Sainsbury's Staff Training and Development: HRM Theories and Issues

This report provides a detailed analysis of staff training and development practices at Sainsbury's, a leading UK supermarket chain. It begins with an organizational overview of Sainsbury's, highlighting its establishment, subsidiaries, and product range. The report then delves into the benefits of employee training and development, such as directing weaknesses, improving performance, enhancing goodwill, and fostering innovation. Specific training methods used by Sainsbury's, including orientations, lectures, and computer-based training, are discussed. The application of HRM theories, such as the theory of reinforcement and the theory of experimental learning, is explored. Furthermore, the report identifies key issues and challenges related to staff training and development, including conflict management and resistance to training. The conclusion emphasizes the vital role of staff training and development in upgrading employee efficiency and productivity, boosting confidence, and teaching effective communication. The report references books, journals, and online sources to support its analysis. Desklib offers a platform for students to access this and other solved assignments.

Staff Training and Development

Table of Contents
INTRODUCTION
Organizational Overview
MAIN BODY
Staff training and development-
Application of HRM theories-
Identification of issues-
CONCLUSION
REFERENCES

INTRODUCTION
 Staff training and development is a process
of company in order to improve the
performance of the employees.
 This report shows a detailed study of staff
training and development , its clarity and
organizational overview.
 It also shows the issues or challenges
related to staff training and development
with the help of some real life examples.

Organizational Overview
 Sainsbury was established in 1869 in London.
 It is one of the leading and second largest supermarkets in UK.
 The subsidiaries of Sainsbury are Sainsbury supermarkets Ltd., Sainsbury Banks and Argos.
 The organization has a wide range of products such as grocery items, clothing, electronics, etc.
 It also serve customers online.

Staff training and development
There are several benefits of employee training and development such as-
 Directing weaknesses- Some companies put efforts and evaluate its workers closely so that they
are able to know their weaknesses.
Performance improvement- Training as well as development programs help the institutions to
improve the performance and the capabilities of doing work efficiently.
 Improvement in goodwill- Staff training and development plays an important role for every
enterprise as trained and skilled employees do their work with full potential that directly increases
the goodwill or reputation and the profile of the company.
 Innovation- Employees training help the workers and give them freedom to think creatively so
that they can openly put their ideas in order to solve the issues or problems of the firm.

Sainsbury's training and development programs
Some common training methods used by Sainsbury for staff training and development are as follows:
 Orientations- Sainsbury gives orientation training mainly to the new joiners that facilitates information of the
firm about its strategies, mission, vision, goals and objectives etc.
Lectures- Lectures are suitable for the purpose to provide some information to the workers collectively or as a
large group at once.
Computer based training (CBT)- This approach facilitates computer based training through clear communication
between the trainer and employees.

Application of HRM theories-
Some major theories of staff training and development are as follows:
Theory of Reinforcement- The theory of reinforcement was proposed by Skinner. This theory
focuses on the behaviour of the learners that how they learn the things and also suggest them to repeat
that behaviour along with positive results.
Theory of experimental learning- This theory was presented by C. Rogers. There are two types of
learning that are experimental and cognitive learning and can be differentiated by theory of
experimental learning.

Identification of issues-
Issues or challenges related to the staff training and development are-
Conflict Management: Conflict management is one of the biggest challenge in front of
organizations. As to trained the learners that how they can handle the conflict is very difficult and
lacking of this skill directly affect the success of the firm.
Resistance: It is also a major issue for the organizations at the time of training programs. If the
employee refuse to do things or learn them and do not take any interest in accepting the methods of
development and training it becomes difficult to teach them.

CONCLUSION
 From above, it can be concluded that staff training and development plays a vital role in order to
upgrade the efficiency and productivity of the workers.
 It also boost the confidence of the employees and teach them effective communication.

REFERENCES
Books and journals
Adhikari, N.R., 2020. Training and Development Costs, Staff Costs and Operational Profitability in Nepalese Commercial
Banks. Management Dynamics. 23(2). pp.109-118.
Anužienė, B., Zubrickienė, I. and Tolutienė, G., 2021. Changes to staff training strategies in a business organisation in terms of learning and
competence development. Sabiedrība. Integrācija. Izglītība: starptautiskās zinātniskās konferences materiāli: 2021. gada 28.-29. maijs. 4.
pp.30-47.
Babiak, H. and Illiash, I., 2019. Improvement of enterprise staff training system. Regional aspects of productive forces development of
Ukraine. (24). pp.102-107.
Online references
Harrison Jones, 2021. [Online]. Available through <https://metro.co.uk/2021/10/27/sainsburys-brings-forward-net-zero-target-after-metro-
co-uk-campaign-15497545/>