Employability Skills of a Sales Assistant: CV and Self-Assessment

This report provides a detailed analysis of the employability skills crucial for a Sales Assistant role. It begins with an introduction to employability skills, emphasizing their importance in today's competitive job market. The report includes a sample curriculum vitae (CV) tailored for a Sales Assistant position, highlighting key skills and qualifications such as communication, customer service, and sales experience. A self-assessment section allows for the evaluation of strengths and weaknesses relevant to the role. The report delves into various essential skills, including data entry, customer focus, administrative abilities, teamwork, writing, and computer proficiency. It emphasizes the importance of time management, problem-solving, and adaptability. The conclusion summarizes the significance of these skills and their role in making an individual employable. References to relevant literature are also included.

Running head: Employability skills of Sales Assistant 1
Employability
Curriculum Vitae for Sales Assistant

Employability skills of Sales Assistant 2
Contents
Introduction.................................................................................................................................................3
CV for sales assistant job role.....................................................................................................................4
Reflected review..........................................................................................................................................9
Conclusion.................................................................................................................................................12
References.................................................................................................................................................13

Employability skills of Sales Assistant 3
Introduction
Employability is a part of the skill which is important for attain the targeted job. It
contains set of behavior and skills that keep importance for every kind of job. An employability
skill is the synonym of soft skills foundations skills and work skills. The importance of
employability skills has more important now days because in competitive environment,
employers of the private as well as public company require an employee who has the ability of
flexibility. An employee should be capable to take initiative step instantly and should have the
ability to manage the situation with multiple natures at once. It is described as the skill of
transferable which is necessary to being employable. The curriculum vitae for sales assistant
have been mentioned in this report which shows the skills and qualification of sales assistant.
Self assessment of sales assistant has been mentioned in this report which will helpful for further
studies. The job profile of sales assistant has been chosen for making the curriculum Vitae.
Along with that there are so many skills will be discussed in this report which will be helpful to
know the depth of the profile of sales assistant (Buenviaje, del Mundo, Añonuevo and Martinez,
2015).

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CV for sales assistant job role
Adam Cruise
Sales Assistant
Personal Statement
A communicative, presentable and sales hungry individual that can flourish in any fast paced and
commission based retail environment. Being reliable, Adam enhances the ability and meets the sales target
by showing enthusiasm. He has the ability to handle the multiple situations, with a bias for an actions and
showing interest in the professional development. He treats every customer with friendly nature and gives
specific details about the products and services. He is currently looking for a job change to develop the scale
of his knowledge in a retail career within an advanced thinking and successful company.
History of Career
Store – Retail
SALES ASSISTANT November 2012 – Present
Duties
 Greeting customers with smile when they enter in to the shop.
 Providing reliable service to consumers.

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 Handling high level of maintenance across the sale store.
 Having effective knowledge about the products and services.
 Providing guidance and assistance to the customers.
 Operating the transactions of financial and managing the inventory.
 Answering queries and resolves the issues of consumer regarding products and services.
 Liable to helping customers to find the products as per their desire.
Fashion Store – Clothing
SALES ASSISTANT June 2011 – November 2012
Key skills and Competencies
 Good communication skills.
 Effective numeric skills.
 Bold awareness in commercial.
 Effective knowledge of computer and retailing software.
 Able to maintain high standard of visual retail.
 Attractive marketing skills in which customers can get attract.
 Able to accomplish the task within time frame.
 Always well dressed and presentable.

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Academic Qualification
Birmingham North University - 2007 – 2011 - Retail B A (Hons)
Sales & Marketing - Diploma
Birmingham South College - 2005 - 2007- Diploma in Commerce
Personal Details
D.O.B.: May 1st 1985
Driving license: Yes
Nationality: British
REFERENCES – Available on request

Employability skills of Sales Assistant 7
The profile of sales assistant is responsible job for any company. It is required that he
should have numerous skills such as data entry skills, customer focus, administrative skills, team
work skills, writing skills, computer operating skills and problem solving skills. Self assessment
is considered as the tool which is helpful to analyze the strength and weakness of an individual.
There are so many situations come while working. It is required to have the number of skills in
sales assistant because to handle the problematic situation, sales assistant should be perfect. It is
the skills of sales assistant will help to handle the records of data base through inputting voice
and bill-back data. The skills of administrative in sales assistant will be helpful to forward
relevant information summaries by evaluating and consolidating. A data entry skill is necessary
skill for sales assistant for handling the calculations and inventory management in the particular
business. It is the skill which enhance the importance of sales assistant in the business because
due to data entry skills one can find out the problems regarding inventory by investing the
history of data (Collet and Hine, 2011). With the help of researching promotion details, the
resolution regarding promotion allowance can be done in smooth way.
Time management is integral component in every business. Sales assistant should be
perfect in manage the time because he can perform wide amount of work in a short span of time
by adopting the time management. Sales assistant should perform each task within specific time
and do not try to stretch it unnecessary. Each and every activity should be prioritized by sales
assistant; it will facilitate to accomplish the activity on time. Customers are the key success for
every business (Cottrell, 2015). It is the Moto of the profile of sales assistant to make his
customers happy by providing efficient services. In addition, knowledgeable skills facilitate to
know about the products and its services along with rate. Customer focus skills of sales assistant

Employability skills of Sales Assistant 8
concern the demand of customers and give the relevant and genuine information about the
product and services. To gain a competitive advantages, Microsoft skills is playing a crucial role.
With the help of it, sales assistant can perform its role inefficient way and represent the products
in that way so that the promotion of the products can be done impressively (Rao, 2014). There
are so many situations come in business such as discount, prepaid amount, installment and so
many in which numeric skills are required. Numeric skills define the instant capability to resolve
the calculations. Team working skills enhance the productivity of employee and encourage them
to accomplish task or goal. Team work skills of sales assistant can lead employees in clear path
where they help each other to attain the decided goal. Problem solving skills has the ability to
understand issues through dividing into smaller parts, and recognizing the key issues, initiations
and recognizing solutions (Sinclair, Allen, Davis, Goodchild, Messenger, and Turner, 2014). In
the CV of sales assistant, duties, key skills and competencies has been mentioned which will be
helpful to know behave and passion about the job role.

Employability skills of Sales Assistant 9
Reflected review
A generic skill is important to remain competitive and to acquire new knowledge and
innovation not only for professional life but also in daily routine life. It is considered as the core
skill and it involves communication skills, problem solving skills, team work skill, flexibility,
Microsoft skills, numeric skills and many more. These skills are evaluated and monitored during
working time in anywhere. It is necessary to develop the skills appropriately to get the desired
profile. The major point of sale is that it can be utilized and refined all the time and along with
that it readily transfers skills to new experiences and situations (Spreer and Rauschnabel, 2016).
The curriculum vitae of mine have been made for an aim to get a job of Sales Assistant. I
have interest in selling jobs because it helps me to connect with new customers with different
personality that enhances my communications. Sales job is quite a targeted job and I love to
accept challenges and crack a target by performing efficient skills of me. I like working in a
target field because it keeps me focused to know myself that how I am progressing. Targeted
jobs facilitate me to take new challenges to prove myself. I am very talkative personality and I
have skill to force someone for anything. It is the skill of my which make me perfect for the job
profile of sales assistant. I enjoy talking to people and this is the only reason that makes me able
to talk with customers in easy manner. Apart from that I have experienced in same field which
enhance my confidence to increase the sales and analyze behave of customers. I am enough
efficient about the process and procedures for maintaining the environment clean, opening up till
work. there are so many skills can be found in me for the profile of sales assistant such as
flexibility, time managing skills, communication skills, problem solving skills, numeric skills,
Microsoft skills and teamwork skills. These skills play a vital role for the profile of sales

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assistant because to sell a product to new consumer or new product to exist customer, these skills
are inevitable. These skills will improve if I work in same filed for a long time. The profile of
sales assistant makes you aware about the latest trends. Along with that I am the person who
makes fun with others for which the workload does not take place as a burden.
As a sales assistant I will be responsible for routine management of the till in the
absences of my supervisors. My nature is calm, joyful and sophisticated and because of this I am
able to handle the problematic situation in calm manner because I do not react instantly, I
understand the problem first than react as per nature of problem. This nature will be helpful to
maintain the goodwill of the organization as well as mine for a long time (Reegård, 2015). I am
Enthusiastic, motivated and dedicated in my work. I consider my profits and benefits in the
context of company’s benefit. In the role of sales assistant, I will serve services to customers and
provide recommendation not only about the products but also the commodities that they might
desire to buy. I will include responsibility in the period of my service such as getting the store
ready for innovations including products and services, advice and guide the customers that what
they want to buy and what will suit on them, making stamped bill for customers, cashing up and
dealing with consumers who want to exchange the products due to some genuine reason. I will
take delivery of products on the request of customers and manage the stock in efficient way.
These key skills and competencies will facilitate me to sustain a job of sales assistant
(McDonald and Derby, 2015). I have observed during performing my task that training and
development skills, decision making skills and innovating skills are necessary element to have in
the sales assistant job. It is required because the sale market has numerous competitors who can
be benefited by using these skills. I will attain these skills by evaluating the trend of market in
appropriate manner which will help me to know the demands of customers. I will explore the

Employability skills of Sales Assistant 11
market and as per the research will try to bring different product in the market which will be able
to increase the competitive advantage. If I get the opportunity to work ahead as a Sales Assistant,
I will certainly enlarge the scale of my training and development so that I can make aware of my
colleagues and followers about the choice and demand of the customers along with the mission
and vision of the company. Decision making skill is essential component of skill to grab the
opportunity in the competitive environment by taking instant decision. It is the skill which
enhances the productivity of the employee for a long time. These skills, knowledge and
experience will be enabling me to gain job role (Messum, Wilkes, Jackson and Peters, 2016).

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Conclusion
It has been concluded that employability skills can be demonstrated in the term of
transferable skills required by an individual to make them employable. Employers of the
company outline a set of skills regarding good technical understanding and knowledge of subject
that they want from an employee. There are so many skills have been mentioned in this report for
the job role of sales assistant. Communication skills, database entry skills, problem solving
skills, team building skills and Microsoft skills are considered as important skills that should in
the sales assistant of the company. Curriculum vitae of the profile of sales assistant has been
given in this report which enhance the better understanding about the job profile of it. The self-
assessment is considered as important for an individual because it helps to know about the
strengths and weaknesses.

Employability skills of Sales Assistant 13
References
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based learning for 21st century transferable skills: Challenges and opportunities, Educational
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Buenviaje, M.G., del Mundo, G.V., Añonuevo, F. and Martinez, M., 2015, Employability of
Business and Computer Management Graduates of one Higher Education Institution in the
Philippines, Asia Pacific Journal of Multidisciplinary Research, 3(5).
Collet, C. and Hine, D., 2011, Employability skills for knowledge intensive industries:
Employers’ perspectives.
Cottrell, S., 2015, Skills for success: Personal development and employability, Palgrave
Macmillan.
Malik, A. and Setiawan, A., 2015, The Development of Higher Order Thinking Laboratory to
Improve Transferable Skills of Students, In 2015 International Conference on Innovation in
Engineering and Vocational Education. Atlantis Press.
McDonald, R.E. and Derby, J.M., 2015, Active learning to improve presentation skills: The use
of pecha kucha in undergraduate sales management classes. Marketing Education Review, 25(1),
pp.21-25.
Messum, D.G., Wilkes, L.M., Jackson, D. and Peters, K., 2016, Employability Skills in Health
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Education, 15, pp.94-102.

Employability skills of Sales Assistant 14
Mishra, K., 2014, Employability skills that recruiters demand, IUP Journal of Soft Skills, 8(3),
p.50.
Prince, M., Burns, D., Lu, X. and Winsor, R., 2015. Knowledge and skills transfer between
MBA and workplace. Journal of Workplace Learning, 27(3), pp.207-225.
Rao, M.S., 2014, Enhancing employability in engineering and management students through soft
skills, Industrial and Commercial Training, 46(1), pp.42-48.
Reegård, K., 2015, Sales assistants in the making: learning through responsibility. Vocations and
Learning, 8(2), pp.117-133.
Sinclair, J.M., Allen, S.C., Davis, L., Goodchild, T., Messenger, J. and Turner, S.J., 2014,
Enhancing student employability skills through partnership working in STEM outreach: the
University of Northampton approach.
Spreer, P. and Rauschnabel, P.A., 2016, Selling with technology: understanding the resistance to
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