Sainsbury's Learning and Development: Training Needs Analysis Report

This report provides a comprehensive analysis of Sainsbury's learning and development strategies, focusing on a training needs analysis (TNA) and the crucial role of the HR function. It examines the effectiveness of the chosen TNA method in improving organizational performance, its application within Sainsbury's, and the skills/knowledge gaps identified. The report also explores the reasons for these gaps and discusses the challenges faced by Sainsbury's over the next five years, along with their potential impact. The analysis emphasizes the importance of practical training and continuous evaluation to enhance employee skills, knowledge, and behavior, ultimately supporting the organization's strategic ambitions and customer service goals. The study concludes by highlighting the benefits of a diverse workforce and the importance of aligning training programs with customer-focused values and organizational development.

LEARNING AND DEVELOPMENT
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Table of Contents
Task 1: Analytical Report...........................................................................................................................2
Introduction.................................................................................................................................................2
A critical analysis of the chosen method of training needs analysis............................................................2
Role of the HR Function within Sainsbury..................................................................................................3
Critically analysis how training intervention would provide an example of how HR can support an
organization.................................................................................................................................................3
Application of the needs analysis................................................................................................................3
A critical analysis of the skills/knowledge gap that you have identified......................................................4
A rationale for why the skills/knowledge gaps exist....................................................................................4
The challenges faced by the Sainsbury over the next five years and the impact..........................................5
Conclusion...................................................................................................................................................6
References...................................................................................................................................................7

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Task 1: Analytical Report
Introduction
Sainsbury is the leading supermarket chain organization in the United Kingdom. It was
founded in Holborn, the United Kingdom in 1869 by John James Sainsbury and his wife.
Currently, Sainsbury has 1,423 grocery stores in the UK, in which total 815 were convenience
stores. This paper is highlighting importance of practical training and evaluation of after training
and executing programs of training for the staffs in Sainsbury's supermarket limited, United
Kingdom. The motive of the survey is to find how the effect of the training is improving training
is skill, knowledge and behavior. The project also facilitates the company to understand better
how the field training is important to improve and lead training programs to grab the opportunity
of present and post-training. The main objective of Sainsbury’s is to meet customer needs and
give an opportunity to all the employee's to develop their skills.
A critical analysis of the chosen method of training needs analysis
Many organization fails to define the training value to improve their competitiveness. A
Training Needs Analysis (TNA) is a procedure which an organization’s human resource
development (HRD) wants are identified and expressed. The process can identify:
 The target of a Sainsbury and its impact in reaching those targets.
 Difference between the skill of an employee's and the skills needed for
positive performance for a current job as well as perform successfully in the future job.
TNA provides clear direction to identify training needs as well as helps to analyze how
previous training was effective. The two results of TNA are the non-training need and a training
need. Performance gap has to be disclosed through training need. The organization applies this
process when an employee has a lack of knowledge and attitudes towards work and does not
know how to do the job. Sainsbury’s introduced diversity management at a workplace to inspire
all employees to perform better for a positive result (Chkanikova and Mont, 2015). Diversity
policy has been used by the organization to provide training to all the employees and give a
written paper to guide the managers on equal opportunities for gaining more awareness of the
customer needs. Sainsbury started using a new way of learning is ‘Disability confident’ that
proves to be beneficial to all the employees in stores ahead disability awareness to become

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confident to overcome with a disability. This organization believes that having a diverse
workforce, several creative concept, and understanding. Sainsbury provides work-based learning
for a train to gain and conducts management training and development programme (Liu, Gibson
and Walton, 2017). It supports in the long term and creates a self-learning environment to the
managers by providing management-related magazine, books, and newspaper.
Role of the HR Function within Sainsbury
The primary role of the HR function is to look after the employees and to find out the
best skilled employees those who can contribute toward the development and growth of the firm.
The HR managers at Sainsbury critically motivates the employees in order to bring positive
outcomes for the organization. It is the primary responsibility of the HR managers of Sainsbury
to support the business strategies and they are doing it effectively with the help of various
effective learning and development interventions.
Critically analysis how training intervention would provide an example of how HR can support
an organization
At Sainsbury, the social division of partners and business with many companies is
directed by the human resource to be sure that the development strategy of an employee is
related to offer organizational goals. For the development of a financial position, HRM strategy
is used by Sainsbury (Kopnina, and Blewitt, 2018). Workforce and performance of an employee
have been controlled by the Human resources management department at Sainsbury. Human
resource manager responsibility is to see new recruitment to retirement procedure of the staffs.
The role of the HRM is to identify the skills of employees and to focus on the performance they
apply for the development of the organization. The practices and policies of HRM must meet
with the strategy to adopt upcoming competitive environment and with the condition of the
business that fit in an organization. At Sainsbury, if the turnover of labor is high, then it
considered as a failure by the department of HRM. And if the turnover of labor is low then is
considered to be successful by the HRM department (Gillon et al., 2014).
Application of the needs analysis
The study aims to improve and to progress performance (Welsh et al., 2018). It will help
in the development of the employees working at Sainsbury's Supermarket Ltd. The survey will

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assist in evaluating the new products, technologies and the latest developments an organization is
using. According to employers, the motive of the training is to be sure that all the employees
understand their job and provide them to be successful in the chosen area. A various collection of
experience and talents allows an organization to deliver services to customers. To understand if
they are competitively compared to their competitors, they need to compare their product's prices
with competitor's product. Sainsbury’s can enter the markets of arising organizations through
partnerships or joint ventures to explore these markets (Scarborough et al., 2015).
The report determines that Human resources policies used by an organization are
benefited for improving their level of customer service, organization development, and its sales
(Pulker et al., 2018).
A critical analysis of the skills/knowledge gap that you have identified.
Organization competitiveness and growth depended upon its ability and reached its
benefits. The survey recognizes the skill gap is to have present and plan for employee and
management. Training programs on the computer and general courses are not what they might
excite them anymore (Stokoe, 2014). An organization should keep practical training and
campaign to innovate their talent. To study the real world fieldwork provides various
opportunity. It increases employee’s skills and knowledge towards the products and customer
need. Sainsbury employers play a constructive part which mainly focuses on control, reward, and
structure. For leading Sainsbury towards its ambitions, employers required various competencies
and skills which can be discussed about a strategy of various levels. To accomplish the strategic
ambitions of Sainsbury, employers need to audit their knowledge, skills, and capabilities. For
this employers need to point out the question what an organization need and where they want to
be in future. This helps in carrying out gap analysis which can be the basis of an individual to
develop a plan.
A rationale for why the skills/knowledge gaps exist
The skill gap exists because the training method is not a field related. The timed practice
takes to put the training information into practice in the field (Medina et al., 2015). If any new
employee works practically in a field, the knowledge will discover more than to gain knowledge
from a computer training. It is noticed by a survey that to what is the target of an organization
and what should be done. Fieldworks are important in acquiring knowledge practically.

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The challenges faced by the Sainsbury over the next five years and the impact
After announcing a fall of 1%, Sainsbury’s has warned of hard times ahead in basic
yearly profits (Maguire, Burgoine and Monsivais, 2015). Also, Capacity growth appears to be
hitting up, which will keep promotional pressures high. Many competitor supermarkets give
practical knowledge to their knowledge is the big challenge for Sainsbury. Sainsbury should
release more products for sale or customer will prefer other stores or supermarket to buy the
product. And should provide field training to the employees to avoid customer’s negative
comment. Introduction of some new product should be done by Sainsbury which will be
beneficial for an organization to overcome the challenges.

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Conclusion
Research reveals that by applying a diverse workforce employee from multiple
backgrounds adopt new concepts that are flexible in implementing to fluctuating markets and
customers demand. Programs of staff training help to provide the values associated with
customers focused on quality and performance. It also facilitates a solid reputation of an
organization as an employer brand and supports the growth of inspiration and employees. The
study aimed to reflect upon the private retail sector organization and especially the Sainsbury's
supermarket Ltd with the experience and knowledge to explore the evaluation of training
practices for the growth of the organization. It also discussed the effect of future training
evaluation that facilitates all the stakeholders of Sainsbury’s Supermarket Ltd. This particular
study in Sainsbury's supermarket Ltd provided post-training evaluation, values in searching
training program evaluation and an analytical review of the concept data based on training.

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References
Chkanikova, O. and Mont, O., 2015. Corporate supply chain responsibility: drivers and barriers
for sustainable food retailing. Corporate Social Responsibility and Environmental
Management, 22(2), pp.65-82.
Gillon, A.C., Braganza, A., Williams, S. and McCauley-Smith, C., 2014. Organisation
development in HRM: a longitudinal study contrasting evolutionary trends between the UK and
USA. The International Journal of Human Resource Management, 25(7), pp.1002-1023.
Kopnina, H.A. and Blewitt, J.N., 2018. Human resource management, green jobs, and a green
economy. In Sustainable Business (Vol. 157, No. 178, pp. 157-178). ROUTLEDGE in
association with GSE Research.
Liu, Y., Gibson, G.R. and Walton, G.E., 2017. A three-stage continuous culture approach to
study the impact of probiotics, prebiotics and fat intake on faecal microbiota relevant to an over
60 s population. Journal of Functional Foods, 32, pp.238-247.
Maguire, E.R., Burgoine, T. and Monsivais, P., 2015. Area deprivation and the food environment
over time: A repeated cross-sectional study on takeaway outlet density and supermarket presence
in Norfolk, UK, 1990–2008. Health & place, 33, pp.142-147.
Medina, L., Acosta-Perez, E., Velez, C., Martinez, G., Rivera, M., Sardinas, L. and Pattatucci,
A., 2015. Training and capacity building evaluation: Maximizing resources and results with
success case method. Evaluation and program planning, 52, pp.126-132.
Pulker, C.E., Trapp, G.S.A., Scott, J.A. and Pollard, C.M., 2018. What are the position and
power of supermarkets in the United kingdom food system, and the implications for public
health? A systematic scoping review. Obesity Reviews, 19(2), pp.198-218.
Scarborough, P., Matthews, A., Eyles, H., Kaur, A., Hodgkins, C., Raats, M.M. and Rayner, M.,
2015. Reds are more important than greens: how UK supermarket shoppers use the different
information on a traffic light nutrition label in a choice experiment. International Journal of
Behavioral Nutrition and Physical Activity, 12(1), p.151.

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Stokoe, E., 2014. The Conversation Analytic Role-play Method (CARM): A method for training
communication skills as an alternative to simulated role-play. Research on Language and Social
Interaction, 47(3), pp.255-265.
Welsh, K.E., Mauchline, A.L., France, D., Powell, V., Whalley, W.B. and Park, J., 2018. Would
Bring Your Own Device (BYOD) be welcomed by undergraduate students to support their
learning during fieldwork?. Journal of Geography in Higher Education, pp.1-16.