Sainsbury's Operation and Project Management: A Comprehensive Report

This report provides a comprehensive analysis of Sainsbury's operations and project management strategies. It begins with an overview of operations management principles and their implementation within the company, emphasizing the use of lean principles and six sigma methodology for continuous improvement. The report details the application of the project life cycle (PLC) to the HS2 project, including the initiation, planning, implementation, and closing phases, along with supporting documentation. Furthermore, it examines the effectiveness of the continuous improvement plan, utilizing concepts, theories, and models to enhance productivity and profitability within the retail sector. The report explores how Sainsbury's uses various techniques to manage its operations and projects effectively, offering insights into its approach to achieving business goals and meeting customer needs.

Unit 16:
Operation and project management.

INTRODUCTION
Operation and project management is way individual manages & organize resources that
are essential to complete the work, it includes getting out of business resources. It focuses on
effectively managing procedures to distribute and produce products or services.
The current report is based on Sainsbury's company, operating their business across UK
with experienced applicants. It explains the process of execution of operations management
principles within company and continuous betterment plan base don review of operations
management principles in context of business. It justified implementation of OM in relation to
lean principles and six sigma methodology. This study explain the effectiveness of continuous
development plan and appropriate theories to justify strategies of CIP for achieving improved
efficiency.
Furthermore, it reports clarified each stage of PLC to provide task, producing essential
supporting documentation for complemental work. It also defines effectiveness of PLC in
application to select project and rationales for project methodologies, leadership and tools within
PLC.
LO 1
P1
Company overview-
Sainsbury is second biggest chain of supermarkets in UK, they provide online shopping
facility to its consumers, people are able to purchase everything from clothing and groceries to
electronics & home wares. With skilled workers, firm is effectively managed their operations in
retail sector and satisfy needs of consumers at global level. Organization team is accountable for
sourcing new sites for people to be located in, offering consumers with convenient shopping
locations. Firm cater range of well popular goods and own the most famous brands on
competitive prices to deliver quality of products or services.
Operation vs operation management-
Operations is practice of managing and handling inner workings of business so it runs
and operate as efficiently as possible. Whether company make products, sell and provide
services or goods, company has to oversee design and administration of being practices.
Operations management is considered with organizing, planning and supervising in
context of manufacturing, production and provision of products or services (Heizer, 2016). It is

known as business function accountable for managing the overall procedures of producing of
products, include coordinating, managing and controlling all essential resources required to
manufacture firm's goods.
Implementation of operations management principles within Sainsbury's-
Operation management is one of the most essential department of company which plays
vital role in manufacturing products or services for consumers. It includes all essential activities
and make important changes for higher productivity and profitability. Principles of operation
management implemented within company in order to improve their performance and enhance
productivity rather than before (Slack and Brandon-Jones, 2018).
Reality-
According to this principle, operations management and its team member focus on
specific issues instead of approaches, because no technique in itself will present word wide
solution. Without focusing on problems' operation manager is unable to solve it in effective
manner it is reality that is not changed by anyone.
Organization-
Within organization manufacturing procedure are interrelated with every function of
business, all components consistent together in order to achieve common goals of Sainsbury's
and similar results in profits.
Fundamentals-
According to this principle, success of business comes from strict adherence to exactly
maintaining position and disciples within marketplace. Operation manager of Sainsbury's follow
principles of operations management, that help to analyse competitors and supports to take
decision for applying new techniques better than rivals.
Accountability-
It is one of the most essential principle of operation management follow by manager of
operations department. They are responsible to set rules and appropriate metrics in order to gain
competitive benefits. Operations manager is responsible to continuously check that their goals
are meet with expectation of company.
Variance-
To manage each operation and function effectively, manager will divide process that
encourage people for doing their job in effective manner and managed each and everything well.

Causality-
In order to overcome business issues, operation manager underlying their causes first and
then take appropriate action for the same which is beneficial for company.
Managed passion-
Passion of staff member is key driver of business success as well as growth, operations
manager effectively managed passion of their workers throughout motivation.
Humility-
Operations manager of Sainsbury's company acknowledge their limitations, obtain
support and move towards business success instead of applying expensive trial.
Success-
The success of business is possible when operation manager always consider the needs of
consumers and their interest as well in purchases of products.
Change-
Modification is the best way to retain people with business and sustain company for
longer within retail sector. After analysing the whole situation and competitive environment
Sainsbury's operation manager take action and change methods, by adopting new approaches of
operations management to provide the best opportunity to progress.
Operations management of Sainsbury's efficiently meets the needs of company, as it
helps to manage all aspects of business operations. Organization carries out different function as
part of their operations, with the helps of operations administration they can deliver quality
products or services to its consumers. Sainsbury's always seeking to satisfy their target market by
providing the best quality goods, in that case operation management and its staff support at high
level. Team of people in this department focuses on handling and managing quality of item,
manufactured by production section. They provide guidelines to workers for producing the best
products and packaging effectively, that gain the attention of consumers. In simple words,
operations management and its manager practices are connected with production process, they
are responsible for assuring higher profit as well as efficiency betterment within goods
manufacturing operation.

M1
Operation management implementation involves the design, management and control
process at the time of production of goods. Therefore, an effective operation management in
Sainsbury will help business in its smooth functioning. Or else, using six sigma and lean
production methodologies also assist business to keep attracting customers and smoothing the
operational business (Zhou, 2016). Further, through lean principles, quoted firm also minimize
wastage so that operational management system will be run in effective manner. As, it is
reflected that operational management plan includes a defined set of objectives which helps
company to maintain quality standards and also assist business to meet the demand of customers
without any errors.
D1
In order to implement continuous improvement plan, six sigma model is used which is a
technique that seek to improve the quality of output of a process by determining and removing
the cause of defects. Through this model, Sainsbury minimize the impact variability in
manufacturing and business process. Further it is used as a set of quality management methods
that helps to reduce process of cycle time, reduce cost and also increases customers satisfaction.
Overall, six sigma method also provides organization tools that assist to improve capability of its
business process and also indicate whether the process is well controlled. Therefore, for
continuous improvement plan, quoted firm uses six sigma method and for that company also
provide effective training session to their employees as well.
Further, Sainsbury also uses Kanban as a continuous improvement theory that helps to
implement necessary changes within a firm. This theory based upon three principles i.e.
workflow, Work in progress and enhanced flow. Hence, this method also promote collaboration
and encourage active and ongoing learning by improving its team workflow. Thus, in this way,
using both method company attain the defined goals and meet customers needs that assist
business to improve its operations and take business at further level of success.
LO 2
P2 Continuous improvement plan based on review of operations management principles within
Sainsbury's
Determine improvement chances-

In order to sustain business for longer period of time, Sainsbury's operations management
team prepare continuous improvement plan in which they have to work by following above
principles of operation management. To gain better success within retail market, the management
of company has to identify business growth opportunities available in market for themselves.
Analyse-
Situational analysis is the key elements of success, that allow operations management to
determine problems in production system and analyse their causes. Operation manager analyse
the main cause of issues in Sainsbury's and then take decision to overcome business out of
specific situation.
Take action-
Without analysing the causes of problems in production procedure, operation manager
cannot be able to take appropriate action. Through identify cause of problem in manufacturing
system, manager will be able to take action that drive towards success and growth of company.
Examine outcomes-
After taking action, operation manager of Sainbury's assure the results of decision taken
by them. They make confirmation of further improvement of business functions that results
increase profitability and productivity.
Standardize better solutions-
Monitoring is the best way to assure success and outcomes of action plan in context of
business. With the help of monitoring effectiveness of action operation manager ensure that
quality of products is improved.
Plan for further business growth-
Further plan of improvement in production system is required on the basis of situation in
which operation manager plays vital role as they take action in context of business well fare.
M2 Effectiveness of continuous improvement plan using appropriate concepts, theories or
models
With lean principles and six sigma theories, continuous improvement plan work
effectively as it helps to enhance productivity of company and increase their profitability within
retail sector rather than before (de Sousa Jabbour and et.al, 2018). It helps to point our areas
where value is added and improved.

LO 3
P3 Apply PLC to given project, producing supporting documentation.
In respect of analysing and application of project PLC in project here is selects HS2
project of UK.
Overview of High Speed 2 project:
This is the planned high speed railways project within the United Kingdom, partly under
construction. The parliament give approval for their first of project ion 2017. this clear the
complete work in effective and valuable manner. Those are approved from business to business
in effective manner. There are various number of employees who are give their hard contribution
to complete project with more effectiveness. They add 13000 peak hour seats on the west coast
main line route by building a new railway.
Business case:
It is very important to get new project for a company in the today business market which
is more dynamic due to change in customers needs and wants. HS2 target to customers and their
comfort like business to business market. This has aim to create a world-class high speed rail
network to support economic growth in both cities where they are connected. The company faces
various cost benefits which are here analysis. This creates more effectiveness for business to
working in effective manner. The company have various benefits form incomes which are
generated with rents and sales of products and services.
Project plan:
Project life cycle have a four phase are initiation, planning, implementation and closers.
Those steps are closer together for working in better manner. Like business invest in research as
well as development design of new product, which should be aware about PLC which is
associated with products and services of company in effective manner. The stages of project life
cycle is related with HS2 are as follows: Initiation: At the initial stage, the company is analysis objective and needs of work this
can be a business problem or for opportunity. For the study is conducted by High speed 2
project for investigate the objectives. As per that here is recommanded bought out with
respect to launch new product and services by suing new technologies in effective
manner (The Project Life Cycle (Phases), 2017). In respect of that company is required
most effectiveness for being understood the goals, deadlines and risk with this particular

project. For that recommanded the concerns with seniors manager about uses of
technology as well as take expert advise for working in effective manner. The new
project is to increase services of railways and high speed Britain.
 Planning phase: This is the next stage, which is planning is where the project is required
further solutions for working and what are the important for meet the needs of project
objectives in effective manner. In respect of HS2 project, manager is developed various
solution for using new technology system in the projects. Resource are identified for
using technology and increasing services of railways in effective manner. This capacity is
increased connection between our the major cities (Kusters, 2016). For that here is
outline the time frame and various activities for working in better manner to create more
effectiveness for company to produce working. As well as, manager of HS2 is also
identifies threat and opportunities for building working abilities with this company have
benefit to face threat by using strategies which already analyse before.
 Implementation: This is the third stage which is implementation of project plan into the
motion and the work of project is performed. This is very important and effective stage
for controlling and communicating needs during the implementation of project. In context
of HS2, new project is use of technology for improving services of railways. In respect of
that manager of HS2 communicate proper information for working and make proper
control on employees at the time of performing task. The people and employees are
Illustration 1: PLC
(Source: The Project Life Cycle (Phases), 2017)

working with getting instructions with manager and seniors. At the time of working if
manager is see any issues and variance than manager will modify existing plan and make
new plan for working as per requirement.
 Closing phase: This is the final stage or completion which is on emphasis releasing the
final deliverables to customers and handling over all project documents which are highly
related with working. Here is finally HS2 project provide improved and effective services
to customers project documents are handed to the company so that business can terminate
the suppliers and communicate stakeholder which project is been closed.
Work break down structure:
Gantt chart