational functions etc. Hence ,
by the development of effective workplace environment, water and restroom areas.
 safety needs- In the mentioned segment, the safety needs of employee are evaluated. In
regard to this, they offered the health security to their employee as well as job stability
 Love and belonging needs- The respected organisation focuses on social needs of the
employee. In order to enhance their productivity and motivate them towards the

organisation function. In regard to this they host the group activities to more socialise
their employee with each other.
Esteem needs- At the workplace employee feel that they should get the chance to grow and
achieve more goals as well as their roles should be recognised (Ronald, and Stephanie, 2018).
 self actualisation needs- The final stage of the mentioned theory derived the self
actualisation need which highlighted the maximising an individual potential at work.
Motivational strategies used by the Sainbury's in their workplace to increase the productivity and
performance of employee
 Rewards system- In order to enhance the productivity of employees the mentioned
business uses the number of rewards system. In addition to this, they offers the incentive
programs and other loyalty programs that helps the manager of the mentioned company
to deploy their best interest in the organisation functions.
Recognisance- The respected firm focuses on developing the high performance working
environment in which all the efficient contribution of employees are recognised by the
mentioned organisation on regular basis. Hence, it facilitate the mentioned company to create
more productivity workplace environment (Suliman, and et.al., 2021).
Use appropriate corporate examples and literature to justify your research
According to Sainsbury's official site, (2022). In order to enhance the organisation
performance the mentioned organisation uses the wide range of motivational practices in their
organisation functions. In regard to this,they deployed all their crucial task in a reward system.
By indulging their operations with the respected functions influence their employee to puts more
efforts in their derived roles and responsibilities. In addition to this the manager of Mentioned
organisation consistently analyse their employee practices and offers attractive rewards practices
in order to influence their operational functions. In addition to this the mentonexorgnisziton
offers the Sainsbury's gift cards to their employee that can be redeemed against the products that
available in their mentioned stores. By offering such offers assist the organisation to decrease the
absentism, motivates employee to hit the sales target more efficiently.
According to the Kellie Wong, (2019). organisation like Tesco uses the open
communication practices in their operational functions in order to eliminate the communication
barrier in the organisation functions, by the use of mentioned strategies the flow of idea become
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more intrinsic and without the flaws that can be used in order to perform the more effective
functions. By the mentioned practice the mentioned business develop the more productive work
culture that assist them in order to evaluate their overall performance(7 Fun Ways to Engage and
Motivate Retail Employees, 2019).
Based on the discussion and debate what suggestions / recommendations (strategies) would you
make to increase organisational performance?
From the analysis of above discussion there are number of recommendation that can be
adopted by the respected business in their operational functions. It can assist them in order to
enhance their organisation performance.
 Focus on education and growth organizational leadership siquier active measuresTo
perform their operations with different kinds of group and individuals. Therefore an
effective leader need to understand the strength and weaknesses off professionals before
initiating any plan in the organization function to enhance they’re effectiveness.
Therefore by the help of professionals the mentioned business can easily find out their
abilities skills and strength. In addition to this by the mentioned function weaknesses can
also be derived that can impact a particular area. Therefore through such function and
effective cream can be deployed according to the operational function as well as
professional can be easily encouraged by the upper level management towards the
specific goal (Erthal, and Marques, 2018).
 Use of modern technology the model technology tools plays one of the vital role in
order to enhance the effectiveness of a company. Therefore the mentioned organization
can use the various AI tools as well as customer intrinsic technologies in their operational
function such as software through which different members of teams can be analysed as
well as various projects can easily manage more effectively. by these tools and effective
way of operational performance can be derived that can be submerged according to their
align goals.
Develop effective communication with employees by the implication of open communication
in the organization function can assist the mentioned business in order to for more productive
organization workplace with less conflicts. Through the open communication a leader can easily
understand the mindset of their employees as well as their strength can be more classify through

the effective communication. Therefore it could assist them in order to distribute the
responsibilities according to their core values (Jones, 2021).
Conclusion
From the analysis of above discussion it is clearly identified that the mentioned organization
uses the various effective leadership practices and management skills in their organization
function. Through these practices an effective and productive working environment were created
by the respected firm dead assist them in order to achieve their goal timely with the optimum
utilization of resources. In addition to this various leadership styles were highlighted as well as
they are used in the respected organization but also derived which is affiliative leadership style.
In addition to this hierarchical organizational structure were highlighted through which the
mentioned business diverse their working operations.
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R e f e r e n c e s
B o o k s a n d j o u r n a l
Al-Malki, and Juan, 2018. Leadership styles and job performance: A literature review. Journal of International
Business Research and Marketing, 3(3), pp.40-49.
Koo, and Park, 2018. Foundation of leadership in Asia: Leader characteristics and leadership styles review and
research agenda. Asia Pacific Journal of Management, 35(3), pp.697-718.
Tortorella, and et.al.,2018. Lean manufacturing implementation: leadership styles and contextual
variables. International Journal of Operations & Production Management.
Moreno,and et.al.,., 2021. Effects of emerging leadership styles on engagement–a mediation analysis in a military
context. Leadership & Organization Development Journal.
Suliman, and et.al., 2021. Effect of nurse managers’ leadership styles on predicted nurse turnover. Nursing
Management, 28(3).
Erthal, and Marques, 2018. National culture and organisational culture in lean organisations: a systematic
review. Production Planning & Control, 29(8), pp.668-687.
Ronald, and Stephanie, 2018. Case Study: The Role of Organisational Culture for M and A Deals-Qualitative
Evidence from the Insurance Industry. Advances in Management, 11(2), pp.1-15.
Jones, 2021. How Can Positive Psychology Coaching Help Us Instill a Positive Organisational Culture?. In Positive
Psychology Coaching in the Workplace (pp. 109-126). Springer, Cham.
O n l i n e
7 Fun Ways to Engage and Motivate Retail Employees, 2019.
[ O n l i n e ] A v a i l a b l e
t h r o u g h : < https://www.achievers.com/blog/7-fun-ways-to-engage-and-
motivate-retail-employees/>
S t a f f r e w a r d a n d r e c o g n i t i o n , 2 0 2 2 .
[ O n l i n e ] A v a i l a b l e
t h r o u g h : < https://webcache.googleusercontent.com/search?
q=cache:f8V2xibW56UJ:https://www.sainsburysbusinessdirect.co.uk/solution/motivation/
+&cd=13&hl=en&ct=clnk&gl=in>